Avis clients sur Sign In Scheduling

Recommande

Commentaires : Très bonne expérience

Avantages :

La facilité dans son utilisation ,puis son efficacité

Inconvénients :

Le temps de travail,puis la lenteur parfois dans les opérations

Best choice for scheduling, hands down!

Commentaires : I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!

Avantages :

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Inconvénients :

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Pefect for therapists

Commentaires : I currently work as a Clinical Supervisor of Counsellors. I have recommended 10to8 to every counsellor under my direction and assisted several with setting up their back end systems to suit their practice. I had tried a number of 'case note keeping' systems for my therapy practice, but 10to8 leaves them all standing. That it was HIPAA compliant gave it an edge and also that it was so easy to set up and integrate with my website. It has made running the admin side of my business incredibly easy and efficient.

Avantages :

I have been with 10to8 since the early days. I came from a large online counselling service, where I worked closely with the tech team and liked 10to8 so much that I considered approaching them to ask for a sales job in the UK! I love the clean, simple, intuitive design. There is minimal training required to use the platform, as the features are so user friendly. I loved that I was able to set up a full 'back-end' system for my one-person business. I integrated stripe and zoom and set up the calendar sync - added the booking page to my website and was all ready to go in a matter of hours. It really is an online business in a box.

Inconvénients :

In the early days there was quite a bit of white space and not enough data fields, but this has been more than rectified. I did used to feedback quite frequently on what I needed and I saw all of this come to fruition.

Timely scheduling software making life easier for our firm

Commentaires : I and my colleagues have had great experiences using Xodo Sign. Anytime we're looking to book appointments internally within our company, we use it. We also use it to ensure proper booking with important clients as well. The software has been heavily leaned upon.

Avantages :

My colleagues really love being able to set up multiple custom bookings with anybody across the organization. This has allowed for greater flexibility, and most importantly, greater visibility into who is available at different times throughout the week or month.

Inconvénients :

Sometimes the push notifications can come in clusters and be a bit distracting, but that mostly means it's very effective at what it does.

Good for Small business - watch out when you get bigger!

Commentaires : When I was able toset everything up through their online platform myself, things worked fine. The instant I had to start interacting with their customer support team, the service was awful. I had to go through multiple phonecalls to connect to a person who in the right division, and even then my questions through email took weeks to be answered, or more recently are just being ignored.

Avantages :

When we were under 600 appointments a month, we were happy with the service they provided us and it was a reasonable rate.

Inconvénients :

When we grew and required more than 600 appointments a month, we had to go through customer service to build a bespoke program. To move from 600 appointments a month to 900 a month, they wanted to increase my monthly rate from ~$35CAD to $270CAD. It also took weeks to get a response from their customer support team to even get this bloated price. So it's a well priced program up until 600 appointments (under the Bigger Business plan), but if you are ever going to go past that plan, prepare to be gouged. It's unfortunate because I will now need to transfer all of my customers to a new scheduling program as these fees are unreasonable for a small business

Hasn't failed me in over 3 years

Commentaires : By using 10to8 I have reduced the number of no shows.

Avantages :

The software is easy for the clients to use, I can select certain products to be booked by certain staff members, and the automation of sending text and email reminders to clients is very helpful.

Inconvénients :

When you have multiple services that only 1 employee can do, it would be nice to block off time from 1 service, when another service is booked. For example, I do 15 minute consultations, and tax preparation. I had to create a ghost employee for the 15 minute consultations, so that clients could only book that service on Tues-Thurs from 10AM to noon. If someone books a free 15 minute consultation, I have to go back to my real employee account, and change the availability time to reflect the time I won't be available for tax preparation.

Impressive Scheduling Program

Commentaires : I've been very impressed with the range of functionality in the free version.

Avantages :

I needed a way to manage appointments with students that would be easy to access and navigate. I also needed a free option that included reporting. 10to8 was the only program that did it all. I especially like how easy it is to customize appointment types. My students have had no trouble accessing and using 10to8, which has been an issue with other scheduling systems.

Inconvénients :

I'm in the US and 10to8 doesn't have great brand recognition here. I think the reminder emails sometimes end up in my students' spam folders.

10 to 8 review by Michelle Kemp Photography

Commentaires : I use it every day, for a small business like mine it works very well and is great value

Avantages :

I have used 10 to 8 for about 4 years, there has been a number of improvements. It is easy to use and is a very important part of my business

Inconvénients :

There is one thing I would like, at present, I can attach a scanned document to an appointment, I would also like to be able to attach a scanned document to the client's page. It would be good if a client's page could be more bespoke

Great full-feature scheduler

Commentaires : I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.

Avantages :

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Inconvénients :

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

Reliable calendar sync and management at an affordable price!

Commentaires : The platform has streamlined my booking process and management, so I never have to think about it!

Avantages :

The software is professional and reliable for booking and managing appointments. The free version is excellent for solopreneurs just starting, and can easily upgrade when needed.

Inconvénients :

I wish the free version allowed the client to select Phone or Zoom instead of both clumped together.

Easy to use

Avantages :

This product was easy to set up and implement. I really like the feature that reminds users via email and SMS. The feature that connects Zoom to the calendar and auto send the zoom link is awesome.

Inconvénients :

I really like this product. I’m using the free version and can’t complain.

10to8 appointment scheduling program

Commentaires : The customer service is truly outstanding. I always get personal replies to any questions within 24 hours. The thing that is so impressive is that I am still using the free version and the customer service is top notch. In the past, when I have used the free version of a product, the customer service quality is horribly or non-existent. I appreciate that the programmers take the time to answer questions from the small customers too.

Avantages :

I am working as a school counselor in the virtual setting. As the new school year is approaching, and I am not able to talk with students face to face, I needed to find a way to allow students and parents to self schedule appointments with me so we can discuss high school graduation requirements and classes. My school district has a professional license to use zoom, so I also needed a program that integrates with zoom seamlessly. 10to8, not only allows students and parents to schedule appointments themselves, but the program auto schedules a zoom meeting and sends the zoom link out to them. I love that 10to8 sends out reminders about the appointment as well as allowing me to easily change my schedule if needed. I can communicate with students/parents easily inside the program as email addresses and phone numbers are collected when appointments are made. Sometimes people have difficulty logging in and its nice that their phone number is handy so I can call to offer assistance. I also appreciate that I can keep track of who was a "no show", who cancelled or who showed up. So many fantastic options. I am a relatively new user (only 2 months now) but I hope to keep learning more about 10to8 as I know there are still many features I have not had time to explore yet.

Inconvénients :

This program is absolutely fabulous. There is not one problem I have had so far that has any merit. I am looking forward to the time when 10to8 is housed as a US system just for the silly reason that the way words are spelled are sometimes different from country to country. The 10to8 website is easy to access from a mobile device and the website does not distort information or become less useful like some websites do when being accessed from a mobile device. It would be nice to have an app on my phone I could use one day, rather than having to navigate to the website, but for now, I am just thrilled I have found a program that will allow me to do so many things, is reasonably priced, and has such fabulous customer service.

The Best there is

Commentaires : I love this software

Avantages :

I really appreciate the ease of use of this software both in setting it up and for those setting the appointments

Inconvénients :

None I love 10to8. I have only found pros with this software

It's hard to let go

Commentaires : Wonderful overall. Thanks for a great experience.

Avantages :

10 to 8 has been a wonderful appointment scheduling platform and what I love most is the landing page that is customized and the ability to real time text with clients. I have used this platform for years, even after signing on with an EHR platform that offered online scheduling and calendar features which would have simplified things, I continued with 10 to 8 because I've yet found a platform as good as 10 to 8. Finally however I had to make the switch as it was too confusing working with two calendars with a full practice. Now I am moving over into my EHR completely and saying good bye to 10 to 8 and am truly sad to let them go. If there would have been a way to sync my 10 to 8 into my EHR I would have done it for sure.

Inconvénients :

I didn't like having to merge clients all the time. There should have been a better way for returning clients to schedule without having duplicate listings for the same client. That got annoying. Likewise, I did not like the new platform and it seemed to have less features than the original. This was what helped me to make the switch because we were running into glitches with 10 to 8 and got tired of it.

All Smiles

Commentaires : First Class Support and our clients much prefer to book and pay online.

Avantages :

We trialed lots of other systems this by far was the most user friendly system and you don’t need to be a IT guru. I also found the support on any issue to be outstanding no problem was too small and a solution was always provided within the capabilities of the software.

Inconvénients :

I would have to say not much as we were one of the earlier users and we have seen many improvements over the years and we wouldn’t use any other system. We have had a two year break but continued our subscription so its ready to go when we start up again.

A great call booking software for any stage of business

Avantages :

I loved that I could create an on-brand, professional booking page, provide multiple appointments, collect payments and integrate 10to8 with other software I use - particularly Microsoft Teams which I’ve found many schedulers do not support.

Inconvénients :

I wasn’t able to set custom booking questions whilst using the free plan (however I was able to work around this by redirecting clients to complete a form after booking their call)

Invaluable tool for a clinician's practice

Avantages :

I found the 10to8 change my life. By allowing me to schedule appointments from wherever I may be in the world, changing notifications to suit a given programme offered, syncing it with external calendars, and mailing relevant documents to clients 10to8 became a tool I cannot work without. The customer support has also been much better than in the early days so thank you [SENSITIVE CONTENT] and team - this means a lot to us!

Inconvénients :

Initially calendar syncing had to be done externally - this has now been resolved. I would like more flexibility re attaching documents in the basic plan as well as branding these forms with our own logos /footers and headers. Hope this will come in some time soon (fingers crossed emoji here).

I love 10to8

Avantages :

It’s easy to use. It’s syncs with my calendar and sends reminders to my clients so I have minimal missed appointments

Inconvénients :

I cannot think of anything that I do not like about this software

Great!

Commentaires : Love it!

Avantages :

Easy to use, clients do not need to log in each time to gain access!

Inconvénients :

I love it, hate the new updated look but I keep it on the old

Best free scheduling site I have found!

Commentaires : It is a great free scheduling website with the most features!

Avantages :

I have a tutoring business and use this mostly for rescheduling and students who do not have a permanent session. I can connect it to my calendar and it instantly updates so students can see my most up to date availability. It has the most features in the free version. I have tried a few scheduling website and this one has everything I need.

Inconvénients :

There are a few glitches, but customer service fixes them quickly. Also, wish that the free version would accept payment, but it is not much of an issue for me as a small business.

Beyond expections

Commentaires : I have a small Pilates and therapy business, and needed to set up an online booking system. I found that my work hours / admin /study hours were being blurred by the fact that I wasn't disciplined enough with my diary. I used to show my diary, and my clients would pick a slot, but as I hadn't blocked off that time, they took it. I did mean I was teaching when I was supposed to be doing some behind the scenes business work. Now, because I can show what appointments are free on the mobile app, they pick those. My work hours are set, and I do not deviate from them. Clients love the reminders and has improved the students attendance. 10to8 are always adding new features, and for the price, are more than worth the monthly subscription. I recommend 10to8 to all small and medium businesses - you won't go wrong with 10to8.

Avantages :

Ease of use App for iPad Ease of tracking client appointments Easy interface

Inconvénients :

Would like the text option on my package (available for the more expensive packages)

Great Scheduling Service

Commentaires : Excellent experience overall.

Avantages :

Everything works as it is supposed to. The email and text message reminders are a huge help.

Inconvénients :

The emails notifications could include the contact information and answer to the booking questions.

Very easy to use, lots of free features

Avantages :

The amount of features available for free is incredible. Things like email and text reminders are usually limited to paid plans for other competing services - those are completely free with 10to8! By offering more features for free, 10to8 gives me a competitive advantage. I also really like it's integration with Weebly which allows me to embed my booking page on my website. The integration with Google Calendar has been seamless and updates very quickly.

Inconvénients :

The interface is a little clunky and could use some modernizing/simplifying. While not outdated, it's not very sleek looks a little old. While not major, but it is a UK service so things are formatted a little differently than what US customers may be used to.

My absolute FAVORITE scheduler!

Commentaires : I have tried to use other scheduling software and none of them had the functionality and ease of use that this one does. I love being able to send reminders to the client since I do charge for no-shows - which have dropped about 60% since I started using this software. It is also pretty affordable compared to others, which is great for me since not all my business involves scheduling appointments so I am not paying a fortune for something that is used only about half the time I am open and running. Really good value and integrates wonderfully into my Weebly created website as one of their preferred apps.

Avantages :

For me I really love that I can get clients to pay a deposit right when they book their appointment. I also really love that it syncs up automatically with my calendar so that I know my schedule no matter where I am.

Inconvénients :

I wish that I could have a little bit more customization to allow it to really flow with my website. It does to a degree, but changing the colors and fonts more to the style of my website would be great.

Largely better than expected. Could not run the business without this fab tool.

Commentaires : Being able to see all our appointments and outcome even when not on site. The stuff can add notes on each client and we can follow up without having to constantly call the shop. We can manage all booking and make bookings again even if not on site. It saves all our data which make us more green and it's just simply a fabulous product.

Avantages :

The ease of use for the staff and the customers. Colour coding, app use. Feedback forms. I honestly love it!

Inconvénients :

There really is anything I would change if I had to be really picky, it was be easier to view all notes on the thread instead of having to back into previous notes to read them but that's really not a problem. Also it would be good to have a set box of a date, for us it would be their wedding date or for others it could be the clients birthday