Avis clients sur Onspring

Great tool and easy to use

Commentaires : OnSpring has allowed us to manage projects, contracts, and vendors in a whole new way. No longer are items stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall.

Avantages :

OnSpring is honestly THE easiest software to use. Right from the start the layout is appealing and not overwhelming at all. Without any formal training, a user can quickly figure out how to use it and be up and working in no time.

Inconvénients :

At this point, I cannot think of a downside to the software. Everything we have needed OnSpring to do, it does!

Straightforward and flexible

Avantages :

The licensing model is simple and straightforward that allows for post-deployment flexibility and growth. This is very valuable in the SaaS space, as it becomes increasingly more complex. It comes with a lot of functionality built out of the box, but can be reshaped to fit most processes you can think up. The education and support from the OnSpring team is outstanding. They are truly partnered in understanding your problem and helping you build a solution to meet it. It's very easy to learn and use. Within a week of purchasing we were able to launch simple processes in the platform and realize immediate value. This was instrumental in gaining executive buy-in with the product, as most are burnt out on 6-12 month implementations before realizing an ROI.

Inconvénients :

It misses some of the logic functions you see in more advanced platforms. The licensing approach can be a double-edged sword as you can't allow for read-only access without utilizing a full license. Feature releases are done roughly quarterly, which means there is a significant delay between when feature need is realized and when it's delivered. Lacks the functionality to build a public facing user portal. They use surveys to accomplish this, but they are unwieldy since the URL changes every time you update the survey.

My Onspring review

Commentaires : Not bad

Avantages :

easy to use, appealing to the eye, central location for all projects

Inconvénients :

Needs more dashboard elements, Burndown charts, the metrics needs to change accordingly with selection in report

Best in Class Audit Management Software

Commentaires : Our team is able to work in a single system that includes all facets of their job responsibilities, including risk assessment, engagement planning, project management, and fieldwork. Reporting is streamlined and extremely easy to modify as needs change.

Avantages :

Onspring is exceptionally easy to deploy and use with minimal training. The intuitive nature of the product and customizable functionality meant we were able to quickly spin up experiences for our internal auditors, managers, and business stake holders that are tailored to their needs and functions.

Inconvénients :

Onspring uses a common text field functionality that, like almost all others that I am aware of, occasionally has issues in rendering copy/paste text from MS Word. This is not just an Onspring-specific issue and the Onspring editor does include a "clear formatting" button that fully addresses this concern.

Review

Commentaires : I use this product for internal audit at the bank I work at. We store our workpapers in it for audits we perform. We do our risk assessment in it. We track findings and do our schedule in Onspring. We use it to maintain our list of key internal controls for COSO and document our testing of those controls monthly in this tool.

Avantages :

The product is very customizable and easy to understand once you learn it is a relational database with a user interface of easy to understand charts/graphs on top of it.

Inconvénients :

Mapping feature - this one is new but additional features to customize map overlays based on census tract information would be useful in mapping.

Best Audit Software

Commentaires : I could not speak more highly of OnSpring's staff. All interactions have been great. Our implementer, [SENSITIVE CONTENT HIDDEN], has been the secret to our success, and we are very thankful for her!

Avantages :

The OnSpring system is very customizable. The out-of-the box solution will lay the foundation for using the system for your audit department. From there, you can customize almost every functionality of the system to facilitate your processes.

Inconvénients :

With the ability to customize the system comes complexity. You must analyze, design, and really understand your processes before you begin your implementation. Luckily, our OnSpring implementer is very knowledgeable of the system, as well as the audit profession, and she did a great job helping us make the system work as we needed.

All in one place

Commentaires : Honestly fantastic, support is incredible. Where else in your career have you seen, Procurement, Vendor Management, Compliance, Risk and IT Security all in one tool ?

Avantages :

The Software is easy to use and to create new forms, dashboards and reports.

Inconvénients :

At time the coding language shortcoming requires you to use inverse logic example instead of turn right, you have to turn left 3 times (equivalent to turn right)

Excellent GRC solution - Highly recommend!

Commentaires : Onspring is making our risk much easier to define and report. We previously had so many disparate processes and functions that it was difficult to report risk accurately.

Avantages :

- Consistent improvement with new updates and releases- Everyone at Onspring is great work with- Ease of use- Out of box features

Inconvénients :

- When delegating a survey to someone else, Onspring should dynamically update the email that goes to the delegate for you. It will send the email addressed to the initially assigned person unless you adjust it. Onspring allows you to adjust it, but it seems they should automatically update the name instead of keeping the original person's name. Adjusting the email could be easy to miss; therefore, you send an email to the delegate addressed to yourself.- The timeout function needs to be adjusted. It appears to let you continue your session, when it does not.

Onspring Review: Olivia Blackburn

Commentaires : I love using Onspring. Our consultants (Tutela) are great, and very knowledgeable. The Onspring essentials training has helped for me to do development work on my own.

Avantages :

The ability to customize the software on your own in whichever way you need it to work for your organization.

Inconvénients :

esignature platform is currently missing.

6 month User Experience Thus Far

Commentaires : My team loves the platform, the ease of use, and the capabilities. We are looking forward to see how we can do more.

Avantages :

Ability to self-develop and implement changes on the fly. Ability to adapt the software to the needs of our various teams.

Inconvénients :

Learning how to implement some of the training to our specific needs. The training is easy to follow but trying to tailor it to our needs is a little challenging.

The nuts and bolts of GRC program

Commentaires : Excellent

Avantages :

When we wanted to build a foundation for our GRC program, we wanted to align it with a strong technology platform to be pillar, after evaluating multiple platforms we went ahead with Onspring as our first choice as it enabled integration with our existing controls and processes stack The hierarchical build is a mechanism we leveraged across multiple applications and a customized dashboards helped reporting to the board easily.

Inconvénients :

The manual intrusive work that has to be done when configuring the applications.

Highly customizable BPA and GRC tool

Commentaires : I brought Onspring to three companies to help me start NIST CSF, RMF, and SCRM and NIST privacy programs from scratch. At one company, I used it to satisfy GDPR data requests. This platform, for me, is the best balance of customization and built-in capability.

Avantages :

The Onspring user interface is remarkably easy to intuit. The admin interface is also easy to navigate. Built-in apps require little customization. Original functionality is straightforward to design. Security controls (including retention) is perfect. Most importantly, the distance between licensing it and using it is very short, depending on your use case. For traditional GRC functions, you can get started almost as soon as your tenant is provisioned.

Inconvénients :

I feel that there is more "measurement" than "metrics" DEFAULT capability in Onspring. For instance, it can count the number of incidents you have each month, but it can't easily give you a single trending value (thumbs up or thumbs down, for instance) based on those measurements. The process to add values to lists is cumbersome when needing to add large amounts of data.

Flexibility

Avantages :

The product is quite flexible. It can be applied for a variety of use cases. Once you have your apps matured, reporting becomes streamlined.

Inconvénients :

The interface for reports development can be a bit challenging at times. If you have a lot of fields in your apps, searching for them when building/filtering a report can be a struggle.

Optimize efficiency with user friendly software

Commentaires : We use Onspring to manage and automate a number of our compliance processes including logs, compliance testing, audit testing, regulatory filings, pre-approval forms and workflows. We add new use cases to it every year.

Avantages :

Onspring allowed us to create bespoke solutions that optimize our current processes and workflows. End-user adoption has been high and all users find the solution intuitive and easy to use with very little training. If you can read, you can use Onspring. I love the ability to continue leveraging the data we have in the system to create new time-saving solutions for little to no capital outlay. The system is incredibly flexible and if I miss adding a field that is needed for metrics or other purposes, I can add it myself and begin using it immediately. You truly can configure the system to do almost anything you would like it to. The Onspring platform is meant to be customized, so the applications work well and don't experience some of the problems that customization creates in other systems. The more you use the platform, the more ways you find to leverage it to save time.

Inconvénients :

There is very little I do not like about the software. Quite often the features I hoped for to make administration or use of it easier are added to new updates. Quite often, I didn't even know that I wanted an upgrade to functionality until they create it and make the system even better than it already was. One downfall though is that infinite scrolling was added in the most recent update and it has slowed down my ability to get to the record that is needed. Rather than being able to click on page three of my dashboard report, I have to scroll and wait for the system to load the second and then the third page of results. Although I consider it a minor issue, there is no ability to define column size in reports, so dashboard reporting does not always use real estate as efficiently as I would like. Any other system limitations are easily dealt with through good design upon setup.

Multi Faceted, Easily Customized Solution with Excellent Service

Commentaires : Great way to break through the often disparate silos of GRC. Data in the tool can be leveraged in multiple ways. It meets you where your program maturity is, rather than forcing you into a framework or methodology that doesn't fit.

Avantages :

Easy to use configure and change. Multiple use cases available out of the gate. Service, education, and community of users.

Inconvénients :

Dashboards are good, but would like to have built in integration with Power BI (although can export data to Power BI)

Scalable, Powerful Solution with no IT experience required

Commentaires : My experience has been very positive. The customer service and support teams are friendly and incredibly helpful. The solutions we've implemented have streamlined our vendor management, contract management and projects management processes. We have flexible reporting at our fingertips that allows our teams to tell our story to any audience.

Avantages :

It is a highly flexible tool that can customized to work for any business need. The out of box solutions are well-thought out and offer a great starting point for any use case. It is intuitive and offers a clean interface.

Inconvénients :

When I think of potential enhancement ideas they are addressed through a forum that is used for future builds.

Best Bang for your Buck

Commentaires : Our company had left a previous provider due to issues with the platform and customer service. We've been blown away by the experience we've had after selecting Onspring.

Avantages :

Out of the box options available and full customization options - we were able to decide how much time and effort to apply to customization before implementation. End users are happy with the ease of use. Management is happy with the reports and export capabilities. As an admin, the trainings Onspring conducts and the customer service Onspring provides is extremely helpful and this is, in my opinion, what really makes them standout.

Inconvénients :

Some of the webinars they offer fall short, but the webinars are an added bonus anyway. Onspring provides an app to give feedback and request enhancements - so they're aware of areas to improve. They're transparent about if/when the enhancement will be considered or implemented!

Onspring delivers versatility, flexibility and tons of Business Solutions!

Commentaires : We replaced our Audit Software for a great cost reduction, administration resource reduction and complexity reduction. We streamlined our Audit process within Onspring very quickly, start to finish, easily within 3 months so we could cancel our old license/agreement. we are very happy with it, and we know we can expand on this to include more when we are ready.

Avantages :

It was far less expensive and complicated than our previous Audit Planning & Tracking software! It cut out probably 10-20 hours a week of Administration effort! I love that it is Compliance Tracker, an Audit software, an Issues and Incident manager, a GRC tool, A vendor and contract management tool and MORE....you can have them help you, as much, or as little as you want.

Inconvénients :

If you understand coding and HTML, it helps you help yourself; but the Onspring family is also there to help.

My Onspring experience

Avantages :

For my role, the two features I find most helpful are the workflow capabilities and dynamic documents. Other groups in my organization use Onspring solely for the survey functionality. And while not software related, I have found their customer success group to be extremely helpful.

Inconvénients :

Within dashboards, there is currently no ability to permanently change the width of a column (similar to what you'd do in Excel). That can impact the view of longer text fields.

Using Onspring

Commentaires : We have all of our material processes in Onspring. It provides management with a single dashboard for visibility.

Avantages :

Ease of configuration; very low learning curve, end user adaptability; help section

Inconvénients :

There is not anything that I dislike about Onspring. If possible, I would use it for personal items as well.

IT GRC Platform

Avantages :

The platform is lightweight and not too heavy with graphics. A good number of use cases around Audit, Risk Management, Controls Assurance, Vendor Management etc. Platform administration is not too difficult. Training videos were helpful in understanding the features and the how to's of administration.

Inconvénients :

Need out of the box connectors for 3rd party software integration. Reporting is ok but could be better.

Onspring fits your needs

Commentaires : I have had a fully immersed experience in Onspring. I came in knowing nothing and now i'm told (by Onspring support staff) that i'm one of the most experienced admins they have. It took less than a year to become a SME. Once you understand how to use the system and it's capabilities, it's pretty simple to use. It has given me the ability to automate so much more than I ever planned!

Avantages :

Almost anything that I wanted to do, could be done. Even if I couldn't figure it out myself, the support staff would always find a way.

Inconvénients :

I like that you can use multiple tabs while configuring/testing, but I hate that if you change one tab to test in a different role, then toggle back to another tab, all of the tabs have changed to that role.

Finally. Software that works the way we need it.

Commentaires : We need to maintain close relations with our vendors across every aspect of our business. With Onspring we can easily flex their out-of-the-box solution to fit our business processes instead of having to change the way we work. We were up and running quickly with Onspring. Our implementation allows for complete visibility to all our vendors and customize information specific to our industry (food). We run management processes, track products / costs, and maintain dashboards of key metrics. We like Onspring so much, we're building out most of our business processes on the platform. This solution goes way beyond Vendor Management to fit our core operating needs.

Avantages :

Ease of use, flexibility, and the ability to quickly customize the platform to our business - without having to write code or pay out the nose for consultants. Just some basic training and we're up and running. Also, Onspring's support is outstanding for any issue, big or small, that we run into.

Inconvénients :

We haven't discovered many points of friction.

Simple, Capable, and Effective

Commentaires : Overall experience is top notch. I have never had an easier experience with a tool or a support team. Onspring is there every step of the way as a true partner.

Avantages :

Hard to say what I like most about Onspring as it has many benefits, but above all I would have to say its flexibility. It really has been able to adapt and easily meet some of the most complex of process challenges.

Inconvénients :

I really don't have many things I do not like about Onspring without being extremely picky. Role management can be a little complicated but this is a tolerable compromise for the amount of flexibility this tool provides.

Using Onspring has been a positive experience

Commentaires : What I like most about the tool was the support I received from my Consultant. He took the time to understand my objectives and offered alternatives versus just doing what I asked. This helped us to reduce complexity of the design and simplified the user experience while accomplishing our goals and the reason for using a formal tool.

Avantages :

The ability to automate the receipt of information, communications, and tracking.

Inconvénients :

Understanding how the system is structured to design the most efficient system can be difficult for non-technical people.