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En savoir plus sur Typeform

Ne vous contentez pas d'envoyer un autre sondage ennuyeux : Typeform rend les retours d'opinion client amusants grâce à de beaux formulaires interactifs.

En savoir plus sur Typeform

Avantages :

The customer service team then re-assigns this Typeform to the other employee using our workflow tool. Typeform is like having a an offline conversation through an online form with fields.

Inconvénients :

It's expensive if you don't need make research every month. Also for some audiences could be a bit harsh to use.

Typeform - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,5/10

Typeform a reçu une note globale de 4,7 étoiles sur 5 d'après 857 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (857)

Tyler
Owner
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Typeform - a better form system

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

La qualité et l'efficacité a un coût

5,0 l’année dernière

Avantages :

TypeForm fournit des formulaires esthétiques et personnalisables, avec une expérience utilisateur conviviale et très simple d'utilisation, qui permet également de faire des formulaires interactifs avec de la logique avancée, et donc faire des interactions utilisateurs. De plus, on peut exporter pour analyser les données.

Inconvénients :

Selon moi, TypeForm est assez cher (compter 25€/mois pour 100 réponses, et 55€/mois pour 1000) comparé aux concurrents. On peut également repprocher à TypeForm d'avoir un petit manque de personnalisation (les thèmes inclus sont redondants et se ressemblent tous +/-)

Alternatives envisagées précédemment : Google Forms

Logiciel antérieur : Google Forms

Julien
Chargé de communication numérique (France)
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Une solution simple et esthétique

5,0 il y a 5 mois

Avantages :

Typeform propose vraiment une expérience différente de ses concurrents (Google Forms ou Microsoft Forms par exemple). Visuellement, c'est très beau, on est vraiment sur une expérience utilisateur sympa. Les fonctionnalités sont aussi sympa

Inconvénients :

La version gratuite est tellement limité qu'elle ne pourra répondre à aucun besoin pour une entreprise. Il faut vraiment passer sur la version payante et, à moins de faire très régulièrement des sondages, cela représente un budget conséquent.

Gabrielle
CSM (France)
E-learning, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Très bon outil de sondage

5,0 il y a 7 mois

Avantages :

Cet outil est facile à manipuler et à personnaliser (images, textes, questions multiples, lien etc.). Une fois le formulaire terminé, un lien (court) vous ait communiqué puis vous pouvez analyser les résultats en téléchargeant un exel.

Inconvénients :

Je ne vois pas à ce jour de point négatif.

Pascal
Pascal
CTO (France)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

De beaux formulaires qui donnent envie d'y répondre

5,0 il y a 2 ans

Avantages :

Le point fort de Typeform est sa facilité d'utilisation autant coté admin que coté utilisateur final. Sa force réside pricipalement dans on UX super efficace pour le répondant.

Inconvénients :

L'UX répondant est bonne dans certains cas, mais pour des cas complexes de saisie c'est plus compliqué. Typeform est donc bien adapté à des réponses de sondage ou on veut des data facile à process et avoir un résultat chiffrés en gros ... mais pas pour des formulaires complexes

Alternatives envisagées précédemment : Google Forms et Jotform

Ophelio
Ophelio
copiwriter (Togo)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

"Typeform : un outil professionnel pour créer des formulaires en ligne"

4,0 l’année dernière

Commentaires : j'ai utilisé typeform pour des enquêtes commercial et c'était agréable

Avantages :

une interface utilisateur conviviale et intuitive pour créer des formulaires et des sondagesune variété de modèles professionnels et personnalisablesdes questionnaires interactifs pour une expérience utilisateur agréabledes fonctionnalités avancées pour les forfaits payants, telles que les logiques conditionnelles et les intégrations de tiersdonnées facilement accessibles et exportables

Inconvénients :

les fonctionnalités avancées sont réservées aux forfaits payants plus cherscertains utilisateurs peuvent trouver le coût des forfaits payants élevé par rapport à d'autres options sur le marchéle forfait gratuit peut être limité pour les besoins plus complexes.

LUCAS
CEO (France)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Le logiciel de forme pour votre site

5,0 il y a 8 mois

Avantages :

Utilisant plusieurs site web l'intégration est très faciles, et la forces de modifications est extrêmes, vous pouvez vraiment customiser à votre convenance tout vos formulaire

Inconvénients :

peut êtres difficile pour les personnes qui n'on pas de connaissance dans le HTML de bases pour vraiment pousser la personalisation

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Le logiciel de référence pour la collecte d'information utilisateur

5,0 il y a 7 mois

Avantages :

Simple à configurer, il nous a permis de créer rapidement des formulaires de collecte de besoins utilisateur et de les exploiter de manière immédiate. Il intègre de nombreux outils, notamment le paiement avec Stripe

Inconvénients :

Prix assez élevé (en comparaison avec la concurrence).

Morgane
Customer success manager (France)
Internet, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Très bon outil de création de formulaires !

5,0 il y a 8 mois

Avantages :

La simplicité avec laquelle on peut créer des formulaires et suivre les résultats

Inconvénients :

Peut être plus d’options pour partager les résultats avec quelqu’un d’extérieur

Tizio Alida
Assistant Utilisateur (Maurice)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Générer des formulaires avec Typeform

4,0 il y a 6 mois

Commentaires : Tipeform permet de d'exporter et de traiter les réponses reçus

Avantages :

J'ai utiliser Typeform pour générer des formulaire de satisfaction

Inconvénients :

Très limité en terme de personnalisation des formulaire

Jeanne
designer graphiste (France)
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

très utile

4,0 il y a 2 ans

Commentaires : au global, c'est une très bonne expérience

Avantages :

il m'a beaucoup servi au lancement de mon entreprise pour faire une étude

Inconvénients :

le point faible étant qu'en tant que graphiste j'aurai évidemment préféré plus de possibilité de personnalisations

Ömer Faruk
Ömer Faruk
Branch Manager (Turquie)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Typeform has one of the most natural UI to design human centered forms and survey.

5,0 il y a 2 ans

Commentaires : I have an extensive experience with software from the times of start-up to today. I would like to mention a specific case where we used software for an academic extensive survey. During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19. With the help of Typeform we have collected 11k of feedback from academics about their perceptions on how COVID changed their teaching in higher education. Thanks to the Typeform we collected a massive data that is used extensively for academic articles in Turkey.

Avantages :

As the title suggests, Typeform is for people who would like to ask opinions with style, rather than outdated web alternatives with boring designs. In social research, the first step to impress someone is to show them that the form or survey is specifically tailored to the user experience. With Typeform you can create this feeling from the introduction to the end of the survey. UI is very friendly and compatible with almost any device capable of web browsing. It is one of the true-responsive web applications out there. Not just user experience, but designing forms is also a breeze which provides new learners easy to control. Also for experienced form designing, logic system provides all the essential tools that one can possibly need.

Inconvénients :

Apart from the all responsive nature of user interface. Designing and editing form is currently for desktop browsers. Ablility to transform surveys into exams or quizez with audit support may extend the functionality further.

Alternatives envisagées précédemment : SurveyMonkey

Pourquoi choisir Typeform : Because UI feels a bit outdated and design distract users attention esp, in responsive mode.

Logiciel antérieur : Google Forms

Pourquoi passer à Typeform : User interface is the absolute answer.

Olivia
Programs Coordinator (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Super efficient survey creation and management tool!

5,0 il y a 2 mois

Avantages :

Typeform is a really great form management software, especially in comparison to Google Forms. We have used Typeform to collect so many different types of information and data, but it is very easy to set up the different types of surveys!

Inconvénients :

Sometimes Typeform can be a bit tricky to get a handle of when new features are released, but they always maintain a super great FAQ and How-To section.

Amit
Developer (Israël)
Médias en ligne, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Too expensive for people who aren't big companies.

3,0 il y a 2 mois Nouveau

Commentaires : A greate product but too much premium. Not a great value for money. There are some better alternatives that do the same thing, but in a less pretty way.

Avantages :

Easy to create beautiful forms that's fun for the user to fill. Great ux for the end user.

Inconvénients :

Too expensive and restrictive both on the free version and on the paid plans.

Alternatives envisagées précédemment : Google Forms , 123FormBuilder , Jotform et Microsoft Forms

Jean-Michel
Projects Manager (France)
Études de marché, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A tool a bit more complex than most on the market, but easy to understand and deploy

4,0 il y a 3 mois

Commentaires : We needed customer feedback, and to deploy a form after our monthly publications. Typeform allows for the creation of a simple questionnaire quickly, and especially with ergonomics and templates a bit more upscale than its free competitors.
The tool is a bit expensive for our use. But it meets our needs.

Avantages :

Typeform is easy to use. Easily modifiable. And it does not require the intervention of a technical profile. Any user from marketing, management, human resources, communication can quickly get to grips with it. Its basic templates are clean and usable. And natively responsive. It's a rather complete tool and easy to adopt.

Inconvénients :

Typeform is limited or becomes complex when you start to encounter more than 3 or 4 possible scenarios in a questionnaire. Its graphical management of scenarios can become unreadable. The tool is suitable for simple scenarios, but as soon as you exceed this number of scenarios, you quickly find yourself searching for the design error in the form. This can slow down its deployment. The tool can be expensive if not used regularly: At least once or twice a month. Or connected to an automation of a quality survey, for example.

Alternatives envisagées précédemment : Jotform

Pourquoi choisir Typeform : Typeform was more upscale visually than its direct competitors. And especially simple and quick to deploy.

Logiciel antérieur : Google Forms

Pourquoi passer à Typeform : The bulky aspect of the forms was a dealbreaker for JotForm. And the ergonomics of the menus were less clear for users.

Zachary
Zachary
Director of Sales and Marketing (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great but not the best!

5,0 il y a 3 semaines Nouveau

Commentaires : Generally great! Preferred it to all the other form builders, even the legacy ones! Until I found FilOut

Avantages :

One of the TOP form builders available. Easy to use, easy to make beautiful interactive forms. The UI & UX are great as well. Fairly customizable

Inconvénients :

Far too expensive compared to FilOut! Their pricing is not bad compared to many of their competitors. However, it is up to you to look into those companies yourself. And you'll find they all have way more features. That being said, if your going to spend upwards of $59/month on your form builder, you should be getting more features like HubSpot, SalesForce, or MailChimp with WP Forms or Gravity

Lucien
VP of Product (R.-U.)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Typeform is an essential form tool with the features to satisfy most requirements

5,0 il y a 2 mois

Commentaires : Typeform provides us enough power to design well optimised, highly intelligent forms to power our business across the board from UX feedback, inbound and partnerships.

Avantages :

Typeform is particularly valuable for a number of reasons. Firstly, the logic within Typeform makes our forms far more intelligent. This helps us build different user journeys depending on answers which creates a high level of personalisation converting more inbound. Typeform automations enable us to pipe through responses to slack and other applications across our business which is also incredibly important. Lastly, the analytics on conversion throughout the form give us insights we need to optimise this.

Inconvénients :

Again, as a business, we are highly attracted to platforms that have a vertical stack with more features, products and functionality. Typeform is a standalone product when you have products like ClickUp with a forms feature within a much more powerful project management platform.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great-looking forms to collect more data

5,0 il y a 4 semaines Nouveau

Commentaires : Although we usually use other options due to organization's policies, I prefer using Typeform when we have a survey in which I would like to make the users more prone to answer and have higher rates. Since the questions are so well presented in this tool, and users can focus one question at a time, it has proven to us to make the survey respndents more satissfied and thus we get more answers. Also, it allows you to integrate with your branding really well, as it's minimalistic in nature and provides different options for questions that you can include, not only standard checkboxes or radio buttons.

Avantages :

The biggest advantage of Typeform is the great look and the smooth experience it gives to your users. So, it makes your forms fit with the brand image and not be 'just another boring survey'. The fact that when filling out the forms you get clear focus on the question and really user inteface for navigation helps get the completion rates a bit higher than with an average-loooking survey.

Inconvénients :

Pricing might be a bit steep for small educational providers who do not use it very often, but I guess it's worth it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Cosmétiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Efficient and User-Friendly Survey Tool

5,0 le mois dernier Nouveau

Avantages :

- User-Friendly Interface - Customizable Templates - Interactive Experience - Integration Options: Typeform integrates seamlessly with numerous third-party applications such as Google Sheets, Slack, Airtable, ... - Reporting & Analysis feature

Inconvénients :

- Pricing: The cost can be relatively high for small businesses or individual users, especially when needing advanced features or higher response limits.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Love Typeform but the pricing is atrocious

5,0 le mois dernier Nouveau

Avantages :

It's the best way to create engaging submission forms. Typeforms are modern and make the submission experience fun.

Inconvénients :

The pricing. It's the main reason I don't use it anymore.

Ciera
Ciera
Impact Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Production audiovisuelle, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Limited but reliable and clean

5,0 il y a 5 ans

Commentaires : Typeform is very user friendly, especially on the presentation end (your surveys appear clean and professional - which I find makes people more inclined to complete). On the back end, it is relatively easy to navigate through creating what you need and tailoring it, but can be a bit confusing and limited when exporting and analyzing the data gathered.

Avantages :

The best thing about Typeform is how clean, nice and professional your surveys turn out without doing too much work on your part in formatting the look of it. Reliable as a fairly quick to use aesthetically pleasing presentation.

Inconvénients :

The one hang up that I continue to find frustrating in using this platform for surveys is the way that you are able to access and view the data collected. I feel that Xcel style spreadsheets and somewhat outdated and an inefficient form of collecting and analyzing your data. For my usage, I have had trouble in finding other options as far as formatting to export your data.

Alternatives envisagées précédemment : Mailchimp

Pourquoi choisir Typeform : Superior visually as a presentation and for users to access, complete and submit [less roadblocks in accessing survey, completing, and exporting data]

Logiciel antérieur : Google Forms

Pourquoi passer à Typeform : Much easier to use and customize on back end for quicker and less in depth projects

Jonathan
Executive Director (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Forms That Feel Great

4,0 il y a 4 ans

Commentaires : In my online marketing business, we use forms a lot. We sign-up customers, get logo requests, receive feedback, and more. And being a marketing business, we try our best to make the customer's experience working with us as easy and genial as possible. Forms often break that experience, but Typeform provided an excellent solution. This is one of those try it and you'll see type products. The form builder is simple, the form logic is robust and also very easy to implement, and their export options to gsuite integrates with our businesses flawlessly. And by the numbers, we converted more customers to clients at form-time.

Avantages :

Very few businesses don't require some sort of form, and yet when you ask a customer to "please fill out this form," they clam up, feel annoyed, and sometimes think of bureaucracy. In my business, we try to avoid forms wherever possible, but it's inevitable. Typeform elegantly solved this problem (my favorite thing about their product) by making forms an experience, and providing us a way to build forms that our customers don't mind completing. The form interface focuses on one question at once, then smoothly flows to the next, giving our customers a sense of completion, and-dare I say it-fun. Typeform also lets us customize forms with graphics/images to make them more gorgeous rather than a bland white or grey background.

Inconvénients :

Sharing Typeforms is similar to other form products: embed in websites, share via email, send a link. We use those often and we're accustomed to it. However, we'd love to see more integrations with popular online web-builders like Wix, Weebly, and Squarespace. Often, these web builders interferes with or doesn't correctly present the embed code we get from Typeform. Additionally, it would be fantastic to have a responsive embed code. With so many devices and screen sizes, embedding a fixed size creates problems for some customers-yes, you can work around this with a popup, but sometimes we don't want that particular experience.

Alternatives envisagées précédemment : Google Forms et SurveyMonkey

Pourquoi choisir Typeform : Google forms, while perfectly integrated with gsuite, was not a robust, easy to use, and fun for our customers. There are also excellent math, logic, and even purchasing options in Typeform that we wanted in our forms, but could not get from Google forms.

Logiciel antérieur : Google Forms

Pourquoi passer à Typeform : Typeform provided us with a complete solution that not only worked for us, but gave our customers a great experience that defied the idea of filling out a form. We work with other business owners and have often been asked how we make our forms...and subsequently passed on many referrals.

Pius
Founder (Ouganda)
Internet, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Typeform

4,0 il y a 2 ans

Commentaires : Typeforms are awesome! It's been really easy to use from the start and is extremely reliable when it comes to third-party integrations working smoothly without regular errors. It's easy to collaborate and manage with fellow team members and as a team, we love it. It has its shortcomings but with a few improvisations of extra fields and third-party integrations here and there, you can get the best out of Typeforms.

Avantages :

What I like most is the opportunity to extremely personalize forms. You can do this with the data the user has just filled in or with data you have coming with from third-party apps, in my case Airtable. This gives you an opportunity to connect better with your lead and get a higher form completion rate.

Inconvénients :

Typeform needs to expand its integration with Airtable. You can create forms within Typeforms from tables on AIrtable but it has shortcomings for me. I have my data stored in Airtable but it's not possible to bring all multi-select field types or linked records when creating a form. I can easily export the responses to Airtable and add missing records later, manually, but It would be much better if I could have all fields on the form as it is on Airtbale with linked records. Also, it's sustainable to keep doing this manually if you collect a lot of data.

Alternatives envisagées précédemment : Google Forms , Airtable , Zoho Forms et GetResponse

Pourquoi passer à Typeform : The conditional logic offered in Typeforms helps create better converting forms.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Typeform, a versatile companion

5,0 il y a 2 ans

Commentaires : Typeform is an application that has so many use cases. Me and my users deployed several projects using Typeform. The user interface is very easy to understand even for newbies.

Avantages :

I like the versatility of a typeform form. One form can be deployed in so many ways in different platforms.

Inconvénients :

One small thing that made me look for another similar form builder is their number field didn't accept decimal limiting the ability to use the form to accept currencies. Nevertheless, I've used Typeform in a lot of ways.

Alternatives envisagées précédemment : 123FormBuilder et Paperform

Pourquoi passer à Typeform : I chose Typeform because of its versatility in being published in so many different platforms of choice. The application has been my first choice whenever a project with data collection is involved. The scoring feature is also a plus and their logic formulation gives the user a wide range of functionality that can be used in so many ways.

Azizur
Network Operator (É.-U.)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Data collection & management made simpler by Typeform's integration with a number of other apps.

5,0 l’année dernière

Commentaires : To monitor performance and make adjustments, Typeform offers comprehensive data on form submissions. This information can be used to determine how many people filled out the form, how they responded to the questions, and how long it took them to finish.

Avantages :

Even those without prior technological knowledge can utilize Typeform with ease. The built-in templates can be utilized to jump right into creating and customizing forms thanks to the drag-and-drop interface.Typeforms can increase response rates because they are visually appealing and engaging. Forms can be made more engaging and interactive by using graphics, videos, and animations.The development of new products, marketing initiatives, and customer service can all be enhanced using this data.

Inconvénients :

It costs money to use Typeform. The premium plan costs $99 per month and the basic plan starts at $15.Few customization options are available with Typeform. Businesses who need to design forms that adhere to strict branding guidelines may run into trouble because of this.

Alternatives envisagées précédemment : Wufoo

Pourquoi passer à Typeform : Businesses who need to design aesthetically beautiful and engaging forms might consider Typeform. It is simple to use, provides in-depth analytics, and interfaces with many different other programs.

Shahila
Shahila
Business Development Manager (Malaisie)
Utilisateur LinkedIn vérifié
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Build form and survey with no coding

4,0 il y a 3 ans

Commentaires : I my line of work, i need to use many form and survey to collect data from user and client to have the most current and precise data. Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Avantages :

Building a form and survey with Typeform is the most easy to do, as it is using a drag and drop graphical interface, and no coding involve while building it. It also has time estimation for user to complete the form or survey which help them to know how much time they needed to complete it.

Inconvénients :

Using it with free plan has so much limitation to the tools that i can use to building the forms. I have upgrading to the premium account but not much advance tools in there that can compensate the cost for the premium plan. I hope they can add more feature and advance tools for the premium plan.