Avis clients sur RotaCloud

Get time back for other tasks

Commentaires : Fantastic, great team. They are so good it feels like we are part of the same company sometimes! They are fun, very helpful and well mannered! I love customer service and this team are a great example of how a company should project those skills.

Avantages :

I love that rotacloud has allowed me to gain time back for other responsibilities. It makes rota writing so much easier and quicker, helping my work load be more manageable.

Inconvénients :

I would say our staff would raise issues because they are reluctant to use the excellent help section. I personally do advise to use the product on the laptop rather than the app for those who struggle with mobile tech.

Good shift management system for arts organisations

Commentaires : Its a really good system for our venue (performing arts) that is popular with all our users. The support is quick, helpful and friendly.

Avantages :

Very easy to use and is popular with our full-time staff and our freelance and casual staff. Easy to see who is called and when and what work they are going to be doing.

Inconvénients :

The desktop interface could do with a bit of updating to show a bit more information and some different options (views) for how the information is displayed.

Central Cab Care Ltd

Commentaires : It was easy to set up and for all stakeholders to use and understand. It has definitely filled a much needed gap for communicating working hours, absence management, payroll reporting and has increased the availability of management information.

Avantages :

The functionality to get effective information for processing payroll and support business management analysis.

Inconvénients :

It lacks a little flexibility as not all our workforce are rota-based and so functionality and reporting can be limited for parts of our workforce.

Social Care Company

Commentaires : Amazing, so easy to use and from day one the system has been unmatchable in our opinion.

Avantages :

Simple to use, and any issues are address or suggestions for changes are always taken onboard

Inconvénients :

not so much a dislike more a feature I would benefit from is if there was an option to bulk print rotas, for example we post our rotas 4 weeks in advance (they get posted due to this being the preference as they are not good with technology) at the moment I have to print every individual locations Rota for every one of the 4 weeks and doing this for everyone is just so time consuming, so if there was a way to bulk print chosen locations from a date to date that would be very beneficial but other than that I have no dislikes about the system at all.

Brilliant Tool

Commentaires : Fantastic. Rotas used to be a sweat and now they are easy

Avantages :

So easy to set up and use and the mobile app makes everything accessible

Inconvénients :

The thing I didn't like is ..... absolutely nothing. It's a great product

After a year of use

Avantages :

Rotacloud was very simple to set up and very easy to use. Its intuitive and the layout is functional. There are video guidelines to help the set up, and the online support is mostly very quick. Employee online documents are great for storing HR related material and there are options for the employee to sign, so you have proof that they have read the document. Lots of reports on costs, employee lateness and sickness, etc. Shifts are easy to set up and copy.

Inconvénients :

Changing pay rates half way through a pay period cannot be done, but this is a mild niggle. A shift week can be copied with ease, but one shift can be copied but not with ease, its a hold the mouse button down and move function. Would be good to have a drop down calendar to enable a single shift to be copied with ease.

Rotacloud for an independent UK based bookseller

Commentaires : My independent bookselling business based in the UK has seven locations using RotaCloud and we have recently added Special Events for the shows that we attend. We find it very useful and generally the staff like it.

Avantages :

RotaCloud can be used easily on both desktop and mobile devices. My payroll specialist is able to see all vacation and holiday taken by each staff member. I'm now using RotaCloud to handle staffing for events.

Inconvénients :

Some staff find it tricky to use. I'm not super happy with the plane symbol for vacation, how about a palm tree?

The most efficient way to schedule shifts.

Commentaires : It has really helped me in tracking my employees working hours and even monitor their absence. It makes it easier to understand my employees shift costs and manage them well,it's so amazing.

Avantages :

It is a very easy to use tool and I use it for arranging shifts and recording time. We no longer worry about staff looking or staffs showing up for the wrong shift, RotaCloud has our back. For the beginners this is what you need for effective in your work. It drives the productivity and efficiency of my business.

Inconvénients :

I haven't encountered major challenge so far.

Rotacloud is the answer to your rota requirements

Commentaires : Excellent and easily managed for both managers and teams

Avantages :

Very easy to use and in constantly being developed and improved

Inconvénients :

Could do with a monthly printable version of the rota rather than just a weekly print

Made rota organising a lot easier

Commentaires : Great, initially very different to how we managed rota's here but soon got the hang of it, if unsure the support team are at hand and answer / address concerns rapidly.

Avantages :

Very easy to use. I like how the system emails my individual team members updates of rota changes. My whole team find it easy to use and makes requesting holiday an easier process. Great Support team.

Inconvénients :

There areas that could be developed. I would like the system to calculate annual leave off the hours you have created via shifts. Printable rotas for select dates / periods too.

Excellent!

Commentaires : Excellent, a really great product. I have used other simimar products and Rota Cloud is by far the best.

Avantages :

We use the rota management side of Rota Cloud and really like the ease of use of the platform. The Rota Cloud team are also very open to development feedback and are always really supportive if you have a question.

Inconvénients :

Not being able to drag a shift from one week to the next. However, if I used the templates more i could help myself!

Easy start up and basic function

Commentaires : I will continue to use it, I do like it, I have to say the price hike has given me somewhat of a reflection to have a look elsewhere, but I am still happy with the product itself

Avantages :

It’s very easy to access, simple tasks are fundamentally accurate - it does take a little bit of working out to begin with - but once you’ve got it it is very simple, Rotas are easy to understand, colour coding for staff positions make the opening page very easy to quickly check when necessary

Inconvénients :

The price fluctuates by how many staff you have, which many others do, but I did find a little issue when starting up, quoted one price - charged another as there “was a price change between quote and start up” this was rectified - but then I had to pay extra for some optional features that I had initially been using and had thought were as standard.

RotaCloud 5* Scheduling & HR!

Commentaires : Excellent. 5*! It has improved our scheduling process, tracking employee absences, employee records significantly.

Avantages :

Ease of use, simple and effective, employees find it very easy to use and use/follow for scheduling which is great. Love bulk editing on scheduling. The ability to be able to edit employee files with ease, add files, send memos etc.

Inconvénients :

Phone app isn’t as good / easy to use as the desktop app. Has improved with each update / release but desktop is still ultimately better / much easier to use and phone doesn’t support some features.

My experience of Rota Cloud

Commentaires : Absolutely brilliant!!! Staff who are not very technical on apps can use with ease

Avantages :

Everything!! I could not imagine being without this system it’s easy to use, is great time management it’s cost effective

Inconvénients :

No cons. I would highly recommend this system

Easy to use staff management software

Commentaires : Staff management is excellent. We'd struggle to complete staff management tasks now without the software and functionality of the software.

Avantages :

Good to be able to copy shifts forward to cover future weeks. Easy to swap staff from one shift or role to another.

Inconvénients :

Nothing to fault really, have looked at other software but RotaCloud continues to meet our needs.

Great platform for rota's

Commentaires : ease of acces to rota's, reduced the amount of print outs we were producing to distribute rota's to the whole team.

Avantages :

rotacloud makes scheduling employees incredibly easy, the inbuilt holiday function and hour tracking works fantastically.

Inconvénients :

There have been a few issues with the mobile app in the past, not running the same format for different operating systems.

RotaCloud review

Commentaires : Very good, good functions and reports available. Great customer support.

Avantages :

Ease of use for every day scheduling of rotas.

Inconvénients :

Nothing in particular, still learning best ways to use it to it' s full potential

Rotacloud

Commentaires : Excellent they are very responsive and continually updating their product

Avantages :

Easy to use and performs several functions

Inconvénients :

Not being able to set my own pay periods

RotaCloud review from a user

Commentaires : Great, easy to set up and easy to use and easy for the coaches to use to

Avantages :

Massive time saver for me as I run three gyms with multiple coaches with a busy class schedule in all locations

Inconvénients :

None, works fine for what I needed for session planning of over 90 gym sessions a week

You won t be without it once you try it

Commentaires : It is the conduit to ensure cover where needed

Avantages :

Easy to use, practical, multi locations, all employees, documents etc etc etc

Inconvénients :

I have not found any part of the system I do not like

Simple to use and highly effective once set up

Commentaires : Excellent customer service. Software suits our business. Cost effective as it reduces admin time for pay roll

Avantages :

The simplicity of the set up. Yes there is a lot of data entry initially but once completed it saves huge amounts of time with paper timesheets being incorrect and attendance records being so accurate.

Inconvénients :

I like everything about it so far. Just going into month 2 with it presently

Rota Cloud

Commentaires : Excellent experience would not want to use any other systems. Rota Cloud TICKS all the boxes. Highly recommend. The days of waiting on call backs and trying to cover shifts are removed by a system that can reach all employees in seconds. Rotacloud is a game changer.

Avantages :

Rota Cloud is easy to use, and the feedback from staff is very positive. It is a fair system for claiming shifts and saves a lot of time to when planning, covering, or creating shifts.

Inconvénients :

Using blank space for open shifts and making sure roles are allocated correctly.

Great system, great customer service!

Commentaires : Overall, RotaCloud is our life saver! All of our team benefit from each feature on RotaCloud, from managers to HR to care coordinators to our health care assistants.The customer service is one of their greatest features, as all the team are so helpful, friendly and professional!

Avantages :

Firstly, the customer service from RotaCloud is outstanding, they are always on hand to talk, they are friendly and always do their best to help you via their chat service. It's a great balance between professional and fun, myself and the team will send funny gif's and memes!The system itself is put together very well and is very user friendly - its very easy to schedule shifts on the Rota, to complete time sheets and monitor annual leave. The reports system is an amazing feature, it breaks down everything from sickness reports, to how many hours worth of shifts per month. It saves us a lot of time working it out individually. It is my favourite feature working with HR. Another great feature that we use all the time is the bulk action tool, which allows you to move shifts from one employee to another in one go, rather than one by one. It saves the company a lot of time!

Inconvénients :

A feature that would need to be improved on timesheets would be that it would be helpful if when there is a missing clock in record, it flags up which clock in record is missing, rather than flagging up the day. Due to the nature of our business (community care) our staff can have 10+ shifts allocated per day. So when it flags up, it becomes quite time consuming to go through each one to check where the missing record is! We are currently experiencing a bug with the bulk action tool whereby we are unable to bulk action any shifts from the "open shifts". However, this has been reported to Meg and she has been a great help in getting this looked into!

Great Software

Commentaires : Time saving, and therefore cost saving from a wages point of view.
Much more efficient management of holiday allowances and leave requests.

Avantages :

This software has been great for us and moving to it, from pen and paper, was the best decision we ever made. We have most definitely saved time in both writing and administering rotas, and the app means that all the staff know when they are expected in work without being able to say they hadn't been told! It is generally really easy to use from both a Manager and Employees point of view. The customer support is excellent, with questions being answered very quickly through the online chat facility. This is also great as it means you have a record of the conversations so if you need to refer back to something later on then you are able to do so. We manage two sites and 6 rotas in total across the business with nearly 100 employees. Being able to manage the leave through rotacloud has proven far more efficient and ensured that we are not in danger of finding ourselves at the beginning of December with a lot of holiday to make up with staff - something that seemed to happen every year historically.

Inconvénients :

There are some quirks which I would love to see ironed out. The 'Availability' function cannot cope with both ongoing requests and individual requests at the same time which is really frustrating. The majority of our crew are casual employees who have ongoing commitments as well as one off commitments so we have had to come up with a workaround to enable them to add all of their availability without the danger of some of it being missed. It would also be useful to have an easy way to see, and reinstate, past employees. With a very transient workforce, often away at university or travelling for long periods, we don't want to keep them on the system but need to be able to reinstate them when they return. I currently do this via a link but an easier way would be better.

Not perfect, but pretty good

Commentaires : The cons I describe above are really small, and are 'enchancements' or dev requests more than problems. I could not run this business without RotaCloud!

Avantages :

Being online means I can create rotas at home or work, and the app means team can access their rotas in the way that's easiest for them. I like being able to copy a shift from one day/person to another, and being able to copy a week's shift from one week to another. The reporting is good also, enabling me to do payroll easily.

Inconvénients :

A few things are bit fiddly and could be improved. 1. having to change between publish mode and rota mode. it would be better to be able to publish a week with a button, or a right click for just one shift. 2. it is cumbersome having to create holidays in a different screen. it would be better to be able to do it from within the rota screen. 3. if I'm creating a rota for next week, and then navigate away to, say the holiday screen, when I go back to the rota screen it will go back to THIS week not the week I was editing. On more than one occasion I haven't spotted that and erroneously then edited THIS week instead! 4. it would be great to be able to include paid leave in the report so that I know to include that person's day in a pay run. At the moment, I have created a role of 'paid leave' so that their holiday hours get included in their hours for that week 5. I like being able to see how many shifts a person has for that week (ie in a row) but it would also be helpful to see how many shifts are logged for each day (ie in a column).