Avis clients sur Paymo

J'adore Paymo !

Commentaires : J'ai exploré de nombreux logiciels de gestion de temps, mais Paymo m'a vraiment impressionnée. Sa simplicité d'utilisation pour le suivi du temps et des dépenses, ainsi que son interface personnalisable, en font un choix idéal pour les individus et les petites entreprises. On y retrouve divers autres outils sympathiques. Cependant, certaines fonctionnalités comme l'invitation de collaborateurs et le suivi du kilométrage manquent. Globalement, c'est un outil prometteur pour la gestion de projet.

Avantages :

Paymo est simple à utiliser, il faut le reconnaître, surtout pour le suivi de temps et de dépense. Son interface simple et personnalisable m'a vraiment séduit. Le logiciel permet un suivi du temps avec une option de minuterie en ligne et visualisation de la répartition du temps, ce qui est assez pratique. Vous pouvez mettre en place des traqueurs de temps pour plusieurs projets et tous les suivre depuis un dashbord et ça c'est cool !

Inconvénients :

Il faut avouer qu'en entendant Paymo on ne pense pas à un tracker de temps mais plutot à un outil de paiement en ligne ce qui est assez bizarre lorsqu'on en parle à une personne qui ne le connaît pas. Parfois, on peut se perdre dans les configurations pour les tiers et surtout au niveau des rapports. Aussi, quelques outils complémentaires pourraient rendre le logiciel plus complet.

My time and sanity saver!

Commentaires : I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.

Avantages :

Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver! One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time! Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task. And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus! It's brilliant. The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis. It's not complex, and all the features it has are just *right*. Exactly what I need. And it's getting even better!

Inconvénients :

I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)

Paymo represents agility in the execution of projects and quality assurance.

Commentaires : Paymo is an effective platform, which does not require a learning curve on the part of the people who use it, in addition to the fact that many business rules associated with the execution of projects are already implemented. On the other hand, we have visibility for the prioritization of tasks, the notification to the participants of each activity, and in general, Paymo can grow based on the needs and projects that our organization can handle.

Avantages :

Paymo focuses on providing a simple and efficient platform, with the implementation of those functionalities that really generate value, in addition to offering a fairly complete Dashboard for generating reports and useful information for stakeholders. With Paymo we keep our work team focused, in addition to having the mobile APP to be able to record progress directly from where we are, in real time, and notify about progress. People and users can work on more than one project at the same time and each of them knows the tasks they must perform, the times in which they want the activities to be completed, as well as being able to attach support information.With Poymo we can register with the Timer option the work dedicated to each activity and in this way we can give greater visibility to the Project Management.

Inconvénients :

Paymo has demonstrated that it meets the objectives of any project, and they are precisely: being able to offer visibility for the fulfillment of each and every one of the tasks, also guarantees that team members have delivery dates at hand and can report the advances, considering the participation of multiple projects, however, it may be that for more complex projects in which team management, use of tools and acquisition of supplies for execution are required, project managers require other complementary tools such as sheets calculation to manage what we cannot detail from the software itself, however this does not apply to all projects and may or may not be a limitation in many service areas related to traditional activity tracking.

Maintenance Timesheet Tracking

Commentaires : So far I really liked it. Everyone that I talked to/chatted has been really helpful.[sensitive content hidden], our account executive, helped in extending our trial period and also responds in a timely manner. When I use the chat box for questions, I always chat with [sensitive content hidden] and she's so patient with sending related articles that will help since I haven't really looked into all the functions of the app yet. Although we are still launching it, I feel comfortable if we ever encounter issues because I know that the people at Paymo are responsive and are ready to help.

Avantages :

I liked that the timesheet and expense tracking are simple and easy to use. There are different options to input the time. The app interface is nit complicated and self explanatory. It's also customizable which is great since we can create our own template that fits our roles and responsibilities.

Inconvénients :

So far I can't really say if there's some features I don't really like since we haven't really used it but there are already some features that we would like to see like tracking mileage and also a delete all feature for Task List so I don't have to delete the project instead.

Monopolize you cause you can't export ANYTHING easily

Commentaires : Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices.

Avantages :

Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all! If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system! You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!! If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!! I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!!

Inconvénients :

Can't export anything unless you have a developer standing bye. System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!) Can't get a refund, no matter how many lies they told you to make the sale in the first place!!!

Great product to manage projects

Commentaires : After only a few days I feel much more in control of my workload with it all being in one place with notes and tasks attached to each project. Still early days in my time using it but I know it is going to help me grow my business and keep on top of every job!

Avantages :

Great immediate support responses Easy to use/navigate

Inconvénients :

Would be helpful if all the features were available on mobile/iPad or if I could login via browser on mobile.

Paymo is fundamental to our day-to-day work at BOOMER

Commentaires : As a Project Manager, working with Paymo is central to our daily work at the agency. Having all the clients and projects organized, being able to assign each team member their tasks and exchange feedback, all on one platform, keeps me and my team much more organized and saves me many, many emails.

Avantages :

The creation of Projects and Tasks is easy and intuitive. Having the freedom to define the status of each project and create deadline alerts is also useful to ensure that each team member is on top of each task. One of the most important features is being able to exchange feedback in each task, keeping the conversation organized. The time tracking function is also very important to ensure that we are always on track with the various tasks and that we budget projects correctly.

Inconvénients :

The desktop app has been updated and works better but could still improve. The mobile app is still confusing and hard to work with, specially when, as a Project Manager, I have multiple projects with infinite tasks assigned to me.

Paymo is the easiest project/billing/payment platform I've ever used and their support is fantastic.

Commentaires : I spend half as much time getting things done in Paymo compared to my last system (Bonsai). My old solution wasn't horrible, it's just that Paymo is so much better.I'm spending less time in the software because everything's seamless, and that's with my number of projects more than doubling right around the time I was onboarding. Seriously, the support has been fantastic.

Avantages :

Before I talk about my experience with individual features, it's super important to me to say how incredibly responsive and helpful Paymo's support team is. Throughout my onboarding process, we ran into a few issues (some my fault, and a couple small glitches on Paymo's side), but their support team is the best I've ever had. They're fast, helpful, and are serious about taking care of me. Shout out to [sensitive content hidden], who have both been so helpful! The entire reason I switched to Paymo (from Bonsai) was because my old solution was so frustrating in locking me into dumb processes from Project > Tasks > Estimate > Complete Tasks > Invoicing, it was a nightmare. I have retainer clients that will send us a set of small 1 or 2 hour quick tasks, but billing against them was a nightmare because of how Bonsai locked you into their Step 1, step 2, step 3 process.Paymo doesn't get in my way like Bonsai did, it's soooo much easier to track time, capture a subset of timesheet hours into an invoice, and send it on. No kidding, Paymo saves me about 15 minutes on every invoice I sent and probably saves at least 30 minutes for each estimates/quotes.The Paymo macOS app is phenomenally convenient for tracking time on projects. I will never again be without a time tracking app like Paymo, I've recaptured so many lost billable hours by using it.Their Paymo Payments system has worked great for me. I don't have all that much to comment on because it's just seamless for the client.

Inconvénients :

I ran into some issues when signing up for their payments system (their payment system works great, this is just the sign-up process). At the time, I was a sole proprietorship and I don't think their processes were tuned that well for my type of business because I had to send in a lot of documentation to get approved (I think it was for fraud prevention measures).BUT, I want to say [sensitive content hidden] was so helpful, and really made it her mission to handle it and get it pushed through, which she did. And she's also lovely and friendly to talk to.There have been one or two other small glitches I ran into that were both handled by support immediately. Neither of them were mission-critical or blocked anything I had to get done. Bpgo

Great tool for tracking time on multiple projects and clients.

Commentaires : Overall I have had a good overall experience with Paymo. It efficiently does what I need it to do - track time. In the future I may take advantage of other features. When I have needed help, the support team has always been quick to respond.

Avantages :

Right now I only use Paymo to track time on various projects for different clients. I love that I can easily run a timer for a specific project and client right from the mobile app and manually adjust the logged times as needed (e.g., reduce the time logged if I forget to stop the timer). I also like that there are various options for adding time in addition to using the timer. For example, you can make a manual timesheet entry, or enter time 'in bulk' (without tying it to a specific timeframe).

Inconvénients :

The time reports functionality can be a little confusing. There are a lot of variables to choose from, and the resulting report doesn't always seem to match up with the options I check.

Paymo Makes Organization Easy

Commentaires : Customer service is top-notch. Their helpdesk has always answered promptly when I've messaged them. I was looking for an economical way to track time, invoice clients, and track my expenses, and I have all that and more with Paymo!

Avantages :

As an independent contractor, Paymo keeps me organized when it comes to clients, billing, time tracking, and expenses. Paymo gives me an at-a-glance look at where I'm at for the month or year, and makes it easy for me come tax time. Highly recommend Paymo for a robust, yet economical, option for freelancers.

Inconvénients :

One thing that I ran into is that there isn't a way to record a bonus from a client. So, it looks like a regular invoice when you enter it to track income received.

Paymo for Legal Office

Commentaires : Great!

Avantages :

Time-tracking, because it helps us with time-sheet

Inconvénients :

Didn't find any feature that I dislike. Paymo is great

Best Project Management Solution

Commentaires : It is really easy to keep track of all the work that has been done. I'm not sure if it's generally the best project management software out there, but it definitely is the best for our company and our business model.

Avantages :

In the beginning it was just a software that we could use to time track all our tasks and projects, but it grew on us and right now our business depends on it. It is really easy to use, very easy to keep an eye on the team, and extremely useful in keeping track of all the work that the team does.

Inconvénients :

There are not many cons to this software, but if I had to nitpick I would probably say it could have more financial management features, since this is the software that we use for invoicing and keeping track of our finances.

Paymo Review

Commentaires : Support is great!

Avantages :

The ease of use and ability to switch views of dashboards, tasks is great. The functionality of tracking time without using a third-party tool is also great.

Inconvénients :

No desktop or mobile version and cost is slightly higher than competition.

Great user experience

Commentaires : Great, it was easy to get up and running

Avantages :

Their support is top-notch and gives genuine replies. Not some generic FAQ bs

Inconvénients :

Could be quicker to organise tasks and colour code project in the menus

Simple but great

Commentaires : I use Paymo to organise my time and projects across three businesses. I've used various task managers and high-end project management software in the past, but Paymo hits a real sweet spot for me.

Avantages :

It's a really simple interface, but still has enough features to make it usable. I evaluated around ten other project management tools before selecting Paymo. Tech support is friendly and responsive.

Inconvénients :

I'm not sure if this is just a limitation of the browser, but I find the interface a little slow at times. It doesn't really slow me down significantly, just used to using lots of keyboard shortcuts. More standard spreadsheet-style table entry would be good. But honestly, it's great.

Software that surves me as a freelance individual for years.

Commentaires : I use Paymo since it's the first version. Back those days I used the Paymo Plus desktop app, recording absolutely everything I do on my computer. By the end of the day, I reorganized everything. It helped me to find "holes" in my schedule, where I spent too much time on social networks and the internet.
Today I plan my week, I collect data about my tasks, searching where can I improve myself. I see how many clients do I have since I started freelancing. All of them there! I manage who is an important client, which one is the most paying one.
I often use Timesheets set to a weekly view, so I can see how much I busy this week.
A homepage quickly shows all my tasks and a dashboard helps me to see my progress.

Avantages :

Paymo can serve big companies with a large number of users and departments. For me as an individual, Paymo is one place for managing my clients, projects, task, and time. One of the first and absolutely necessary things for me as a freelancer is good, simple to use time management tool. Paymo has an implemented live timer that is connected to all my tasks and projects of a specific client. Not less important is the ability to produce smart time reports I send to my clients and get paid by. Half of my tasks are in Hebrew, and Paymo works just great with RTL languages. This is crucial for my time of business. The report could be set by tasks, days, or other specific categories. The timer exists in the browsers when using the softer, but it also has a completely synchronized desktop app which I use for the most, and mobile app, which I use when I work outside my office.

Inconvénients :

Actually, Paymo has more features I'm sure I would use, like Gantt Chart, or Invoices, though this feature costs extra $19.95 per month and I prefer not to pay for it since it's not so necessary for my business.

Awesome issue management software with good time tracking

Commentaires : I would recommend this service to every middle sized company, which is looking for a good solid isseu tracking software.

Avantages :

The time tracking and the desktop app for tracking are one of the best I've seen so far. This is one of the major point we choose this service of others. The issue mgmt and reports are also quite handy.

Inconvénients :

The resource management could be improved and also some minor bugs.

Simple and beautiful online solution to handle my small design business time tracking needs.

Commentaires : The main reason for switching to this software is that it allowed my entire team to track time. After using the software for a few months, there have been several benefits from using the software:
- Interface is very clean and allows to track much more data that I was able to do before.
- As stated in the pros, one of the best feature of the software is that it allows users to create task lists individual for each project. This allows our office to set up each project exactly per the contract. This keeps a tight control on the time spent on the project and allows tracking of additional services that are not part of the original contract.
- I am working on the invoice template for the office. If i am able to set this up correctly, invoicing time would be reduced significantly each month.
- The ability to track time directly out of the windows environment is great.
- I am not using the time tracking feature on my phone, mostly because i spend a lot of time sitting at a desk, however other people in the office are using this feature and are happy with it.
- Next step for us is to start implementing control on billable hours per user. This will allow us to control billable time and help organize employee time and work.

Avantages :

I have looked at several options for my company and decided on Paymo for the following reasons: - The software has a very clean and intuitive interface - One of the best features is how you can customize how projects are set up and tracked. You generate a task list that is checked off as you move trough the project. This is an amazing feature that organizes the project while it tracks it. It took a lot of effort to re-design how my company tracks project but in the end I am very happy with results. - Pricing system is fair and scalable. - The software comes with a windows desktop application. It also has a more advanced feature where it automatically calculates how your time is used -I have not tired this yet because I don't think it would work for my office. - The ability to enter the time on a weekly calendar is fantastic. The software also has a bulk time add feature if needed. - I am able to export all of the data in CSV format - You are able to invoice directly out of the software - I have not been able to set up this feature yet but i am working with the support team to figure out how to make it work for my company. - The software has several features that I have not been able to implement yet. - Customer support has been great, answer is usually within an hour or two directly from the developers.

Inconvénients :

Below is a list of some of the limitations i have encountered using the software. - The calendar time-sheet input is great, but it should allow drag-paste feature. This would make entering time so much faster. Not a deal breaker, because in the end time input is fairly quick. - I was not able to import the data from my previous time-sheet software. I would like to see the option to import bulk time from an excel spreadsheet if needed. This is not a critical feature, but I have several years worth of data, that for now have to keep in a different software. - The software comes with some standard invoice formats, it does take some effort to create custom templates. Architectural service invoices tend to be fairly complicated, I have not been able to set up the invoices as I would like yet. Support is working with me on this issue, so hopefully I can report back once I have it all setup. - You can create custom reports for anything you want, so getting the data out is not a problem however I find that the process is a bit more tedious than what I was accustomed to before. To be fair I still need to learn the software.

Small team planning

Commentaires : I really care about our employees. Because we're a small flock doing what we love every day we're even more like a family. The expense and time tracking tools help me get everyone paid accurately which is greatly appreciated.

Avantages :

Billing, invoicing, expenses, time tracking, project planning, task planning and tracking (in app), Gantt charts. 50 or 100 GB storage. With every new account user I invite I can select their permissions.

Inconvénients :

Time tracker doesn't shut off or pause if left on by accident or if I step away from the screen. Project manager isn't as robust as the rest of the software and Gantt charts aren't included in the small office plan.

Easy. Organized. Effective.

Commentaires : With Paymo I am able to solve problems and experience benefit. With the project tab I am able to see all of my projects, whether they be complete, inactive, archived, etc. I am also able to view tasks and task lists in different ways that allow me to effectively organize and plan my work day. Invoicing has become easier, as I am able to assign a client to an invoice and have it sent directly to the client's email address. Since my business is mostly run by rates, Paymo's time tracking feature along with the app helps me effectively track my time to charge my clients with the most accurate price. This also helps me with time sheets and time reporting, allowing me to plan for future clients to completely maximize profit.

Avantages :

Paymo's seamless design makes project management easy. With a simple menu sideline, it is easy to access all that your business needs to run in an organized and efficient manner. It is easy to add users, manage your subscription plan, view and add clients. Paymo's project tab is where you can view, manage, and assign projects and tasks to any user. Collaboration is EASY. And I love Paymo's Accounting tab also. Invoicing, expense input, estimates, and even recurring invoicing has never been simpler. I like how I was able to start with the free plan, then once my business grew I was able to easily switch to a more expansive plan.

Inconvénients :

I wish that I could have used more invoices in the free plan, just to grow my business a little bit more before spending more, but I am loving the subscription plan I am on at the moment.

Time Saver and Easy to Use

Commentaires : I use it daily to create estimates & invoices in two languages and formats. Following-up on projects so I never miss a deadline. Following-up on payments, I am a one-man show and accounting can be time-consuming. But with Paymo I get everything in one place.

Avantages :

I have been using Paymo for years now. After long research this was the best app I found to my needs. Easy to implement and to use. I can add as many projects as I want, tasks, view these in different formats, and never undercharge again thanks to the awesome time tracker. I can add invoices and input payment dates, even when payment has been made in different installments. I can have recurring payments, create estimates, and convert these to invoices. And the price is ideal.

Inconvénients :

Nothing. I love the software. I would love to see a CRM implementation since these guys know how to build amazing software.

Paymo is great for time tracking and more!

Commentaires : Paymo makes tracking time a breeze with great management features and role capabilities. Absolutely love the granular control on the reports and ability to manage users, projects, tasks and more. Support has always been super helpful - only contacted them twice in the last 4 years though...so that should say something. Shop approved!

Avantages :

We've been using Paymo in our web development shop now for years. We love the time tracking widget and always have it up on our desktops or phone to track the time we spend bouncing from project to project. Forgot to turn off the timer? No problem - can easily fix it and be on your way. Setting up projects, tasks, user management - all a breeze. The Paymo team keeps coming out with new features and what used to be just a time tracking tool is now becoming a full on project management tool. We're actually looking to expand how we use Paymo very soon...

Inconvénients :

For how we're using it right now, we don't use all the project management features and have found that PaymoWidget 4.0.19 actually works better for what we need presently. As we move our org forward though, we'll be adopting their newest widget.

Deceptively well-designed app/software. Excellent value and clever too.

Commentaires : Do the free trial to see why. You'll get an initial impression that compared to the feature rich apps of Wrike, Asana, Basecamp, Teamwork and many others that Paymo is fairly simple. It is but it has some very-well considered functionality around user permissions, pricing and invoice/report generation. The user interface again looks simple but works great.
For us, what's great about Paymo is:
1. Pricing. Great at $4.95 per user. That's a real per user price. 1 user = $4.95 per month.
2. Additional users (we use many collaborators) can then be switched on/off as required.
3. Good user permissions (switch on/off admin, tasks, projects, invoices, estimates, expenses)
4. The general focus on user performance metrics/utilization (with a good dashboard + individual user metrics by hour, month, project and billed/unbilled time.
5. Fantastic, customisable client reporting and wrap-up invoicing with unlimited free client access to these features*.
*The invoice module ($9.95/month per account - which is great way to charge for this) monitors unbilled time with a one-click invoice generation button. That's a great feature whether you use Paymo to send (and receive payments) or not.
In similar fashion, the client report generation tool is cleverly set-up so you can group time/costs by client, user, projects, task lists, tasks, time, day or billed status as well as include the original budgets by project or tasks. For us that's a massive time-saver and a feature-set that not available or so quick and easy to manage on any other PM system we've tried.
The con's on the present feature list (hence why I've only rated Paymo 4 stars overall):
1. There's no easy to see/use UI control over project/task timescales.
2. Equally, no-billable tasks/reminders don't sit as well in the system.
3. Updates aren't realtime, another great Wrike feature.
4. There's no client/guest access to the project details (which I would have thought Paymo could add easily, by making making the default user status 'view only'.
5. Generally speaking Paymo isn't a slick or richly featured as other leading-class PMs.
However, as of May 4th 2016 there's a promise on Paymo's pricing page that Gantt charts, task scheduling and progress tracking is 'coming soon'. Would be great to know roughly what that means Paymo but those three features even if relatively simple but robust (in Paymo's style) would considerably round-off and build-out the Paymo App experience.

Paymo for prime minister!

Commentaires : I've have started using Paymo 6 years ago as a freelancer, I've seen the product evolve over time and I have to say - it has revolutionised my personal and professional life. Today I am a studio director and continue using it.

Avantages :

What I love is the ability to create custom workflows (that's great when you have different types of projects), I've also opted into the Gantt chart features - great help as soon as you're working with more than one person and on bigger projects. The customer support is RAPID and knowing that I'm speaking to good humans is that authentic extra that many other platforms lack. If you have a small screen you can collapse navigation bars - I didn't know I needed that until that ft was released.

Inconvénients :

I haven't found anything I don't like yet.

A compact project management system.

Commentaires : For a mid, small or solo user paymo is just enough to manage any kind of project. The free plan is enough and offers enough features to start and then upgrade if needed.

Avantages :

Paymo is a very compact project management system. I have used a lot of project and task management for my work and paymo is my new favorite. I like the UI its similar to me like all other project management services. Paymo is a cloud-based service that means I can now use it with just my netbook and all my data is safe in their server. Cloud data is safer than my pc and secure too. The task manager is a very simple and nested task is also a very attractive feature for me. To manage projects one man is enough, this helps me to save a lot of time and money. The free plan offers a very generous offering.

Inconvénients :

The dashboard is too crowded. I don't like to see so much info on my desktop. I prefer the tabbed style revels.