Avis clients sur ITRAK 365

par NeoSystems

Filtrer par :

Note moyenne

  • Note globale
    4,4/5
  • Facilité d'utilisation
    4,1/5
  • Service client
    4,4/5

En savoir plus sur ITRAK 365

ITRAK 365 - The most scalable and adaptable QHSE software solution for the Microsoft Cloud. Enrich your Safety & Compliance programs!

En savoir plus sur ITRAK 365

7 avis affichés

Adam Y.
Surveillance Supervisor
Hôtellerie, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 26/10/2017

"Much better than what we are currently using"

Commentaires: Reporting Analytics, Profile roles, more security.

Avantages: Analytics, being able to track every aspect of our reporting and logging mechanics. Being able to monitor what each individual is doing.

Inconvénients: Data entry, adding regular visitors without being able to import csv file from other systems we use.

  • Provenance de l'utilisateur 
  • Publié le 26/10/2017
Joshua B.
Security Supervisor
Sécurité et enquêtes, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/10/2017

"Coming from an outdated system IView is like a breath of fresh air in this technological world."

Commentaires: This software makes the tracking of everything that goes on in the Casino, from the Security side of things, much easier and understandable. It is much more user friendly.

Avantages: There are so many features in this system! It seems like there is a feature for everything that you may need to do. Not only that but all of the features connect in a way that makes progressing situations easier to evolve with the documentation. In a business, such as a casino, we come into contact with thousands of customers a day. This system will make it a thousand times easier to keep track of the ones that we need to, in any way that we need to. All in all this system is a step towards keeping our customers, assets, and employees safer.

Inconvénients: There are so many features that it is hard to just jump in and start using this software right away. There is training that needs to be done and it will take a bit of time to get used to and phase out our outdated software that we are using. This is really the only con that I see. But to help with that we had a representative down here to train the departments using the software!

  • Provenance de l'utilisateur 
  • Publié le 27/10/2017
Riccardo F.
Business Process Manager
Construction, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    4/10
  • Provenance de l'utilisateur 
  • Publié le 17/08/2017

"Customizable but, some limitations"

Commentaires: It manages our HR and Safety systems

Avantages: The software is customizable and does work well for certain applications. Our use case scenario is a HR and Safety management system.

Inconvénients: Several limitations with this software exist. It is not able to integrate with many ERP systems and the interface is not very aesthetically pleasing.

  • Provenance de l'utilisateur 
  • Publié le 17/08/2017
Justin R.
Information Security Administrator
Divertissement, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/10/2017

"Exceeds expectations on a daily basis. This Software has replaced our entire Security reports."

Commentaires: This Software has allowed us a one stop shop for all out security needs as far as reporting and incident tracking, it is a powerful tool that has completely changed the way we do out investigations and reporting. I recommend this to anyone who has difficult with reporting.

Avantages: This Software has absolutely changed the way we do Security reporting, it allows us to track all security events on our property and keep our employees and patrons safe and security. This allows us to cross reference old and new incidents with past and present patrons as well as notice trends and events that might warrant further investigation.

  • Provenance de l'utilisateur 
  • Publié le 12/10/2017
Tim P.
Regional Security & Emergency Manager
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 08/07/2015

"This product made our reporting complete in all aspects for the first time ever."

Commentaires: The software was easy to use and learn. It allowed for the addition of all types of media to make a complete report of any type of incident. I really like the feature that allowed other departments in our business to use this application to track their own incidents and then they could share the ones that corresponded with our security department. In all the products out their iTrak was our chosen product.

  • Provenance de l'utilisateur 
  • Publié le 08/07/2015
Paul N.
Security Supervisor
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 27/10/2017

"The IView training was a lot of information in one class but was very informative, thank you "

Avantages: I like most about the system is that how it breaks down each citatory for issue that may or may not accrue

Inconvénients: I thought that it had a lot of info for how easy the system looked to use and that it was a little difficult to navigate through

  • Provenance de l'utilisateur 
  • Publié le 27/10/2017
Utilisateur vérifié
Personal Banker, Business Advocate, Wells Fargo at Work Advocate
Services financiers
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/10/2017

"Reliable and useful"

Avantages: we use this for surveillance and security and I love how customizable it seems to be. its pretty easy to use and set up (which is awesome to explain to our non tech people)

  • Provenance de l'utilisateur 
  • Publié le 27/10/2017