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Avis clients sur MailerLite

En savoir plus sur MailerLite

MailerLite est un fournisseur de services d'e-mail marketing axé sur la simplicité, un excellent support client et de superbes designs d'e-mail.

En savoir plus sur MailerLite

Avantages :

The tutorials and ease of use. Being able to use landing pages and not have to use Zapier.

Inconvénients :

It's just a minor thing but can still be a little frustrating.

MailerLite - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,0/10

MailerLite a reçu une note globale de 4,7 étoiles sur 5 d'après 2 064 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (2 064)

Darlene
author-entrepreneur
Utilisateur LinkedIn vérifié
Édition, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Features for a Reasonable Price

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Rivaldo
Chercheur (Bénin)
Affaires internationales, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MailerLite Essentials

5,0 il y a 2 ans

Commentaires : Alors, MailerLite nous a permis dans notre entreprise de pouvoir créer, envoyer et suivre nos campagnes par courriel. Il nous a également permis via ses fonctionnalités de marketing automatisé, de procéder a l'envoi d'e-mails de bienvenue, de rappels de panier abandonné, et bien plus encore. C'est un outil très important pour nous.

Avantages :

Déja, MailerLite est une plateforme très facile d'utilisation avec une interface impressionnable qui nous a permis de créer le plus rapidement possible nos campagnes par courriel. Alors en parlant des fonctionnalités, MailerLite mets a la disposition de ses utilisateurs, une gamme très diversifiée d'options de personnalisation. De plus les tarifs de MailerLite sont très accostable au regard des ses concurrents directs,avec une option gratuite pour les utilisateurs ayant moins de 1000 abonnés et des plans payants à partir de 10 $ par mois pour les utilisateurs ayant jusqu'à 2500 abonnés.

Inconvénients :

Comme inconvenients, MailerLite impose des limites sur le nombre d'abonnés que nous pouvons avoir sur notre liste de diffusion en fonction du tarif.

Katy
Coach et formatrice (Canada)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Parfait pour un travailleur autonome

5,0 il y a 9 mois

Avantages :

Plusieurs options gratuites pour débuter et croître à notre rythme notre liste d’abonnés. J’adore le drag and drop et les landing page.

Inconvénients :

Ce n’est pas nécessairement bien traduit.

François
CEO (Congo-Kinshasa)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

MailerLite

3,0 il y a 2 ans

Commentaires : Mauvaise expérience

Avantages :

Le produit m'a semblé difficile d'utilisation en tout cas

Inconvénients :

La delivrabilité des emails pas garantir à 100%

Chris
Chris
Marketing mangement (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

critique de l'application mailerlite

4,0 il y a 2 ans

Avantages :

la fonctionnalité de gestion de emails incluse dans le logiciels qui gères les emails tracking et le suivi

Inconvénients :

le logiciel est assez lent a exécuter et donc le travail devient un peu compliqué avec mais a part ca il n'y a rien d'autre a signaler

Valerie
Executive coach (France)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I loooooooooooove Mailerlite

5,0 il y a 4 ans

Commentaires : J'utilise Mailerlite pour la newsletter et j'aime toutes les fonctionnalités offertes et leur design.

Avantages :

J'aime tout : les nombreuses fonctionnalités, le prix, le support client qui répond très vite et qui est très aimable.

Inconvénients :

Je suis triste depuis que ce n'est plus en français.

Réponse de l'équipe de MailerLite

il y a 4 ans

Awh, don't be sad Valerie - we're trying to do our best to make sure everyone is able to be part of our community. Maybe in the feature this is something we can focus on again.

Maude
Gestionnaire (Canada)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Recommandations +++

5,0 il y a 2 ans

Commentaires : Simple

Avantages :

L’organisation général, présentation, simple, grand public

Inconvénients :

Rentre souvent dans les indésirables. Et templates linimum

Réponse de l'équipe de MailerLite

il y a 2 ans

Thank you for the review, Maude.

Wendy
Marketing and Communication Officer (É.-U.)
Formation professionnelle et coaching, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

mailerlite

4,0 l’année dernière

Avantages :

Mailerlite permet d'automatiser vos campagnes d'emailing avec des fonctionnalités en fonction des comportement de vos leads.

Inconvénients :

Le cout du logiciel est selon moi très cher un vous aviez une grande liste de contact.

Camélia
entrepreneur (France)
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Thank you mailerlite

5,0 il y a 8 mois

Avantages :

Mailerlite est très simple à utiliser et le support répond à toutes nos questions très rapidement, merci à eux

Inconvénients :

La migration m'a un peu embêté pare que j'ai peur de ne pas avoir le même système, à voir, mais pour le moment tout se passe bien.

eric
Responsable (France)
Animation, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Un outil facile pour promouvoir des projets d'intérêt général auprès de différents publics

5,0 il y a 3 ans

Commentaires : Mailerlite a un service de conseil très efficace.

Avantages :

Un outil facile d'utilisation, sûr et dont le résultat plait. Les statistiques sont très utiles.

Inconvénients :

Je ne vois pas d'inconvénients majeurs. S'il y a eu souci , la structure a pu trouver une solution qui me convenait.

SYLVIE
Artist (France)
Art/artisanat, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

MailerLite est top

5,0 il y a 8 mois

Avantages :

Mailerlite est gratuit ou pas cher. Facile à utiliser même si vous ne parler pas super bien anglais. Le service assistance de Mailerlite est top et vous répondra, vous aidera rapidement même en mode abonnement gratuit ou découverte.

Inconvénients :

Pas de version en d'autres langues que l'anglais, Français, Espagnol ce serait top

Mélanie
copywriter (France)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Amazing

5,0 il y a 2 ans

Avantages :

Ils sont parfaits, surtout le service apres vente

Inconvénients :

Le service est bon, quelques lenteur de temps en temps

Tiffany
Tiffany
Retreat Marketing Strategy and Tech Expert (Espagne)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Amaaazing service, so easy to use and must have features

5,0 il y a 2 ans

Commentaires : I have been using Mailerlite for myself and clients for years and find it so easy to use and their support is top class. I have worked with other well know email platforms before and they don't compare with Mailerlite.

Avantages :

Mailerlite automations are super easy to set up, the interface makes it clear and friction free

Inconvénients :

I find the grouping and segmenting slightly confusing but support is always on hand and super quick to reply

Réponse de l'équipe de MailerLite

il y a 2 ans

Price, user experience and support - A triple threat if I must say so myself! Thank you for your review, Tiffany.

Teddi
Marketing and Tech Director, Co-Founder (É.-U.)
Édition, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Quality email newsletter system

5,0 il y a 8 mois

Commentaires : Overall, it's been a good relationship and Mailerlite is a solid product. Sad to see the prices rise beyond our current budget levels, but would return if circumstances change to allow it.

Avantages :

Mailerlite has excellent layouts and a good interface for building newsletters. The ability to re-use past layouts as templates saves a lot of time. The scheduling is flexible and reliable. They have some features not available on other email platforms, like RSS Campaigns that send new blog posts to subscribers. The ability to group and segment our audience is also very important. All around, it's a full-featured platform with solid and responsive tech support (for the paid plans).

Inconvénients :

After they launched their new platform and revised their plans, our relatively small list of subscribers (1400) was still too big to qualify for the free plan. And because it was over 1000 subs, we fell into a plan that cost $30/month. We're already paying that much for website hosting, so paying the same amount just to keep in contact with our audience wasn't cost-effective (we don't really "sell" to our list in a way that sustains that level of expense).

Spenser
UX Designer (É.-U.)
Rédaction et correction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good but limited

3,0 il y a 2 mois

Commentaires : Overall i used it for building an email list

Avantages :

Easy to use and set up if you have technical skill. Integrates with multiple software for free.

Inconvénients :

Design builder is limited on mobile and can be hard to navigate for a novice.

Abigail
Abigail
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Externalisation/délocalisation, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Good Email Management System

5,0 il y a 3 mois

Commentaires : My experience with Mailerlite is very good. Although as I’ve said it’s a little clunky to get around it has served it’s purpose for my business.

Avantages :

I like the versatile features. It has capabilities to do landing pages and that is an invaluable feature for my business.

Inconvénients :

It was somewhat hard to navigate and less user friendly than other email management systems.

Courtney
Author (É.-U.)
Édition, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

The Best EMS For Your Business!

5,0 il y a 8 mois

Commentaires : Overall, I am very happy with Mailerlite and have been recommending them to friends and colleagues for over four years now. I will remain on Classic until they discontinue it.

Avantages :

Mailerlite is the best when it comes to deliverability, features, and price point. Mailerlite's automations are complex and really help you warm up your leads for a better relationship without having to personally email every single lead individually. I also like that I can tag where a lead onboarded from so I can track how well that source fits into my marketing process. I've enjoyed great deliverability since my move to Mailerlite with more subscribers getting all my import updates and more sales as a result. Mailerlite also has a robust customer service department that is always quick to help when any issues do arise.

Inconvénients :

I'm not a fan of the new Mailerlite. I am staying on Classic because the huge price increase and the clunkiness of the new interface. It's not something I look forward to having to learn and especially not at double to price. I wish Mailerlite would honor a discount for Classic users to be grandfathered in at a better rate.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Édition, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Well priced email automation for beginner email marketing

5,0 il y a 6 mois

Commentaires : I'm happy with MailerLite experience. I had good support and they reply fast. I had some misunderstandings with them, but the communication about it was done with care.

Avantages :

At the moment of signing up the offer was better than competition, pricing is good too. There are all the basic to medium features someone would need to set up automated email campaigns with low cost entrance, that includes hosting and editor for landing pages.

Inconvénients :

Pricing has increased during my time of using it, and new competition appeared with better cost to features ratio, where you don't really pay monthly, but it depends on number of emails sent. So it depends on what type of pricing you need and how many emails you send.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Conseil en gestion, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A great tool for more customizable newsletters

5,0 il y a 4 mois

Avantages :

MailerLite is easy to set up, and the customization ability is better than that of other tools like Beehiiv. It links up well with other tools like Zapier.

Inconvénients :

The landing pages can look clunky, and integrating with my website was challenging —though it was finally achieved with a Zapier workaround.

Chasity
Chasity
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy once you get it

5,0 il y a 6 mois

Commentaires : Overall, I recommend MailerLite, I've not had any issues and it doesn't take forever to set up. It has all the things you need in an email marketing platform.

Avantages :

I like that Mailerlite is not expensive. I also like that it allows you to customize fonts in the email. It's easy to build a campaign. It's easy to import contacts and manage. My landing page was easy to build if you want it simple or if you are a template and go type of person.

Inconvénients :

It's not as customizable as I'd like it to be. You can't change text on the actual email, you have to edit in the box to the side. It's confusing until you get used to it.

Ryan
Marketing Manager (R.-U.)
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Solution That Could Improve

4,0 le mois dernier Nouveau

Avantages :

I love its simplicity and how easy everything is to use.

Inconvénients :

The lack of control over elements in the designer can be a bit of a limitation to building amazing emails.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Mode et vêtements, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Excellent support

4,0 le mois dernier Nouveau

Commentaires : I do not need to search for any other tool because I am fully satisfied with Mailerlite.

Avantages :

Mailelite is easy to use and adaptable. Email design can be tailored to my branding, which is a must. I can consolidate links for sales, and then monitor how links are clicked and used. Chat support is great when I'm in a quandary. Quick and immediate response.

Inconvénients :

It would be great if they were more flexible in designing e-mails, landing pages, and websites. Sometimes it takes too long to save the work. It's a little slow.

Maggie
Program Manager (É.-U.)
Enseignement supérieur, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Easy to use Email Campaign Builder

5,0 il y a 4 ans

Commentaires : MailerLite is easy to use and their team has been very responsive. For example. when we had to upgrade our license as we had hit our subscriber count, last minute, on a Friday, I was stressing! They got our license updated quickly so I could get my time sensitive email out on time.

Avantages :

This software was easy to implement and use! We have a period of high traffic where we have to reach out to multiple segments with customized information. MailerLite takes the stress out of it. It is easy to manage our subscriber list and I appreciate the intuitive advanced recipient settings that allow me to build in logic based on subscriber segments for sending email campaigns. The simple and easy to use stats let me see what is working. We compare this to a response/action in another system, as our emails are targeting groups with a call to action. I also like how easy it is to copy existing campaigns and easily modify them for different segments. I can build up all my campaigns and have them scheduled to help manage our 'traffic' in our office and systems. I also found that we can set up templates once we have customized the content to help maintain brand consistency, which saves us time and ensures the necessary details are included. I like that I can easily preview and test campaigns - mostly that I can view the desktop and mobile in the browser.

Inconvénients :

I've used other software that let us to custom html email design. The built in content builder can be a bit challenging if you really want to customize for a specific look. That being said, the content builder is made to let anyone easily and quickly create emails.

Jade C
Author (É.-U.)
Édition, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Happy Mailerlite Customer!

5,0 il y a 3 ans

Commentaires : MailerLite helps me reach my readers with beautiful emails that are simple to design, and their tracking features let me know how successful a particular campaign has been.

Avantages :

Some of the things I love about Mailerlite are the affordability, the ease of use, the knowledge base, and--when you can't figure out how to do something--STELLAR customer service. Every time I've had to reach out to someone, they've helped me quickly, giving me the information I need and the tools to find what I need next time. And they are consistently improving. Several years ago, I switched from another provider to Mailerlite to save money and expected fewer bells and whistles, but Mailerlite has not disappointed me.

Inconvénients :

There are minor automation features I'd love to see deployed in the future, but when I say minor, I mean it. I could live without those tweaks for the rest of my life and still be thrilled.

Réponse de l'équipe de MailerLite

il y a 3 ans

So glad to hear that we've been able to support your business and help you reach your audience. Thanks a lot for the review, Jade.

Alison
Founder (É.-U.)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MailerLite is the Chick-fil-a of the online space

5,0 il y a 2 ans

Commentaires : Best experience ever. Seriously.

Avantages :

Moving to MailerLite was one of the best decisions I ever made for my business. Having everything in one space – email, client management, landing pages, website – is SO convenient and saves me so much time and money. The integration between all of those features makes tracking customer engagement incredibly easy. The editor for landing pages, websites, automations, and emails is intuitive and full of great features. But what really impresses me, time and again, is the customer service. No one likes it when stuff glitches or they run into an issue, but I can say with 100% sincerity and honesty that I actually LOOK FORWARD to interacting with the MailerLite customer service team. They are quick to respond, easy to understand (not sure if they're all native English speakers, but they sure come across as such), clear in their instruction, and seemingly always in a good mood. It doesn't matter how frustrated I am with whatever issue I'm experiencing, I always leave a MailerLite customer service exchange with a smile on my face.

Inconvénients :

Occasionally the editor function gets a little temperamental and doesn't want to format text correctly.

Melanie Latrelle
Melanie Latrelle
Web Designer and Photographer (É.-U.)
Utilisateur LinkedIn vérifié
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

I've been using MailerLite for business for years!!

5,0 il y a 2 ans

Commentaires : I've been using MailerLite for my business for years. It has served all of my email marketing needs and lead generation leads. I've seen other platforms, however I have chosen to stick with MailerLite because it is easy to use and the support is great, and the platform has stayed consistent and serves me well in my business. The free version offers so much for new business owners to get started. MailerLite is a fully comprehensive email marketing platform.

Avantages :

Ever since I started my first business, I've been using MailerLite. I did research other competitors, however their platforms were not as easy to use as MailerLite. I love that as a new business owner, I was able to get on a free plan to get started and be able to send out emails and do automations. The platform is easy to use and understand. I love how I can integrate forms into my website for lead generation and for capturing contact information. I use this platform for email automations when people subscribe to my freebie. I also use it for sending beautifully designed emails - there are many customization options. I like using the landing page feature for my freebie offer as well. On my contact page, I've embedded a MailerLite form to capture contact information for my leads. MailerLite makes it easy for me to gather email addresses, send out campaigns, and monitor engagement.

Inconvénients :

I would like more options to customize the embedded forms so that it blends seamlessly into my custom website design.

Réponse de l'équipe de MailerLite

il y a 2 ans

Thanks a bunch for sharing your experience with us. We're also happy to hear your feedback on how we can improve.