Avis clients sur MailerLite

MailerLite Essentials

Commentaires : Alors, MailerLite nous a permis dans notre entreprise de pouvoir créer, envoyer et suivre nos campagnes par courriel. Il nous a également permis via ses fonctionnalités de marketing automatisé, de procéder a l'envoi d'e-mails de bienvenue, de rappels de panier abandonné, et bien plus encore. C'est un outil très important pour nous.

Avantages :

Déja, MailerLite est une plateforme très facile d'utilisation avec une interface impressionnable qui nous a permis de créer le plus rapidement possible nos campagnes par courriel. Alors en parlant des fonctionnalités, MailerLite mets a la disposition de ses utilisateurs, une gamme très diversifiée d'options de personnalisation. De plus les tarifs de MailerLite sont très accostable au regard des ses concurrents directs,avec une option gratuite pour les utilisateurs ayant moins de 1000 abonnés et des plans payants à partir de 10 $ par mois pour les utilisateurs ayant jusqu'à 2500 abonnés.

Inconvénients :

Comme inconvenients, MailerLite impose des limites sur le nombre d'abonnés que nous pouvons avoir sur notre liste de diffusion en fonction du tarif.

MailerLite

Commentaires : Mauvaise expérience

Avantages :

Le produit m'a semblé difficile d'utilisation en tout cas

Inconvénients :

La delivrabilité des emails pas garantir à 100%

critique de l'application mailerlite

Avantages :

la fonctionnalité de gestion de emails incluse dans le logiciels qui gères les emails tracking et le suivi

Inconvénients :

le logiciel est assez lent a exécuter et donc le travail devient un peu compliqué avec mais a part ca il n'y a rien d'autre a signaler

I loooooooooooove Mailerlite

Commentaires : J'utilise Mailerlite pour la newsletter et j'aime toutes les fonctionnalités offertes et leur design.

Avantages :

J'aime tout : les nombreuses fonctionnalités, le prix, le support client qui répond très vite et qui est très aimable.

Inconvénients :

Je suis triste depuis que ce n'est plus en français.

Recommandations +++

Commentaires : Simple

Avantages :

L’organisation général, présentation, simple, grand public

Inconvénients :

Rentre souvent dans les indésirables. Et templates linimum

Un outil facile pour promouvoir des projets d'intérêt général auprès de différents publics

Commentaires : Mailerlite a un service de conseil très efficace.

Avantages :

Un outil facile d'utilisation, sûr et dont le résultat plait. Les statistiques sont très utiles.

Inconvénients :

Je ne vois pas d'inconvénients majeurs. S'il y a eu souci , la structure a pu trouver une solution qui me convenait.

Amazing

Avantages :

Ils sont parfaits, surtout le service apres vente

Inconvénients :

Le service est bon, quelques lenteur de temps en temps

I've been using MailerLite for business for years!!

Commentaires : I've been using MailerLite for my business for years. It has served all of my email marketing needs and lead generation leads. I've seen other platforms, however I have chosen to stick with MailerLite because it is easy to use and the support is great, and the platform has stayed consistent and serves me well in my business. The free version offers so much for new business owners to get started. MailerLite is a fully comprehensive email marketing platform.

Avantages :

Ever since I started my first business, I've been using MailerLite. I did research other competitors, however their platforms were not as easy to use as MailerLite. I love that as a new business owner, I was able to get on a free plan to get started and be able to send out emails and do automations. The platform is easy to use and understand. I love how I can integrate forms into my website for lead generation and for capturing contact information. I use this platform for email automations when people subscribe to my freebie. I also use it for sending beautifully designed emails - there are many customization options. I like using the landing page feature for my freebie offer as well. On my contact page, I've embedded a MailerLite form to capture contact information for my leads. MailerLite makes it easy for me to gather email addresses, send out campaigns, and monitor engagement.

Inconvénients :

I would like more options to customize the embedded forms so that it blends seamlessly into my custom website design.

Hats off to the tech team and support functions at MailerLite

Commentaires : Having joined MailerLite - I am now the proud owner of ...1. an opt-in that attracts my Ideal Client and pops them on my email list, via a landing page2. a product that I'm selling directly out of Stripe via an integration with MailerLite that sends all sorts of wonderful automated emails 3. landing pages for an upcoming Masterclass that hopefully attracts my Ideal Client - I just feel very empowered and feel like I've elevated my business to a new level of automation which I didn't dream possible - because I am, as stated, a technophobe.My experience has been made even more positive because of the tech team support.

Avantages :

The thing I rate really extremely highly is the level of support. Despite my 'not' being on the most expensive tier, I have found the support team very responsive to cries for help via email - they acknowledge the email, they keep me in the loop and they do their best to resolve the issue. I find that super-helpful, bearing in mind I generally see myself as a technophobe who is challenged by 90% of technology software.I also, recently migrated to MailerLite having been with a chimp who I simply couldn't work with - I found him incomprehensible and seriously not-fit-for use by me, specifically, and probably many people of my generation and techno-comfort levels. All chimp work had to be outsourced which was extremely frustrating and time-consuming and left me feeling dis-empowered. I have, admittedly, had some challenges with MailerLite but on the whole it's super-navigable and easy to use, and the tech support really elevates it for me into being a really desirable product.

Inconvénients :

Hmmmm - I don't have enough to compare with and make meaningful input here.

Disappointing Customer Services - They don't care about your customers who are let down by them

Commentaires : I've been using Mailerlite for a while now, and unfortunately, my recent experience with their customer support has left me disappointed. I reached out to their team on 18th February to report an issue with their automation, and unfortunately, it took several days for them to respond. During this time, my students and customers were affected, and I received complaints from them due to the delay in resolving the issue.I understand that technical issues can occur, but what was most frustrating was the lack of communication and explanation from the customer support team. As a paying customer, I expect timely and helpful responses to my queries, and unfortunately, this was not the case with Mailerlite.I hope that Mailerlite can improve its customer support strategy, especially when it comes to communication and response times. While their platform may have some useful features, I cannot recommend it to others due to my recent experience. I hope that they can take this feedback into account and make the necessary improvements to their customer support in the future.

Avantages :

Nothing to say here - nothing to say here

Easy, complete and affordable

Commentaires : Great experience overall with great support which is essential when things get serious. Higly recommended and not just for pricing reasons.

Avantages :

Ease of use, immediate support and the fact that you really do have everything you need (exotic features missing is of no importance), is what I like most on MailerLite.One great future too, is that you get to pay only for the unique emails used, thus allowing you to duplicate lists and run your campaigns exactly as you need to, without paying extra.

Inconvénients :

I would like to have a better search and mass management option when it comes to subscribers handling and maybe some degrees of extra "freedom" or customization on ready to use tools when designing an email.

2+ years on the platform

Commentaires : We are using MailerLite for Landing Pages and Email Campaigns with a little automation and so far everything has been working great. We have no issues with blocked emails or spam complaints/blacklisting. Support is great and very fast.

Avantages :

Easy to use, plenty of campaign templates to choose from. I like the workflow and the interface in Mailerlite. It's minimalist but I have yet to found a feature I needed and couldn't find.

Inconvénients :

Form deployment wasn't as easy as I thought (WordPress) but it eventually worked and after doing it once or twice I feel like it's straightforward.

Great product and even greater customer support

Commentaires : I love using mailerlite, it is so freaking easy to use, especially if you have a small business and dont want to waste hours figuring out new features. Also the staff helping you with questions are excellent, i think its my favorite part of paying for the service, as i feel that if after ive diy-ed an issue myself and im totally stuck, that at least there are kind, helpful and positive humans behind the platform to actually support me in real time. This is by far the most valuable feature i feel, as it makes me feel confident that i wont be left to suffer if sh*t hits the fan ahah. And they are very positive and helpful, thank you Mailerlite team, you really do stand out in how customer service should be done nowadays where everything is human-less

Avantages :

I love the easy of use with mailerlite to manage my email campaigns. I also really appreciate the templates for both emails and landing pages as it makes it easier to modify to my needs.

Inconvénients :

Id like to see all my emails tracked per campaign in one spot, without having to click through hoops to find/see who opened what. That would be the most useful feature for me.

MailerLite helps me to run my small business

Commentaires : The help guidance is great. I recently had a query about something in the automations that I didn't quite understand and [sensitive content hidden] in the support team was very helpful.

Avantages :

I like how quick and easy it is to use. It creates nice clean easy to navigate emails for our campaigns. It integrates really well with other platforms, like WordPress.Lots of nice add-on features like the survey forms and the ability to see click-throughs.I know that our customer data is secure.

Inconvénients :

I was going to say that I now have quite a few automation set up and it was feeling a bit busy on the automations management page. But I've literally just realised I can create folders and group ones together by project/activity.

Great functionality for a great price

Avantages :

Mailerlite is easy to use. As someone who knew nothing about setting up email automations and making marketing emails look pretty, I was able to learn very quickly because Mailerlite is incredibly user friendly.

Inconvénients :

I would like to any changes made to templates that are used in automations, be updated in the automations. I have several automations and whenever I need to make a change, I have to do it in every one, which is time consuming. Making one change in the template that then updates all automations that use it, would make my life a lot easier.

Amazing costumer service and great email marketing

Commentaires : With Mailerlite I can inform my subscribers with news like new blog posts or videos, and also send WooCommerce campaigns with new products etc. Its amazing to create and nourish a community like this.

Avantages :

Easy to use and when I have a question the costumer service its amazing!

Inconvénients :

I would love to have a way to send yearly automation automatically in specific times/seasons, that's because I'm a food blogger and it would be so amazing, that extra help.

Highly recommend

Commentaires : Overall I am so happy I made the switch to MailerLite. I had purchased months ago but was afraid of the hassle and put the real switch off. Now I know that was totally unnecessary because it was all very easy and smooth.

Avantages :

I like how easy I can navigate everything in MailerLite. It is all easy to set up (with very clear step by step guides) and use. I like the visual way of showing the automation. The help desk is AWESOME! Very fast and practical!

Inconvénients :

I miss an app so I can more easily on my phone but maybe it's for the best ;-)

MailerLite is the perfect email marketing solution for me

Commentaires : I think I went two years before having to email MailerLite my first question, and I got a response in a few hours that answered my question right off the bat. It just does what it's supposed to without any hiccups or hassles.

Avantages :

Intuitive interface, great product for the price, and - on the rare occasions I've contacted support - super-fast, friendly, and helpful replies from the support team.

Inconvénients :

I would love to be able to have elements in email templates auto-update without having to manually pull up and edit every single saved email in my campaigns/autoresponders. For example, if I release a new book and want to update a footer image profiling my books (that I use in the template for most of my autoresponders), right now I have to manually update every email in the autoresponders. Mailerlite has some templates elements that are dynamic, but after emailing their support, they confirmed what I want to do isn't currently supported with dynamic elements. Fingers crossed they'll fix this in the future.

Amaaazing service, so easy to use and must have features

Commentaires : I have been using Mailerlite for myself and clients for years and find it so easy to use and their support is top class. I have worked with other well know email platforms before and they don't compare with Mailerlite.

Avantages :

Mailerlite automations are super easy to set up, the interface makes it clear and friction free

Inconvénients :

I find the grouping and segmenting slightly confusing but support is always on hand and super quick to reply

Easy to use Email Campaign Builder

Commentaires : MailerLite is easy to use and their team has been very responsive. For example. when we had to upgrade our license as we had hit our subscriber count, last minute, on a Friday, I was stressing! They got our license updated quickly so I could get my time sensitive email out on time.

Avantages :

This software was easy to implement and use! We have a period of high traffic where we have to reach out to multiple segments with customized information. MailerLite takes the stress out of it. It is easy to manage our subscriber list and I appreciate the intuitive advanced recipient settings that allow me to build in logic based on subscriber segments for sending email campaigns. The simple and easy to use stats let me see what is working. We compare this to a response/action in another system, as our emails are targeting groups with a call to action. I also like how easy it is to copy existing campaigns and easily modify them for different segments. I can build up all my campaigns and have them scheduled to help manage our 'traffic' in our office and systems. I also found that we can set up templates once we have customized the content to help maintain brand consistency, which saves us time and ensures the necessary details are included. I like that I can easily preview and test campaigns - mostly that I can view the desktop and mobile in the browser.

Inconvénients :

I've used other software that let us to custom html email design. The built in content builder can be a bit challenging if you really want to customize for a specific look. That being said, the content builder is made to let anyone easily and quickly create emails.

Great, flexible service, with excellent support

Commentaires : Used them for years now, and recommend them to all my clients

Avantages :

Easy to use with lots of features usually only available with expensive services.

Inconvénients :

Going in and out of the drag and drop editor can sometimes be slow.

A great mailing software for business newsletters and automation

Commentaires : My overall experience has been pretty great. I have two mailing lists for two different business ventures. One with 700 people on my list, and one with 7,000. MailerLite works fantastic whether you're on the free or paid plan. The only difference is (for how I use it), you can't use automated sequences on the free plan. I have very few complaints about the software.

Avantages :

I love how easy it is to use. It's a beautiful dashboard that's easily navigated. The WYSIWYG editor is super sleek. From adding new subscribers to setting up complex automations, it's all really simple.

Inconvénients :

Sometimes there's a hiccup in the system that causes text editing to mess up. What I mean is that I'll be typing and I'll get to where I am right now, and the cursor will reset to the beginning and start type there instead. If I refresh the page, the problem goes away.

Happy Mailerlite Customer!

Commentaires : MailerLite helps me reach my readers with beautiful emails that are simple to design, and their tracking features let me know how successful a particular campaign has been.

Avantages :

Some of the things I love about Mailerlite are the affordability, the ease of use, the knowledge base, and--when you can't figure out how to do something--STELLAR customer service. Every time I've had to reach out to someone, they've helped me quickly, giving me the information I need and the tools to find what I need next time. And they are consistently improving. Several years ago, I switched from another provider to Mailerlite to save money and expected fewer bells and whistles, but Mailerlite has not disappointed me.

Inconvénients :

There are minor automation features I'd love to see deployed in the future, but when I say minor, I mean it. I could live without those tweaks for the rest of my life and still be thrilled.

All very good, once I got going

Commentaires : Overall, I like the company and the platform. It's not as slick as some of the others I've seen, but I believe it's a great value and gets the job done. I like that there are tutorials on just about everything, and customer support is very quick to respond when I have an issue.

Avantages :

It truly is a "drag and drop" landing page and website builder! I've worked with other website builders that make it so much more complicated than it needs to be. With MailerLite, I just literally drag a text box from the sidebar and plunk it down wherever I want to on my landing page. It's super easy to move sections up or down, too. It's not 100% customizable, and I've had to adjust my design plans a little here and there. But that's probably a good thing for me, who is easily overwhelmed when I have too many choices. I can spend hours and days on things that just don't matter in the long run if I'm given too many options. MailerLite allows me to customize just enough to make the finished product fit my brand without completely overwhelming me with too many options. Overall, once I figured things out, I found MailerLite to be very easy to use and at an excellent price point!

Inconvénients :

I wish there were more templates to choose from! Most everything can be tweaked and customized to fit my brand but I wish there was a template that was closer to what I was looking for from the get-go. I mentioned in the "pros" section that it's not 100% customizable, and found myself wishing here and there that I could just change this one little thing or move this/that over here/there. But like I said, being a bit more confined in the design options is probably a blessing for me and helped me get my landing pages, website and sales pages designed much quicker.

An amazing solution to email marketing!

Commentaires : The insights we gained about our email marketing, just by looking at the statistics and analytics of our campaigns, are stunningly beneficial! MailerLite helped us increase our revenue by more than 100%, just by testing and improving our email content.

Avantages :

The drag-and-drop template builder is very easy to use and the created templates show in every email client I can think of. So far, nobody had to open our email in their browser because of displaying issues.

Inconvénients :

Unfortunately there are no integrations available for our webshop platform called OpenCart.