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Raven360 crée des experts en produits et arrête le phénomène du désabonnement grâce à ce système LMS conçu pour intégrer les clients SaaS B2B.

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Avantages :

The best part of Raven 360 is our Account Manager who has been one of the best I've worked with: always responsive and a problem solver.

Inconvénients :

No features are really missing. We haven't yet taken advantage of the platforms other features, but are looking to do that in the future.

Revinova - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,2/10

Revinova a reçu une note globale de 4,6 étoiles sur 5 d'après 14 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (14)

Frank
Director of Learning & Development (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A new way of training

5,0 il y a 5 ans

Commentaires : Raven360 blew my mind! I was hoping to find something like this, but was only looking in a traditional LMS. I would have never thought of a CaaS as a way to train, but they have exceeded all my expectations. Their service team is friendly, prompt, and highly qualified to train on their software. They listen to feedback and truly help find the best way to train teams.

Avantages :

The software allows me to upload unlimited 4K videos and manage them in well developed channels and learning paths. The Awards Module has been a huge motivator for our team! We are having leaders request customized content now just so they can take on the leader boards.

Inconvénients :

I think the quizzes can have a few added features, such as fill in the blank responses.

Lucie
Lead Knowledge Engineer (R.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Easy to implement, supportive client success team, great user documentation

4,0 il y a 12 mois

Commentaires : Raven allows us to scale our training offerings and gives us a professional looking central point to host all training documentation and make that available to our user base

Avantages :

The different options for deploying content and controlling who it should be deployed to. The assessments module. Easy to configure and maintain

Inconvénients :

Some UI elements of the Admin portal could be improved - especially around ease of navigation within the admin panel.

Cristina
VP, Market Development and Training (É.-U.)
Appareils médicaux, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Good product, great customer service

4,0 il y a 4 ans

Commentaires : For a company our size, Raven360 has the functionality we need and a good price point. I actually think it probably has most of the functionality that other systems have, but it's sometimes hard to tell because it's buried in the clunky interface and navigation. However, the thing that really keeps us loyal to Raven is our Account Manager and the quality of service he's provided. We've only been with Raven for 6 months, but they've really helped us be successful with our goals and I'm sure they'll continue to do so. We're not a large company so I was really impressed with their service, since it's absent with most other vendors we work with. My final piece of advice is keep working to improve the interface and navigation and hire 50 more [SENSITIVE CONTENT HIDDEN].

Avantages :

I like the fact that it can serve different needs within our organization. We use it for training and as a document library for Sales. The overall training functionality is good and what I'd expect from a platform. The document library has been great and it has been easy for our team to access their content. The best part of Raven 360 is our Account Manager who has been one of the best I've worked with: always responsive and a problem solver. When we were launching the document library for Sales, we needed a lot of help in a very short period of time and [SENSITIVE CONTENT HIDDEN] hand-held us to get it set up the way we needed it.

Inconvénients :

The interface is clunky and it's not intuitive to find what you're looking for. I previously sold education software, so I'm familiar with a lot of different platforms. It took time to get used to and some of the flow isn't natural. For instance, in many places when you click on a screen it opens a new tab, which is odd for anyone who uses an internet browser (which is everyone), since we've been trained to have to open a new tab for most things, as opposed to that being the default. It also just looks older and not as sleek as others out there. That's not a big deal, but it adds to the clunkiness feel of the user experience.

Réponse de l'équipe de Revinova

il y a 4 ans

Thank you Christina for the review!

Matthew
Deliver Director (R.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

My review of Raven 360

5,0 il y a 12 mois

Commentaires : Raven 360 has allowed us to globalise our product training - the team have been fantastic to work with at the pace we needed

Avantages :

The product is clear and simple to build on. Layering up as the content increases. The tagging and referencing is superb

Inconvénients :

needing to use a separate content management tool

Tyler
Director of Client Engagement (É.-U.)
Formation professionnelle et coaching, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Focused on the Client Experience

5,0 il y a 4 ans

Commentaires : Overall, the experience has been very healthy and we look forward to growing more with Raven360. Coming into the partnership, we wanted to make sure we continued to evolve and improve upon our on-demand sales training programs - with the Raven360 platform, we are able to do so.

Avantages :

We went through a rigorous evaluation process to find the right online platform/LMS to host our sales training programs. Since our clients would be leveraging the platform to learn new sales skills, it was very important to us that the LMS we selected met or exceeded all of our requirements. We found that in Raven360. Here are our top reasons why we selected and continue to work with Raven360: - The customer success team and attention we receive is top notch. We have a designated account manager that we collaborate with and who is responsive to our communications. They have been very accommodating with our requests and finding solutions to our needs. - The flexibility of the platform allows us to host a plethora of different content types in the platform, easily adjust the training to client specifications, and to customize the CSS to our branding. - Everyone does not learn the same way, so having many different learning elements/functionality of the platform allows us to deliver our on-demand sales training more effectively. - A healthy addition of new features that are released on a consistent basis allows us to continually grow and evolve our training programs, which elevate our own customers experience.

Inconvénients :

As with any SaaS product, we have encountered a few minor bugs. However, when we bring them to the attention of the Raven360 team, they are responsive and fix them in a reasonable amount of time.

Réponse de l'équipe de Revinova

il y a 4 ans

Thank you Tyler for taking the time to give us your review! We all appreciate it and we also really enjoy working with you and Funnel Clarity.

Edward
Director, Digital Learning Technology (É.-U.)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ebooks by Raven360

5,0 il y a 4 ans

Commentaires : Utilizing the Raven 360 ebook solution, the solution has really worked out. Savings have been realized in the cost of books, efficiency in process, and protecting our IP.

Avantages :

We have been using the Raven 360 ebook solution for several years. The ease of installation, support, and technology advancements have been great. Truly a great company to partner with!

Inconvénients :

No features are really missing. We haven't yet taken advantage of the platforms other features, but are looking to do that in the future.

Réponse de l'équipe de Revinova

il y a 4 ans

Thank you Ed for the review and taking the time to provide us feedback! We're looking forward to using more of the platform capability with you.

Gary
VP Marketing (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Accelerated Time-to-Value and Reduced Churn for our SaaS solution

5,0 l’année dernière

Commentaires : Onboarding new customers at scale and reducing churn

Avantages :

Raven360 is a B2B SaaS company with a solution for B2B SaaS companies that need to onboard new customers accurately and quickly. This leads to less churn, fewer trouble tickets, and more product experts! They understand what our pain points are - and we could not be happier with the results

Inconvénients :

So far so good - Their CS teams have been very responsive

Nathan
Director, Learning Services (Canada)
Utilisateur LinkedIn vérifié
Logiciels, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

OpenText uses Raven360

5,0 il y a 5 ans

Commentaires : Raven360 Customer Success and support teams are very helpful and responsive

Avantages :

Secure access to learning content Easy to use UI Learning Paths Accessible from browser, mobile app and offline player

Inconvénients :

Would like to see integrated hands-on labs; Raven360 has options for his that we are investigating.

Réponse de l'équipe de Revinova

il y a 4 ans

Nathan, thank you for this review. We really appreciate working with you and OpenText!

Ada
Business Operations Specialist (É.-U.)
Logiciels, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Content Raven

4,0 il y a 4 ans

Avantages :

I like the learning path / package sharing format a lot. Bring the user right to their contents. You can pick up where you left off, and can see what is remaining easily.

Inconvénients :

Missing Print feature and the offline player.

Ashley
Co-Founder (É.-U.)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Raven360 makes it easy for learners

4,0 il y a 4 ans

Commentaires : I really appreciate how Raven360 was able to work with us to help us create modules and think through how to engage the learner.

Avantages :

These ease with which we were able to upload different modules of content.

Inconvénients :

I would like to have a leader board where we could post various videos for all learners to see.

Réponse de l'équipe de Revinova

il y a 4 ans

Thank you Ashley for the valuable feedback. We have a leaderboard with badging and gamification that can be enabled. I really appreciate the feedback and help!

cameron
Global Director Sales Capability (É.-U.)
Biens de consommation, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mondelez International & Content Raven

5,0 il y a 7 ans

Commentaires : We have been using Content Raven for a little over 2 years now, and it's working great for us to share learning with our 3rd party partners.

Avantages :

easy to use, and great support team, good security features

Inconvénients :

I cannot think of anything

Dustin
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Share What We Want, How We Want

4,0 il y a 7 ans

Commentaires : Content Raven allows us to control what we share with our clients. Depending on what we are sharing, we can control how the client can access the content which is exactly what we need. We love that we can control what can be downloaded, printed, or shared. We now longer have to worry about, what we share with our customers, being abused or misused.

Corina
CSR (É.-U.)
Appareils médicaux, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

GREAT PRODUCT

5,0 il y a 3 ans

Commentaires : HELPED TO IDENTIFY AND TO DELIVER PRODUCT INFORMATION

Avantages :

HOW HELPFUL IT IS WITH THE FEATURES, ALLOWS YOU TO GIVE INFO PROMPLTY WHEN IT IS NEEDED AS WELL AS MAXIMIZING KNOWLEDGE

Inconvénients :

IT COVERS JUST ABOUT ALL THAT I NEED IT FOR AND I WOULD RECCOMEND IT FOR OTHERS TO USE, VERY WELL DONE

Réponse de l'équipe de Revinova

il y a 3 ans

Thank you Corrina! Please let us know if there's anything else we can do to be helpful!

Jarrad
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Exactly what we were looking for.

4,0 il y a 7 ans

Commentaires : We needed a secure way to share files with our clients and Content Raven provided us exactly what we were looking for. Great services and quality support team.