En savoir plus sur Confluence

L'utilisation de Confluence est une façon révolutionnaire de partager des idées, de bâtir une communauté et d'accomplir un travail d'équipe de manière amusante et facile.

En savoir plus sur Confluence

Avantages :

It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.

Inconvénients :

Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.

Confluence - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,3
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,2/10

Confluence a reçu une note globale de 4,4 étoiles sur 5 d'après 2 554 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (2 553)

Chris
Chris
Principal Content Strategist
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great way to share content and track project goals and outcomes

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
zouhair
freelancer (Maroc)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

avis sur l'évolution de Confluence

5,0 il y a 3 semaines Nouveau

Commentaires : Il s'agit d'une plate-forme évolutive avec des options polyvalentes pour développer de manière optimale la collaboration. Il offre de nombreuses intégrations de plates-formes tierces qui contribuent à augmenter la productivité. En matière de gestion documentaire, il offre d'excellentes possibilités d'échange d'informations en temps réel.

Avantages :

Il a une interface utilisateur belle et facile à naviguer. Il améliore la collaboration en facilitant l'accès d'une équipe entière au même document. Les notifications se sont avérées très utiles pour tenir l'équipe informée des tâches à venir. .Il dispose d'une grande variété de modèles prêts à l'emploi qui peuvent également être personnalisés et adaptés à nos besoins. Il est idéal pour organiser des documents et y accéder en cas de besoin.

Inconvénients :

La seule chose qui, à mon avis, doit être ajoutée est un didacticiel afin que les nouveaux utilisateurs puissent apprendre toutes ses fonctionnalités plus rapidement.

Khaoula
Senior Test Lead (France)
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Confluence est très efficace pour la gestion de la documentation

5,0 le mois dernier Nouveau

Commentaires : Expérience réussie avec un outil sympathique

Avantages :

Produits efficace, simple d'utilisation, le paramétrage des droits d'accès n'est pas aussi compliqué

Inconvénients :

La recherche de texte intégral n'est pas aussi évidente avec Confluence

Lea
Communication et rédaction technique (Canada)
Exploitation minière et métaux, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Gestion documentaire

5,0 il y a 2 mois

Commentaires : Nous utilisons Confluence pour stocker la documentation de l'entreprise et faciliter sa diffusion auprès des employés concernés.

Avantages :

Beaucoup de fonctions et d'applications disponibles pour faciliter la rédaction des pages Traçabilité des modifications Système de courriels automatiques pour notifier des changements et des tâches Intégration des vidéos Possibles de changer facilement les pages d'un espace à l'autre, de les reclasser Service à la clientèle rapide et efficace

Inconvénients :

Gestion des tâches est moins conviviale. Ne peut pas programmer de rappels de tâches ou mettre des codes de couleurs qui permettent de faire des clés de tri.

Cathy
Directrice adjointe (Canada)
Gestion des investissements, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Documentation tout a un endroit

5,0 il y a 3 mois

Commentaires : Une fois structuré, l'utilisation est facile.

Avantages :

Avoir les procédures et FAQ au même endroit est très utile.

Inconvénients :

Établir la structure est laborieuse lorsque tu ne connais pas l'application.

Jean Baptiste
Développeur (France)
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent outil pour la documentation

5,0 il y a 2 mois

Avantages :

Confluence me permet de rédiger simplement la documentation fonctionnelle des applications sur lesquelles je travaille.

Inconvénients :

Jusque là je n'ai rien de négatif à dire.

Julien
Responsable d'applications (France)
Services financiers, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Outil de partage de connaissances et de collaborations

5,0 il y a 7 jours Nouveau

Avantages :

Permet de développer, organiser et collaborer en un seul outil.Très complet.

Inconvénients :

Une interface trop scolaire, pas assez coloré.

John
John
Database Administrator (Costa Rica)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Our knowledge base

5,0 il y a 3 semaines Nouveau

Commentaires : We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.

Avantages :

It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.

Inconvénients :

It can become a bit slow sometimes, causing the pages to take longer to load and look for information.

Alternatives envisagées : Microsoft SharePoint

Pourquoi choisir Confluence : We were looking for a better documentation and information sharing tool

Logiciel antérieur : Microsoft SharePoint et Microsoft OneNote

Pourquoi passer à Confluence : It was the better option for our company, thinking on how robust is the tool.

Amit
Senior D365 Consultant (R.-U.)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

For best documentation management and kb

5,0 il y a 3 semaines Nouveau

Commentaires : Beyond the initial getting use to period, this is a easy, robust and professional tool and must for all IT teams. With integration to other agile processes and quick documentation this makes it a MUST have tool.

Avantages :

Excellent interface, regular updates and keeping up with industry changes. Considering wide spread use of the software, often it reduces training time for new starters

Inconvénients :

It will be lovely to see some of form of article review date (or expiry date) and with that some automation to notify original publisher to review it.

Alternatives envisagées : Azure DevOps Server et ClickUp

Pourquoi passer à Confluence : Initially, for it's integration with JIRA but soon realised it's more than just a tag along software and has it's own benefits.

Utilisateur vérifié
Associate Machine Learning Scientist (Inde)
Utilisateur LinkedIn vérifié
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A good product for knowledge management

3,0 il y a 3 semaines Nouveau

Commentaires : It is good, sometimes looks very intimidating to a new user. Could have been better but no major complaints if you start using it.

Avantages :

The directory structure in which documents can be stored makes it very intuitive to understand the documentation.

Inconvénients :

Editor could have been better. Something like Notion has a very good editor with very intuitive user experience and support for lot of things using a simple slash command.

Deepanshu
Senior Software Engineer (Inde)
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A place to store all your knowledge articles.

5,0 il y a 2 mois Nouveau

Commentaires : Confluence provides a great user experience because of the functionalities and macros feature it provided. Documentation for users and integration with other applications like Jira makes it much more user friendly and easy to use.

Avantages :

Confluence is a great tool for the knowledge management and all document creation. Various macros opportunities which provided by confluence is really a great support in managing the documents and integrate other applications data over confluence.

Inconvénients :

Sometimes we do notice issues with Confluence notification screens and many a times it creates issues for us. It would be great if Atlassian improves this feature.

Alternatives envisagées : Google Drive

Pourquoi passer à Confluence : Confluence is easy to use and since this is an atlassian product and provide various macros opportunities which can help with project management and we can easily call Jira data on confluence as well.

Matt
Software Engineer (Australie)
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A strong collaborative tool for teams

4,0 il y a 4 semaines Nouveau

Avantages :

Confluence makes creating and editing pages easy. It has a great range of features, and formatting pages to suit business needs is straight forward to do. The ability to organise these spaces is generally good as well. The ability to collaborate in real time on pages is a great feature for remote teams

Inconvénients :

Some of the load times on pages are slow, but once open performance is excellent. Organising pages across spaces is not always straight forward

Albert
General Manager (Malte)
Art/artisanat, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The Project Management Software for Medium to Large Entities

5,0 la semaine dernière Nouveau

Commentaires : The experience has been positive to our organization and we have benefited from various cost savings and time savings.

Avantages :

As our organization grew and more employees were started to be employed, we needed a software for project management, file sharing and other related services. We decided to implement Confluence as we saw it as a good software with a lot of features. This software has helped our organisation drastically and all employees work much more efficiently.

Inconvénients :

The software may be a bit expensive for small organisations and maybe more price plans can be included. However, due to the various feature that the software includes, I believe that the software is more focused towards medium to large entities.

Alternatives envisagées : Miro

Pourquoi passer à Confluence : We saw Confluence as a better software meeting the needs of our business.

Fernando
Desarrollador de software (Argentine)
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Documentación bien gestionada

4,0 il y a 4 semaines Nouveau

Commentaires : Lo utilizamos con mi equipo de desarrollo prácticamente todos los días. Utilizamos ésta herramienta para plasmar en documentos relacionados a los sistemas en los que estamos trabajando a diario.

Avantages :

Permite combinarse con herramientas de gestión de proyectos como Jira. Cuenta con una excelente gestión de la documentación. Tiene un creador de documentación muy avanzada.

Inconvénients :

La presentación de la documentación puede llegar a ser un poco caótica, principalmente cuando se tiene mucha cantidad de documentos escritos.

Eric
Eric
Content Creator (R.-U.)
Utilisateur LinkedIn vérifié
Médias de diffusion, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Confluence Review

5,0 il y a 4 semaines Nouveau

Commentaires : So far it has been the go-to software for my team and I

Avantages :

I love the ease with which you can navigate the software and it is not very complex

Inconvénients :

I don't like the fact that you can't use the export data feature without paying for add ons

Alternatives envisagées : monday.com et Asana

Pourquoi passer à Confluence : Because it is more robust and at the same time easy to use than the other software

Daniel
Daniel
Human Resources Administrator (Panama)
Utilisateur LinkedIn vérifié
Services financiers, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Efficient collaborative work

4,0 il y a 3 semaines Nouveau

Commentaires : It is a tool that works well in both large and medium teams, so within the organization it can be implemented in any area.

Avantages :

This system allows teams to have access and meet in the same place, this business management system has efficiencies even for those who work remotely, it is more than a management tool, I can say that it is a workspace in the cloud with operations that allow from sharing files to communicating without major inconveniences

Inconvénients :

I have no problems, in financial areas like mine it is quite useful to control actions and maintain contact with our work team

Károly
Károly
Head of IT Operation (Hongrie)
Utilisateur LinkedIn vérifié
Assurance, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One of the best knowledge management

4,0 il y a 2 mois Nouveau

Commentaires : Great tool

Avantages :

knowledge management fetures, search functionality , portal functions

Inconvénients :

authorization management could be more advanced

Denise
Denise
Marketing Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

All-in-one collaboration platform

4,0 il y a 5 mois

Commentaires : Aids in the development of specialized work areas, wherein employees may carry out their duties in a relaxed and conducive setting. Integrating with other Atlassian products, as well as third-party apps, makes the platform more robust. It's easy to implement, fits any budget, and can help any business expand its operations.

Avantages :

Atlassian Confluence is a platform for teamwork and information exchange that has helped our company greatly improve its operations. The platform is accessible to all users and features a straightforward interface, enabling our company to set up shared workspaces where employees can efficiently complete a wide range of assignments. It's steady, and it's facilitated the simple expansion of our holdings.

Inconvénients :

There was a difficult learning curve for some of our less tech-savvy consumers to become proficient on the site. Some users may find it inconvenient that customer service is only offered in English.

Pulkit
Product Manager (Inde)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One stop tool for documenting almost anything

4,0 il y a 5 mois

Commentaires : Overall, the feature is a good to have and can make life easy by providing a single stop platform for all the documentation and giving a knowledge hub.

Avantages :

Collaboration with numerous tools already in use by our company like Asana, Slack, Miro Board, Google Sheets, etc. , Ease of use and sharing documents just by a click, and Permission handling of users.

Inconvénients :

Struggle to share snippets of code and adhering to syntax, and not having a flowchart builder feature.

Alternatives envisagées : Notion

Pourquoi choisir Confluence : To incorporate a range of features that confluence offers and docs don't. Most important being integration with tools and Miro board.

Logiciel antérieur : Google Docs

Pourquoi passer à Confluence : Confluence has better integrations with other softwares and is a dedicated platform for documentation. Also, we wanted to have a platform where a Knowledge Library can be created and managed easily which confluence gave us.

Federico
Federico
CFO (Brésil)
Utilisateur LinkedIn vérifié
Banque, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product for a Small / Medium Bussiness

4,0 il y a 5 mois

Commentaires : My experience using Confluence is great, we stopped having several places to store the same information or share results, now we share everything in one place.

Avantages :

Allows to have one single place for all the company's documentation, this reduces efforts and allow an easy more controlled data sharing. We have very interesting possibilities with other collaboration tools. It is very easy to use, just type, tag and share. Just like using any social network.

Inconvénients :

Even though this is a very easy to use tool, sometimes the navigation is not so easy to understand. Users cannot see edits in a document in real time like Docs in Google Drive. Lastly, some formatting options are quite basic, a little or more options would be appreciated.

Alternatives envisagées : Kipwise

Pourquoi choisir Confluence : Confluence has better integrations with other tools.

Logiciel antérieur : Kipwise et Nuclino

Pourquoi passer à Confluence : Because the relation quality - price in confluence was greater.

Ashish
Sr Architect (Canada)
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best tool for Project Management in Industry

5,0 il y a 6 mois

Commentaires : Confluence helped to decommission code check in tools like SVN and fileshare in organization.
Verison control feature always helps to mitigate any risk during release and build deployment activities.
It saved enough time and human efforts for data n file managments for multiple projects.
Confluence turned to be life savior for many projects in cost effctive model.

Avantages :

Confluence is very user friendly so no need to spend time and money on employee training and learning. It is time saving tool in agile project lifecycle reducing heavy documentation and support. Better customer support compared to other vendors and softwares. Cost effective and resilient for Risk management and project planning activities.

Inconvénients :

Build deployment sometimes take time and version controlling mechanism require better practice for stability

Alternatives envisagées : Microsoft SharePoint

Pourquoi choisir Confluence : Efficiency and ease of use for confluence is better than Jira. It can be integrated to different sources for data management. Easy to work within Service Now platform compatibilty with Confluence

Logiciel antérieur : JIRA Service Management

Pourquoi passer à Confluence : Easy,user friendly,cost effective and version control ability to mitigate project risk

Melissa
Melissa
Game Developer (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

So far, it is the best tool for teamwork

4,0 il y a 6 mois

Commentaires : With the help of confluence, we're able to work together on our project even though our team members are located all over the world and come from a wide range of backgrounds. As a result, all of the project's information may be stored in a single location, making it convenient for everyone involved. This is a huge time-saver.

Avantages :

Confluence provides a safe method for sharing knowledge and working on projects among team members. The main business, Atlassian, provides a wide range of reliable plugins. Because everyone on the team can make changes to the document repository and see when and who made them, this is one of the finest features of confluence's document sharing and management system.

Inconvénients :

Many plugins are available, and it might be difficult to pick the ideal one for our purposes. This takes up a lot of time. The guidelines are typically adequate.

Justin
Justin
Sr Embedded Software Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Confluence For the (Easy) Win

4,0 il y a 6 mois

Avantages :

Confluence has become the defacto wiki tool for most of the companies that I've worked with. The barrier to entry is super simple and VERY easy to setup (either Enterprise deployment or in the Cloud). Either way, most engineers I know these days are very familiar with Confluence. There are also a ton of plugins and enhanced features that you can bolt onto Confluence which make it robust and scalable.

Inconvénients :

There are a few things I don't like about Confluence: 1. The search functionality is a bit... wonky (?) to use... they try to load predictive results, which don't open in a new page automatically, it takes too long to load sometimes and if you press 'enter' and don't wait for the predictive results to load it takes you to entirely new page where the results have to load again. Also if you try to search before the JS has fully loaded the search doesn't work, takes your focus away. This means I have to be very slow when using the search feature and it easily frustrates me. 2. They advertise all these awesome plugins and support widgets, which cost a ton of money, but they only apply at the space level, not an individual account level. I'd be more inclined to buy stuff if I could also apply it to my personal Confluence account and take it with me. There are features like enhanced project management, and task management, and charting, and RTF features that I want, but the last two organizations LOCK THIS DOWN and getting a plugin installed is like moving heaven and earth. 3. Im a web dev and an embedded systems engineer. I like to touch things. Confluence can be a bit locked down sometimes and regid in the HTML5 layouts and JS run on page. I wish I could be an 'advanced user' and just make the changes within page. But I cannot. Im stuck with the one size fits all. All of that said, they are gripes of a dev, but otherwise the wiki space is pretty fantastic. I use it daily!

Alternatives envisagées : Microsoft SharePoint, Google Sites, Google Docs et Azure DevOps Services

Pourquoi passer à Confluence : The price + feature set met the needs of everyone.

Hossein
Senior Product Designer (Allemagne)
Logiciels, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Keep everything in one place, best KMS in software projects!

4,0 il y a 7 mois

Commentaires : We are using Confluence for more than 4 years and in multiple projects and compnaes. I can say this too is awesome and although still have lots of space for improvement, but the current version is truly reliable for enterprise-level companies.

Avantages :

Easy to use and high integration level with other Atlassian tools is the most interesting part of Confluence. There are more powerful software out there, but none of them has this integration level in a full bundle that Atlassian offers.

Inconvénients :

Managing tables (with a huge amount of data) is not easy here, so usually, we prefer to attach excel files, but if it was more powerful in managing sheets, definitely we like it more!

Alternatives envisagées : Notion

Pourquoi choisir Confluence : Better document and file management system, Higher access level management system. Better price and very better ease of use.

Logiciel antérieur : Google Drive

Pourquoi passer à Confluence : Better integration with other Atlassian tools that we use during our daily work in the company.

Utilisateur vérifié
Quality Assurance Engineer (Inde)
Utilisateur LinkedIn vérifié
Services d'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Life saver for software projects

5,0 il y a 8 mois

Commentaires : I have been using confluence every day for the last five years and I love how efficient and easy confluence is to use. It allows you to organize your pages into different spaces according to your needs and has an amazing set of tools for content editing. I remember before we used to store our data in JIRA cards or in MS word everything was just all over the place without any management. Now confluence is our one-stop solution for all our documentation needs. Using confluence we have all our content in one place and well organized

Avantages :

Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.

Inconvénients :

I did not find any cons in the product itself but I would like to see better support service for confluence

Charles
Charles
Account Manager (É.-U.)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good software, but not quite GREAT software.

4,0 il y a 8 mois

Commentaires : We needed a document/knowledge depository. We ended up using Confluence for Knowledge Depository, it had too many limitations and too expensive to integration to use for Document Management. It did the job for knowledge management, but was very similar in features and functionality to other products that do this as well. We tried to adapt it for Customer Success management and meeting note taking but many users found it too difficult to use it regularly and it became shelf ware for this purpose.

Avantages :

I like the version control features of Confluence, it's very easy to use and visibly see changes. Being able to build account dashboards with tasks from various business reviews was also a nice feature though had some limitations.

Inconvénients :

The bullets formatting can be very frustrating and acts very strange sometimes. Confusing sign-in credentials for SSO when used with JIRA.

Alternatives envisagées : Google Sheets

Logiciel antérieur : Notion

Pourquoi passer à Confluence : More features and customizability.