Avis clients sur Husky Intelligence

par Husky Intelligence

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Note moyenne

  • Note globale
    3,9 /5
  • Facilité d'utilisation
    3,8 /5
  • Service client
    4,5 /5

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14 avis affichés

Yousuf B.
Transportation pick &drop
Transport routier/ferroviaire, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 01/07/2016

"Limousineonline transportation"

Commentaires: Experience with uber same as pick &drop service transportation use this software customer &drivers

Avantages: Customer trip requast

Inconvénients: Pick &drop

  • Source de l'avis 
  • Publié le 01/07/2016
Aldo M.
OPERATIONS MANAGER
Transport routier/ferroviaire, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 08/12/2016

"NET DISPATCHER"

Commentaires: very nice software, easy to use and useful for day to day activities.

Avantages: user friendly

Inconvénients: costly

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 08/12/2016
Blake M.
Operations Manager
Services aux consommateurs, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 01/11/2016

"Never got off the ground - buggy software full of 'custom service charges'"

Commentaires: -The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process.
-Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up.
-DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation.
-They promised new development and functionality such as inventory functions that they never released
-The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs.
I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.

Avantages: if it worked properly the feature set seems nice

Inconvénients: - reports are VERY basic
- extra fees
- didn't function for us

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 01/11/2016
Brad O.
Owner / Founder
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 26/01/2015

"Never met a more flexible software company"

Commentaires: Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....

  • Source de l'avis 
  • Publié le 26/01/2015
Raymond H.
Manager
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 23/01/2015

"Top-notch dispatch software"

Commentaires: Easy to use and very cost effective with no long term commitment. I was a new user with Net Dispatcher and became very proficient in a very short time frame due to the ease of use.
Despite that, it's a very powerful and effective tool for managing the fleet of vehicles and the service jobs they perform day in and day out.

  • Source de l'avis 
  • Publié le 23/01/2015
Richard W.
Production Dispatcher
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    Sans note
  • Support client
    3 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 23/01/2015

"Faster speed"

Commentaires: The system is hard to learn at first but once you get used to it it gets easier. I hope that the speed gets faster because half my time is waiting for things to load.

Réponse de l'éditeur

envoyé par NetDispatcher le 25/03/2015

Thank you Richard for your honest review!

After looking at Richards computer remotely and fixing the problems with his personal computer, Richard agrees that the speed is great and he has not had any problems since. We also optimized some of the procedures he frequently uses and that also made an impact on the overall speed with using NetDispatcher.

  • Source de l'avis 
  • Publié le 23/01/2015
Ryan F.
CEO/COO
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 06/02/2015

"NetDispatcher review - By Vesa's request"

Commentaires: Pro's: CRM/dispatching/invoicing all in one Con's: Limitations working with accounting, product is a little broken up mainly due to connecting with accounting, missing an app, price (most expensive product on the market by almost double)
Training was extremely poor and rushed due to location of ND (we had to create all of our documents)

  • Source de l'avis 
  • Publié le 06/02/2015
Sami V.
Sales and Marketing Manager
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 27/01/2015

"Pocum Business Managment Solutions"

Commentaires: We use all of Pocum solutions and we are more than pleased. Maybe the best feedback is that some of our staff supposed that Pocum is custom made just for our needs, because there is all what we need and its so easy to use.

  • Source de l'avis 
  • Publié le 27/01/2015
Dallas M.
President
Construction, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 23/07/2017

"Required to prepay, They did not deliver and no refund"

Commentaires: They have ignored ALL requests for any sort of reimbursement. I could not use their software.

Avantages: Looks great and there is no shortage of YouTube videos. The person I spoke to from Houston was very friendly.

Inconvénients: They promised it would do what I was asking for. After prepayment and them taking months over their timeline I learn it can NOT do what they said.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 23/07/2017
Seppo V.
CEO
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 01/12/2014

"Sales and Client Management - The Closer"

Commentaires: We use NetDispatcher's Sales and Client Management. It helps us to focus our sales activities for right customers at the right time. User interface is great.

  • Source de l'avis 
  • Publié le 01/12/2014
Paula W.
Operations Manager
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 28/01/2015

"Operations Manager"

Commentaires: I'm really excited to see where this program will take us and everything we can get from it. The beginning stages were difficult but I'm beginning to see the results and where we can go with this program.

  • Source de l'avis 
  • Publié le 28/01/2015
Aapo K.
CEO
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 03/12/2014

"Great product"

Commentaires: Easy to report stuff and generate collected data. Especially like the sales and client management.

  • Source de l'avis 
  • Publié le 03/12/2014
Sanna V.
cio
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 01/12/2014

"value for money"

Commentaires: Easy to work with and wide variety of features. Return of investment is very good.

  • Source de l'avis 
  • Publié le 01/12/2014
Mitch H.
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 23/01/2015

"NetDispatcher"

Commentaires: Aids in crew management and billing turnaround time.

  • Source de l'avis 
  • Publié le 23/01/2015