Avis clients sur Unicommerce

Great Software to manage our eCommerce Store

Commentaires : We highly recommend Unicommerce for businesses looking for a reliable and efficient order management solution

Avantages :

Unicommerce has transformed our inventory management process. With their software, we can now effectively track stock levels across multiple warehouses in real-time. This has helped us prevent stockouts, streamline stock transfers, and optimize our overall inventory management

Inconvénients :

Its Price is little high compare to others available.

Unicommerce - One stop solution to my digital footprint

Commentaires : Will surely recommend the newly started digital dropship entrepreneurs to definitely go ahead with unicommerce as their solution for order processing, inventory management and catalog management. Surely reliable and definitely worth the buck you'll be paying

Avantages :

The ease of syncronising my inventory and the ability to sell a single piece on multi-portal at the same time, thereby reducing the investment in inventory, increasing the chance to sell a product and the overall opportunity to increase the brand awareness of my brand accross the digital realm makes it a easy, one stop solution for a digi-dependant organisation

Inconvénients :

While digital dependancy is increasing, so is the risk of tech-failures. Whilst this has been rare, there are certain cases where in delay/lag in inventory syncing has caused a few roadblocks. However, the support tema have been kind enough to resolve the issues. On the whole, one can't really complaint much about it

Worst solution & Team

Commentaires : I wish I had not have known them. Its nothing less of a nightmare.

Avantages :

Dont find any pros in the product or company, sadly.

Inconvénients :

Unicommerce is probably the worst software in this space I have seen. Their marketing is on point but hope the software was even 10% of that. Everything is broken, right from Order Management, to Inventory management to Returns management. They say they have payment reconciliation, by that what they mean is that you have to go the channel portal see payment details of each order & fill it up on unicommerce. Unicommerce is just a data collection machine. They don't know the needs of a D2C operator & they are not willing to listen also. My account manager got me to pay them 5k, even though the min was 1k - 2k. Now when I say I am not happy with them, they are not returning the money & not responding on email also.

A very helpful tool for exommerce players

Avantages :

The inventory problem which unicommerce is solving

Inconvénients :

Nothing as such everything is going good until now

unicommerce is one of the best centralized software.

Commentaires : Overall experience with the unicommerce has been good. Its solving problems for us and making our operations smooth.

Avantages :

It's showing inventory management multiple times to multiple vendors and Visibility of multiple clients on single platform. Also, reports are really efficient giving full coverage to our orders. despite of network being slow, it still processes.

Inconvénients :

Need to improve payment reconciliation. Also, would be great if can implement Return tracking..

BEST FOR E-COM.

Avantages :

1-order processing 2- Real-time inventory manage 3-Multiple marketplace manage in the one place 4- Sales reports and Deshbarod view is very good.

Inconvénients :

1- Sometimes Inventory does not sync 2- Connector issue 3- Facing the issue while we are integrating the new channel 4- do some user-friendly services Like when we are doing the order processing then sync orders in real time.

Unicommerce is a boon for online sellers. It simplifies order processing and inventory management.

Commentaires : It simplifies order processing , inventory management and accounting which helps in reducing the turn around time to fulfill the orders from ecommerce marketplaces.

Avantages :

It simplifies order processing, inventory management and accounting. It helps in reducing the turn around time to fulfill our orders from various ecommerce marketplaces.

Inconvénients :

Interface needs a lot of improvement. Sales report which do not reflect geographical sales data. Does not help in identifying the item which is pending for listing on a particular marketplace.

Changing from Unicommerce standard to Enterprise

Avantages :

One stop shop for ecom solutions. Great support by [SENSITIVE CONTENT HIDDEN]. We had [SENSITIVE CONTENT HIDDEN] visit us and clear all our issues patiently.

Inconvénients :

Customer service in the standard plan. chat support could never understand issues. they would reply after 30mins of raising a ticket. if we dint respond for 5 mins, they would close the ticket. issues would just notget resolved.

Good to use

Avantages :

Inventory management, order processing, account management and warehouse management.

Inventory managements

Avantages :

Inventory management is good Easy to use Accuracy is good

Inconvénients :

Packaging dimension issue should be improved.

Smart and intelligent solution for your online business

Commentaires : After unicommerce implemention our productivity has been increased significantly. It helped us to increase orders fulfillment rate and maximise inventory accuracy.

Avantages :

We can process multiple marketplace orders and manage multiple marketplace inventory from one place. Which saves lot of time and improves productivity.

Inconvénients :

We are using it since last five years and we didn't faced any issue till now. So there is no any point from our side to dislike

Best tool for warehouse management system

Commentaires : Overall experience is good

Avantages :

overall it is good easy to use and time saving and helping for improving productivity.

Inconvénients :

Our shopify returns are not syncing with UC.

"Uniware" A perfect tool for Warehousing, Order processing and Inventory management.

Avantages :

Loaded with maximum featuresSupport systemUser Friendly

Inconvénients :

Billing accuracyWeekend support / chat support

Completely unreliable.

Commentaires : Pros: A categorical NONE. On the other hand, if anyone out there runs a SaaS business, this can provide a super cheap way to learn how NOT to make false promises and what NOT to do in the name of customer service. Cons:
Functionality: (a) Inventory sync goes wrong ever so often that manual intervention is required way too often for you to even call this any kind of automation. (b) VERY VERY importantly, there's a huge time lag (claimed time lag is 5 mins but is nearly never met) in order and inventory sync. (c) Data errors are innumerable to make this reliable. E.g. while we charge 50rs flat shipping on orders below 600, this platform adds a 50rs as shipping charge and then adjusts it with a 50rs discount. This throws our tax computations haywire! (d) Connections to marketplaces, your own custom store or other platforms (we used Zepo for a while) get broken every now and then. Customer service: Is an oxymoron in Unicommerce's context. Phone support was better only when compared to the now pathetic (sorry... pain inducing) chat based support. Now how does one deal with customer support who want to know what your issue is when customer support itself is an issue! Final Verdict: If you are building a business that is even remotely serious, stay away from this one.

Smooth operations with Unicommerce

Avantages :

+Easy to understand interface +Amazing customer support + Seamless integrations

Inconvénients :

Dashboard can be improved to suit daily tracking of sales

A must have tool

Avantages :

The Inventory Management part and the order management part of the uniware

Inconvénients :

Nothing as such everything id going good until now

Good

Avantages :

We knew e-commerce was the future and we are glad that we chose Unicommerce to help us lead the way. Unicommerce solutions have exceptionally helped us manage our business across 10+ Marketplaces. We are highly satisfied with the kind of support we have been given and happily managing accounts with Unicommerce.

Inconvénients :

For me, i did not find any as it suits my business process

Bhool kar bhi Mat Le lena, Aapka business katam- Bhaiyo Inse na Hoga

Commentaires : This software is meant for inventory sync and order processing. I have waste me money and time have paid cancellation due to wrong inventory update ate market place.
Pros:???????? Cons:
We are facing continuous inventory sync problem like 1. Some of our SKUs are getting live while inventory of those are zero.
2. Some of our SKUs are getting Zero while inventory of those are available in stock. Even we have tried inventory sync of for the channel but we are facing the same problem. We are incurring losses and our sales has been reduced and bear heavy cancellation charges. Further we have tried with support but they closed the ticket without resolving the issue. I have requested resolution for the same but did not got the same continuously chasing Uni-commerce last 4 month. Pathetic experiece with Unicommerce.

Very Supportive Software for eCommerce Sellers

Commentaires : Unicommerce has been like the backbone of my eCommerce business. I had reached like a saturation point, where i just couldnt manage the inventory and make manual bills and fill forms for different eComm companies on a daily basis. My business was increasing but i couldnt manage it. At that time a Unicommerce Sales Manager got in touch with me and explained to me their panel and it was just exactly what i needed. Since then there has been no looking back, i just have to log in to the unicommerce panel every morning and process all orders across various channels, and im done in half the time and half the hassle. Also with the constant improves that they bring to their platform, it just keeps getting easier. Im very happy and would recommend it to everyone to use.

Not up to the expectations

Commentaires : Our experience with this product hasn't been entirely bad but considering what was promised and what was delivered the experience can be considered as really bad. You have to struggle to process the orders and when you raise issues with the customer service they don't permanently fix the problem ever but only the particular order's issue you raised. In some cases they transfer the blame onto other parties like channels/delivery partners etc and ask you to go speak to those parties to resolve the problem. Customer service is actually pathetic.

Ease our task

Avantages :

Orders are getting processed easily. It fasten our work. Timely response and support.

Inconvénients :

Connector breaks frequently Sometimes panel is slow

GREAT SOFTWARE !! GREAT CUSTOMER SUPPORT

Commentaires : I'm very happy that I searched for a platform that could help me to manage the inventory to my different marketplace and process the orders of my different panel at the same time. What I appreciate the most is that when I have an issue someone has immediately gotten back with me, concerning my issue, it was very quickly resolved. I've come to cherish great customer service because it's so hard to find!

Amazing Solutions - can't Imagine Business Without Uniware

Commentaires : our overall expenses reduces after using uniware , we can easily manage our ecommerce business on more than 10+ Ecommerce Marketplaces , our orders management ,inventory Management ,Return Management doe easily with the help of uniware , also we can Reconcile the payments Received from the marketplaces against the orders . Thank to uniware to be part of our Business .

Great Software for eCommerce Sellers.

Commentaires : Uniware is a great software I have been using since last 6 months and it has resolved my major issue of Inventory Management and saving lot of time for me and its very easy handling as I am alone handling my online business. Though it has been tough for me to handle chat support but now I am adjusted with it.

Very helpful company & software

Avantages :

The constant support from the team at any situation

Inconvénients :

Nothing as such everything is going good with unicommerce