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En savoir plus sur Teamgo

Teamgo est la nouvelle référence en matière de gestion des visiteurs ; elle modifie les bureaux de réception des entreprises et des services gouvernementaux du monde entier.

En savoir plus sur Teamgo

Avantages :

Non disponible

Inconvénients :

Non disponible

Teamgo - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,7
Fonctionnalités
4,1
Rapport qualité-prix
4,5

Probabilité de recommander le produit

9,2/10

Teamgo a reçu une note globale de 4,4 étoiles sur 5 d'après 82 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (82)

Gilles
Gilles
Public relations Director (Japon)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

TeamGo Review

5,0 il y a 3 ans

Commentaires : Very good support, good value for money

Avantages :

Easy to deploy in our school environment

Inconvénients :

No API available to connect to our database (VERACROSS)

Réponse de l'équipe de Teamgo

il y a 3 ans

Thank you for the kind words Gilles regarding Teamgo Visitor Management. It has been a pleasure to be able to support your School and unique needs. Your feedback has helped us shape a better product for all customers and we look forward to the future together.

Ellis
R.-U.
Biens de consommation, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Surprisingly powerful, very reliable and great value for money.

5,0 il y a 8 ans

Commentaires : From the date of implementation his system has been exceptionally useful for us as a business. It has been very reliable the entire time and has allowed us to be without any personnel in the reception areas at our sub-sites. With a difficult layout at certain admin-limited sites, this system has given us the professional and functional solution with huge savings over a manned reception. The ease of use, badge printing abilities and general professional appearance has received countless positive comments by visitors.

Avantages :

The notification system is very easy to set up and most importantly, it works every time. Employees receive an SMS and an email when their visitor signs in, and this has proved very useful for all employees. The management user interface is very easy to navigate and once you've got it up and running, it's very handy being able to set all iPad terminals to use the same layout, regardless of their location.

Inconvénients :

It would be useful if the notifications sent out to personnel could be customised by the users (myself, for example) so messages can be tailor made for specific sites (or divisions of a company trading under a different name, for example). It also allows a visitor to sign in without selecting an employee which does mean some slight confusion at times, so it would be handy to be able to prevent the system from signing a visitor in until they have entered the employees name they are expecting to meet.

Réponse de l'équipe de Teamgo

il y a 8 ans

Hey Ellis! Thanks for the review here, love your suggestions we seem to be thinking alike! Many new features on the way we hope to see you use in future releases this year. Many thanks.

Stuart
R.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great - but still work in progress / In Development

3,0 il y a 9 ans

Commentaires : Good, does what it says. Good emergency evacuation web access and host notification works well. Screen design and use of your own backgrounds nice touch. Good value for $ compared with other 'corporate' systems Areas for further development: - Pre Registration - Needs to be more of a 'pre-induction' than current. We want to pre print badges and have them ready for large parties - rather than (as now) having to 'invite' visitors in a calendar invite
- Labels - If you just have a thermal label printer then this functionality is basic within the app with set fonts and lable size. It needs to be able to import Brother PTouch formats. Also needs to have option of just printing date without the time of arrival - what visitor wants everyone else to know on their badge that they arrived late!?
- QR codes - Need to be able to allocate these to regular visitors to site, rather than only having them for the hosts
- Video - Need some way in the induction page to embed a video as a lot of Companies want to show this as part of a visitors induction
- Sign in Page - the std iPad QWERTY keyboard covers a lot of the input screen, makes use of the keyboard for 'Done' more enticing than the applications 'done'

Réponse de l'équipe de Teamgo

il y a 9 ans

Stuart thanks for the feedback this is great input. We innovate through customer interaction, we will consider all your points here! Thanks for the review!

Aly
office manager (Canada)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Does the job

4,0 il y a 3 ans

Commentaires : good

Avantages :

Easy implementation; no issues running the app

Inconvénients :

Visitor has to type a lot of Information, it takes 1-3 minutes to fill out the forms, no ability to skip some items

Réponse de l'équipe de Teamgo

il y a 3 ans

Thanks for the review! It sounds like your system administrator needs to use our powerful Kiosk Designer to configure forms to make them easier to use. Teamgo's kiosk designer tool lets you customise the entire sign in flow process, break forms across multiple steps and shorten the experience. It certainly should not take that long to complete sign in unless you have complex needs! Try considering using the QR code sign in method instead. Get in touch with us for assistance :)

S
PA to Region Director - West (Australie)
Agriculture, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Highly Recommended

5,0 il y a 8 ans

Commentaires : We have been using GoReception for 15 months now and have found it invaluable in assisting with our visitor management. The features of the app are many and varied, including visitor arrival notification by email and/or SMS, printing of name badges, evacuation lists, photos of guests, booking of meeting rooms and company vehicles, just to name some and all or only a few can be used as is necessary for your companies requirements. Visitor information can now be kept confidential, a problem we had in the past before using the app. Visitors have found the app easy to use and we have customised our welcome screen with a professional slideshow of photos relevant to our industry. Navigating and setting-up host information in the administration dashboard is simple and uncomplicated. Any support issues have been responded to and resolved swiftly by the team and feedback has been taken on board and implemented. Management from our head office have been impressed with the modern visitor management system and are keen to implement it when they move to their new premises soon.

Avantages :

It's features and ease of use

Inconvénients :

Nothing really

Réponse de l'équipe de Teamgo

il y a 8 ans

Hey Sue, well what kind words! It's been great working so close with yourself and the team. Your continued engagement has helped shape the product for other customers like you over the last year. Multi location is one of the core functions of Go Reception, so we can keep growing together!

Lich
IT engineer (Viêt Nam)
Matériaux de construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Reason to use Teamgo

5,0 il y a 3 ans

Avantages :

Teamgo keeps your people and workplaces safer and healthier with contactless sign-in software. Very easy to use & easy set up!

Inconvénients :

Random glitches when updates occur sometimes.

Réponse de l'équipe de Teamgo

il y a 3 ans

Thanks so much for the kind review Lich! We're always working to fix bugs in software and improve the experience overall for the web dashboard and the iPad kiosk app, all feedback is welcome. We hope you continue to enjoy the service.

Alex
Alex
IT Desktop Analyst
Utilisateur LinkedIn vérifié
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Fantastic Budget Check-In software

5,0 il y a 9 ans

Commentaires : We've been using this software for a little over a year now. The application has grown and developed alot in this time and we've had a lot of support with any issues we encountered. Features have grown out of our recommendations, and overall the developers are very responsive.

Avantages :

* Cheap * Easy to setup and easy to use * Lot's of customisation abilities *

Inconvénients :

* Sometimes times out, requires at least a reboot of the application at least once week, which isn't a massive issue, just means it can't be left unattended permanently.

David
David
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

GoReception - six months in

4,0 il y a 9 ans

Commentaires : When searching for a kiosk sign in solution, you come across several apps in this space. GoReception proved to be the most versatile and worked best for my situation. The business has a front door and a rear entrance so it was critical that the solution would handle multiple sign ins. I don't use it for the staff or delivery features, but for what I need, it works as advertised.

Avantages :

The support team is always there when you need them and listens to my feature and enhancement requests.

Inconvénients :

Pricing is a bit high, but overall a good value. Looking for a bit more customization and user-friendly back end features. The web dashboard could use an update.

Stephen
Stephen
CEO (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Go Go Gadget...

5,0 il y a 8 ans

Commentaires : Like the product name says, I went to the reception and everything was great! Had a great time and would do it again.

Avantages :

Everything was great at the reception.

Inconvénients :

Took a little time but was worth it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Excellent System for Visitors

5,0 il y a 9 ans

Commentaires : This is an excellent system for visitors. The app is extremely user-friendly. The notification system which texts and/or emails the hosts is really helpful. We have received many compliments from visitors on this system.

Daniel
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Best Visitor Management suite I've found

5,0 il y a 8 ans

Commentaires : I looked at about 10 visitor management apps about a year ago, since I wanted to provide a "technical appearance" at my company's reception desk. . I chose GoReception since it had the best feature set among them (and it still does). The app provides wireless name badge printing, evacuation list, visitor log, etc., services. It doesn't need any maintenance except when I have to update the OS on the iPad at my front desk or load a GoReception upgrade. Unlike most apps, the GoReception crew are quick to respond to any technical issues or suggestions.

Avantages :

Easy to install and use

Inconvénients :

I have to pull a monthly visitor log for auditing purposes. GoReception has it, but it's unformatted. Just takes a bit of work to get it.

Réponse de l'équipe de Teamgo

il y a 8 ans

Many thanks for the review Daniel and being a great customer, good to have worked through the initial setup with you!

Connor
Director Of Technology (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

I found it very easy to setup

5,0 il y a 8 ans

Avantages :

Having an ipad for reception. Which allows for customer engagment. I just really loved using the software

Inconvénients :

The limited use of software. Not being able to do much in the free trial mode of the software. Not being able to have more the. One ipad

Réponse de l'équipe de Teamgo

il y a 8 ans

Hey Connor we now have all features unlocked in Teamgo (and always have), perhaps there was another product you are confused with or did not get time to explore everything? Our two week free trial gives you access to all features including SMS messaging, pre-registration, rooms, assets and more.

Reece
Boss (Nouvelle-Zélande)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Best digital reception solution I've found

4,0 il y a 9 ans

Commentaires : Great look for a tech company live ourselves to have in our reception area. Visitors love it, and it's a great way for us to keep track of who's coming and going. Would love a better way of being notified of new visitors though as it can be hit an miss if the recipient is busy or doesn't check emails often. A dedicated mobile app would be great, possibly even integration with something like Skype would be interesting. I know the Go Reception team are no doubt working on things like this.

Réponse de l'équipe de Teamgo

il y a 9 ans

Reece great to see you review Go Reception, thanks for the positive words on the technology. Fantastic ideas on integrations with other chat applications, lets explore this one and come back to you. And yes, we're always working to add value for our customers.

Anne
Receptionist (Australie)
Gestion de l'enseignement
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Register of visitors

3,0 il y a 8 ans

Commentaires : Very positive so far from both a hosts and visitors point of view, having a readily available evacuation list allows us to easily comply with the safety /emergency procedures for our school.

Avantages :

Efficiency

Inconvénients :

Frustrating if there is a break in the network

Réponse de l'équipe de Teamgo

il y a 8 ans

Hey Anne, thanks for the review and we can include the company in the notifications get in touch with us and we will show you how. It's quite easy. Look forward to supporting you and the team ongoing.

Tu
Systems Administrator (Australie)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

High quality, solid app for visitors.

5,0 il y a 9 ans

Commentaires : Easy to use and provides a beautiful interface for visiting guests.
Complete setup provides a clean and professional look for the reception area.
Simple to use online management.
Customer support is 5 star. Application Support Team goes out of their way to customise the app for your business.
Any visitor, no matter how IT illiterate, can log in with its simple GUI and guidance during the sign on process. Selected out of several other reception systems for the iPad and this one easily beat the competition.
Extremely affordable and doesn't break the operating budget.

Réponse de l'équipe de Teamgo

il y a 8 ans

Appreciate the feedback Tu, Cascade has been great when we need to find out more about your support enquiries.

John
IT-Support (Danemark)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

New player - Great Service

4,0 il y a 10 ans

Commentaires : Simpel and good design.
It has alot of good features and a fine Price.
I've looked at about 15 different apps for Guest Checkin and this one is my number one if you compare price to functionallity.
There is still some small things that I miss and very few bugs.
But you can see that alot is happening, new features are being added frequently.
The service is the best thing about this app. You get a quick response and help to whatever you need.

Réponse de l'équipe de Teamgo

il y a 10 ans

Thanks for your review of Go Reception John. We continually engage our customers to learn how they use the product, how we can improve existing features and collaborate to develop new ones. Take care.

Ben
Training Coordinator (Nouvelle-Zélande)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Does the job, works well, extremely expensive

5,0 il y a 9 ans

Commentaires : Does what it says it does, nice that it syncs from the web, could do with a few more options but works absolutely fine. Extremely expensive for what it does. Pretty basic software. Does the job.

Réponse de l'équipe de Teamgo

il y a 9 ans

Hey Ben, thanks for the update and review. Let's get in touch next week to look at your pricing structure and see if we can customise a package for your organisation. We want to ensure you are getting the right value. Go Reception is not the cheapest solution on the market, but as an enterprise system with continual development and support we thing the value is there compared to other offerings. Lets chat next week!

Dianne
IT Manager (Australie)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Easy to use

5,0 il y a 9 ans

Commentaires : We have been using Go Reception for the last 12 months in our 4 reception areas. It is easy to use and gives us accurate records of who has been in and why they were here. Our clientele love it, our administration love it as it replaced the old paper system. If you are looking for an easy to use visitor book Go Reception would be a product to seriously consider.

Réponse de l'équipe de Teamgo

il y a 9 ans

Many thanks Dianne, great to support the school. It has been a good benchmark for our other customers in the education who are similar to you. Look forward to working with you in 2016.

Ievgeniia
Front Desk Operations Specialist (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Simple, easy to use, nice design

5,0 il y a 9 ans

Commentaires : Our school has been using this app for more than a month, and so far it is working great! In comparison to similar apps, it has an unlimited number of hosts and visitors, and it also has a free version! Customer Support is very nice and fast! Highly recommend Go Reception!

Réponse de l'équipe de Teamgo

il y a 9 ans

We work closely with our customers to offer the right package and pricing for their organisation, thanks Levgeniia for your kind words, it's been good working with Hult International.

Fabrizio
IT Administrator (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Preliminary analysis

3,0 il y a 9 ans

Commentaires : The web appliance looks very good and easy to use, but it seems APPLE ONLY oriented. That's why I looked somewhere else : we work with Linux and Windows so installing an IPAD is not policy compliant

Réponse de l'équipe de Teamgo

il y a 9 ans

Thanks for the review of your short time with Go Reception. We are working on other platforms to support customers in your situation. Will be great to have you back again early 2016 when these features are available.

Nick
ICT Support (Australie)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Amazing app. does what its meant to without any hassles

5,0 il y a 8 ans

Avantages :

The interface is a big thing for me. if an app has a terrible GUI i probably wont use it. the general running of the app is outstanding.

Inconvénients :

only downside to this app was it wouldn't close properly. when i would close apps on my iPad it would close but then re open. this could have been caused by the iPad itself.

Réponse de l'équipe de Teamgo

il y a 8 ans

Hey Nick, make sure you have the latest update for the iPad. We have not heard this issue before but if its experienced again let the team know right away :)

Hunter
Computer Systems and Network Administrator (É.-U.)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Overall good but wasn't in our price range for four locations sadly

5,0 il y a 8 ans

Avantages :

The Clocking in and report feature. We are a drug testing company and must record everyone that comes in. Also The Reports we love! If your a person that needs a clocking in system with amazing reports! This is the program. Only used it for a month but overall good program.

Réponse de l'équipe de Teamgo

il y a 8 ans

Thanks Hunter for the notice on this. Expect some really useful updates to the staff arrival in the near future and a new app to support this :) Let us know if we can assist with an extension of the service.

Darren
IT (Irlande)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Overall a good product

3,0 il y a 9 ans

Commentaires : Lots of features built in but we decided to go with a different solution that offered more integration for our localized and cloud based solutions.

Réponse de l'équipe de Teamgo

il y a 9 ans

Thanks Darren, we're working on integrations but it was great to see you during the trial. Best of luck with your new VMS supplier.

suzie
Almost obsolete !! ha ha receptionist! (Australie)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

brilliant!

5,0 il y a 9 ans

Commentaires : Im currently having problems with the printer!! Its printing big blobs of ink on the dockets
but overall the whole concept is brilliant!!

Réponse de l'équipe de Teamgo

il y a 9 ans

Suzie, thanks for the positive review. One of us will be in touch today about your printing issue. Thanks.

Gary
Director (Nouvelle-Zélande)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Very little problems, works well and does what we want it to do

5,0 il y a 9 ans

Commentaires : Pros - Excellent service when having issues

Réponse de l'équipe de Teamgo

il y a 9 ans

Gary thanks to you and your team for responsiveness when working through enquiries and support items. Glad we can help GF Builders and the team there.