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JobAdder est une plateforme de recrutement mondiale avec un seul objectif : simplifier le recrutement. Découvrez comment JobAdder peut vous aider en obtenant une démo gratuite dès maintenant.
The customer support is nice and they try to be helpful with a very poor product.
It is impossible to tell which candidates are on which job. The UI is inconsistent and there are constant updates that make the product so difficult to use.
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Clarke
Dynamo Review
Commentaires : Love the fact that the app is built and configured for mobile devices not just the PC version re-sized or re-hashed. This makes it great for accessing info on the move. As well as being very functional its obvious that some thought and effort has gone into the front end which does make for painless experience.
Avantages :
The support team at Jobadder are amazing. They answer the phone in 2 rings and if they dont have an immediate answer will be back in touch very quickly with a solution. Generally tho I dont use their support too much as the product is very intuitive.
Inconvénients :
This app provides a read only version of your database which is perfect for me as that is what I require when out and about. Of course you can log onto the full site to make edits etc.
Jay
Alternatives envisagées :
You'll struggle to find a better ATS!!
Commentaires : I've implemented multiple applicant tracking systems. Our process for selecting JobAdder was thorough, b/c we had made some mistakes in previously deploying other products that looked great during the product demo, but after going live realizing the product made you hate your job and the support team made you want to strangle someone. My experience with JobAdder is a 9.0 on 1-10 scale. The truth is, no system is perfect...they all have their flaws. So we are extremely happy with our selection and looking forward to building our company and our processes around the current and future capabilities of their system.
Avantages :
it starts with the team and the culture/attitude of service and continuous improvement. Their culture cascades into every aspect of the business, from development, to product, to support, etc. The product is intuitive and easy to use. The support team is highly responsive and they are experts on their system, so little time is wasted by their support rep seeking answers to questions they should already have the answers to. It is very easy to configure. The product team is continually releasing helpful updates/feature enhancements to improve user experience. The integrations they've built bring significant functionality through their marketplace that not only offers enhanced features/capabilities, but saves time...a lot of it!
Inconvénients :
They are working on most of my issues. They have an effective process for processing the user community's feature enhancement requests and adding meaningful requests into the product roadmap. The two things that I'd like to see is: 1) Multi column sorting, and 2) group update of any/every field in a record. There are other things, but the workarounds are acceptable.
edward
JObadder a good choice
Commentaires : very good
Avantages :
the support is excellent the system itself is good
Inconvénients :
better intergration with linkedin without the recruiter license would be good
Réponse de l'équipe de Job Adder
le mois dernier
Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review!
Stefano
Alternatives envisagées :
Shiny when sold, nightmare when used
Commentaires :
At sales stage Jobadder seemed to tick all the boxes. Seemed one step ahead in terms of integrations and to be providing an overall array of features that fit our needs. Once we got to use it, it has been a terrible, painful experience. We deeply regret choosing Jobadder and despite investing additional $ in the top setup package, we will now be looking to move to a different ATS after only 6 months. We stronbgly suggest you to look carefully into how each feature you care about works, because it will likely work differently than you expect.
In detail, this why we think this has been a terrible choice for us:
1) There is literally no automation. Yes, there are email templates, yes, there are contracts embedded through hello sign etc, but everything must be triggered by a human. Moving candidates, send email etc. Nothing can be automated to a level we would have expected in 2022. Auto rejection email? Nope, move candidates in rejection stage, select all candidates, select action, select email, repeat every day of your life.
2) Jobadder is not the same product in all markets. Some features may or may not be available in the country you choose to put you data on. It's bizarre.
3) We got sold a product that should integrate with Aircall. We must record voice interactions as part of candidate note and this did all we needed. Aircall integration is left right and centre everywhere. Could not get it to integrate correclty. Took 5 months of tickets for support to come back with t
Avantages :
Cheaper than others for 2 users or less
Inconvénients :
No Automation Byzantine UI - Poor UX Integrations not available in some servers Aircall integration does not work Slow, time add up when used intensively Poor knowledge base Poor reporting features
Réponse de l'équipe de Job Adder
il y a 4 mois
Hi Stefano, We're sorry to hear that your experience has been far from great and we appreciate the time you took to provide us with your feedback. We understand your frustration regarding what was promised and what was delivered, especially around the automation piece and the integration with AirCall. Our team will work with yours to solve these issues for you. Thank you again for taking the time to let us know what's not working, and giving us the opportunity to set it right. The JobAdder Team
Tim
Alternatives envisagées :
Integration Options
Commentaires : Great customer service and training. Great candidate tracking.
Avantages :
Love a few integrations already available for recruiting. Love the step-by-step training options.
Inconvénients :
Would like more integration options for light industrial staffing. Most partners price for large margin clients and light industrial companies have high volume but low margin. Pricing and cashflow are more critical for our space. JobAdder is currently slight more designed for direct placement services rather than high volume recruiting.
Réponse de l'équipe de Job Adder
il y a 2 mois
Thanks for the great feedback on our high volume temp solution, Tim. We have some really exciting developments in this space coming this year, so keep an eye out for our product updates. Glad to hear you've had a good experience with us so far.
Kirsty
Alternatives envisagées :
Get your time back!
Commentaires : Great - we have our team using it and everyone is on the same page, great for candidate management and helps to save time!
Avantages :
Ad scheduling & being able to post on multiple platforms at once has been a major game changer for us. Being able to get a ton of time back not having to post ad's at random times during the week on all different platforms - can now do it all at once!
Inconvénients :
I am unable to easily see when first looking at the candidate profile which platform they applied to the ad, I need to dig to get the info.
Réponse de l'équipe de Job Adder
il y a 2 mois
Thank you, Kirsty, for the awesome review! We're so happy to hear you've got that extra time back in your day.
Andrew
Alternatives envisagées :
The go-to software for recruiters
Commentaires : Very good experience, with ease of use. Critical to day to day life recruiting.
Avantages :
Everything you need is all in one place with clever integrations that keep on being developed, with new ones being added regularly. Good customer service with limited drop outs.
Inconvénients :
Not that I can easily think of. Strong CRM system.
Réponse de l'équipe de Job Adder
il y a 2 mois
You've made our day, Andrew! Thank you for your positive review.
Michael
Alternatives envisagées :
Great system with all requirements
Commentaires : Really quick customer service and customer success team. Additional support when required.
Avantages :
Able to fully customise each screen and add new fields to meet our own requirements.
Inconvénients :
Doesn’t have strong integration with Xero for retained work making it more manual than contingent invoicing .
Réponse de l'équipe de Job Adder
il y a 2 mois
Cheers, Michael. Happy to hear you've been able to customise JobAdder to suit your requirements, as well as access quick support when needed. Thanks for passing on the feedback about the Xero integration as well.
Scott
Alternatives envisagées :
Great software it has revolutionized how I work!
Commentaires : Exceptional
Avantages :
Support, ease of use, unlimited email templates, gmail for jobadder plugin
Inconvénients :
Can't easily change a job from contract to perm, for example. Cannot make HTML emails
Réponse de l'équipe de Job Adder
il y a 2 mois
What a review! This makes us super happy. It's awesome to hear that JobAdder has made such a difference to your work day. Thanks, Scott.
Aishwarya
Best review of JobAdder
Commentaires : The overall experience with JobAdder is very much good and I am satisfied using JobAdder.
Avantages :
I like the resumes searching facility and database management of JobAdder. Also the usage to find candidates and check their status.
Inconvénients :
There is nothing such cons of JobAdder for now. We can have the effective use and it is very easy to use.
Sue
JobAdder Business Owner and User Feedback
Commentaires : Peace of mind that I have all information captured for current and future reference and relative to security and privacy requirements. My IT provider hosts the data in their data center also.
Avantages :
The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.
Inconvénients :
I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.
Réponse de l'équipe de Job Adder
il y a 2 mois
Hi Sue, thanks for giving us your feedback. We love to hear about our clients bringing JobAdder with them to their next job. Regarding importing documents into JobAdder, I would suggest exploring our Microsoft Outlook Plugin. More information can be found within our Support Centre.
Mike
Alternatives envisagées :
Job Adder review
Commentaires : Good
Avantages :
Very easy to use and set up for the recruiter, not the manager to check on KPI's
Inconvénients :
Nowhere to put NI Number. Makes you renew jobs on your website every 4 weeks.
Réponse de l'équipe de Job Adder
il y a 2 mois
Thank you for your feedback, Mike. Regarding the NI number, you can add custom fields to records to input and display this data. Please contact our customer support team to set up custom fields in your account.
Sharon
JobAdder review
Commentaires : Great firm, evolving and leading product
Avantages :
Hi have been a customer of Jobadder for over 5 years Support has always been responsive and impressively no glitches even though we are in WA Also when I was working with NFP Disability Services, I reached out and there was offer of support I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note
Inconvénients :
And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate? Perhaps yearly webinars these are the not to be missed new functions
Jesse
Perfect for a small agency!
Avantages :
I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.
Inconvénients :
There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional email addresses, twitter feeds, Facebook, GitHub, Stackoverflow, etc..) to enhance the record. It looks like you can add a picture to your candidate records, but you have to do that manually. Workable does all of this automatically. Lastly, I wish I could create a record from the clipboard as oppose to creating a .pdf or .doc to import a resume. Sometimes I find a resume on a blog and I just want to copy it and paste it into Jobadder. And if I had to nitpick... I wish it was a little bit faster.
Courtney
Love the Simplicity!
Avantages :
We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!
Inconvénients :
We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.
john
Great Management tool
Commentaires : Great tool for keeping abreast of candidate movements, applications and job monitoring
Avantages :
The ability to easily oversee candidates and monitor job progress.
Inconvénients :
No comment really enjoy using it as it is easy to keep track of candidate movements and job progress.
Réponse de l'équipe de Job Adder
il y a 2 mois
It's really great to hear that you've enjoyed using JobAdder in multiple roles. Thanks John!
Dallas
JobAdder has been a great decision!
Commentaires : Excellent experience overall
Avantages :
JobAdder intergration was very easy to use and the help feature is the best I've ever seen.
Inconvénients :
Could be some improvements on the candidate search capacity.
Réponse de l'équipe de Job Adder
il y a 2 mois
Awesome, we love to hear it! Thanks Dallas.
Darryl
Custom Data Extract by JobAdder
Commentaires : I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.
Avantages :
Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well
Inconvénients :
Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.
Martin
Great product with great support
Avantages :
JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions. What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.
Inconvénients :
Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.
Catarina
Efficient and easy
Commentaires : Love it, no complaints at all.
Avantages :
It's very user-friendly and well organised, we very rarely think of a feature that could make it better.
Inconvénients :
That there isn't a quick view of someone's compliance status.
Réponse de l'équipe de Job Adder
il y a 2 mois
We're glad to hear your feedback, Catarina! We have big plans around compliance, which we will notify you about once released.
Travis
Why I use JobAdder CRM
Avantages :
It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.
Inconvénients :
While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)
James
Experience Using Jobadder as an Administrator
Commentaires : Positive - Work gets done quickly and with ease and everything is in the one space.
Avantages :
I like how easy JobAdder is to navigate. The menu items are really clear and easy.
Inconvénients :
At times, it takes quite a while to integrate into our company's other critical software when we update candidates profiles
Réponse de l'équipe de Job Adder
il y a 2 mois
Hi James! Thank you for your review, it's great to hear that you're enjoying using JobAdder.
Patrik
JobAdder as an ATS
Avantages :
I like the added features like the plugin for social and JA for Gmail. Integration of several third-party services and candidate sources is probably the biggest time saver for any ATS, in my experience that biggest gripe users have on ATS products is that they often act a bit as a walled garden and so much time is spent on data entry which is a huge waste of time for any organization.
Inconvénients :
I think the product can act smarter features and help with decision making based on the data available from the database. The email function could be improved like for example having automatic follow up emails and maybe a dashboard showing any replies our unanswered emails to help recruiters keep track of their process and knowing what actions need to be taken on a daily and weekly basis.
Aaron
Establishing my business around JobAdder
Avantages :
Jobadder is a progressive, intuitive, and most importantly, evolving Recruitment System. Brett and the team have done a great job, with top customer service, training, and a proven track record of listening to the market.
Inconvénients :
UI is strong, however I can see a time in the next 12-24 months where it may fall behind newer products. This is a huge opportunity for JobAdder to stay in front if they get onto it early. . .
Yuri
It was great. Easy to use and navigate around
Commentaires : Better recruitment management.
Avantages :
It's so easy to manage all the resumes we have collected from other job boards. Very user friendly.
Inconvénients :
I think the part where it parses and decodes resumes. The system struggles in this area. I think it needs improvement especially in decoding resumes in PDF format.