Avis clients sur NetSuite

Solution d'entreprise complète avec une courbe d'apprentissage

Commentaires : Malgré ses inconvénients, j'ai trouvé que NetSuite était un atout précieux pour gérer et rationaliser mes opérations commerciales.

Avantages :

J'aime la façon dont NetSuite intègre diverses fonctions commerciales, ce qui me permet d'économiser du temps et des efforts. J'apprécie les options de personnalisation, car elles me permettent d'adapter le système à mes besoins spécifiques.

Inconvénients :

J'ai parfois du mal avec l'interface utilisateur de NetSuite, car elle peut être écrasante et pas très intuitive.

Très bon logiciel de gestion

Avantages :

J'apprécie énormément la facilité d'utilisation et de prise en main.Les différentes secteurs métiers de l'entreprise on rapidement pris la main sans difficulté.

Inconvénients :

Le seul bémol reste le prix, car pour les PME et TPE, il faut revoir le prix.Je recommande les entreprises ayant la possibilité d'acquérir cet outil de ne pas hésiter, personnellement c'est chic.

Appréciation et critiques de Microsoft Project

Avantages :

J'ai apprécié la flexibilité et la personnalisation de la plateforme, qui m'a permis de gérer plusieurs aspects de leur entreprise, tels que les finances, la gestion de la chaîne d'approvisionnement et les relations avec les clients, depuis un seul endroit. La fonctionnalité de reporting et d'analyse de données de NetSuite, qui fournit des informations importantes pour la prise de décisions commerciales.

Inconvénients :

Temps de réponse lents du système et des difficultés à naviguer dans l'interface utilisateur

It is a great ERP but it is not for everyone

Commentaires : Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Avantages :

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Inconvénients :

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Alternatives envisagées : Odoo

Pourquoi passer à NetSuite : The potential of Netsuite when growing and to manage several entities from one place

NetSuite SuiteCommerce is Powerful But Pricey

Commentaires : We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated with ownership. SuiteCommerce may have been too aggressive of a platform for where we were in terms of eCommerce presence and sales as we were trying to build it out. Other platforms may have been a better option in our case, but SuiteCommerce is probably a better fit for a company going all in on eCommerce and is ok with the up front spend to get it going.

Avantages :

SuiteCommerce offers all the features you need for a successful eCommerce implementation.

Inconvénients :

The price to purchase and implement, and the cost for 3rd party developers can add up very quickly. A proper assessment of ROI is needed to see if other options may be more viable.

Alternatives envisagées : Shopify Plus

Pourquoi choisir NetSuite : We were kind of forced to make the switch to NetSuite SuiteCommerce for our US division as it was selected by the person over-seeing those operations. We probably would not have selected this platform for where we were in our eCommerce presence.

Logiciel antérieur : AspDotNetStorefront

Pourquoi passer à NetSuite : We had little option but to agree to implement SuiteCommerce for the division it was to be used for.

Experience Unmatched Flexibility and Accessibility with NetSuite's Cloud-Based Solution

Commentaires : Our experience with NetSuite has been highly positive. The software is easy to use, reliable, and offers many features and tools that have helped us streamline our business processes and improve our bottom line. We appreciate the cloud-based platform, which allows us to access the software from anywhere with an internet connection, and the comprehensive set of features and tools that make it a one-stop shop for all our business management needs. NetSuite is a cloud-based business management software that offers a wide range of features and tools to help businesses of all sizes manage their operations more efficiently. From financial management to inventory control, NetSuite has everything we need to streamline our business processes and improve your bottom line.

Avantages :

One of the unique features of NetSuite is its cloud-based platform, which allows users to access the software from anywhere with an internet connection. It makes it easy to manage your business on the go, whether at home, in the office, or on the road. Additionally, NetSuite offers many features and tools, including financial management, inventory control, order management, and customer relationship management.

Inconvénients :

While NetSuite is a powerful and reliable software, users should know some known issues and bugs. For example, some users have reported problems with slow page load times and occasional glitches in the user interface. Additionally, some users have reported issues with the software's reporting capabilities, which can be limited in some cases.

Alternatives envisagées : Adobe Creative Cloud

Pourquoi choisir NetSuite : We switched from another business management software because it was not meeting our needs. The software was difficult to use, and its features and tools were limited. We needed a more robust and comprehensive solution, so we chose NetSuite.

Logiciel antérieur : SAP Customer Experience

Pourquoi passer à NetSuite : We chose NetSuite because of its reputation for excellence in the business management industry. The software's cloud-based platform, comprehensive features and tools, and strong customer support team made it the clear choice for our business needs.

A Flexible Solution for Inventory Management and Customization Needs

Commentaires : My overall experience with NetSuite was mixed. While it offers a range of powerful features and customization options, I encountered challenges with its speed, user-friendliness, and the need for extensive assistance. The learning curve was steep, and the system's slowness and navigation issues sometimes hindered productivity. However, with support and technical help, I was able to leverage NetSuite's capabilities effectively. Despite the drawbacks, it remains a comprehensive solution for business management needs.

Avantages :

What I like most about NetSuite was how flexible and adaptable it is. You can customize it to fit your exact needs. It's like building with Lego blocks – you start with the basics and add on modules as your business grows. Also, being cloud-based, you can access it anytime, anywhere.

Inconvénients :

What I didn't like about NetSuite is that it can be slow, not very user-friendly, and requires a lot of help. It takes time to learn how to use it effectively, especially for new users. The system's slowness can be frustrating and navigating through it can be confusing. You often need support and technical assistance to set it up and fix issues. These things make it difficult to use and might impact how much you can get done.

New to Netsuite 4 years ago - recommend over SAP alternative

Commentaires : We use Netsuite everyday for everything from procure-to-pay to order-to-cash, as well as other general accounting functions (journal entries, inventory management, budgeting, etc). Our experience has been good and I think Netsuite is a great value for the money compared to competitors that I've used in the past.

Avantages :

I previously used SAP in addition to smaller and more dated ERP systems. I think Netsuite is a great value for the money, especially compared to SAP. The dashboards are nice and you can really get great value out of dashboard customization. Our implementation with the Netsuite team was a little rocky, and I think that the implementation team should work more with companies to see what's more valuable to them in order to guide users to dashboard and report customizations that will make their daily work easier and more efficient.

Inconvénients :

A lot of things aren't included in the main package and are available for purchase as an add-on. One example is the fixed asset module which, to me, should be included in the basic package. There are reports that I wished were more easily filtered within Netsuite, but we instead have to export them to Excel in order to filter them to the data we need. (This may be something customizable, but again, we weren't given much guidance on customizations and have worked through that on our own).

NetSuite - Great ERP System for the future

Commentaires : NetSuite has been a great ERP system upgrade for our organization. We have been able to speed up our accounting processes and can easily manage all accounting and billing functions remotely. The implementation went smoothly and the customer support has been world class.

Avantages :

NetSuite is a cloud-based system so we can connect from anywhere with internet connection. This has been a game-changer since our company switched to a hybrid work schedule. The software interface is very clean and easy to use. Almost all accounting/billing functions can be performed entirely within the system, or can be done via uploads for large/bulk entries. NetSuite is very customizable, and was fairly easy to implement with the help of a consulting company called Appficiency.

Inconvénients :

There out of the box reports were not very helpful, and the customized reports did not provide the level of detail we were looking for. The budgeting/forecasting modules were also very basic. We ended up purchasing a separate budgeting/reporting software.

Alternatives envisagées : Sage Intacct et Microsoft 365

Pourquoi passer à NetSuite : We viewed several demos of other ERP systems and NetSuite looked the cleanest and most functional, although it was also the highest priced.

Explore other options...

Commentaires : Overall, not a pleasant experience. We have now hired a third-party consultant (even more $$) to help us rectify mistakes made during initial implementation.

Avantages :

The CRM module is great! We can track potential customers from the suspect stage to fully qualified customers with a signed contract.

Inconvénients :

This is an Oracle backed product and as a result, the backend database is ridiculously hard to use for analytical reporting. Oracle is not inclined to share a data map for its clients.

Alternatives envisagées : SAP Business One et Dynamics 365 Business Central

Pourquoi choisir NetSuite : We needed to scale our operation model

Pourquoi passer à NetSuite : [sensitive content hidden] preferred NetSuite

Established enterprise solution for accounting

Commentaires : I would not recommend unless it is an absolute need, as sector disruptors tend to be a bit easier to onboard and use.

Avantages :

- Very feature rich, and capable of handling all requirements with the right setup and integrations- Since it has been out for a long time, you can find a lot of documentation online for most queries

Inconvénients :

- Requires external vendor/supplier to properly configure due to density and complexity- Probably an overkill for any smaller organisations / organisations without complex needs- Quite expensive compared to new disruption players

I am very satisfied about NetSuite because it has helped me to grow my online business.

Commentaires : I am overall very satisfied from NetSuite. Thank you !

Avantages :

NetSuite is my favorite ERP Solution. It helps me to build and grow my online business. Above all, i particularly appreciate i can customize and adapt the system according to my business needs. Thank you !

Inconvénients :

So far , I am satisfied about all the features from NetSuite. Keep going well.

Alternatives envisagées : SAP S/4HANA Cloud et Sage Business Cloud Accounting

Pourquoi choisir NetSuite : A friend recommendation.

Logiciel antérieur : SAP Business ByDesign, Sage Intacct et SAP Business One

Pourquoi passer à NetSuite : A friend recommendation.

NetSuite means sales quotation

Commentaires : I had a great time as a NetSuite user, which is why I launched my own service delivery business. All of our resources are focused on Salesforce and NetSuite solutions. We are a NetSuite solution merchant: vendor, new customizations and enhancements for existing NetSuite users. We focus on software distribution/engineering slopes. All our NetSuite users are very pleased with the results.

Avantages :

The NetSuite platform itself also has a public API that makes it possible to interface with the Salesforce system. However, this requires a very specific integration procedure. The procedure we used resulted in less difficulty and higher activity reliability. Also, it has effective internal procedures. NetSuite is a commercially intuitive app, which supports the most advanced trading procedures. When handled and implemented correctly, a supply chain administration system can handle most trade procedures in a scalable, liberal and secure atmosphere. It is extraordinary in requisitions, purchasing, debit acknowledgements, renewals, supplier payments, installed base, etc. Also, it is adjustable, as it is possible to use java code snippets and/or custom objects to manage requirements that uniquely pertain to your company.

Inconvénients :

Advanced work at this time includes project management, resource allocation and official budget. They have been executing OpenAir best practice workflows and attaching them to their accounting software in NetSuite. This resolution will be further refined. The NetSuite online marketplace is developing. Historically, the sticking point against it has been user input. However, NetSuite has spent considerable time and effort perfecting this feature.

Overall a great accounting software for medium-sized businesses

Commentaires : Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.

Avantages :

The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.

Inconvénients :

Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.

Alternatives envisagées : Sage Intacct

Pourquoi choisir NetSuite : We used to keep our accounting in four different software, with subsidiary eliminations being done totally manually. It wasn't scalable anymore and we needed a tool that would allow for more automation and less data entry as well as easier reconciliations between subsidiaries and currencies.

Logiciel antérieur : Sage 50cloud Accounting, QuickBooks Desktop Enterprise, Quickbooks Online et Microsoft Excel

Small Retail and Internet Businesses Beware

Commentaires : On paper things looked good. Two years down the road and I am running the company by gut instinct and need to overview every order to make certain it is covered. Inventory is a mess. Projections are not available. And COGS are often zero. ACS is a ripoff- most jobs were not completed within a quarter- and we still have hours remaining. Job not done? Too bad. Use ACS for install only and then bite the bullet after the first year. Their hourly charges are ridiculous. I am uncertain if Netsuite even remotely cares about small accounts- this is an 80K program. And it is costing us approx 200K yearly including lost revenue due to inventory, additional staff, and lost productivity. Language has been an issue. Even our quote from netsuite for renewal has needed careful overview. Finally we were instructed by netsuite to hire an outside party to get the jobs done that someone else could do. At $145 per hour. Fingers crossed. Netsuite assumed zero responsibility for anything. So, if you are a small business that is growing and changing reasonably quickly I would strongly urge you to seek another program. The program has kept our company dead in the water. For at least 18 months. My experience with Dynamics, which also has difficulties, was better with high functionality within 12 months. Needless to say, we are signing the contract with Netsuite but will switch once it is expires and we are more prepared. They simply do not provide adequate service to smaller businesses.

Avantages :

I would assume it would be good if it worked. AS is the only functionality we have are additional integrations. Ones that cost 9K.

Inconvénients :

Customer service is pretty awful. Jobs simply were not done. It was similar to playing the game telephone. While our rep is sympathetic they have little or no power to do anything.

Alternatives envisagées : Dynamics 365

Pourquoi choisir NetSuite : We felt it was necessary for growth of the company

Logiciel antérieur : QuickBooks Online Advanced

Pourquoi passer à NetSuite : Previous experience

One source of truth

Commentaires : Our move to Netsuite was very smooth and allowed for us to transition with no downtime. Support has been outstanding and the ability to customize ourselves has been invaluable as we continue to make it our own.

Avantages :

NetSuite provided our once disjointed business with one single source of truth. All users now have access to an all around view of our customers making business decisions easier and allowing information to be readily available real time.

Inconvénients :

The standard inventory module is very standard - while allowing for multiple warehouse locations, item/bin location reporting can be tricky to create without advanced module.

Alternatives envisagées : Accounting Seed et SAP Business One

Pourquoi choisir NetSuite : Our systems were not integrated which required a lot of duplicate entries and mismatched information. Out teams only had part of the picture.

Logiciel antérieur : Sage Business Cloud Accounting et Salesforce Sales Cloud

Pourquoi passer à NetSuite : Netsuite could be a single source of truth for us - and met all of our business needs in one package.

review - Alhayath Investment (SPORTA/BLUE/FAA SPORTS)

Commentaires : its a very pleasant experience, because i use to work long ours before to day to day tasks and generate reports, now all information's are at finger tips at a click of a button

Avantages :

The ese of the dashboard arrangement and the easy and structured flow of information. Also have key information's related to my official e mail by Net Suite. Before use of Net suite we use to doo all supply chain coordination's and stock management, delivery issuing, order tacking by semi Manuel and had too much paper work on a daily basis. Once net suite was implemented during transition period and now the process is at very much ease, also currently day to day work is easy and information's for conclusions are at finger tips. As a final word, our total supply chain and finance processing, including and warranty information's back tracking has become a very easy and structured process of ease.

Inconvénients :

I really cannot think of any cons, because our implementations team could always customize the s/w as our needs, so its a very smooth operation

Powerful ERP software

Commentaires : This software has helped our business tremendously with efficiency and analysis. We've used this software for 8 years and we are still learning & implementing new features. Tt's a very robust system.

Avantages :

All in one database that meets the needs of many size businesses. Allows for extensive customizations and scripting. Integrates with many 3rd party systems.

Inconvénients :

Net Suite has become a very large company with many different departments. It has lost that start up and cutting edge technology vibe. Getting quick and effective support can be hard due to the many layers of project managers, account managers, and departments. A cloud based UI can be slow at times.

Alternatives envisagées : Sage Intacct et Dynamics 365

Pourquoi choisir NetSuite : Our volume of transactions and products exceeded QuickBooks capacity.

Logiciel antérieur : QuickBooks Desktop Enterprise

Pourquoi passer à NetSuite : Not a legacy system . . better technology and capabilities.

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

Avantages :

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Inconvénients :

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Alternatives envisagées : Oracle Fusion Cloud ERP, Sage Intacct et SAP Business One

Pourquoi choisir NetSuite : Inventory reporting and functionality. The desire to have all data in one system.

Pourquoi passer à NetSuite : Netsuite was apparently a more established solution with a wide portifolio of integrations available. Pricing was in the lower range when compared to SAP or Dynamics 365. However, the costs are way above the initial quote. Be expected for sharp increases and relevant costs related to implementation, integration, and development. Definitely not for a small business with budgetary constraints.

#1 ERP After Evaluating Many

Commentaires : Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.

Avantages :

I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.

Inconvénients :

NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.

Very Expensive ERP System

Commentaires : Overall experience was okay but unfortunately we had to stop using it because of the poor product support in relation to the hefty expenses we were incurring.

Avantages :

NetSuite has everything that Business needs to operate and all of it's modules are well integrated. Reporting system also works like a charm

Inconvénients :

It's very expensive to maintain and above all their support takes ages to respond/act. Getting used to this system takes longer time than usual as it's workflows are a bit twitched.

Alternatives envisagées : Salesforce Sales Cloud et Quickbooks Online

Pourquoi choisir NetSuite : Infor OS was too expensive to maintain and also they weren't ready to develop the custom features that we asked for.

Logiciel antérieur : Infor OS

Pourquoi passer à NetSuite : NetSuite has all the modules/features that we required.

After you climb a steep learning curve, NetSuite is incredibly powerful.

Commentaires : We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Avantages :

NetSuite is an extremely powerful and inclusive package of applications that are extremely well-integrated. For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement. For manufacturing concerns looking to gain more traction and control over their processes, it is far beyond what lower-priced ERP systems provide. Again, it us a major improvement. NetSuite is extremely extensible through external interfaces, 3rd party add-ons, internal scripting and through customizations. Implemented correctly, it is relatively fast, and with its browser-based interface, there are no client issues and never any need for IT to upgrade a client version on every workstation because a new feature-set has been implemented. It's CRM is adequate, useful, and given NetSuite's signature internal integration, it is easy to implement an effective lead-to-cash system. The ecosystem also has multiple vendors who sell integration services, for example, there are a number of SalesForce to Netsuite integration partners who can (relatively) quickly connect the two systems. On the backside, the same is true of many popular shipping, warehouse management and other packages. Or, you can roll your own JSON connectivity.

Inconvénients :

NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system. There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms. There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort. NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating. Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone. Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included. Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.

NetSuite is a very easy solution for order placement

Commentaires : I think it is a great system and very easy to use once you learn it. Within a few weeks I had the system pretty much mastered. Now after two and a half years, I don't even have to think about things, I know exactly where to go for the task I am doing.

Avantages :

It is a great program for inventory management and order placement once you get through the learning curve, which is not very hard to learn. Their support team has been out standing in training us and helping us through the learning of this software.

Inconvénients :

There are some steps that could be made easier with some adjusting of the software. Once particular thing is when using the search box to find a particular inventory item, if it is a popular item it will pop up all of the quotes and conversations about that item first instead of the first thing on the list being the product itself. It just requires an extra step to get the inventory item to pop up first. You have to go back to the search box and put inv: before the inventory item and then it will be the only thing that pops up.

complete ERP product for inventory, financials, and sales

Commentaires : Overall the experience has been very positive. Our business is growing very quickly and NetSuite has allowed us to manage that growth and has scaled accordingly. We are in our second 5 year term with NetSuite as our ERP software provider.

Avantages :

I like how customizable NetSuite is. It's not great at any one thing, but really good a bunch of stuff. Whatever you need to tailor to your needs is possible.

Inconvénients :

The timeline for implementation. Supposedly they've improved on getting new customers live in a quicker fashion, but for my organization it took over 2 years.

Alternatives envisagées : STORIS

Pourquoi choisir NetSuite : outdated, not scalable, not customizable.

Pourquoi passer à NetSuite : pricing, customization, and future-proof.

Netsuite Suite Commerce Advanced - Financial Black Hole

Commentaires : We have been with Netsuite for almost 9 Years. It is time to make a change. We are an ecommerce business. About 18 months ago we made the change to their Suite Commerce Advanced platform. It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. The worst part is that it does not get FREE bi annual upgrades like the rest of Netsuite. Or like the Sitebuilder version of netsuite ecommerce did. It is no longer the software as service that they boast about. Since it is its own platform you have to mange enhancements through Bundle Upgrades which are so dramatic they require a tremendous amount of labor expense to do them properly with out blowing up you existing site. They did do the first one for us for free but it took 3 months to get the site back to pre-upgrade functionality resulting another major hit to our sales volume. Now 6 months later there is another bundle upgrade and they have offered to migrate us to it for 45K. They said it would take 250 hours. at 180 per hour. This is just for an upgrade to the most recent version. So in 18 months our site would be rebuilt twice just to try and eliminate Netsuite Suitecommerce Advanced is financial black hole! If you are considering netsuite to run you ecommerce business then I would strongly encourage you go with just about any alternative.

Avantages :

Netsuite ARP and CRM are excellent! Pick, Pack and Ship -Excellent Inventory Management -Excellent Customer Support in these areas are great.

Inconvénients :

Suite Commerce Advance is horribly expensive. The platform is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Slower than other platforms that are this expensive. Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is very complicated. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. Overall for 13 user licenses you can expect spend about 50K a year. If you want ecommerce it is more expensive. Add at least 70k to get site developed and then be prepared to continue to flush money down the train to get it functional and to pay heavily for desperately needed upgrades every 6 months.