Avis clients sur Bizzabo

Fantastic!

Avantages :

As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

Inconvénients :

I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

Our worldwide event management system

Avantages :

Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world.

Inconvénients :

Looking forward to platform updates in the areas of attendee networking + engagement.

A great platform for events that meets our requirements

Commentaires : We saved a ton of time thanks to the platform's automated reminder emails for forthcoming events, and the ability to collect payments in one place made it a no-brainer. The fact that it's simple to use and can be tailored to your needs means that your website won't seem like every other Eventbrite-style site.

Avantages :

We've been able to host easily-updatable websites, design our own event platform, accept payments, track registrations, and integrate with Salesforce all with the help of the Bizzabo platform, which is incredibly user-friendly and has excellent customer service.

Inconvénients :

We don't have many complaints regarding Bizzabo. We've been asked to consider switching platforms on multiple occasions, but we've always been happy with our current setup.

We want this to be all it claims to be

Commentaires : So far a unique platform. We wanted to integrate our CRM, Marketing emails, websites, ticketing and get a event app. Bizzabo ticked all of the boxes in theory. However having used some of the features such as CRM and Marketing, think its more appropriate that they do not use the term " CRM " as its a contact database only. There are no CRM functions.
The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing. Any event organiser requires this - it is a core need and makes you wonder if they really understand their customers market. If you need a website and ticketing and a App, they seem good at this. They are also good at developing new elements for you on the spot - which is incredibly helpful but also makes you feel like the offering isnt quite finished and their clients are a testing bed to identify and create features that should have been there in the first place. We would like to see this work and support innovation. None the less without facilitating the core needs of a organiser from a marketing and CRM side, the price tag is unjustifiable and the advertising misleading until those features are fully implemented.

Streamline Your Event Planning with Bizzabo

Commentaires : It is a robust event management platform that offers a wide range of features to streamline event planning and enhance attendee engagement. From registration and ticketing to networking and analytics, Bizzabo offers a comprehensive suite of tools that can be customized to meet the needs of any event. Additionally, Bizzabo's user-friendly interface and exceptional customer support make it an ideal choice for event organizers looking to create exceptional event experiences.

Avantages :

It is a comprehensive event management platform that stands out for its intuitive interface, robust features, and ability to streamline every aspect of event planning. From registration and ticketing to networking and engagement, Bizzabo offers a one-stop solution for event organizers, ensuring that attendees have a seamless and enjoyable experience.

Inconvénients :

Some users may find the pricing to be relatively high compared to other event management platforms. Additionally, some users have reported that the mobile app could be more user-friendly and could offer more customization options. However, overall, Bizzabo receives positive feedback for its comprehensive feature set, ease of use, and exceptional customer support.

Robust event platform, great customer experience.

Commentaires : We were using multiple platforms to run our events, leading to more time-consuming steps in transferring information between them and losing quality along the way. Bizzabo has pretty much everything in the same platform, making it a lot easier to run an event seemlessly. They also have a lot of integrations so we can still use platforms that we need to.

Avantages :

They have considered nearly every aspect of event experience and included it into the platform design. It is extremely versatile to meet a variety of event needs and their highly attentive customer success team is quick to build a custom workaround if needed. Easy to use whether you know code or not. Their knowledge library is robust and has answers for majority of inquiries that pop up when exploring the platform.

Inconvénients :

It can take a while to learn all the capabilities of the platform, but their support team and library is quite helpful here. I do wish their support chat was faster and a bit more knowledgable about the platform.

An always growing product that's a game changer for virtual and hybrid events

Commentaires : Bizzabo has helped us elevate our virtual events big-time and gives us the opportunity to really analyze each specific registrant/attendee.

Avantages :

I love the flexibility of the software. For one event, we can use our own website and embed the necessary components, but for other events, we can use Bizzabo's tools to completely create the event within Bizzabo. We've been able to integrate with Marketo to keep our customer communications consistent with other campaigns. So the flexibility has been the biggest win.

Inconvénients :

It can be tricky for attendees to understand where to go to watch sessions.

Eventage's use of Bizzabo

Commentaires : We used Bizzabo to handle virtual conferences. Bizzabo was used as a virtual platform for attendee to view presentation sessions and to connect with other's in their industry from a distance. Bizzabo also provided a registration system for us to collect attendee's information, log into the platform and for the attendees to provide payment.

Avantages :

Our attendees had minimal to no issues logging into the Bizzabo Platform which was different from other virtual platforms we have used in the past. The interface is user friendly and allows for a custom look with our client's brand. The live streaming is reliable and we encountered no issues with connections to the platform.

Inconvénients :

The email campaign service has too strict of security. We found that emails sent to confirmed good email address would not go out. We also encountered software bug issues during our virtual events. They were eventually resolved, but not until after our event.

Great event platform

Avantages :

The ease of use. The event reporting is great. Love the ability to customize the look and feel of your event. The ability to host a variety of different types of events is nice too.

Inconvénients :

There are different tiers of registration types and it can be tricky to determine how you are using your registrations

An Innovative Event Management Platform

Avantages :

Bizzabo is an excellent event management platform that helps us to streamline the entire process of organizing and managing our events. It provides a powerful suite of features that enable users to easily create, market, and manage events from start to finish. Its intuitive interface makes it easy to use, while its robust analytics give an insight into the success of an event.

Inconvénients :

Bizzabo’s customer support could be improved as the responses can be slow at times and there have been reports of frequent bugs in the system. Additionally, some of the features are only available on the more expensive plans.

Our experience with Bizzabo

Commentaires : Our experience with Bizzabo was great. Liat gave me constant support and was very patient in walking me through every feature. We really liked the new calendar that unfortunately was released only a week prior to our event. I had never created a website before and I found this fairly easy to manage. All the figures on the tickets were helpful to break down the ticket revenue for our personal budget.

Avantages :

The software was quite straight forward even for beginners, and if something was unclear Bizzabo support would always find a way to explain or solve problems. It matched all our needs in terms of keeping track of tickets, changing them, adding some parts of the website at a very late stage, sending push notifications through the app etc.

Inconvénients :

I felt like you couldn't play too much in terms of the size of the new tabs, inserting more pictures..making it more fun rather than quite fixed

2nd year with bizzabo

Commentaires : Great platform, full suite solutions, Very easy to use, great support service.

Avantages :

1. Easy to use - Bizzabo includes many useful features that simplify the usage for the event organizer. 2. Website Template – Bizzabo has good looking and clean website templates 3. This is our 2nd event – so the ability to duplicate events was a time saver. 4. Customer support is very good – Bizzabo support help as also by email and also by phone – Yaniv has been working with us so many times and spend a lot of time and effort to solve issues. 5. Account Manager – the account manager (Adam) helped us to build the event and to learn the best practices. He was available to us any time we needed! 6. Traning and Marketing – Bizzabo have lots of training session, blog, facebook community that help to optimize the marketing plan for the event. 7. Upgrading – Bizzabo keep upgrade the looks of the website and the mobile app. they developing more features to be one step before others.

Inconvénients :

Overall the expertise was great, we faced some issues with the registration process, it was a little cumbersome, but we solved it.

I recommend Bizzabo, but there's room for improvement.

Commentaires : Bizzabo makes having multiple ticket types and customer registration super easy. When it came to checking people in at the event, we would have been lost without our customer service rep- printing the name badges was a disaster (we ran out of stickers and they had to be rush shipped to us).

Avantages :

On the backend, things run pretty seamlessly. The platform is user-friendly and intuitive. We had a great customer success rep who made sure we had everything we needed to make the event a success.

Inconvénients :

I think the user experience is lacking. Our attendees were frustrated about how the agenda shows up on mobile + web. I wish there was a way to make multiple pages available to paid attendees instead of just the agenda, and it would be great if it was compatible with a vaccine verifier app (I know their are limitations with HIPPA / how the information is stored). Not great for hosting content post-event.

Great platform for your event needs

Commentaires : Impressed and look forward to future engagements.

Avantages :

Its Customer centred approach and design.

Inconvénients :

Nothing in particular, we've had a really comfortable time with them thus far.

Great product and excellent customer service

Avantages :

Registration management and agenda scheduling

Inconvénients :

Streaming application and Networking options

Bizzabo - Event Management Software - Made Easy

Commentaires : As a budget conscious non-profit we are always on the look for different options. Working Bizzabo I never felt like the small customer who could be ignored, they listened, helped understand our events and we jumped in. Super glad we did. Bizzabo is a third of the price of our previous software and doesn't feel like I am missing out on too much for that reduction. I am a fan for sure :)

Avantages :

Very easy to configure, excellent tutorials and support available. Extremely competitive pricing. Modern website templating to create out of the box websites, with easy personalization. Love the customer input they seek for feature improvement.

Inconvénients :

Lacking some features of other event management software, but they are working hard on feature improvement and additions. Needs more work on the ticket option and different scenarios faced in B2B conference land.

Great help for planning and executing our first event!

Avantages :

The team at Bizzabo was always very helpful and supported us a lot (They also understand the value of good customer service, which is a big reason we're with them!). We used the software for our ticketing system, the organization of attendee data and emails. The landing pages have a great look and feel with easy backend editing and tracking capabilities. We really liked the simplicity and ease that it provides to help our attendees network.

Inconvénients :

We needed to purchase another software/hardware for the event to give our tickets out as badges. We mentioned this point to Bizzabo and they explained that their already working on cooperations to make the experience as a consumer even more easier.

Great Experience Overall

Commentaires : Our team was pleasantly surprised and impressed at how well Bizzabo worked for their needs and created a seamless experience to transition from an in-person to a hybrid event.

Avantages :

Setting up the registration site was a user-friendly experience, and I also received excellent customer support from the Bizzabo Customer Success Manager throughout the process.

Inconvénients :

Although the tech support team was helpful, it would have been great to have a direct number or chat feature available on the Bizzabo site for immediate answers instead of only an email address for support.

Good experience for a second year in row

Commentaires : It has been a good experience. The customer support team is very responsive. Their partner ecosystem is good which opens the window to elevate the attendee experience. Would be great to see some of these partner features get integrated in their core offerings.

Avantages :

The interface can be overwhelming at the beginning but is very intuitive and becomes easy to use once you spend some time. The features are good and Bizzabo has a strong partner ecosystem that allows you to explore things beyond what the core software has to offer.

Inconvénients :

Some basic features are missing in their legacy offering such as polls which have now been included in the new offering. However, would be good to integrated across their portfolio.

Great event management software

Commentaires : We will be using Bizzabo for our events for the first time this year. We are convinced that it will do the job. We are very satisfied so far.

Avantages :

The Hubspot integration was a key factor. Been able to sync in real-time the attendees made all the difference since we are nurturing registered vs non-registered contacts

Inconvénients :

The product price is fair but every additional feature raises the price considerably.

Couldn't do events without Bizzabo

Commentaires : Great -- love this product and it's ability to integrate with other platforms

Avantages :

The smart lists - the ability to be able to send email campaigns to the right contact list and have them be "smart" and changes happen in real time

Inconvénients :

Sometimes pages glitch and signs you out when you're on multiple tabs at the same time

Above and Beyond

Avantages :

This product is a very modern approach to event software- thinking outside the box, they even have event professionals on their customer support team. Everything you need with one platform, even marketing tools.

Inconvénients :

It can be a bit overwhelming at first with all the features- just takes some getting used to and time to learn.

Easy to use & Quick to set up

Commentaires : Overall bizzabo has been useful when we needed to get an event up and running very quick. As its simple to use we could create websites and registration pages quickly for our clients

Avantages :

It is very easy to use and bizzabo offers training videos as well as a great community page with lots of helpful resources

Inconvénients :

While there are a lot of features available some elements like the website and email builder just arent customisable enough, you are stuck using templated blocks that dont work for every client.

Best Ticketing Product on the Market Today - Hands Down

Commentaires : Bizzabo has been a huge upgrade for our ticketing needs. The landing pages have a great look and feel with easy backend editing and tracking capabilities. The easy embed code to put the ticketing widget in our website is crucial for increasing sales. The Bizzabo customer service team is incredibly responsive, helpful and makes my team feel well taken care of for any issues we come across. I could write a full page of praise about how the Bizzabo product and team have improved our brand presence, event promotion and sales capabilities. If you're using any other ticketing system for your events you're missing out on a valuable tool that can majorly level up your business.

In love with Bizzabo

Avantages :

It is extremely user friendly. I can create everything without a professional help.

Inconvénients :

I would like to have the option to choose a different language for the website.