Avis clients sur OneBill Subscription Billing Platform

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Note moyenne

  • Note globale
    4,6 /5
  • Facilité d'utilisation
    4,6 /5
  • Service client
    4,6 /5

En savoir plus sur OneBill Subscription Billing Platform

OneBill est une solution complète de gestion des recettes. Elle couvre tous les aspects de votre entreprise, du lead à la trésorerie. Commencez à facturer.

En savoir plus sur OneBill Subscription Billing Platform

10 avis affichés

Ray N.
Vice President of Sales
Télécommunications, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/05/2021

"OneBill Software Review"

Commentaires: OneBill did an exceptional job of executing and extremely complex conversion from our previous platform we had used for 20+ years. Beyond billing our migration this project required complex integration with our custom built back office software which OneBill navigated skillfully and thoroughly. Onebill’s team provided excellent project management, a thorough understanding of our business needs and tremendous flexibility to accommodate our specific requirements.

Avantages: Easy to use, very flexible and customizable

Inconvénients: Very different then previous (but mostly in all good ways)

  • Source de l'avis 
  • Publié le 28/05/2021
Andy J.
Controller
Télécommunications, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/04/2021

"OneBill improves my productivity"

Commentaires: I have increased my productivity by a significant amount using OneBill. It has been a great tool for my business.

Avantages: The best part of using Onebill is that it is such a time saver for me. Say goodbye to manual processes in billing. OneBill brings great automation tools to my billing department. I can set up a new customer and plug in their subscriptions in no time. After that, OneBill takes care of everything automatically. It can send the bill to the customer, collect payment, send receipts, remind customers who are overdue.

Inconvénients: The big thing missing from OneBill is the ability to generate a statement of account for a customer. This would be useful to show a customer’s account history during a given period of time at a glance.

  • Source de l'avis 
  • Publié le 14/04/2021
Madeline S.
Manager
Télécommunications, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 27/05/2021

"Pros and Cons..."

Avantages: Continuous upgrades and improvements and Support feedback

Inconvénients: Rectifying invoices has limitations and a bit time consuming to navigate and understand the features

  • Source de l'avis 
  • Publié le 27/05/2021
Michael M.
VP Marketing
Télécommunications, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/03/2021

"OneBill Software"

Commentaires: As our business has grown, OneBill has helped us support our billing operations every step of the way.

Avantages: OneBill allowed us to automate our monthly billing saving hours of work for several people each month. The software is very reliable and the customer service and support are exceptional.

Inconvénients: OneBill does everything we need it to do and more and over the years of our usage there have been many enhancements to the platform. Reports and export of data could use improving. Certain items that should be user customizable require technical support assistance.

  • Source de l'avis 
  • Publié le 19/03/2021
Joel U.
CEO
Télécommunications, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 18/03/2021

"Extremely Functional with good Flexibility"

Commentaires: I would recommend them to anyone looking for a telecom billing solution.

Avantages: The OneBill team put tremendous thought into bringing a channel friendly billing solution to the market. This allows our partners to utilize a fully functional tenant of OneBill.

Inconvénients: The only major drawback is the limited ability for custom reporting. They provide a terriffic set of out of the box standard business and financial reporting but when custom reporting is needed, extracting exactly what you need can be a challenge. That said, we rarely need custom reports because their canned reports are pretty encompassing.

  • Source de l'avis 
  • Publié le 18/03/2021
Chris T.
Operations Manager
Télécommunications, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 10/03/2021

"Feature Rich Software at a Reasonable price"

Commentaires: Onebill cut our billing tasks and time consumption in half. Almost all billing tasks are automated, keeping us and our customers satisfied

Avantages: Migrating from our old billing platform to onebill was seamless and the onebill staff guided us every step of the way. Integration with numerous third party services consolidates billing operations into one easy to use platform.

Inconvénients: Certain functions could be streamlined for quicker daily access. Slow speeds during peak hours.

  • Source de l'avis 
  • Publié le 10/03/2021
Rick M.
Owner/CEO
Télécommunications, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/03/2021

"Can't live without OneBill"

Commentaires: Customer support has been exceptional. My billing process used to take me literally a full week each month to complete the process. Now, with OneBill, I'm done in two to three hours.

Avantages: The platform adapts to all of my needs. Rarely is there something that can't be accommodated. It is very intuitive and covers all of the bases for me.

Inconvénients: Any implementation challenges were minor and simply due to the necessary learning curve.

  • Source de l'avis 
  • Publié le 09/03/2021
Reza K.
CEO
Télécommunications, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/03/2021

"Review"

Commentaires: I have worked with Onebill for over 2 years and have had a great experience with the team. we have never had an issue or downtime with the software.

Avantages: I like the ease of use and out of box integration with QB online and payment processing platforms.

Inconvénients: I like to have this integrated with our suppliers. However, this is a limitation on our suppliers part.

  • Source de l'avis 
  • Publié le 23/03/2021
Hagop B.
CEO
Télécommunications, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 27/05/2021

"Pros & Cons of OneBill"

Commentaires: Easier to manage & follow up the aging report & manage telecom taxation issues.

Avantages: The product is relatively easy to use. New hires can be trained fairly quickly.

Inconvénients: Rectifying invoices has limitations & is complicated.

  • Source de l'avis 
  • Publié le 27/05/2021
Joie Z.
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 08/03/2016

"Always implementing new features, and customer service goes the extra mile - always."

Commentaires: We needed a billing system to allow us to work efficiently as we grow. OneBill has done just that.

Réponse de l'éditeur

envoyé par OneBill le 15/03/2018

Thank you for your review and we are always committed to your business growth through our platform support.

  • Source de l'avis 
  • Publié le 08/03/2016