Filtrer par :

Note moyenne

  • Note globale
  • Facilité d'utilisation
  • Service client

En savoir plus sur Slack

Slack rassemble toutes les communications en un seul endroit. C'est la messagerie en temps réel, l'archivage et la recherche des équipes modernes.

En savoir plus sur Slack

20 800 avis affichés

Kossel essognim L.
Freelance
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/08/2021

"Logiciel très complet et agréable pour travailler en équipe"

Avantages: L’expérience utilisateur a été très bien pensée. J’aime bien la facilité de prise en main de l’application. On a tout d'une application de messagerie instantanée en temps réel. Le partage de fichiers et les intégrations avec des applications clés qui automatisent les processus importants permettent de gérer un pourcentage élevé de tâches en un seul endroit. J'aime également la possibilité que nous offre Slack d’analyser les donnés de nos discussions.

Inconvénients: Parfois, sur l'application mobile, les notifications arrivent un peu en retard. À part ce petit souci, je pense que tout est parfait !

  • Source de l'avis 
  • Publié le 14/08/2021
Jérémie S.
Tech Lead
Aviation et industrie aéronautique, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 12/11/2020

"Un très bon outil de communication"

Commentaires: Nous utilisons cette outils principalement pour les discussions écrites en plus d'outils comme skype. Nous avons créés des canaux par projet et mis en place des commandes personnalisées afin d'automatiser certaines tâches.

Avantages: L'outil est très pratique à l'utilisation. Il permet en période de télétravail de continuer à communiquer avec l'équipe facilement. La version gratuite est certes limitée mais fonctionne très bien.
Aucune panne n'est encore venue gêner l'utilisation du logiciel. Fonctionne aussi bien en natif qu'en version Web. Il est customisable facilement.

Inconvénients: La version gratuite amène quelques limitations :
- L'assignation et customisation des groupes est limitée
- La limite de message fait que si les utilisateurs sont nombreux, les messages disparaissent vite.
N'utilisant pas le forfait payant, il est normal que nous ayons ces limitations.
Il manque des canaux oraux.

  • Source de l'avis 
  • Publié le 12/11/2020
Alexandro P.
Freelance
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 10/01/2021

"Super outil de communication"

Commentaires: Il est facile et amusant à utiliser, facile à configurer et, dans l'ensemble, c'est un outil puissant pour les personnes qui recherchent ce type d'application de messagerie.
Ce n'est pas pour tout le monde, mais ça vaut vraiment la peine d'avoir cet outil au moins une fois dans s carrière pour se rendre compte de sa facilité.

Avantages: J'aime la facilité d'utilisation de Slack. On a tout d'une application de messagerie instantanée, il a plus de fonctionnalités et il est facile à utiliser. On peut lancer un appel avez zoom rapidement. Les rappelles de taches ou de reunion sont appréciables. On peut rattraper une discussion là où nous l'avons laisser nous pouvons donc suivre le file de d'une discussion rapidement Esthétique outil

Inconvénients: Je ne vois pas trop de défaut à ce produit, si ce n'est des améliorations: - Faciliter l'utilisation des #. -La fonction d'appel vidéo, une vue en grille serait idéale pour les appels
de groupe par exemple.
-Améliorer le copier coller . Pas trop de défaut à signaler mis à part ces 3 petites chose

  • Source de l'avis 
  • Publié le 10/01/2021
Utilisateur vérifié
Infographiste
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 30/07/2020

"Tchat professionnel de qualité"

Commentaires: Le tchat nous permet de discuter aisément à distance (encore plus en télétravail depuis quelques temps).

Avantages: Slack permet de discuter au sein de l'entreprise très facilement grâce aux channels publics et aux conversations privés. Il est possible de faire des rappels automatiques. Il est possible de partager simplement son écran et de faire des conférences visio.

Inconvénients: Depuis une des dernières MAJ, il n'y a plus le lien qui permet d'accéder au dossier de téléchargement de fichiers. Mais c'est vraiment un détail car Slack est vraiment bien.

  • Source de l'avis 
  • Publié le 30/07/2020
Amine A.
Ceo
Externalisation/délocalisation, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 31/08/2021

"Slack"

Avantages: Tres util au niveau collaboratif, permet une communication fluide au niveau de l'organisation en temps réel

Inconvénients: Prix un peu cher par rapport aux autres

  • Source de l'avis 
  • Publié le 31/08/2021
Utilisateur vérifié
Digital project manager
Internet, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 31/03/2020

"Une messagerie aboutie pour collaborer"

Avantages: Sa légèreté d'utilisation est un plus, avec ses nombreuses possibilités de plugins.

Inconvénients: Il y a eu récemment des bugs, mais j'imagine que c'est temporaire.

  • Source de l'avis 
  • Publié le 31/03/2020
Sourabh S.
Sourabh S.
Software Developer
Logiciels, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 07/08/2021

"Slack makes business communication easy, efficient and engaging"

Commentaires: I have enjoyed every bit of using slack, it gives me a feeling of using a robust yet state of the art communication platform. Hats off to the folks at slack, keep the good work going !!

Avantages: It has carved a new segment in business communication and remote collaboration. Right now it is the gold standard as far as combining email and chat go. The User Interface is peppy and fun. The User Experience is very intuitive and efficient. We can edit messages that were sent without much noise. Love the slackbot as well it is very effective if used correctly. There are some really cool geeky features like Marvin etc which add the much needed spice to the remote work environment.

Inconvénients: I haven't seen/used a native audio or video calling feature on slack, there are some advantages of having 3rd party video conferencing integration support but an inbuilt audio and video calling would have made this an absolute front runner in its segment. There should be a feature to notify when someone has logged in back to slack.

  • Source de l'avis 
  • Publié le 07/08/2021
Utilisateur vérifié
Technical Operations Manager
Appareils médicaux, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/09/2021

"Best Team Communication Tool on the Market"

Commentaires: Fantastic, smooth and enjoyable - Slack is a powerful team communication tool with integrations to expand its reach and gather all of your notifications in one place!

Avantages: Easy to use direct message, comment threading and channel topic separation - the ultimate communication tool that will help your organisation scale online at speed. It's fun to use, full of GIF and Emoji related acknowledgement styles - bringing communication into the 21st century.

Inconvénients: It can take a while to learn how to automate your functions, short cuts and features (reminders etc) - this could be sped up with better training and a clearer user experience.

Alternatives envisagées : Microsoft 365

Pourquoi choisir Slack : We wanted a better way of mentioning, discussing and segmenting our workload into specific conversations or topics.

Logiciel antérieur : WhatsApp

Pourquoi passer à Slack: Slack has the best of all worlds.

  • Source de l'avis 
  • Publié le 18/09/2021
Jon B.
President
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 09/07/2020

"Slack is essentially advanced texting for business users"

Commentaires: I started using Slack because my client required it. I find that it cuts down on my email dependence but I'm often frustrated when attempting to compose a message without standard elements such as tables, inline images, etcetrera.

Avantages: I like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone. I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply. I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.

Inconvénients: The biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide. It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread. The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.

  • Source de l'avis 
  • Publié le 09/07/2020
David W.
David W.
Senior Scrum Master
Hôpitaux et soins de santé, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/07/2021

"The best remote collaboration tool I have EVER used!"

Commentaires: Slack is the easiest collaboration tool I've ever used. I am currently acting as Scrum Master for four agile teams, and it's easy to keep in touch with all of them and coordinate standups. File sharing is extremely easy

Avantages: Slack is a user-friendly, robust collaboration tool that allows for quick setup and access to channels both public and private. Asynchronous communication is a cinch and the Mentions and Reactions feature allows for easy access to what recent messages you have received.

Inconvénients: Due to Slacks' third party app space, there are some features that might seem to be missing at first but need to be found as a third party feature. This involves an admin or an owner having to approve the app being installed. This can sometimes be a bit of a headache on the admin end, as it requires going to obscure parts of the app to approve. It could be an easier experience.

Alternatives envisagées : Microsoft Teams

Pourquoi choisir Slack : Yammer was too slow and "social media" like for us. We wanted a faster, easier tool for us to quickly communicate with one another.

Logiciel antérieur : Yammer

Pourquoi passer à Slack: Teams lacked a lot of the features Slack has, such as custom reactions, quick calls and file uploading. We decided to stick with Slack as it offered what a more agile-friendly experience.

  • Source de l'avis 
  • Publié le 29/07/2021
Todor T.
Todor T.
Support Engineer
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 20/09/2021

"Better than the others"

Commentaires: It works. It helps better with notification and content management. It is wonderful that you can work on your own add-on and make integrations for alerts from production systems, other companies, enormous archive even with the free version.

Avantages: We are easily reachable. Slack works everywhere and usually doesn't miss a second to notify. Easy contact management, continuous collaboration with other companies, integration with Google applications and even Zabbix.

Inconvénients: The Windows and Debian clients can certainly improve on sync. Sometimes Slack freaks out in the following manner: I start the PC and at some point later, I decide to open Slack. Opening starts, the window of it appears blank, then hides itself in the taskbar and 5 minutes after that reappears on a random place in the monitors (I have 3) and overall starts in a questionable fashion. Sometimes it can't keep up with my keyboard and mixes letters with one another.

  • Source de l'avis 
  • Publié le 20/09/2021
Utilisateur vérifié
Research Scientist
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 12/09/2021

"Allows efficient collaboration when working remotely"

Commentaires: It's been a great improvement over Skype for business and timely during the pandemic.

Avantages: 1) It is hard to miss the ability to use emojis for expressive commenting in this software. It may be silly but I really like it, as I miss being in an office and chatting at the water cooler or in our cubicles. It brings an occasional smile when I work remotely.
2) Cross-referencing is perhaps the best feature of Slack. Twitter/LinkedIn like features (# and @) makes it easy to get to conversations and files very quickly.
3) Instant messaging is more straightforward than MS Teams. Able to manage copyright information, IP and trade secrets efficiently while conversing with third party clients through private channels.
4) It allows integration with Microsoft Outlook, Zoom, OneDrive and Teams. One place for all team communication related activities.
5) Being able to mute/hide channels.

Inconvénients: The difference between opening a new thread in a channel versus replying within a thread seems to be a difficult thing for team members to understand. This leads to many dead-end threads with simple emojis on them.

  • Source de l'avis 
  • Publié le 12/09/2021
Pallav K.
Pallav K.
Business Analyst
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 09/08/2021

"New digital workspace"

Commentaires: Overall it's a great product that increases productivity . It will slowly replace mails and internal communication mediums inside a large organization.

Avantages: The move towards a digital ecosystem has led to rising of collaboration tools . Software teams now work in a highly modular environment that needs an integration platform for communication. Slack is moving away from the mail which has a lag in response and is not real-time. This is unacceptable in the current business enviorment .

Inconvénients: It still lacks in terms of utility-like Microsoft teams which have a much more integrated outlook.

Alternatives envisagées : Microsoft Teams

Pourquoi passer à Slack: Better User experience and the learning curve are not steep.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 09/08/2021
Chavez H.
Chavez H.
Software Developer
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 27/07/2021

"General Ideas for Improvements"

Commentaires: It is one of the best apps for collaboration despite those cons I mentioned above.

Avantages: I like that it's always working for me and my team and is a convenient app for collaboration.

Inconvénients: Does not support multiline code snippets:
`
x =1
y=2
`
I have to be redirected to the browser to manage my apps. I wish it can be done right from the desktop app.
I wish video conferencing can stop lagging so much when my network traffic is at a peak with other developers working. I wish it can at least warn me.

  • Source de l'avis 
  • Publié le 27/07/2021
Utilisateur vérifié
Content Director
Assurance, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/09/2021

"We love Slack for organized communication"

Commentaires: We love Slack! Our remote team stays connected, we avoid a lot of email and phone calls, and we can share files and links quickly and easily.

Avantages: I like the channels the best. We used to use Google to chat with our team, but all of our conversations were in one long thread. It was hard to keep our conversations organized. Slack fixes that with the topic channels.

Inconvénients: I really don't dislike anything. I wish we could see our full message history without paying, but I don't blame Slack for trying to make some money for all their work.

  • Source de l'avis 
  • Publié le 03/09/2021
Anas A.
Anas A.
Designer
Design, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 17/09/2021

"slack is the minimal software to manage your work with ton of freedom"

Commentaires: regadless of the the fast switch i did from hangout and zoom to slack, i found it very easy to manipulating files and work conversations in the same software, and to me that a bit tiring to switch from one to another, slack could not be for everyone even though it was the best choice for me, give it a try before you judge

Avantages: saving and sharing files have never been easy to do, and no limit to what can you share
with minimal interface it is very easy to use, the control is effortless and time saving
messaging is now quick and more clearer than before with instant reaction
collaboration is much more fun and tourble-free to handle with slack

Inconvénients: the video call set up need more strengthening for more use
the tech support need to be wider due to the global os of slack
i like the price for the pro plan, but it could be a little bit matching to freelancers

  • Source de l'avis 
  • Publié le 17/09/2021
Meghan R.
Marketing and Social Media Coordinator
Immobilier, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 06/09/2021

"Great for teams at the workplace"

Commentaires: I have had many benefits using slack. For example, increased communication between team members and they are more willing to communicate using this tool. It is very interactive and can be fun in a way for our team as it is a very easy tool to use.

Avantages: I have used this software since I was in college. It was used for group projects and to communicate with our fellow colleagues. Slack makes it so easy to instantly send files and documents without the hassle of going back and forth with uploading them to emails and hoping they deliver. Slack is great in my current workplace as we have many real estate agents who need to share information. This allows us to avoid massive group texts and have everyone in one place. It makes our work much easier and more organized. I especially like how we can break off into smaller conversations if it only requires certain people. Amazing tool.

Inconvénients: I honestly can’t think of many things I don’t like. One suggestion I think that would make this software better is being able to see what time someone sees a message and who those people are who have read the messages. Cause that way I know who has seen it and who hasn’t. This can allow us to communicate better by knowing who is informed and who isn’t yet.

Alternatives envisagées : Microsoft Teams et Trello

Pourquoi passer à Slack: We chose slack instead because most of the team was already familiar with slack and how it works.

  • Source de l'avis 
  • Publié le 06/09/2021
Utilisateur vérifié
CEO
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 28/08/2021

"Slack is complex, but the best option currently available"

Commentaires: Overall I Slack is a good tool, but it can be so much better by making it more simple/friendly to use and by improving the tagging mechanism there.

Avantages: I like the fact that it is an internal team communication tool where all discussions are labeled under one "channel".

Inconvénients: The tagging/and notifications. We miss a lot of sent messages there for some reason and I blame the tagging/notification algorithm of the software.

Alternatives envisagées : Google Workspace

Pourquoi choisir Slack : Because we were looking for a more productive tool than emails.

Logiciel antérieur : Gmail

Pourquoi passer à Slack: We've been recommended to use Slack by many of our friends and eventually decided to stick to their recommendation.

  • Source de l'avis 
  • Publié le 28/08/2021
Utilisateur vérifié
Curriculum Coordinator
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 26/08/2021

"Robust tool that's so much more than instant messaging"

Commentaires: The fact that my team is 100% remote and has been for 3+ years but can still be very efficient is in large part due to Slack. We're still able to communicate and make decisions even with a dispersed team. It's such an integral part of our team at this point, I can't imagine doing without it.

Avantages: I've used Slack for several years now and at this point, can't remember how I communicated with team members before. We are a completely remote team and Slack allows us to quickly reach out to colleagues to discuss issue, socialize, share files, and much more. I think a lot people on my team enjoy the emoji options and the ability to group message and create channels allow for a lot of flexibility for multi-member communication. Slack offers a wide variety of features, like snoozing, scheduling, and setting up notifications, and they continue to add to their feature set regularly.

Inconvénients: Managing permissions and settings around channels can be confusing. I've created channels only to realize that I needed to set it up differently and then not have the permissions to make the needed change (or that the change isn't an option and you'll just have to delete the channel and start all over). Also, if you are a member of multiple workspaces, it can be easy to miss a notification or message.

  • Source de l'avis 
  • Publié le 26/08/2021
Muhammad daud S.
Muhammad daud S.
IT Manager
Services financiers, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 24/08/2021

"The great team collaborative tool to manage and share"

Commentaires: Slack is unique to provide bots, channels and options with commands. It gives the usability within our team to monitor logs and alerts which is our favourite aspect of this product. We also chat with team and arrange meetings including screen share which makes it easier for us to interact with the team on timely projects

Avantages: Slacks work as a great tool for Developers and IT Team especially in an organization. With the built in tools and API's, we can enable our system and server alerts and logs to come through Slack notification. It makes life easier to browse through the Logs on slack and search rather than on the device itself. It has great usability with team collaboration, file sharing and meetings

Inconvénients: Slack use lot of resources to run including RAM/CPU due to which it requires a good hardware to affectively work.

  • Source de l'avis 
  • Publié le 24/08/2021
Stephanie S.
Talent Scout
E-learning, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/08/2021

"My experiences using Slack for the past 3 years"

Commentaires: Overall, it's been a great tool since joining the tech industry in 2018. It's made communication really easy as well as being able to keep track of the communication. It is definitely my go-to communication tool for teams.

Avantages: I like how easy it is to use, if it's been set up correctly that is. I like that I can organize my channels into specific categories to make my workflow smoother and easier to navigate through it all. The integrations with Google Docs, Google Calendar, or our company's ATS have made things easier as well. Also being able to set notification settings for each channel also allows me to mute the channels that aren't priorities, or ensure I'm notified for channels that definitely are. I also really enjoy the search function to be able to look for previous communication. Likewise, I like that I can DM myself as this functions like a personal notebook for me. Likewise, being able to emoji messages saves a lot of time in terms of aknowledging/reactions.

Inconvénients: I definitely am not using Slack to its full capacity, but I don't know what I'm missing out on as it's not clear to me what more I could be using to make my life and work easier. Every now and then the desktop app doesn't want to load and I'm stuck with a blank screen and then I need to make use of the web app. For our package, that we're limited to only 5 set status' can feel a bit limiting to me at times. When creating DM message groups, I'd like to be able to add someone to it without losing the whole message thread or having to create a new group, but I haven't found a way to do that.

  • Source de l'avis 
  • Publié le 14/08/2021
Andrew K.
Andrew K.
Chief Operating Officer
Internet, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 11/08/2021

"Great Internal Communication Tool"

Commentaires: Overall, Slack offers a wide variety of features and customizations at a very reasonable price. The service availability has been very reliable, and the platform continues to release new updates to improve their portfolio of service offerings. For companies that rely on instant messaging for both internal and external communication, I would highly recommend this service.

Avantages: Slack is incredibly easy set up and deploy. The Settings and Administration dashboard is very intuitive and easy to maneuver, making onboarding and offboarding new members a very quick process. Slack has API integrations with a lot popular, commonly used software services such as Google, JIRA, etc., which allows users to monitor a larger spectrum of notifications within a single platform. The message service is also relatively customizable, which allows you to add both fun and productive features to what would otherwise be a monotonous instant messaging tool.

Inconvénients: Slack does not current offer advanced features for content organization. Individuals topics or groups need to be separated into channels, but you cannot add subdirectories to those channels for more granular organization. This results in an excessive number of Slack channels that need to be maintained and monitored on a regular basis, creating disorganization. Slack also has below average phone and video quality when compared to competing services such as Zoom and Google Meet. I often experience issues with bluetooth headphone connectivity when using these features.

Alternatives envisagées : Google Hangouts

Pourquoi choisir Slack : We needed something more reliable and with more robust features.

Pourquoi passer à Slack: Slack had the best overall service offering.

  • Source de l'avis 
  • Publié le 11/08/2021
Ryan H.
Ryan H.
HR Manager
Design graphique, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 03/08/2021

"If I have Slack, I don't need an email"

Commentaires: Overall, Slack has had a great impact on the productivity of my teams. I hold the position of office admin and I manage three teams of Graphic Designers, SEO, and Web-Developers. Everybody is connected through Slack. All the communication is done via Slack. We have stopped sending emails and shifted all the official and formal communication to Slack. It is easy and time-saving to get an acknowledgment of a new office policy and work on a number of other projects.

Avantages: Let's get straight to what Slack is good for: Team collaboration - check
Instant messaging - check
File-sharing - check
Audio/video call - check
Multiple channels - check
Slack is easy to install and work with. There's nothing complicated about it. It is an effective application for instant messaging. What I love most about the software is that it allows creating different channels for different teams. It works as separate virtual offices to manage work more efficiently. Isn't it cool? In Slack, you can let your team members know about your availability - turn on/offer your notifications and when you are bored, you can ask the chatbot to tell you a joke. It is pretty easy to send messages, share files, and integrate other applications such as Google Drive to import documents. Moreover, the Workflow builder and Analytics tools are my favorites.

Inconvénients: I don't know if it is really a disadvantage but Slack is kind of addictive. It has so many options, a cool set of emojis, formatting tools, the bot, and an easy way of communication that it keeps me busy chatting all the time. Oh well, one more thing: in the free version, the old messages keep disappearing. It happened to me a couple of times that I had to check an old piece of information but it was removed automatically. So, be watchful if you're still on the free version and thinking to make a decision on purchase the premium plan.

  • Source de l'avis 
  • Publié le 03/08/2021
Yann I.
Yann I.
Consultant
Médias en ligne, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 11/05/2021

"THE digital tool for team communication"

Avantages: I think that, these days, Slack is among the most popular picks for teams that would like to work remotely, for instance. So, through Slack, teams get a sort of a centralized digital hub where they can gather and exchange value and info. I'm a fan of the ability, that nowadays, Slack gives to its users, of being able to host call straight from Slack. No worries about third-party platforms working with Slack, you can use the platform's own technology to communicate with the members of your team, video calls included. Plus, the smartphone app enables you to work, access your Slack channels and interact with people from anywhere. And lastly, I'm a big fan of the Apps integrations that can be used with Slack. Would you like for your Slack channel to do something you can't do right now? There's probably a Slack app for that. Are you looking for a better way to use Slack in combination with a project management tool you use? It's doable, and so is providing customer support by connecting your customer service tool to Slack.

Inconvénients: I'm probably not the first to say this but, when it comes to Slack notifications, there must be a better way to control them. Think about having a very engaged Slack space with several channels... and each channel received and keeps receiving a notification after the other. It can be disruptive and distracting, and I think it's something that Slack should address and change as soon as they can so that users don't get "bombarded" by a ton of notifications.

  • Source de l'avis 
  • Publié le 11/05/2021
Eric r. B.
Eric r. B.
Chief Product Officer
Internet, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/03/2021

"Slack is the solution for internal communication and collaboration"

Commentaires: Slack helps our team stay coordinated, interact in a timely manner, and track information in channels that provide context.

Avantages: Slack's ease of use and understanding it paramount. While I find Teams to be over-extending itself into the Office world, Slack is just about making sure you can keep communication clear, timely and open. The ability to shift between private DMs, open channels, and private channels nicely delineates the way you can manage communication across a team. We use Slack for all internal communication, relegating email to external comms, which works really well.

Inconvénients: The channels can overwhelm casual users at times. While the system tries to clean things up with suggestions, I think Slack should do more intentional hiding of under-used channels to keep it clean.

Alternatives envisagées : Microsoft Teams

Pourquoi choisir Slack : Slack is smarter and has all of these amazing plugins.

Logiciel antérieur : Yammer

Pourquoi passer à Slack: Teams is too Microsofty, which is not a company we like much. Hipchat was too weak and got shut down eventually. Slack is the real deal - a key part of high-energy and performance work cultures. I cannot imagine startups running without it.

  • Source de l'avis 
  • Publié le 09/03/2021