Avis clients sur Slack

4,7 (21 332) Écrivez votre avis !

En savoir plus sur Slack

Slack rassemble toutes les communications en un seul endroit. C'est la messagerie en temps réel, l'archivage et la recherche des équipes modernes.

En savoir plus sur Slack

Avantages :

And I have really enjoyed the community-centred interests people put into ensuring your challenges are taken care of is really encouraging. I love Slack for this singular effort.

Inconvénients :

The only drawback is that we just have too many avenues where we connect and so Slack just got lost with all the other programs and didn't become a priority. This is why we no longer use it.

Slack - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

Slack a reçu une note globale de 4,7 étoiles sur 5 d'après 21 332 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (21 332)

Kossel essognim L.
Freelance (Togo)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Logiciel très complet et agréable pour travailler en équipe

5,0 il y a 10 mois

Avantages :

L’expérience utilisateur a été très bien pensée. J’aime bien la facilité de prise en main de l’application. On a tout d'une application de messagerie instantanée en temps réel. Le partage de fichiers et les intégrations avec des applications clés qui automatisent les processus importants permettent de gérer un pourcentage élevé de tâches en un seul endroit. J'aime également la possibilité que nous offre Slack d’analyser les donnés de nos discussions.

Inconvénients :

Parfois, sur l'application mobile, les notifications arrivent un peu en retard. À part ce petit souci, je pense que tout est parfait !

Jérémie S.
Tech Lead (France)
Aviation et industrie aéronautique, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Un très bon outil de communication

5,0 il y a 2 ans

Commentaires : Nous utilisons cette outils principalement pour les discussions écrites en plus d'outils comme skype. Nous avons créés des canaux par projet et mis en place des commandes personnalisées afin d'automatiser certaines tâches.

Avantages :

L'outil est très pratique à l'utilisation. Il permet en période de télétravail de continuer à communiquer avec l'équipe facilement. La version gratuite est certes limitée mais fonctionne très bien. Aucune panne n'est encore venue gêner l'utilisation du logiciel. Fonctionne aussi bien en natif qu'en version Web. Il est customisable facilement.

Inconvénients :

La version gratuite amène quelques limitations : - L'assignation et customisation des groupes est limitée - La limite de message fait que si les utilisateurs sont nombreux, les messages disparaissent vite. N'utilisant pas le forfait payant, il est normal que nous ayons ces limitations. Il manque des canaux oraux.

Alexandro P.
Freelance (France)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Super outil de communication

5,0 l’année dernière

Commentaires : Il est facile et amusant à utiliser, facile à configurer et, dans l'ensemble, c'est un outil puissant pour les personnes qui recherchent ce type d'application de messagerie.
Ce n'est pas pour tout le monde, mais ça vaut vraiment la peine d'avoir cet outil au moins une fois dans s carrière pour se rendre compte de sa facilité.

Avantages :

J'aime la facilité d'utilisation de Slack. On a tout d'une application de messagerie instantanée, il a plus de fonctionnalités et il est facile à utiliser. On peut lancer un appel avez zoom rapidement. Les rappelles de taches ou de reunion sont appréciables. On peut rattraper une discussion là où nous l'avons laisser nous pouvons donc suivre le file de d'une discussion rapidement Esthétique outil

Inconvénients :

Je ne vois pas trop de défaut à ce produit, si ce n'est des améliorations: - Faciliter l'utilisation des #. -La fonction d'appel vidéo, une vue en grille serait idéale pour les appels de groupe par exemple. -Améliorer le copier coller . Pas trop de défaut à signaler mis à part ces 3 petites chose

Utilisateur vérifié
Infographiste (France)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Tchat professionnel de qualité

5,0 il y a 2 ans

Commentaires : Le tchat nous permet de discuter aisément à distance (encore plus en télétravail depuis quelques temps).

Avantages :

Slack permet de discuter au sein de l'entreprise très facilement grâce aux channels publics et aux conversations privés. Il est possible de faire des rappels automatiques. Il est possible de partager simplement son écran et de faire des conférences visio.

Inconvénients :

Depuis une des dernières MAJ, il n'y a plus le lien qui permet d'accéder au dossier de téléchargement de fichiers. Mais c'est vraiment un détail car Slack est vraiment bien.

Amine A.
Ceo (Maroc)
Externalisation/délocalisation, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Slack

4,0 il y a 10 mois

Avantages :

Tres util au niveau collaboratif, permet une communication fluide au niveau de l'organisation en temps réel

Inconvénients :

Prix un peu cher par rapport aux autres

Utilisateur vérifié
Digital project manager (France)
Utilisateur LinkedIn vérifié
Internet, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Une messagerie aboutie pour collaborer

5,0 il y a 2 ans

Avantages :

Sa légèreté d'utilisation est un plus, avec ses nombreuses possibilités de plugins.

Inconvénients :

Il y a eu récemment des bugs, mais j'imagine que c'est temporaire.

Arjunsinh C.
Arjunsinh C.
SEO Manager (Inde)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Boost Workplace Productivity in a New Way

5,0 il y a 2 mois Nouveau

Commentaires : Team communication and remote work made easy.

Avantages :

Easy to use and the best part about the slack is that it integrates with all the major apps and project management systems, so you don't have to switch between multiple windows to keep yourself updated.

Inconvénients :

There are no such cons about this software. There is always a scope of improvement in all the products, no matter how big the product or service is.

Meraz H.
Meraz H.
Assistant Manager (Irlande)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Slack: The Ultimate Collaboration and Task-Completion Platform

4,0 le mois dernier Nouveau

Commentaires : Slack suits large enterprises with several departments and teams who communicate regularly. It's fast and informal. Slack is easy to use on a smartphone, making it helpful for traveling. It's less suitable for siloed or formalized teams.

Avantages :

Slack rocks. We use many channels to keep consumer, internal, and tech support communications distinct. This is a fast and simple communication tool that my [SENSITIVE CONTENT] might use to ask for my help with a customer or team procedure. It's also important to "document" queries and replies for future reference. We utilize Slack to connect with our staff, form department/project groups, and incorporate clients. It keeps us organized and simplifies communication. Connecting Slack to Apps helps with file sharing, client feedback, and document management.

Inconvénients :

Slack calls/huddles don't terminate immediately. When someone calls using Slack, direct join call option is confused; it states join huddle and call attend choice doesn't function effectively. No direct connection for entering the Slack meeting.

Kevin B.
Software Engineer (É.-U.)
Services financiers, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Nice ideas with issues

3,0 il y a 2 mois Nouveau

Commentaires : The idea of slack is great, and it helps my team communicate more quickly and effectively than something like Google Hangouts. However, with the introduction of Huddles, and seemingly with the purchase of Slack by Salesforce, there seems to be a lot more bugs than in previous versions of the sofware.

Avantages :

Slack is very easy to keep in the background and to use on your mobile device. The best feature of slack is the ability for everyone on a call to draw on the presenter's screen without any setup. Its very easy to onboard a new user and have them communicating right away. The API makes Slack a great hub for reminders and system notifications.

Inconvénients :

Over the past year or so, Slack seems to be getting a little buggy. There are regular problems with joining Huddles, getting kicked out of huddles for drawing when a presenter has drawing enabled, and getting audio to consistently work. My team has noticed problems on Windows and iOS.

Abhinav J.
Developer (Inde)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best Tool for Team Management and Coordination

5,0 il y a 2 mois Nouveau

Commentaires : Overall I love to use it and provided it has the support of integration with almost all of my tools it works as notification engine too which is one of the awesome parts of this tool.

Avantages :

Slack is my daily used software for all the team meetings and sharing work details. I like it has all the features built-in that are necessary for an enterprise team management from sharing of files and chatting to video or audio conferencing.

Inconvénients :

The support team is slow in case of any problem tho hardly we face any issue with this software it's highly reliable and one of the best things I use on daily basis.

Ghazal Z.
Ghazal Z.
RJ (Pakistan)
Utilisateur LinkedIn vérifié
Médias de diffusion, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

New Age Communication Tool

4,0 le mois dernier Nouveau

Commentaires : Good, good, gooood. Thanks to Slack that enabled us to improve our communication and achieve our set goals. Instead of email, we communicate through Slack and it gets a better result.

Avantages :

I like the cool features and amazing functionality of Slack. It makes file sharing, meetings, and team collaboration so easy that anybody can do it without putting much effort. Since we started using Slack, we have shifted almost all of our daily communication to this one-in-solution. Our team members always get in touch with each other using the real-time chat feature. We have created different channels for different teams that helps us manage the work in a more organized way. File sharing is a big part of our work routine and Slack does it professionally. Integration with other applications such as Google Drive and Dropbox is another added feature. I have the PC version and also installed the phone application that helps me keep in contact with the team so effortlessly.

Inconvénients :

The contacts tab design can use some improvement. It's all cramped up. The drop-down arrows with the channel sometimes hide the contacts and that really annoys me. I wish there was a different user interface with more ease of use.

Nathalia B.
Project Manager (Portugal)
Loisirs, voyage et tourisme, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

ICoom in Slack

5,0 il y a 2 mois Nouveau

Commentaires : I love slack, but I think its value is for fast internal communication. Not a lot for video or document sharing.

Avantages :

Is the best communication tool. Easy to use, you can have a lot of channels and bots and it seems like the info won't get lost because it is all organized.

Inconvénients :

The free version is great and I wouldn't see why to pay for the use, since you probably have free options in case you really must (in your package with the email provider or tools like Telegram, discord, etc)

Cam M.
Sr. Director (É.-U.)
Sports, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Work w/ Slack is better

5,0 il y a 2 mois Nouveau

Commentaires : It's a great platform to increase productivity and accountability while serving as the means of communications for our remote-only company

Avantages :

The real-time features of being able to communicate effortlessly with teammates, co-workers

Inconvénients :

Not much -- sometimes it doesn't sync directly from phone to computer or vice versa -- but that's user error, likely.

Mirza S.
Mirza S.
Software Tester (Bosnie-Herzégovine)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Extremely intuitive interface, rich with features with plenty integrations with other products

5,0 il y a 2 mois Nouveau

Commentaires : I have tried a lot of similar apps, and while some of them are very quite good, Slack seems like it's better than most others, using it feels very easy and natural. You can integrate it with many other tools - like being notified when a Jira ticket is created, sending a recording of a Zoom meeting to a channel, etc. All in all a very mature and feature-rich peace of software!

Avantages :

It's very easy to use and features are pretty obvious, it's pretty apparent that UX is a top priority for people who made Slack.

Inconvénients :

It's a bit pricey, and there are storage limitations for the free plan, 5 GB of message storage.

Darrik M.
Technology Consultant (É.-U.)
Logiciels, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Team Collab & Messaging system around

5,0 le mois dernier Nouveau

Avantages :

Lots to love! The vast amount of formatting options is incredible, especially compared to some other chats I've used in the past like Google Hangouts. The addition of channels is incredibly convenient for collaboration across orgs. I love that all chat history can be saved and searched.

Inconvénients :

Honestly no real complaints. It integrates incredibly well with our internal systems. Salesforce, Jira, and Zoom integrations all work without a hitch and streamline many of our workflows.

Sheldon B.
CEO/Founder (Canada)
Services financiers, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Slack is bigtime!

5,0 le mois dernier Nouveau

Commentaires : Super happy with Slack, necessity for our business in many ways, including engaging our customers.

Avantages :

I love the integrations and the ability to manage remote teams intelligently and engage in realtime.

Inconvénients :

I guess I would like some more options on pricing

Gregor T.
Senior Operations Executive (R.-U.)
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Slack is excellent and I think it should be used by every business

5,0 il y a 3 semaines Nouveau

Commentaires : Mostly for quick and efficient communication across teams and with colleagues in other countries. I also use it frequently for managing access to my Google Drive, for managing cross-team projects through Google Drive, for tracking Jira tickets and updates and much more. We use it for team meetings, sharing each other's screens when required. We also use it for cross-team discussion about issues and to create a history of previous issues and collaboration that is easy to check.

Avantages :

So many things: firstly, how quick and easy it is to communicate across teams and countries within my organisation. It is so much faster than sending an email and so much easier to attach documents, manage document access, and more. It's really quick to search for a specific issue across slack channels. It's great to be able to make new channels about specific issues and to be able to tag colleagues in those channels. It's really well-integrated into my google drive which makes my life so much easier. I like that you can grant access to a document simply by posting a link to it in a channel, rather than manually granting everyone access. I like being able to send myself messages as reminders. I like being able to call people through it. I like being able to reply in thread. It creates a great and easy-to-access record of all sorts of issues and collaborations, in a way that is far more streamlined than through email. I like being able to add colleagues to channels when required. It is great for managing Jira tickets. I also like being able to quote messages. Slack is brilliant!

Inconvénients :

Just some small things: it would be nice to get a proper notification when something is posted in select channels. Currently I only get notified if I'm tagged in a message in a channel, and when I'm working it's difficult to constantly keep an eye on the channels to see if there's an important message that I haven't been tagged in. I also find it annoying that if I make a group chat, all previous messages disappear if I add someone new. When I message myself for notes, I find it frustrating that the messages aren't more clearly separated - it becomes quite a mess in there. I would like to get a notification every time someone posts in a thread I've posted in - this doesn't seem to always happen. Finally, I would like the emojis to be easier to type, rather than having to open up the emojis every time I want to add one, it would be nice if it were easier to add two at once.

Omer I.
Omer I.
Software Engineer (Japon)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Slack revolutionized our workspace communication

5,0 il y a 2 mois Nouveau

Commentaires : I needed some time to see the benefits of Slack, coming from an email-only workplace. I soon started to appreciate the benefit of the communication style Slack made possible, and I think it is hard to imagine achieving the same level of efficiency without Slack.

Avantages :

Slack is different from the communication and chat tools we used previously. With Slack, we could create channels for every part of the project and only add people who are stakeholders in the area. Communication in these channels is visible to all their members, making information sharing the default in team communication. Direct Messages are still possible for private or secret data transfer. This channel style is also quite useful when creating alerts and notifications. All people can see all Notifications in one place and may communicate about them in the "threads" of the message. Slack also introduced "Threads" to allow for sub-communication about any message in the channel in order not to block the flow of conversation in the channel.

Inconvénients :

It doesn't support RTL languages and sometimes uploading files takes a very long time.

Utilisateur vérifié
Digital Strategist (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Slack Gets the Job Done

4,0 il y a 7 mois

Avantages :

For anyone used to hangouts, MS Teams, or just plain old text messaging, Slack is easy to adopt and begin using for communication and collaboration. Direct messaging others is as simple as adding '@' before their username, and when you create a conversation with multiple people, they're automatically saved as a group you can instantly ping at any time. Conversations with multiple replies are rolled up into threads to keep the message board clean. And, Slack allows you to communicate with outside companies (i.e., vendors, agencies), as long as they use Slack, as well. It's such a timesaver vs. email! Slack also seamlessly integrates with a plethora of collaboration and organizational apps like Google Calendar, Clockwise and Zoom. So, seeing your daily schedule, sharing your status, and your availability to reply to others, etc. are all handled automatically. And, you can start a Zoom meeting with one shortcut and invite others instantly. And, for file management, attachments are easy to add, preview and fully display.

Inconvénients :

Slack uses shortcuts to fire certain apps or actions. This approach is great if you're used to thinking in code. But, for anyone that isn't, it may be a lot to learn so many different shortcuts and could possibly cause some users to miss out on Slack's more powerful features. The same goes for Slack markdown in general. There are some great templates to add greater usability to Slack posts. However, they require using and editing Slack markdown, which basically is easiest done in the markdown builder tool and then pushed back into Slack. The markdown code itself is straightforward. But, for teams that don't code (and honestly may not need to code), it's a missed opportunity for them to do more with Slack.

Samantha M.
Senior Business Facilitator (Philippines)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Slack offers seamless Communication across the organisation and value for money

5,0 il y a 8 mois

Commentaires : Overall Slack is a great platform for teams looking for seamless communication across the organisation and value for money.

Avantages :

Slack is one of the best platforms available for team communication. After using it for almost 3 years now, it provides our organisation with real-time and seamless communication and offers the most value for your money. Through Slack, you can instant message your team for a quick ask or direct message a specific member for any questions. You can also share files easily by uploading or you even connect your Google Drive/Dropbox to share file links. You can also have fun communicating using emoji's or just share fun GIF's to your team. The free version offers all the features needed for team communication but if you want additional productivity features to level up your communication like communicating with outside vendors on your workspace, then you can definitely opt for getting paid plan. Slack is a very intuitive platform and user friendly.

Inconvénients :

Slack is a great tool for communication across teams but it does not offer any project management features.

Dayna D.
Busienss Develement Manager (É.-U.)
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

Slack is great for remote teams!

5,0 il y a 8 mois

Commentaires : This tool has helped us communicate as a team. It has helped us restore some type of "culture" in a remote workforce.

Avantages :

We love that you can see when teammates are in a meeting. Set up away notifications. Sync to our calendars. The newly added scheduled message feature is great so we can send messages within business hours (especially when someone is working outside of typical hours)

Inconvénients :

There isn't really much to not like. I haven't had many issues with the tool not performing but, occasionally the call feature can be a little buggy. (does not happen very often)

Utilisateur vérifié
Manager (HR and Engineering) (Bangladesh)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Magic tool for remote work communication

5,0 il y a 8 mois

Commentaires : Love it-Hope to use slack regardless of where I end up throughout everyday life. May even use it for individual utilize and can undoubtedly make bunch visits with companions,

Avantages :

Slack makes informing proficient and puts together messages into various channels. It is extremely helpful to private message just as make gatherings. Moreover, records are saved and filed for simple access. I likewise enjoyed the usability and capacity to work together with anybody in your association. My most loved uses out of the product 1.) Unlimited number of channels-Public/Private 2.) Ability to make shapes that get distributed to explicit channels 3.) Love utilizing the/remind piece so I can get pings about undertakings requiring finish or a straightforward subsequent update 4.) You can have some good times and tweak. For instance: We have a 'Jokes' channel that the leeway bot will make you wisecracks on the off chance that you ask 'bot make me a father quip'- It's astounding

Inconvénients :

Difficult to think of any as a client yet heres a shot: 1.) The limitless assortment of channels makes the high opportunities to get steady pings in case somebody @'s you in a channel. 2.) You get dependent and wind up using your organization correspondence application 'Slack' off hours and simply signing on as though it were a web-based media page. I disdained the failure to make a public gathering "private" after it's creation. Would incidentally slack and my. messages would just come through on my telephone and not work area

Carmel R.
Owner (É.-U.)
Assurance, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Innovative Tool for Team Building!

5,0 il y a 9 mois

Commentaires : Overall I really enjoy slack! I prefer the desktop version over the web version. The desktop version allows quicker access! Also the direct message feature is important feature in slack that I use. Often at times sensitive message have to be share with an individual rather than the group. Also the emoji's are plentiful selection! I love the mass variety and options available!

Avantages :

The greatest thing I like about slack is the ability to create different channels to assist on different topics , groups, and teams within the organization! I also like the accessibility features! You can access Slack from virtually any device! I travel a lot and this feature is extremely important!

Inconvénients :

The software features can take some time to get use to if you have no computer experience. For me my biggest challenge was learning on how to use the alerts and notification features within the program. But in fairness I was able to grasp everything within a few days. So not that long at all.

Alexandros B.
Educational robotics teams' coach (Grèce)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A great collaboration and communication platform for teams - even young aged ones

5,0 il y a 9 mois

Commentaires : Coaching a team of 10-15 children from 12 to 15 can be quite challenging. However, we have been able to incorporate Slack in our day to day work. All of our communication is in Slack, independent of Facebook etc and the children had no problem with it. Great features, easy creation of subgroups and sharing. Overall great software and I probably one of the only options offering these kind of feature for free and so well integrated.

Avantages :

I love the easy creation of team channels for different topic, and the message threads. I honestly find it very difficult to use a platform without this feature any more. Not needing to spam the whole team with a smaller conversation is great, especially for younger teams. Also third party integrations is a feature I use all the time, mostly Google drive and simple poll for now.

Inconvénients :

Sometimes the notifications on my phone don't work very well and i occasionally have some complaints from third party apps (which has little to do with Slack though), like not being able to edit polls from simple poll etc.

Kavya S.
Graduate Student (É.-U.)
Recherche, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Slack is one of those products that has no direct competitor because they're so good

5,0 il y a 9 mois

Commentaires : I've used Slack in multiple arenas--as an employee of a young startup, a researcher at a large academic institution, and as a member of student clubs/organizations. In each of these environments, Slack was a terrific way to collaborate with my team. We considered Microsoft Teams and other similar environments, but Slack was always the clear choice.

Avantages :

The things I love about slack: single sign-on for multiple workspaces, the 'magic link' to sign in with your email, the custom animated emojis (this seems silly but it's become a hallmark of one of my slack workspaces and my team enjoys them!), the ease of creating a new workspace and adding channels/teams, and the way we can quickly share files. I don't use many of the integrations in Slack but from what I've seen in workspaces that aren't managed by me, they work seamlessly and effectively.

Inconvénients :

I mentioned this elsewhere as well, but there are some issues with real-time synchronization; if I get an alert on my computer and open it, there is still a popup number on all my other devices that remains until I physically open slack on each device. This isn't a huge issue but it is very irritating when you constantly have a notification on the app.