Avis clients sur PhoneBurner

PhoneBurner An Amazing Product For Business

Commentaires : The voicemail drop feature is unparalleled for time saving. One click and you're done and on to the next call. We are able to go through our calling list quickly and easily. Time saved on calling is essential with a small business like ours where we are handling more than one task with clients. Each call stays registered, follow up calling is done with ease. Customer Service was friendly and easy to work with. Highly recommended.

Avantages :

PhoneBurner makes calling and record keeping easy. We were able to see increase in productivity immediately. You can go from one call to the next immediately or there is the option to pause between calls to make notes.

Inconvénients :

We haven't found anything we didn't like with PhoneBurner, there are constant improvements to the platform.

Best customer service of all 7 call software I used. Outstanding.

Commentaires : You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind.

Avantages :

I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that).

Inconvénients :

I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents.

Phone Burner Review

Commentaires : I recommend the Phone Burner platform because it is practical and user friendly. Plus, it really helps to have custom real-time accurate interactions with customers, to increase sales.

Avantages :

I like the fact that Phone Burner is so customizable. Every business needs something different that works for them. And this platform has the ability to adapt accordingly. It is practical, easy to set up, and user friendly.

Inconvénients :

It can be a tad expensive for a small business. But it is really worth it. If you use it on a consistent daily basis.

The Worst Support and Billing Team - Horrible Service

Commentaires : By far the worst service in any business vertical that we have ever received. Customer Support/Tech Support departments are not the brightest individuals and have horrible people skills. The billing department is unable to create invoices that are required for tax purposes.

Avantages :

Nothing. Horrific software and service top to bottom.

Inconvénients :

Entire new customer support and billing team.

A Great Tool for you Toolbox!

Commentaires : Make it a great day!

Avantages :

The Phone Burner is a terrific CRM system that’s an equal combination of being FUNCTIONAL and FLEXIBLE.It’s super easy to upload as many leads as you could possibly dream of. You can sort & prioritize leads, set up dialing sessions to call prospects while viewing your own phone scripts. That’s a big plus. No more being tongue tied! You can customize follow up emails, while the system records your results. The Smart Sender option packages your videos and links into one compact email package to your prospect/clients. That’s really nice.The instructional videos are nicely put together that explain the system and can answer questions. If you need assistance, the Support Staff are very helpful and quick to be there.Phone Burner is an excellent tool to help build high-trust client relationships. It’s great tool for your toolbox!-Karl Kindschi, Phone Burner Subscriber

Inconvénients :

Nothing comes to mind. When I think of something, I'll let you know.

Making 400 calls per shift has never been easier

Avantages :

This software is feature-rich and powerful. Employees save time by having their call queue preloaded for them. They can also choose who and how many people they want to call. The uses for PhoneBurner really are endless. They can be used for outbound sales as well as following up with customers. The onboarding help they give you is fantastic. Another huge plus is no minimum seats. The UI is fantastic.

Inconvénients :

The menu could be organized a little better. I would really love if the report section had a link on the top so I could quickly track how my team is doing instead of the current configuration where it is buried a bit. Also, I would like it if they would add one more folder level. I have a tendency to segment my lists intensively so on the top level it gets a bit crowded.

Need to make more calls? YOU NEED THIS!!

Commentaires : I LOVE Phone Burner! I used to work in a call center so I was familiar with a dialer but this one is fantastic! I started using it because of it's integration with Salesforce and have never looked back! I love that I can make calls and drop a pre recorded voicemail and it has nearly doubled my productivity!

Avantages :

I love that it cuts down on my time on the phone by dialing numbers automatically and by dropping voicemails before the voicemail even picks up!

Inconvénients :

I wish there was a better integration between Salesforce and Phone Burner where I could make updates to my CRM while I'm in Phone Burner but I just open another window with Salesforce in it on my computer and that solves that problem.

My Experience Using Phoneburner For Sales

Commentaires : Since I use it daily, it's performance has had a profound impact on my sales. Other people on my team who use it, can attest to its ability to making contact with their customers. I have over 4,000 clients, so this system enables me stay connected quite well, all the time.

Avantages :

First of all I'm in the rare coin business and our company has new offers every week. The ease of use of this product is excellent, so I like that I can record a 60 second spot about the opportunity and then be able to leave a message for the customer. In addition I can also send an email on the opportunity for maximum exposure & contact delivery. I'd say only 10-20% of the 100 calls I set-up in Phone burner actually answer the call. This program is very effective and I get callbacks and online business daily.

Inconvénients :

I have none. Whoever created this system, knew what every sales person needs.

Phone burner is awesome

Commentaires : Love it

Avantages :

It’s so easy to use and it allows my work productivity to triple compared to hand dialing

Inconvénients :

Not a lot of cons only thing I wish is I could input my book of business in it as well.

A must have

Commentaires : Great customer service.

Avantages :

Ease of use. Features are excellent Simple to get up and running quickly. Onboarding is well organized.

Inconvénients :

All of features are well laid out and easy to use. No cons.

Great product!!! Especially for cold calling.

Commentaires : This is a great product for functionality, service, price, ease of use, transparency, and consistency Phone Burner is in a league of its own. There are no hidden fees or charges, no miscellaneous feature upgrades that cost money, no paying per minute on top of the monthly fee. Phone Burner does what it says it does, and quite honestly, does it even better than it claims. Get the free trial if you don't believe me, you'll be sold!!!

Avantages :

Before our sales team moved to PhoneBurner we spent a lot of time comparing a ton of dialer solutions, and PhoneBurner was the obvious choice. I am always talking about the level of client support that's available, the flexibility of the platform has, and how easy it has been to get integrate and have the team using it. Best of all, our team's efficiency has significantly improved and numbers are up yet still continue to grow. I can't imagine our team connecting with our fans and clients without PhoneBurner it's indispensable. This is a great product that delivers where it counts!

Inconvénients :

The only con that I have with this product is how it integrates with some CRM's. We are utilizing ZOHO CRM and it doesn't connect, but from what I have been hearing is that they're going to be integrating with the Zoho CRM soon. This will be a huge plus and we are definitely looking forward to that. But for now, we have no problem importing/updating files then exporting back because of all the customization available.

Essential for reaching large groups

Commentaires : Overall, PhoneBurner beats any alternatives I have tried in todays market given the rules of auto dialing. While it can never be compared to old fashioned predictive dialers, it DEFINITELY holds the #1 spot today.

Avantages :

The ability to load large lists and dial those down immediately, without manual processes, is the best part of the application. Another great feature is the newer list loading tool, which allows you to create a new folder for the contacts on the fly, making organized call campaigns really easy to start.

Inconvénients :

Limitations on sort options are a pain to work around, but workable. It would also be helpful to have more integrations like an easy ServiceNow integration.

What a great program for business!

Commentaires : I enjoy the ease of my day when it is time for the calling out. Often times, I am working on other things and I use to dread making my own leads but now it is simply and quick and allows me more time to focus on the calls instead of "WHO" I am calling. Thank you PhoneBurner!

Avantages :

I love that when it is time to cold call to generate more business, there is ease with clicking an uploaded list and just dialing. No fussing over who to call next! The dialer keeps dialing!

Inconvénients :

Sometimes, I accidentally hang up and the "Talking time" doesn't really register for my employer. There already has been a resolution with this!!! I have noticed that when I hang up, it asks me "Are you done? It gives me the opportunity to call back in and jump in where I left off!

Great for making my job easier!

Commentaires : Overall, it has been a huge improvement and helped us reach more students

Avantages :

The features are easy to access, and the processes easy to learn. It's easy to go back if you have made a mistake and within the call, the features are also easy to access. Importing contacts is simple and listening to recordings is very easy compared to other software we have used to do so

Inconvénients :

Sometimes the dialer screen can be a bit overwhelming and we have experienced unexplained glitches while dialing

Game changer for sales calls.

Commentaires : My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

Avantages :

I really like that the program it can be used with ease and you're able to make so many more calls rather than manually dialing out.

Inconvénients :

It took me about a day or two to catch up with the fast pace of the program but you can always pause your dialing session to pace yourself.

Phome burner is a game changer

Commentaires : My business skyrocket once i change to phone burner its the new way to call ppl

Avantages :

I love how it send emails and voicemail with in one click

Inconvénients :

There is nothing i can say that i like the least about phone buerner, it does it job. sometimes the calls drop from fax or internet noise but thats about it.

PhoneBurner Actually Makes Cold Calling Fun

Commentaires : It really did make Cold Calling Fun!

Avantages :

I liked how the users could set up the layout on what is most critical to them when going through the lists. I also like filtering lists and abilbity to move from folder to folder. Also, I found that the calendar makes the lists of names that are ready to be called each day as a reminder.

Inconvénients :

I guess the only thing that bothered me is that when someone hung up on your when they were not interested you couldn't really tell. So I noticed that whomever I was talking to suddenly became silent and must of hung up without knowig that they did.

Best productivity tool i use

Avantages :

i could never reach the number of clients and prospects that i reach in the time period that i reach them in with any other tool. I love phoneburner!

Inconvénients :

the import process was not as good until the upgraded it. now it rocks!

11 out of 10!

Commentaires : It turned a lengthy painful process into an easy, efficient, and enjoyable experience

Avantages :

It streamlines every step and makes each step dummy proof

Inconvénients :

We had a few small glitches when we first upgraded our account with the leadstreams that came from the old system into the new upgraded version, but those were quickly resolved and now it all runs like a dream.

PhoneBurner's Power Dialer truly provides a 4x faster dialing option for sales teams

Avantages :

I love the easy to use cloud based system that allows my team to power dial for 1 hour and produce the same amount of work that the other guys are doing in 4 hours. Their voicemail drop feature allows keeps our reps from repeating the same message over and over and drop recorded messages with one click. They don't even have to listen to their message before moving on to the next call.

Inconvénients :

While it offers some CRM features, it isn't built out to be a full CRM and it's primarily designed for a B2C sales team.

PhoneBurner is a game changer

Commentaires : I started Phoneburner in May 2018 and I had $0 sales, when I started using it, I ended the year at 102% of Goal. I loved the easy of being able to get through my calling list quickly and then also leave emails for those I left voicemails to, I have had much better response and I will continue to use it

Avantages :

I like the easy of use and how much success I have had with it.

Inconvénients :

The original training tapes were not easy to follow but they have added more training information on the website and offer webinars to help become more of a expert user

PhoneBurner review

Commentaires : Everything from the free trial, to the ease of using it, to the customer service was excellent

Avantages :

I've been in sales for over 40 years and watched as auto dialer's and progressive dialer's progressed. I'm now a consultant and tried many of them who are out there now. Non of them are easier and offer mare the Phoneburner

Inconvénients :

To be very honest I don't have anything negative to say about the product except it would be nice if it were free

PhoneBurner

Commentaires : PhoneBurner is the most valuable tool I have other than my web site. It is a wonderful product.

Avantages :

This software is very intuitive. They are always thinking of new ways to improve their product. I really like that.

Inconvénients :

Nothing I can think of, I have really never found anything I didn't like.

PhoneBurner Great Help in Lead Management and Generating Sales Opportunities

Commentaires : It has been great using PhoneBurner as it has helped at going through thousands of potential customers really effectively and efficiently, and filter based on a host of variables. Sometimes there is a needle in a haystack, and it helps us find it.

Avantages :

Easy management of contacts and leads based on a broad range of variables, and efficiently keep in contact with them and filter down to the real sales opportunities.

Inconvénients :

I really can't think of any obvious negative things. If I want to be picky, it will sometimes glitch when preparing to begin a dial session - call the number in the system, and then the screen does not go to the first lead's name - stays blank. Just stop and restart the session, and no problem. Loss of 30 seconds is all.

I can't be happier with PhoneBurner and their entire team!

Commentaires : Phenomenal!

Avantages :

Easy to use, customer service, adapts to our needs.

Inconvénients :

I would love for it to have more reporting options.