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Avis clients sur GPS Trackit

En savoir plus sur GPS Trackit

GPS Trackit fournit des solutions de gestion de parc automobile personnalisées à des milliers d'entreprises issues de nombreux secteurs. Pour la conformité HOS, voir ELDFLeet.

En savoir plus sur GPS Trackit

Avantages :

Non disponible

Inconvénients :

Non disponible

GPS Trackit - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,8/10

GPS Trackit a reçu une note globale de 4,6 étoiles sur 5 d'après 297 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (297)

Claudel
Développeur web (Bénin)
Internet, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

GPS logiciel

5,0 il y a 11 mois

Avantages :

Un logiciel très fiable et sécurisé, facile à utiliser.

Inconvénients :

Je n'ai aucun reproche car il fonctionne parfaitement bien, juste qu'il emmerde parfois lors de la connexion

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Claudel, Thank you for the fantastic review! We're so happy you find GPS Trackit reliable and easy to use. Our customer service team is here 24/7 if you have any future connection issues. Best regards, GPS Trackit Support Team

Josefina
Josefina
BD (Argentine)
Utilisateur LinkedIn vérifié
Matériaux de construction, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Mostrar versiones volume_up Thumbs Up for GPS Trackit!

5,0 il y a 2 mois

Avantages :

I've been using GPS Trackit for a while now, and I'm impressed! It's a great app for keeping tabs on my fleet, whether I have a small business with a few vehicles or a larger operation. GPS Trackit has been a valuable asset in managing my fleet. It's given me greater visibility into my operations and helped me improve efficiency and safety. I highly recommend it!

Inconvénients :

I would like to be able to download videos that I request larger, or be able to see them online. Videos of 1 min are hard to find and see what happend

Réponse de l'équipe de GPS Trackit

il y a 2 mois

Hi Josefina, Thank you for taking the time to leave us such an awesome 5-star review! We're thrilled to hear that GPS Trackit is a valuable fleet management asset for your business. Our team is working on updating our video feature to accommodate your request. Keep an eye out for updates on that coming soon! Thank you for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team

JANNA
Operations Safety Manager (É.-U.)
Pétrole et énergies, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Honest Review -

4,0 il y a 2 mois

Commentaires : We are a small mom and pop trucking company, and they treat us just as we are a big nationwide company. We never feel like the little guy with them.

Avantages :

What I like most about GPS Trackit is that it isn't M*****! I had major issues with communication and billing with my previous. Took me months to get anything solved. I have not had one issue with GPS Trackit. I call in with an issue, I email with an issue or any questions, for adding units for anything and they handle it immediately and they are not pushy or intrusive.

Inconvénients :

At this point, I haven't had anything that I haven't liked. They are what they said they were.

Réponse de l'équipe de GPS Trackit

il y a 2 mois

Hi Janna, WOW! Thank you so much for the fantastic review! We love hearing customer experiences like this. It makes our day to hear that switching to GPS Trackit was everything your company was missing in fleet management. We love treating our customers with the best service in the industry. Our team is always here whenever you need us. Best Regards, GPS Trackit Support Team

Gail
Gail
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Descent Prodcut - POOR Customer Service

3,0 il y a 3 mois

Avantages :

Does what it is expected to do for a GPS tracking software.

Inconvénients :

We do not recommend using GPS Trackit or any of their sister companies. We have used them for years and DID NOT sign a contract. We decided to move to another company because we would be able to get more value for our dollar. Well, breaking up has been very painful. They want to charge for 60 days, okay fine. But, then they cut our account off the day after we cancelled. How do you expect someone to pay for 60 additional days of service, but not allow them to use the product during those 60 days?

Réponse de l'équipe de GPS Trackit

il y a 3 mois

Dear Customer, While it pains us to read reviews like this, we also can appreciate that you took the time to call out some areas of opportunity with our support team. This is definitely not the experience we pride ourselves on, as shown by other Capterra reviews touting our Customer Service. It sounds like you left GPS Trackit due to finding a better value somewhere else, but you're now experiencing issues with customer support and the 60-day cancelation policy. You are correct, we should not be shutting off the services before the 60 period ends, unless specifically requested. If you'd be kind enough to share your acount information with us directly, we would really appreciate it. This will be used to research and coach appropriately. We'd also like to know the specifics around the offer you received and where we fell short. We've provided direct contact information with this review. Sincerely, GPST Customer Experience Team

Jeff
Operations Manager (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Everything you need without the big price tag

5,0 le mois dernier Nouveau

Commentaires : help good...the team is quick to act and send new products

Avantages :

The dashboard is very user friendly. Running reports and getting a quick glance at where our trucks is simple

Inconvénients :

The text box for customer support. it seems to lag and be a bit cumbersome at time

Réponse de l'équipe de GPS Trackit

il y a 4 semaines

Hi Jeff, Thank you for taking the time to leave us such a fantastic review! We're thrilled that our product has improved managing your fleet. We're always here to help 24/7 and want to ensure our customers have an excellent experience. Best Regards, GPS Trackit Support Team

Amee
Owner (É.-U.)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Simple and cheap

4,0 il y a 2 mois Nouveau

Avantages :

Overall it does what we need. Keeps accurate time and milage

Inconvénients :

The fact that there are multiple websites required to get things done. I don't use half the feature s for this reason. Needs to be all under one website.

Réponse de l'équipe de GPS Trackit

il y a 2 mois

Hi Amee, Thank you for taking the time to share your GPS Trackit experience. We're glad to hear that you find many benefits using our product. We value your feedback and will pass it along to our development team. If you have any questions or concerns, we encourage you to reach out to our customer support team. We're here 24/7 to help! Best Regards, GPS Trackit Support Team

Trent
Maintenance Superintendent (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Killebrew, Inc

5,0 il y a 2 mois Nouveau

Avantages :

Know where my vehicles and equipment is at all times

Inconvénients :

I really can’t think of any cons, or problems

Réponse de l'équipe de GPS Trackit

il y a 2 mois

Hi Trent, Thank you for leaving us such a fantastic review! We love to hear that GPS Trackit keeps your business operating smoothly. If you ever need assistance, we're always here to help 24/7. Thank you for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team

Jack
Director (É.-U.)
Gestion des investissements, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

GPS Trackit - Peace of Mind

5,0 il y a 2 mois

Commentaires : It Works! I am satisfied with the performance of my GPS Trackit.

Avantages :

I like the fact that any incursion while driving is recorded by the windshield mounted camera, that records activity in front and behind me with a split screen in real time, recorded into the cloud. But is most like its use as a theft deterrent. Not only does the camera record into the cloud any activity to break into or damage my vehicle, if my vehicle is stolen and the camera removed, the hidden GPS continues to send its location for the police to recover.

Inconvénients :

None. There is nothing I do not like about GPS Trackit.

Réponse de l'équipe de GPS Trackit

il y a 2 mois

Hi Jack, Thank you for the fantastic 5* review of GPS Trackit! We're honored to help you protect your business and your vehicles!

Ray
Recruiter (É.-U.)
Recrutement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great GPS tracking option

5,0 il y a 2 mois Nouveau

Avantages :

GPS Trackit provides all of the necessary tracking features that our company needs at a very competitive cost.

Inconvénients :

I honestly can't think of any off the top of my head.

Réponse de l'équipe de GPS Trackit

il y a 2 mois

Hi Ray, Thank you for leaving us such a fantastic review! We're thrilled to provide the features your company needs to track and manage your fleet. Our team is always here for you 24/7 if you ever need assistance. Thank you for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team

Clay
Manager (É.-U.)
Pétrole et énergies, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

GPS Trackit user

5,0 il y a 2 mois

Avantages :

The plug and play OBDII's are very easy and convenient to use in our company vehicles. Also, the maintenance section is user friendly.

Inconvénients :

We were not satisfied with the ELD platform

Réponse de l'équipe de GPS Trackit

il y a 2 mois

Hi Clay, Thank you so much for the great review. We're thrilled to hear you're happy with our products and services. We would appreciate more information about your ELD experience. Please feel free to reach out and provide more information.

Blaine
Fleet Warehouse Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

IFSS GPS review

5,0 il y a 2 mois

Commentaires : very good product and service throughout

Avantages :

plug n play feature. The reports accent is beneficial too.

Inconvénients :

The plug in unit has had some issues with communicating with car causing dash alarms and driving issue

Réponse de l'équipe de GPS Trackit

il y a 2 mois

Blaine, Thank you so much for all the stars and the great review. We'd like to know more about the dash alarms you're experiencing. Please reach back to your AM or contact us at customerservice@gpstrackit.com.

Nathanael
Fleet and Facility Specialist (É.-U.)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Useful product with a lot of features

4,0 il y a 9 mois

Commentaires : GPS tracking has completely changed the nature of our operations and we couldn't have grown as much as we have over the past 4 years without this product. Good customer service as well when we do have an issue.

Avantages :

We use this product heavily for tracking our delivery fleet on a daily basis, as well as temperature tracking as we are a food distributor and must ensure we are maintaining cold chain requirements. GPS Trackit is fairly simple to use and learn, has a lot of features, and is reasonable cost.

Inconvénients :

Reporting can be a bit confusing and difficult to learn. The UI is a bit clunky and could be improved, although I believe there is a newer version that we have not explored fully as of yet. We've had problems getting some of our temperature sensors to work reliably.

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Nathanael, Thank you for your review! We appreciate your feedback and insight on your experience with our product. As a reminder, we do offer unlimited live training for our customers. We also recommend visiting our Knowledge Base to find helpful articles, videos, and tutorials that walk users through troubleshooting and navigating our platform. It makes our day to hear that implementing GPS Trackit into your business has helped your operations grow. Thank you again for the positive review! Best regards, GPS Trackit Support Team

Kristina
COO (É.-U.)
Services environnementaux, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great platform

5,0 il y a 9 mois

Commentaires : GPS tracking is extremely important for the safety of our operations and GPS Trackit not only provides a great platform, but they were competitively priced per unit and contract length. I would highly recommend them to anyone wanting eyes on their fleet and drivers.

Avantages :

I did a lot of research prior to signing up with GPS Trackit and did several demos with their competitors. Their platform was (and is) the most user friendly and functional in my opinion. The camera quality is also fantastic and the alert feature has been helpful in notifying drivers of unsafe driving behaviors.

Inconvénients :

The cameras recently had an update and needed to be re-calibrated (it was alerting our driver of lane departure when he was not doing so). But thankfully, it was a quick call to IT and was resolved right away. Other than that, we have not had any issues or complaints.

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Kristina, Thanks for the fantastic review! We're thrilled that you find our product user-friendly and to work best for your business. Our customer service team is always here to help 24/7 whenever you have any issues. Thanks again for taking the time to share your experience! Best regards, GPS Trackit Support Team

estella
President (É.-U.)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Accurate tracking device

5,0 il y a 9 mois

Commentaires : I would not want to have all the benefits that GPS Trackit offers. The daily checks on my team location, and easy-to-use follow up reporting is crucial to our business.

Avantages :

Accurate tracking and little downtime. Intuitive reporting.

Inconvénients :

In the past, updates to our profile (address specifically) have not been changed over and I've had to contact a few times with still no update. Also, after adding an additional device after our initial order, we have to have a separate account instead of just 1 account.

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Estella, Thank you for taking the time to leave us such a positive review! We're glad that our product has improved operations for your business with accurate tracking and intuitive reporting. If you ever have any additional issues or questions, please don't hesitate to reach out to our customer service team. We're here to help 24/7. Thank you again for your review! Best regards, GPS Trackit Support Team

Cindy
SERVICE MANAGER/HVACR DIVISION (É.-U.)
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

GPS Trackit is the way to go

5,0 il y a 9 mois

Commentaires : We have used the device for several years; we researched a device that was not only mid-range priced that also offered all the details that are important to our company and team. The device fit all the criteria and is very easy to use. Customer support is always helpful and addresses any issue with a correction in an expedient manner . We are very happy with the device and have recommended it to other companies

Avantages :

Price as well as the device is very easy to utilize

Inconvénients :

in all the years we have used the device I can honestly say I have no issues to complain about

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Cindy, Thank you for leaving us such a fantastic review! We're thrilled you've been a customer for several years and that our product continues to improve operations for your business. Thank you again for taking the time to share your experience! Best regards, GPS Trackit Support Team

Kelly
Operations Manager (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Vehicle tracking made easy.

5,0 il y a 9 mois

Commentaires : Great company to work with. If there's any problems, they are very quick to resolve.

Avantages :

Knowing exactly where the vehicles are located.

Inconvénients :

When there is a data loss, and it takes some time for the system to recover.

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Kelly, Thank you for the awesome review! We're glad that our product has made tracking your vehicles easy. We do our best to resolve any system outages quickly to minimize any issues for our customers. Thanks again for taking the time to share your insight. We're always here 24/7 if you have any questions or concerns. Best regards, GPS Trackit Support Team

Brad
Fleet Manager (É.-U.)
Machines, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review

4,0 il y a 3 ans

Commentaires : Very good. Response to concerns has taken more than a few days at times. Follow up to concerns good.
Changes in staff over the last year has been noted along with process effects.

Avantages :

Reports are efficient and utilized. .

Inconvénients :

Transition to the Cloud version was very clunky, still have down time access. Navigation takes longer than the previous version.

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Brad, Thank you for the positive review! We're glad reports have helped you manage your fleet. Our team is always here 24/7 to assist you with any questions or concerns. We do our best to resolve issues as quickly as possible. Thanks again for taking the time to share your experience! Best regards, GPS Trackit Support Team

Mark
operations manager (É.-U.)
Banque, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

review

4,0 il y a 9 mois

Avantages :

mapping and land mark features, gps tracking of vehicles showing of status ecm

Inconvénients :

eld not having a recap dash board showing a drivers last 8 days

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Mark, Thanks for taking the time to leave us a review! We appreciate your feedback and insight. It is always great to hear that customers are benefiting from features on our platform. If you have any questions or concerns, please don't hesitate to reach out to our 24/7 customer support team. We're happy to help! Best regards, GPS Trackit Support Team

Anna
DOT Compliance/HR/Safety (É.-U.)
Transport routier/ferroviaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

mine point

4,0 il y a 9 mois

Avantages :

I like knowing where everything and everone was.

Inconvénients :

Kept losing connection more often than we thought it should

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Anna, Thank you for taking the time to leave us a review! We appreciate your feedback. It's great to hear that our product has improved tracking for your company. Our 24/7 support team is just a phone call or email away if you ever have any issues or questions. Best regards, GPS Trackit Support Team

Lindsay
Office Manager (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

GPS Tracking

4,0 il y a 9 mois

Commentaires : Customer support is great!

Avantages :

Having the GPS tracking on our service vehicles helps our office with billing.

Inconvénients :

When the system goes down, it does take a little while to become fully functionally again.

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Lindsay, Thank you for taking the time to leave us such a great review! It's fantastic to hear that our product has helped make life easier for your business. When outages occur, we do our best to resolve them quickly so there is no disruption to your service. If you have any questions or concerns, our team is here to help 24/7. Thanks again for sharing your experience! Best regards, GPS Trackit Support Team

Elizabeth
Office Administration (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best GPS Software!

5,0 il y a 3 ans

Commentaires : From the very beginning I have been impressed with this software and this company. Their customer service is incredible and very intentional in making sure the customer is satisfied. Would highly recommend to anyone!

Avantages :

GPS Trackit is incredibly easy to use, has one of the best customer support teams, and has so many awesome features that make tracking our fleet so much easier.

Inconvénients :

The only con is they aren't quite up to speed with GPS dash cams, as their pricing is far higher than other companies we've looked at. Wish that price wasn't so high so we could use that service.

Melissa
Financial Controller (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review

4,0 il y a 9 mois

Avantages :

We can keep up with where our trucks and drivers are.

Inconvénients :

The website changes our tags after we fix them every time.

Réponse de l'équipe de GPS Trackit

il y a 9 mois

Hi Melissa, Thanks for taking the time to leave us a review. We appreciate your feedback and insight. Please feel free to reach out to our customer support team so we can further assist you with the issues you're having with tags. We're here 24/7 to help. Thanks, again! Best regards, GPS Trackit Support Team

Karen
Financial Officer (É.-U.)
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FC Loves GPS Trackit

4,0 il y a 6 mois

Commentaires : Happy with the service it provides and the CS personnel are great

Avantages :

The ability to know where our vehicles are.

Inconvénients :

Nothing

Réponse de l'équipe de GPS Trackit

il y a 6 mois

Hi Karen, Thank you for leaving such a fantastic review. We love having you as a customer! We're thrilled to hear you're happy with our service and customer support team. We're always here to help 24/7 whenever you need us. We appreciate your positive feedback! Best Regards, GPS Trackit

Justin
Forman (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

GPS Tracking

5,0 il y a 6 mois

Avantages :

I like that you are able to pull docs and information

Inconvénients :

I dont like that the website was changed and now its hard to find what i need

Réponse de l'équipe de GPS Trackit

il y a 6 mois

Hi Justin, Thank you for taking the time to leave us a review! We're glad to hear that our product has made it easy for your company to pull documents and other information. We encourage you to reach out to our 24/7 customer support team to assist with the issues you are having navigating the website. We're always here to help you! We appreciate your feedback. Best Regards, GPS Trackit Support Team

Louie
Safety Coordinator (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

GPS Trackit

4,0 il y a 6 mois

Avantages :

it use to be really easy to find what i need. now they changed the website and i cant find the documents i needed. go back to how it was

Inconvénients :

they changed the website so i cant find what i need

Réponse de l'équipe de GPS Trackit

il y a 6 mois

Hi Louie, Thanks for taking the time to share your feedback! We apologize that you're experiencing issues with the platform. Please reach out to our customer support team so we can help resolve the issues your experiencing. We're here 24/7 to help! Best Regards, GPS Trackit Support Team