Avis clients sur Resource Guru

Logiciel de gestion

Avantages :

C'est tres bon logiciel qui permet de fair la gestion des Ressource human.

Inconvénients :

Je recommande ce tres bon logiciel au utilisateur. Tres sécurisé

Best SaaS tool we use in our business

Avantages :

Resource Guru literally transformed our business. It’s a super simple, yet incredibly powerful scheduling tool. It was very easy to implement and there was no friction onboarding the team. We’ve even setup some automations using their API, which feeds the data into our operational reporting. If you’re looking for a resource management and scheduling tool, look no further than Resource Guru.

Inconvénients :

The only thing I would like to see them add is a ‘do this every time’ option when I am asked how to handle a clash, rather than making me choose every time. Our business is such that we have to rearrange the schedule A LOT, and it gets annoying having to select an option over and over when I’m switching people’s schedules and it’s only going to be a temporary clash for 2 seconds. That’s a very small complaint though. Other than that, the software is perfect!

Simple and to the point - Resource Gu does the one thing we need most, and it does it extremely well

Commentaires : It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.

Avantages :

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

Inconvénients :

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

Great product but no development

Commentaires : Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing. The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product. So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.

Extremely handy software, easy to use, visibly appealing, great to manage and schedule.

Commentaires : Positive, I do enjoy managing RG for our company. My company want us to migrate and start using the schedule planned for Office 365, but I had to push back and explain that this software is up to date, already does everything we need it too and Office 365 still has a long way to go before we can use it for what we want. It's safe to stick with RG that we know how to work, we know what it does and what i can't do and it works, no need to change something that isnt broken.

Avantages :

I like the appearance of the software - its clear, self explanatory, easy to navigate, see the bigger picture to jiggle schedule resource about, etc. I like how easy and quickly the support team are there to assist when needed. I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.

Inconvénients :

It isn't a negative but I would like to have a scheduling log, to see at what time and date did someone book a slot onto the schedule. I manage the Creative Studio, depending how many campaigns and the urgency in hitting these deadlines, I need to keep track of the entire departments availability, knowing when i can move things around in order to deliver last min projects. Only myself should have booking access, but I currently share it with Creative Directors, so they can schedule in my absence, but I can't see when they have booked them in so i can keep track. Is this something you could implement, please? Thanks,

Alternatives envisagées précédemment : Microsoft 365

Pourquoi passer à Resource Guru : Office 365 is still a very new software that requires lots of updates and features adding to it, that yourselves already provide.

Kudos

Commentaires : As a small, but growing organization, we were having trouble measuring how our creative resources were being allocated. Resource Guru quickly solved that problem.

Avantages :

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

Inconvénients :

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources.

Alternatives envisagées précédemment : Smartsheet et Microsoft Excel

Pourquoi passer à Resource Guru : Using Excel and Smartsheet required too much effort and the Project Managers would not be able to effectively track changes in resource allocations.

Resource Guru has been a game-changer for us

Commentaires : I love Resource Guru. It's the only thing that's shifted our capacity management into a new gear. By which I mean: No more trying to manage everything from a single calendar, complete visibility over workflow and appointments, and the ability to see at a glance how much time is available on any given day.

Avantages :

1. It doesn't try to do anything other than what it's best for 2. Calendar sync 3. Cost-effectiveness 4. Responsiveness of the support team (including on UX suggestions! Amazing.) 5. The little guru on the dashboard. Yeah it's cosmetic but it makes me feel good every time I log in. 6. Easy to set up and use.

Inconvénients :

The only things I really dislike a cosmetic and non-fatal. They are: 1. The inability to hit a "today" button to go back to today's date, and the thin scrollbars right and left 2. The fact that I have to literally click and drag events to create instances on non-consecutive days, rather than selecting dates.

Alternatives envisagées précédemment : Basecamp, ClickTime et Smartsheet

Pourquoi choisir Resource Guru : It's just ineffective to manage capacity in a calendar OR a spreadsheet (which is what we were doing previously).

Pourquoi passer à Resource Guru : Everything else is not just resource specific. Resource Guru is (ref comment about it just doing ONE thing and doing it extremely well). Plus the cost. Resource Guru is incredibly cost-effective for a micro team like ours, which runs almost entirely on subcontractors.

Useful too for transparency across teams

Commentaires : Any questions I had were answered clearly and quickly. They are very accommodating and the tool has improved over the last 6 months as well. It has helped us streamline utilization and project assignments.

Avantages :

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

Inconvénients :

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

Alternatives envisagées précédemment : Saviom

Pourquoi passer à Resource Guru : Chose Guru for the cost and ease of use and setup.

An option for time, cost, manhour management for small-medium scope

Commentaires : Generally no issue if the scope is small to medium. larger scope requiring links to many other apps may take time to sync.

Avantages :

Intuitively easy to use, good usage of colors to present a quick glance of resource versus objectives deliverables

Inconvénients :

Integration with existing calendars, tools may not be smooth and sometimes not synced.

Alternatives envisagées précédemment : Trello, Microsoft Teams et monday.com

Pourquoi passer à Resource Guru : Good usage of colors to present information quickly

Easy to use high level planning tool

Commentaires : Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.

Avantages :

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Inconvénients :

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

Alternatives envisagées précédemment : Asana

Logiciel antérieur : Google Docs

Happy Experience with Resource Guru

Commentaires : I am using Resource Guru for time reporting, it's easy to use and process of extracting the time report is quite easier.

Avantages :

Time report with Project classification help us to identify which resource is working on which Item , which enables more transparency.

Inconvénients :

Nothing as such, since I started using it recently.

SM user

Commentaires : As mentioned I have implement RG to both my previous and current working places. Its easy and simple, no complications, not clumpy.
I use RG on a daily basis to book my whole team's daily tasks.

Avantages :

Easy to use, simple for all team members. Looks visibly pleasing. I have implemented Resource Guru to my previous and current working places. Very good value for money.

Inconvénients :

Needs to have an action for users to click once they have completed the task. I have been waiting for this for a few years now. Still not very mobile friendly.

Alternatives envisagées précédemment : monday.com

Pourquoi passer à Resource Guru : It was more beneficial for my team and how we work daily.

Easy to use calendar and resource management

Commentaires : Resource Guru is a great tool when you need to schedule multiple resources. It is easy to use, does not require any software installation and is a very good tool.

Avantages :

Easy to set up, use and implement. Great value for money and super customer support. Integrates with outlook.

Inconvénients :

Mobile solution could be better. It works fine, but could be improved.

Alternatives envisagées précédemment : Microsoft Outlook

Pourquoi passer à Resource Guru : Easy sharing of calendar, making it very easy to identify free resource and assign them to a task. No need to email meeting invites back and forth. Easy to include external resources. Good value for money.

Game Changer

Avantages :

The ability to schedule out months at a time. Small projects do not get lost in the shuffle of construction projects that go on months at a time where we are constantly pulling on and off of. It is so easy to use and customize. Field staff caught on intuitively and almost immediately.

Inconvénients :

I cant think of anything I don't love about RG. I do not use many of the advanced features because we have project management software that gives us reporting.

Alternatives envisagées précédemment : Calendly et Microsoft Excel

Pourquoi passer à Resource Guru : It seems easiest and most intuitively laid out.

Resource Guru Review

Commentaires : Overall, my experience with Resource Guru was positive. The platform provided an effective solution for resource management and scheduling, improving the efficiency and productivity of our team. The intuitive interface and scheduling features made it easy to allocate resources and track project progress. The platform's reliability and real-time updates ensured that everyone had access to the most up-to-date information. Although there were some limitations in terms of integrations, the overall experience with Resource Guru was excellent, empowering our team to effectively manage resources and deliver projects on time.

Avantages :

One of the aspects I liked most about Resource Guru was its user-friendly interface and intuitive scheduling features. The platform provided a seamless experience for managing and scheduling resources, allowing me to easily assign tasks, track availability, and monitor project timelines. The drag-and-drop functionality and clear visual representation of resource allocations made it simple to plan and allocate resources efficiently. Additionally, the real-time updates and notifications ensured that everyone on the team was well-informed and could adapt to any changes or conflicts quickly.

Inconvénients :

While Resource Guru had many positive features, one thing I liked least was the limited integration options with other project management tools. Although the platform offered some integrations with popular tools, there were instances where I needed to manually transfer data or reconcile information between different systems. It would be beneficial to have more seamless integrations with a broader range of project management and collaboration tools to streamline workflows and avoid duplicating efforts.

Intuitive and efficient resource management software

Avantages :

The best part about Resource Guru is the reporting system. Given how fuss-free the management tools are to use, the reporting system is the proverbial icing on the cake, as it aggregates all your available data in one easy to use panel. Not to mention, it is so intuitive to use and has such a remarkably low barrier to entry, that I onboarded all my team managers in a single day, and have never looked back.

Inconvénients :

Some parts of the UI look a bit dated, like the "adding resources" panel, but it's honestly not a big deal because you only use it once when adding your resources, and hardly touch it ever again. Other than that, changing the default working hours is a bit tedious, but again - do it once and you never need to adjust it again.

Alternatives envisagées précédemment : Basecamp, Float et monday.com

Solved the Scheduling Problem

Commentaires : It has been an excellent experience. I brought resource guru to my current company after experiencing it as a project manager at another consulting firm.

Avantages :

The ability to filter, sort, and visualize resource assignments across 50+ individuals with a variety of technical abilities has helped remove a lot of the pain in managing geographical diverse field crews

Inconvénients :

I would like the ability to see 4-6 months on the screen at once. Instead of individual blocks for each day, I would like to see each block represent one week (a zoom out option). Some projects are 1-5 days, while a lot of assignments are 3+ months.

Value for money and SO easy to use

Commentaires : This has saved us countless hours of email writing and phone calls as our trainers can see their bookings without us having to call or write to them each time something changes. All of our sales and booking team can immediately see who is available for times requested by a client. Our Marketing and Finance departments love the reports and they are so easy to customise.

Avantages :

Colour-coded projects, ability to mark projects as confirmed or tentative, able to sync the software to individual calendars, easy to customise reports, everything on one screen, easy to add and customise new resources. I could go on but, this software has grown with our company over the past 4 years and we are all very happy with it.

Inconvénients :

The new features that are added are not always in the order we want. For example, it took 4 years for the confirmed/tentative option to be added - a very useful feature for us but I understand that the Resource Guru Team needs to prioritise features based on the overall needs of their customers.

Resource Guru Overall Review

Commentaires : Overall a great app. Has certainly improved my time management abover all else. This app really enables me to keep on track of my workload and stay organised in the fast paced agency. Very useful indeed and couldnt work without it.

Avantages :

As an account executive for a design agency, being able to shcedule resource is a key part of my daily activites. RG is super easy to navigate and makes scheduling my work really efficient. I use it every day and it makes my work management a whole lot easier. An email first thing in the morning shows what I have scheduled for the day so I can be prepared for the days bookings. The dashboard also enables me to see what Ive got in for the day which is great. I can easily cancel, edit and add new bookings with just a couple of clicks. Using the different colour schemes also enables me to see who on my team has bookings so if i ever need to edit a booking, I kow who to speak too on my team. Overall, I would highly recommend this app too anyone as its super intuitive and no training is really needed! Perfect for anyone in client services.

Inconvénients :

Nothing to improve from my point of view. I havent used all the features off the app so no comments on ways to improve.

Provides Great Resource Management!

Commentaires : With many staff members doing field work, Resource Guru helps greatly with schedule planning and tracking where staff are at any given time.

Avantages :

This software is easy to learn and use. We can see the availability of resources at a glance, and it's simple to make any edits to current entries as needed. The option to add personal photos for resources is fun to use and adds a bit of personalization to each resource.

Inconvénients :

When choosing a date to enter information, we need to scroll over the calendar instead of clicking, because clicking on dates will automatically trigger a window for entering new information.

Resource Management Made Easy

Commentaires : Overall the solution is very robust and solid at what it does. It has been used for over 5+ years and does it job well. I would like to see a bit more is product feature evolution in terms of workflow management/triggers as mentioned.

Avantages :

The filtering capabilities allows different user roles to manage their teams easily and also find relevant skills in the agency. Many people have hidden skills and talents and having them searchable allows us to tap into these.

Inconvénients :

I would like to see more API integration efforts made into other applications. I would like to see workflow triggers to handle people picking up work (validation) or not picking up work because they haven't been briefed in (trigger notification to manager) to help actually manage the validation of the acceptable of work by the individuals instead of having to follow up. This would remove a lot of chasing and admin.

Resource Guru is amazing!

Avantages :

This program has been a vital part of out organization. I use this every day to schedule all of our resources for all of our projects and even PTO. We then download this information and use it to help forecast our revenue. It is incredibly easy to use and manipulate. The Beta is amazing!

Inconvénients :

I would like it if you could add a rate to each booking. That would make it easier to forecast revenue. Other than that, the product is great!

Resource Guru - How its helped the day-to-day operation

Commentaires : Overall it's been a great experience and helped me and my team better operate our day-to-day tasks and ability to manage our staff and projects. It's a tool I've used for a few years now and do not see us looking back.

Avantages :

Ease of use - loved the beta version and very happy that is now the standard. Easy to update multiple days on the fly and saves as you go. Great feature of saving teams/groups so I can see a quick look without having to multi click.

Inconvénients :

Only thing I can say is I wish there was a better way to export reports from the software, possibly export into excel where I can print out the relevant information.

Resource Guru Makes My Daily Life Easier

Avantages :

I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!

Inconvénients :

I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.

My go-to tool for creative project planning

Commentaires : Resource Guru has helped me on my day to day, being able to plan and schedule projects easily for my team. The colour scheme makes it easy to, after a quick glance, know what projects are planned for the week and see who is working on what. The feature of 'split booking' is very hand as well.

Avantages :

Ease of use, highly customisable and visually appealing.

Inconvénients :

Something that could be added is the option of duplicating a scheduled project from one resource to another.