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Exploitez votre entreprise en toute sécurité grâce à une solution d'ouverture de session sécurisée et sans contact qui gère vos visiteurs, vos employés, vos livraisons et vos bureaux.
The ability to do away with all the paperwork required when welcoming a visitor on site.
We seem to have a lot of guests that miss this section and are wondering what the next step is. Not a big deal, but that's the only negative I can think of.
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Awesome, these guys have incredible customer service.
Commentaires : It is consistent and our customers are very happy with its use. Easy to navigate and reliable.
Avantages :
It is not a complicated system that is easy to teach the general public. I does not go down or is buggy. If there is a problem they are on it.
Inconvénients :
Some of the admin features could be a bit more robust but it does not hinder any of the front end work that works very well.
Réponse de l'équipe de SwipedOn
il y a 7 ans
Thanks for your fantastic review Mike! We're glad to be delivering the service to your School District. We have been working hard behind the scenes and have a number of great updates due in the next few weeks. Please keep an eye out! Hadleigh
Quick to Set up, Quick to sign in
Commentaires : We wanted to get rid of our paper sign in book and replace it with a simple digital experience. SwipedOn provided great assistance getting it all set up, and also answering our initial questions when comparing solutions.
Avantages :
Good customer service to help you set it up initially. After that, it basically runs itself. Before we selected SwipedOn, we looked at several different sign in apps. SwipedOn was the clear winner for us: - Simplicity - All the features we need, none that we don't need - Inexpensive - Intuitive for users - All you need is the name of the person you are visiting, very easy - web interface available for admins to see the past history of all the sign ins (including names, phone numbers, email addresses, etc. - very useful for marketing follow up). 1. Tap "Sign In" 2. Tap person you are going to visit 3. Read through the health & safety and other wording (customisable message specific to the company). 4. Sign on the ipad that you agree. 5. Ipad will take your picture and send an email to the person you are visiting to notify them of your arrival. 6. A name tag automatically prints out from a small Brother label printer next to the ipad. 7. Done!
Inconvénients :
SwipedOn is only for companies that want a "no frills" experience. If you require thousands of features, look elsewhere (for instance, there is no integration with Active Directory). Currently only works on an ipad. However, this is not a big deal. We bought an ipad lock stand to keep the ipad secure. We also can lock down the ipad into Guided Access Mode. This prevents visitors from accessing anything besides SwipedOn on the ipad.
Almost Excellent
Commentaires : We love this app, for it's potential. As they grow, their features are getting better and more reliable and we look forward to having it perfected soon! Overall, a great system that does everything we need for security, while also looking great as well! Highly recommend.
Avantages :
it's attractive, and easy to use and has the functionality we require.
Inconvénients :
There are a lot of bugs to work out, but I can see the effort and we are happy overall.
Réponse de l'équipe de SwipedOn
il y a 8 ans
Hi Sara, Thank you for your support! We're working hard to build out all the features we have planned, and it's great to have you with us. Cheers, Megan
Good customer support, potentially great software
Avantages :
Text messages, ease of use on the website, customer support is typically good.
Inconvénients :
There are are few things that we don't like about the app and it might be due to the needs of our company rather than the functionality of the app. In my opinion this software is really geared towards companies that will use the Employee function more so than the visitor function. With the size of our company, it just is not feasible to use the Employee Sign-In function. The Roaming feature makes sense but if someone Roams to another location, they then are traveling back to their Home location, it's unknown via the App if they are still in that remote location or not. This is a big flaw and makes the function useless for our company. For evacuation function to be more effective, there needs to be an iphone app available. For large manufacturing plants to have several kiosks at different entrances (which our company does at several locations), during an evacuation there is no way of actually utilizing the Evacuation option between different safety zone's managers. The only solution to that right now is to give each safety zone manager an iPad in order to hit the Safe button on each visitor/employee (if using the employee sign-in). We need an option for printing visitor tags. It doesn't make sense to have tags print if the visitor doesn't need one. (Ex. When they go to lunch and then come back). We have this a lot at several locations which adds up when it comes to buying rolls of labels on top of the text message costs.
Réponse de l'équipe de SwipedOn
il y a 6 ans
Hi Dan, Thanks so much for your review and feedback. Pleased to hear you have experienced our great customer support. We certainly have plans to improve employee roaming and our evacuation function with a phone app. A member from our Product team will be reaching out to you to discuss this in more detail. Thanks again!
Great functionality, extremely user friendly and a great support team.
Commentaires :
Dear Reader(s):
I was tasked to deploy a visitor management system for a medium sized company. I sampled many different products and decided that SwipedOn was the best product for our needs. I needed a specific set of options, so I went with the Enterprise edition and made contact with the SwipedOn team.
From start to finish and beyond, SwipedOn's support team has been on top of everything!
Pros:
The install and activation process went very smooth without any issues. They take care of everything behind the scenes. I was given the opportunity to use the software and have access to the dashboard (remote administrator tool) before actually deploying the product. This was amazing! I love the dashboard. So many great features and allows me to control what is being presented.
New feature are always in development: Not quite a Cons list
There were a couple tasks that I was trying to accomplish, i.e., keeping track of visitors that haven't signed out. I contacted my support person and asked about this feature. I got a reply the next morning, informing me of a new feature (at the time of the e-mail, it would be deployed in 3 days) to automatically sign-out visitors at the end of the day. Perfect.
I wanted to create a set of options to separate contractors from visitors, so I simply asked my support team the best approach to this. They informed me that I can create a category that the visitor can select, instead of creating two separate lists when most of the information would be the same any ways. Great!
Additional words regarding SwipedOn's support team:
Much like anything in life, communication is key to understand the needs of others for the betterment of everyone. If you have a question, comment, concern or an idea, I recommend reaching out to SwipedOn and simply communicate with them. They are very professional and helpful. You can tell they really want to help their customers and make their great product as best as it can be.
Sincerely,
A grateful IT professional
TL;DR - Medium sized manufacturing company uses sleek user friendly technology to sign in/out visitors and contractors. you can even setup a wireless printer and allow the program to access the camera to print out badges! Super cool. If you experience a drawback, please take the time to contact hello@swipedon.com to communicate with them. They are very professional and helpful.
Réponse de l'équipe de SwipedOn
il y a 9 ans
Awesome, thanks so much for your positive words. Glad to count GRW amongst our ever-growing client list. Our New Zealand based support team were certainly stoked to read your comments!
Moving away from old style pen and paper to make the employee and visitor experience better.
Commentaires : easier to manage and gives a wow factor to visitors.
Avantages :
We wanted to move away from the old style pen and paper in our organization, the system is easy to setup and easy to use, the system is very customisable. having the ability to pre-register visitors is really helpful. SwipedOn support team are really friendly and easy to talk / live chat with, always happy to help and generally resolve most issues within the initial conversation. Generally the system has had a lot of positive feedback from our users and visitors within the group .
Inconvénients :
software updates can be quite frequent, but they generally fix most bugs quite quickly after iOS updates. We have a lot of agile users who move from site to site, being able to add their email address to each account would be a great help, there is a workaround but means using a fictitious email and adding the main email as a cc'd address. future developments would be good for adding a department in the user field which could enable a quicker roll call for evacuation mode, it is quite slow running through a site with 100 users, but no slower than the traditional paper based sheets. not sure if it would ever happen, but having the ability to use an android device for the system would be a good option, given the costs of iPads compared to Samsung devices.
Great return for so little effort to put in!
Commentaires : SwipedOn is allowing us to remove the paper based sign in/out books from reception desks, enhanced our security through visitor photos and ID labels, and removed pressure from reception. Any questions we have had have been responded to straight away by the support team at SwipedOn, overall they have been a pleasure to deal with. I would highly recommend this solution to any company wishing to improve their visitor experience.
Avantages :
SwipedOn is simple to put into production at your organization yet is immediately effective in improving the experience your visitors receive. Spend a little bit of time branding your installation to your company and you have the ideal visitor and employee management system.
Inconvénients :
The only drawback is currently you have to manually add new employees to the software, however this is on the drawing board to remedy so is not that big a deal.
Réponse de l'équipe de SwipedOn
il y a 5 ans
Hi Alan, Thanks for your wonderful review, it's so good to hear how SwipedOn is improving your visitors' experience. And it's great to hear you've already been in contact with our support team about future enhancements we're working on around adding new employees! Feel free to reach out anytime via live chat if you need anything at all. :) Thanks! Lou
Simple visitor kiosk
Avantages :
Simple to use and set up within the browser portal. SMS is nice but costly. Support is typically able to help but often times their sales department isn't available when needed.
Inconvénients :
It can get expensive when adding multiple locations, sms purchases, and other options. I have several locations that I use this for. Also, and I know this isn't necessarily SwipedOn's fault but often times our users get multiple text messages from one visitor. This seems to be an issue with their SMS provider, our cell phone carrier, and being connected to wifi. We've put in a few requests for updates to fit our needs, but seems they go different routes when some things would make more sense. It'd make a lot more sense if they concentrated on an iphone app not just an ipad app. That way for evacuations, managers can use their iphones to communicate safety between different locations of safety meetup's.
Réponse de l'équipe de SwipedOn
il y a 5 ans
Hi Daniel, Thanks for your feedback, we'll be sure to pass all the points raised on to our product team. In the meantime, a member of our customer support team will be in contact via email. Thanks again for choosing SwipedOn! Kind regards, Team SwipedOn
Easy to use and configurable, great customer service if you do get stuck
Commentaires : Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail.
Avantages :
Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.
Inconvénients :
Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved.
Réponse de l'équipe de SwipedOn
il y a 6 ans
Thank you so much for the great review. We do pride ourselves in our customer support :) Also, thanks for your feedback around mobile functionality - I will pass this on to our product team. Cheers, Amy
Captures info we need!
Commentaires : Non disclosures tracked - log of visitors- notification of visitors and photo toi!
Avantages :
Great and easy to use. Keeps all our Non-disclosures in one place - we just download and save to an electronic file! Notifications when people come to see an individual are great both email and SMS!
Inconvénients :
Wish we could check in employees in bulk
Réponse de l'équipe de SwipedOn
il y a 6 ans
Thanks for the great feedback! The team are really pleased to see we're delivering directly on your requirements. Great suggestion with the bulk employee sign in. At the moment, we only have 'bulk sign out' for safety reasons. However, we're working on some exciting UI improvements in that area too - watch this space! Hadleigh, CEO
Would most definitely recommend!
Commentaires : As building admin staff we no longer need to great every visitor. Those who are here to see someone from another office are able to wait for them to come down, hence reducing the admin time for us.
Avantages :
The automation! Enabling staff to receive both text and email notifications when a visitor arrives ensures you can promptly great them, whether you are at your computer or up making a coffee. Works well for a reception with numerous different businesses within! Oh, also going paperless is a massive plus.
Inconvénients :
No note to say what to do next, after signing in. Would be good to have a pop up message stating "please take a seat and [insert persons name] will be with you shortly. I'm sure you can add this feature however, we are yet to.
Réponse de l'équipe de SwipedOn
il y a 5 ans
Hi Courtney, Thanks so much for the awesome review! It sounds like you're really enjoying using SwipedOn and we're stoked to hear it. Feel free to reach out via live chat should you need anything at all. :) Thanks, Lou & Team SwipedOn
Amazing product especially for the price
Commentaires : because our company has multiple audits throughout the year and visitors daily, this helps us to track all visitors. During Audits, we have to show proof we know who is or who has been in the facility. rather than shuffling through Paper, we literally pull the information from the Cloud that show when someone entered, there forms required to be signed(which are loaded into the SwipeOn Software), and ha a photo of them. it makes it easy for us compared to the traditional way we would try and keep track.
Avantages :
the product is very easy to use for employees and for our visitors. it helps us keep a digital log of who is here and who has exited. I would recommended this product 1, for the functionality, and 2 because the price point is great compared to the other software I had been looking at a month prior to buying SwipedOn.
Inconvénients :
I haven't found anything so far that I would say is a con.
Réponse de l'équipe de SwipedOn
il y a 5 ans
Hi Jared, Thanks so much for the awesome review! We're stoked to hear how well you're getting on with SwipedOn and the benefits you're already experiencing using our visitor management solution. Feel free to reach out anytime via live chat. :) Thanks, Lou
Great software - easy to use!
Commentaires : I like the updates we get in particular when we have an important National campaign eg: Maori Language Week. Received some useful tips on changing our screensaver to acknowledge Te Wiki o Te Reo Maori. Great initiative! [SENSITIVE CONTENT], our Technical Specialist Support is great and super fast at responding to any questions we have.
Avantages :
All our staff have the app downloaded on our mobile phones so during covid it makes it easy to use the app to swipe in and out. It is just a very easy and user-friendly app to use.
Inconvénients :
We only use SwipedOn for signing in and out so I can't really comment further on the other functions that it offers. What we do use in the application currently meets our business needs.
Fit for purpose
Avantages :
Looks nice and modern
Inconvénients :
Expensive for what it is. Also the new version requests user info that should not be required. Why does a sign in app need email addresses of all employees? This was not required in the previous version.
Réponse de l'équipe de SwipedOn
il y a 6 ans
Hi Elvin, thank you so much for taking the time to review SwipedOn. We consider ourselves one of the most value for money systems on the market. We use employee email addresses as this is a fundamental part of any visitor management system - notifying your staff when the visitor has arrived via email. We also use email as the unique identifier for the employees in the database - hence another reason we need it. We do appreciate the feedback and we will certainly be look for ways we can improve the system! Thank you so much.
Enjoying our SwipedOn
Commentaires :
This product is super easy to use, very user friendly.
The majority of our visitors who come to see us love this product and have asked where they can get this to implement at their offices. I would recommend this product for sure.
Avantages :
Easy to add employees, delete employees as well as as preregister guests coming in for meetings or a visit minutes, hours or months in advance.
Inconvénients :
Nothing at the moment. Improvements are being made on an ongoing basis, therefore they seem to have things figured out before an major issue arise.
Réponse de l'équipe de SwipedOn
il y a 4 ans
Hi Leanne, Thanks for your lovely review! It's really awesome to hear how much your visitors' love SwipedOn and that the pre-registration feature is helping to speed up your sign in process. Feel free to reach out via live chat should you need anything at all :) Thanks, Amy & Team SwipedOn
Swiped on - Asset for Health & Safety
Commentaires : With all the new changes in the Health & Safety at Work Act, our company needed to move forward with tracking all movement of staff (including the CEO's faithful 4 legged friend - she has her own profile) , contractors and visitors on the site. We are a paperless company so we had to source a simple but effective and efficient electronic version of a register and SwipedOn was the one most conducive to our application. From a cosmetic side, we have been able to load all three of our companies' Logos - giving extra brand recognition and exposure to visitors. The support we got and the ongoing support we get has been great. We are very happy with the System.
Avantages :
Easy to use - meets all our requirements.
Inconvénients :
We are not advised/forewarned if there are any glitches in the system. We usually find out when we experience them and then contact the support. Admittedly there have been some that they were not aware of until we have brought them to support's attention and they always get addressed in a reasonable time frame.
Réponse de l'équipe de SwipedOn
il y a 8 ans
Hi Donna, Thank you very much for your review of SwipedOn. Proactive communication is certainly a focus point for us in 2017! Thanks so much. Merry Christmas, Cheers, Ben
Very easy and customer friendly interface
Commentaires : We can monitore visitors who are in the plant, have badges printed for each one and register their presence as well as have them signing our Privacy and General visitor’s rules.
Avantages :
In our company we use every day to make access to visitors and check who is in the plant at every moment
Inconvénients :
We would appreciate the monthly invoice arriving directly to our accountant email, with no need to go into the system for download every month.
Réponse de l'équipe de SwipedOn
il y a 4 ans
Thanks for your review Mariateresa, it's great to hear how SwipedOn has helped streamline the visitor check in process at your plant. Feel free to reach out anytime via live chat if you need anything at all. All the best, Amy & Team SwipedOn
Money Well Spent
Commentaires : We have had a fabulous experience to date - no ongoing issues or outages etc. Very glad our company switched from paper to this management system.
Avantages :
Setting up this program was really easy - when I did encounter an issue the online support was immediately available. This has freed up endless amounts of time signing in guests, not to mention the savings on paper. Being able to pre-register guests and save visitor details makes it very convenient for our regular guests.
Inconvénients :
The only issue I can identify is where visitors 'sign in'. We seem to have a lot of guests that miss this section and are wondering what the next step is. Not a big deal, but that's the only negative I can think of.
Réponse de l'équipe de SwipedOn
il y a 4 ans
Hi Paula, Thank you for your review. It's so good to hear how SwipedOn has saved you time and money! And pleased to hear you have experienced our great customer support. Feel free to reach out via live chat anytime should you need any future assistance. We're always happy to help. :) Thanks again! Amy
Our visitors love it
Commentaires : We have a variety of visitors and they all comment on how easy it is to use compared to other systems they have experienced. Our visitors also love the feature where you show your name label to the camera to logout.
Avantages :
Easy to install Regular updates Visitors find it easy to use
Réponse de l'équipe de SwipedOn
il y a 4 ans
Hi Sheree, Thanks so much for the amazing review. We are so happy to hear that your visitors find the SwipedOn software so easy to use and especially awesome that they love the badge scan for sign out feature! Feel free to reach out via the live chat on our website if you have any questions in the future. :) All the best, Louise & Team SwipedOn
Sapphires Swiped on Experience
Commentaires : Swiped on is a good system for tracking staff and visitors at site, it is easy to use and set up. Training new staff on the system use is fast and fuss free.
Avantages :
Swiped on is easy to use and set up, adding new employees is a breeze.
Inconvénients :
If you have multiple sites and mobile staff, it is hard to transfer someone from one site to another.
Réponse de l'équipe de SwipedOn
il y a 4 ans
Hi Garry, Thanks for the awesome review, it's great to hear that SwipedOn is a breeze to use at your workplace. As always, feel free to reach out via live chat on our website if you need anything at all :) Cheers, Louise, Team SwipedOn
Cost effective and efficient visitor management
Commentaires : As above- not needing to have someone sitting at reception has meant we have gained efficiencies through having the system. Any issues or questions are quickly and easily resolved by the SwipedOn team.
Avantages :
It's small and unobtrusive, easy to set up and requires limited administration. Has reduced the labour required to cover the reception desk and gives instant notifications when people arrive.
Inconvénients :
None that I can think of - the product delivers everything we need it to
Réponse de l'équipe de SwipedOn
il y a 2 ans
Thanks so much for the kind words Clare ���� Our support team is the best!
Great software and easy to use
Avantages :
Easy to use by visitors. Easy to configure and to setup employees and custom fields. I like how we can easily configure our company logo on the iPad and also on the printout badges.
Inconvénients :
The Web Dashboard could be improved. For example, the timeline shows 2 entries for each visitors (in and out). Couldn't this be on 1 row only that would show the current status of the visitor. Otherwise, this makes a dashboard that fills up quickly. It would be usefull also to allow the Dashboard the possibility to display active entries for the current workday only. There is way too much old entries showing up. Maybe a switch like: Today / Week / All
Réponse de l'équipe de SwipedOn
il y a 6 ans
Hi Christian, Thank you so much for this constructive feedback. We've heard you and there is good news! We are currently scoping work to improve the dashboard in line with your comments! We can't wait to have this in your hands in the near future :)
Review of Swiped On
Commentaires : Never used this type of software previously. Am happy with this program.
Avantages :
Ease of use/efficient visitors find it very helpful
Inconvénients :
at times the program I use can be a little hard to follow or find. Example when wanting to find out how many visitors for a month have come in. At times it can be hard to locate how to filter
Réponse de l'équipe de SwipedOn
il y a 2 ans
Hi Paul - thanks so much for your review! I have passed on the confusion around filtering to our product team and we are working to improve the system analytics and reporting ����
A reception system easy to use.
Commentaires : Eease of use, good price performance.
Avantages :
It took us literally under 3 hours to register us as users on Swiped-on website, register all +50 users, set up logo and our company selection of functionality (email and SMS notification, photo and name on visitor label and signing of security ) and link printing device to the tablet, and test the solution. I think that speaks for it self.
Inconvénients :
We have got everything what we required.
Réponse de l'équipe de SwipedOn
il y a 4 ans
So pleased to hear about your swift setup with SwipedOn, S?ren. It sounds like you're really enjoying using the system and we're glad to hear it. Feel free to reach out via live chat should you need anything at all. :) Thanks, Amy & Team SwipedOn
Could Not Be Better
Commentaires : I could not be happier with SwipedOn! I used SwipedOn at my old school and when I moved to my new school it was one if the first things I implemented. I hated the visitor book, it gets rid of having to store old records and search endlessly through names and hard-to-understand handwriting. One of the best features is being able to export data in to an excel spreadsheet and manipulate it.
Avantages :
My favourite thing about SwipedOn is how great the app looks in our school reception. It is inviting and slick as well as very easy to use. We have a lot of parents and grandparents in school who aren't great with technology and it is very straight forward for them to use.
Inconvénients :
I don't dislike anything about SwipedOn. I would however recommend making the employee list alphabetical by surname rather than forename as some staff just see their first name and sometimes sign out the wrong person which has caused a small issue in a fire drill.
Réponse de l'équipe de SwipedOn
il y a 6 ans
Hi James, Thanks for your review, it's awesome to hear that you love the software so much you took it to your new school! Your feedback is so helpful regarding the alphabetisation by surname. We will pass this on to our product team. In the meantime, if you need anything at all feel free to reach out via live chat :) Thanks! Team SwipedOn