Avis clients sur Glue Up

Simply idiot proof and ready to deploy without too much hassle

Commentaires : We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

Avantages :

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

Inconvénients :

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

A Comprehensive Event and Membership Management Solution

Commentaires : Overall, Glue Up is an excellent event and membership management solution. The features are comprehensive, the user interface is intuitive, and the customer service team is always available to help. The only downside is the cost for larger organizations and the lack of customization options for some features.

Avantages :

Glue Up is an incredibly comprehensive event and membership management solution, offering an impressive range of features and functionality. From event registration and ticketing to membership management and payment processing, Glue Up has everything you need to streamline your organization's event and membership processes. The user interface is intuitive and easy to use, and the customer service and support team is always willing to help.

Inconvénients :

While Glue Up does have some great features, it can be expensive for organizations with large membership numbers or for those who plan to use the platform for multiple events or complex processes. The interface can also be a bit clunky at times, and there are some features that could benefit from additional customization options.

Streamline Your Workflow with Glue Up's Intuitive and User-Friendly Platform

Commentaires : Glue Up is a comprehensive and user-friendly platform for event and membership management. Users appreciate the platform's all-in-one solution, advanced networking and engagement features, and powerful CRM tools. Although some users have reported occasional technical issues and a learning curve, overall, Glue Up is highly regarded as a top choice for event and membership professionals.

Avantages :

Glue Up include its all-in-one platform for event management and membership management, user-friendly interface, advanced networking and engagement features, and powerful CRM tools. Users also appreciate Glue Up's excellent customer support and customization options, which make it easy to tailor the platform to their specific needs.

Inconvénients :

It includes occasional technical issues and glitches that can affect the user experience, and a relatively steep learning curve for some users who are not familiar with the platform. However, these issues are relatively minor compared to the platform's overall usefulness and effectiveness in event and membership management.

Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity

Commentaires : The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.
We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. [SENSITIVE CONTENT] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required.
Since this time, [SENSITIVE CONTENT] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity...

Avantages :

The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

Inconvénients :

We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.

Exploring Glue Up: The Impact of Key Features on Email Marketing Success

Commentaires : Overall, Glue Up offers a powerful suite of features that can be highly effective for event management and marketing. The platform's email campaign management tools, including customizable branding, engagement tracking, and lead capture, provide users with a range of options to help them optimize their campaigns for success. Additionally, Glue Up's contact database and CRM features make it easy for users to manage customer data and track key metrics. While there may be some areas that users find less optimal, such as the interface or pricing model, Glue Up is generally well-regarded for its user-friendliness and versatility. Ultimately, the platform's effectiveness will depend on the specific needs and goals of each user, but Glue Up has the potential to be a valuable tool for many organizations.

Avantages :

Glue Up offers a suite of powerful features that can have a significant impact on the success of your email marketing campaigns. During the free trial period, users can explore features such as Mobile-Optimized Emails, Customer Segmentation, and CRM, which can all help improve engagement rates, drive revenue, and optimize marketing strategies. One of the key strengths of Glue Up is its ease of use, which allows users to easily integrate the product into their existing business processes. With its user-friendly interface and intuitive features, Glue Up is a powerful tool that can help organizations of all sizes improve their email marketing success.

Inconvénients :

While Glue Up offers a robust set of features for event management and marketing, there may be some areas that users find less optimal. Here are a few examples:Some users may find the interface to be overly complex or difficult to navigate, particularly if they are not familiar with similar software tools.Certain features, such as customer segmentation, may require some initial setup and configuration to be fully effective, which could be a barrier for users who are new to email marketing.The platform's pricing model may not be suitable for all users, particularly those with smaller budgets who may not need all of the features included in higher-priced plans.While Glue Up offers a mobile app, some users may find that the functionality is more limited compared to the desktop version of the platform.As with any software platform, there may be occasional technical issues or glitches that could impact the user experience.

Modern Cloud Software for Membership Driven Organizations

Commentaires : My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.

Avantages :

Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.

Inconvénients :

My dislikes are minor (i.e. more member to member engagement features)

Choose GlueUP for your CRM Needs

Avantages :

GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs and they offered their expertise and were trustworthy throughout the process. The CRM platform we got the event and membership package. We participated in the customer success orientations that were client focused. They were accessible until we were able to use the platform independently. The CRM platform we got the event and membership package. We participated in the customer success orientations that were client-focused. They were accessible until we were able to use the platform independently.

Inconvénients :

Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.

All-in-one Membership/ CRM/ Event Management Platform

Commentaires : That's seamless. The automation programme helps to save paper, and can enable the system to send auto-email to the members/ attendees with customisation function. Love the convenient set up a professional webpage in 10 mins.

Avantages :

Integration with Membership, CRM, Events, Marketing and Finance altogether, and it could be the only platform to support the organization's operations. Value for money and great customer success team to answer any kind of questions to accommodate our business needs.

Inconvénients :

It can beef up a little bit of the campaign module to have more targeting and re-targeting functions to leverage the all-rounded marketing efforts.

Glue Up - An excellent tool for Association Management.

Commentaires : We previously got a company to build a customise Mobile App for our member and events management, but it was full of bugs, which made many members frustrated and upset. Ever since we switched to Glue Up, our members have enjoyed the new system, with almost no complains about it. Engagement with our members have also increased with the use of the Glue Up system. Glue Up has many of the features (and more) which we had to customised for our previous mobile app, thus using it was breeze.

Avantages :

Glue Up has been an integral part of our association's member management and function. We love that it combines Member Management, Events Management, and Electronic Marketing, on a single platform. We also love how Glue Up is constantly seeking to improve/upgrade itself and products, whether it is user experience, new functions, or feedback on backend CRM. There's always trainings available on the new rolled-out functions, and their team is always available when you need them.

Inconvénients :

All has been good so far, and they are always open to hearing our feedback to improve.

Glue Up personal experience review

Avantages :

Great intuitive user interface, have a wide range of features and with comprehensive analytics. Which is a beneficial for our organization.

Inconvénients :

It only have limited customization options and lack of integration with third-party applications.

Solid Chamber Management Software

Commentaires : Overall, the experience with EventBank has been largely positive and we hope that EventBank continues to listen to customer feedback and comments in order to facilitate continuous product development.

Avantages :

The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM.

Inconvénients :

While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws.

Has a lot of potential once improvements are made.

Commentaires : In terms of event management, we find it easier to track, manage, and promote all our events. We no longer have to use separate programs to create events and send out campaigns or invites to our members and subscribers. Payments are now easier to track and count. As we are still generally new in using the software, I believe that an in-depth orientation and training is needed. Customer service can also be improved. There is room for improvement in terms of customization and report generation for clients. We have been approached by other companies offering customizable report generation services that is fitted to our organizations needs.

Avantages :

- Event management features. - Event page design templates.

Inconvénients :

- We cannot use HTML to personalize campaigns unless we create a new template. - The organization's logo is very small when it shown on the event page. - No way to customize logo placement. - The campaigns get cut-off in Gmail when it reaches a certain length. - Navigating, categorizing, and customizing the membership listing to fit our needs is hard to do. - Event Calendar Campaign layout is not customizable - Limited Email and Contact allowances.

SwissCham Southern Africa

Commentaires : GlueUp has changed our life and assisted in keeping our image professional and fresh looking, Great support from the GlueUp team too.

Avantages :

Through EventBank (now GlueUp) we professionalised our database as well as our event management, which includes invitations, RSVP tracking, payments, etc. Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Inconvénients :

Some bugs are still in the system; templates often change colours, payment option via USA not a good solution for South Africa; need local payment option. Interface to SAGE would be brilliant.

Very effective platform, with more to come

Commentaires : EventBank has some excellent features that make the chamber's work much easier. Their background is with events, and their platform provides a lot of features to help make the set-up, promotion and registration easier for us and the participants. For me, the e-newsletter system stands out - it used to take us weeks to put together a new email newsletter, but now we can do it in an afternoon. It also helps us collect a lot of data about the effectiveness of campaigns. Database management has been the biggest struggle, but their customer service is very responsive and, despite some hiccups, it is now handling new memberships and renewals well. They are continuing to provide new features, and are very responsive to suggestions on how to improve their service, especially in extracting useful information from the database.

Avantages :

The look and feel, and the potential to manipulate the data.

Inconvénients :

It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

Simple but pain-staking

Avantages :

Easy customer management. Having an event management together.

Inconvénients :

Events and Newsletter created with the template that are not the latest design trend. Editing your event and Newsletter are limited with built in function. Function that are free with others CRM are a paid service such as API integration and Google Analytics tracking. It like having an excel file with customer information in it and you need to add in a customer one by one. Server are slow and sometime will stuck and would resulted loss of work.

EventBank as a great software for event management

Commentaires : We didn't use it as Membership Management Software

Avantages :

Very intuitive to use. Offers many automatic functions like ticket sale, payment and confirmation, as well as email reminders to participants. Offers diverse design templates and functionalities that can be customised. Great customer service. Served us not only for organising the event but also for promoting the event through detailed event descriptions, speaker bios, sponsor page. Offers an app for both event managers as well as participants. Very easy to track and manage ticket sales and registration lists.

Inconvénients :

We used EventBank with an umbrella page for a complex series of 11 events in 8 days and 8 different venues. The complexity tested the limits of the software in terms of flexibility and customization. Not possible to show more than one venue. Also, not possible to link iCalendar to specific event but only to entire 8 days nor to disable this function. However, this degree of complexity is certainly an exception for events managed by EventBank software.

Useful and efficient

Commentaires : Useful and efficient - Automation of manual invoicing and ease of tracking membership details i.e. contact details, start and end date as well as linking with events and check-in function

Avantages :

Ease of use, helpful dashboards, information sharing platform, transparent and format is user friendly

Inconvénients :

Invoicing - Membership start and end date can't be changed during editing stage Sometimes EventBank platform can be slow to load

NordCham Philippines

Commentaires : Currently the software adds most value in connection to our events: sign-ups, payments, marketing, registrations and check-in.

Avantages :

Provides a single platform for all key aspects of a chamber of commerce, and as such offers tremendous support to the operations of our organization.

Inconvénients :

User interface is cumbersome, and it takes a long time to navigate from one section the other. The database seems to run slow and is not very dynamic.

AmCham Poland

Avantages :

- ease of use - designed for events (event are not an add-on) - flexibility

Inconvénients :

Membership section needs to more be clear as for member only organizations like we are. Bit more flexibility in renewing/cancelling memberships

User-friendly platform with powerful CRM tools and great customer support

Commentaires : Since using Glue Up, we have become more productive as the system is very smart with lots of integrations and automations in place. Ability to collect online payments is definitely a big bonus for us.

Avantages :

Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.

Inconvénients :

Ability to produce analytical graphics for reports.

Eventbank- great for Membership organizations

Commentaires : A reasonably new but with great ideas and a really responsive support team. What I have really liked is that fact that if the system does not already have what you need they are very good at developing new features going forward. For me it is the best I have seen for chamber use

Avantages :

It is the best one I have seen for chambers, combining membership and event tracking

Inconvénients :

It is new so some of the stuff is not 100% fully worked out yet; but they are updating all the time and it gets better every week

Glue up is a complete management tool from Administrative work, accounts, events and marketing.

Commentaires : Glue up is a complete management tool from Administrative work,
accounts, events and marketing. It is a whole package that can
quicken any organizations daily operations. The system is also easy to use after training.

Avantages :

- Personalizing member engagements through campaigns. - Tracking payments. - Event management. - Growing our audience through subscriptions.

Inconvénients :

- The limitations to the number of emails that are sent out. - The price for a paid plan is high. - Not being able to use all the provisions on Glue-Up. I still haven't.

We are happy with the improvement the team has made to facilitate our organisation needs

Commentaires : Having a smart data and easier facility to manage the event registration and campaign

Avantages :

We so far really appreciate Its feature for easy registration flow. Thus, we can manage better our event

Inconvénients :

Interface of membership. It would be better if the platform could facilitate easier way to preview the corporate members too.

Powerful drive the business, Honest, reliable reporting helps us refocus our business on time.

Avantages :

The easy way of using EDM tools， More than five years of cooperation, mutual support, and trust

Inconvénients :

People need more email templates and email designs for better email editing.

A complete End to end events and membership management platform

Commentaires : What is most important for all enterprise software to succeed is the team and hand holding. By far, that remains the most crucial success factor for any large scale deployment of the best of the best ERP or CRM or any software tool for that matter and that remains the key attribute of Event bank. The passionate team members coupled with flawless execution of onboarding a client and hand holding them end to end.

Avantages :

- Ease of Use - Slick UX - Responsive design - Native app - Everything in one place for managing an association viz. Memberships, events, finance, mailing list. - You dont have to have the headache of managing several platforms viz. mailchimp, a CRM and an ERP module with disjoined data which makes no sense.

Inconvénients :

SInce we haven't seen anything as compelling and all encompassing as this, I'am finding it a little hard to list the cons. That siad, I guess an easier and robust payment gateway would have certainly been of great help.