Avis clients sur ConvergeHub

par ConvergeHub

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Note moyenne

  • Note globale
    4,8/5
  • Facilité d'utilisation
    4,8/5
  • Service client
    4,8/5

En savoir plus sur ConvergeHub

ConvergeHub est un logiciel de CRM convergée particulièrement simple pour les PME. Il peut gérer tous vos besoins en matière de ventes, de marketing, de prise en charge et de facturation.

En savoir plus sur ConvergeHub

24 avis affichés

Ismael C.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Life Saver!"

Commentaires: ConvergeHub has been a life saver! Everything's all-in-one making it easier for me to manage my entire business in one place. I'm all about being productive day one. In that regard, most software frustrates me because of the time it takes to learn the software and implement it. With ConvergeHub, that's never been an issue. I was able to pick up on how to use the software within a few short minutes.

Avantages: No learning curve!

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Wendy S.
Administrator
Banque, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 09/02/2018

"Very positive"

Avantages: Extremely easy to use. Adding files by drag and drop is great and being ale to view files without downloading them is wonderful!

Inconvénients: Getting help is tough. Customer service is hard to get in touch with since they work on their own time zone.

Réponse de l'éditeur

envoyé par ConvergeHub le 13/02/2018

Hello Wendy, I am glad you love our CRM platform. If you ever need support, you just need to click on the help button and initiate a Support ticket. One of our Support Engineers are there to assist you. We are now active with 24/6 Support.

  • Provenance de l'utilisateur 
  • Publié le 09/02/2018
Gerald S.
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 19/12/2016

"Could Make It More Salesperson Friendly"

Commentaires: To enter data and follow-up information is horrible. Trying to enter data quickly and move on to next file is hindered by having to click on the SMALL green Checkmarks.

  • Provenance de l'utilisateur 
  • Publié le 19/12/2016
Rob A.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Increased Productivity In My Business"

Commentaires: Finding a CRM that had all the features I needed was a challenge. ConvergeHub had every feature I needed and has helped a great deal in increasing productivity in my business.

Avantages: The product is full-featured. I can perform practically any function in ConvergeHub and I can manage my entire business with just one product.

Inconvénients: Nothing, it's perfect!

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Josh C.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Great All-In-One Solution!"

Commentaires: ConvergeHub offers the most value for the price. ConvergeHub has been a life saver! Everything's all-in-one making it easier for me to manage my entire business in one place.

Avantages: I love that everything's all-in-one. There's no need for any other software and the complete solution is included in the package without having to get add-ons.

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Wiladys C.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Great support and friendly team!"

Commentaires: The support team is very responsive and extremely friendly. If you're looking for a CRM that has great support, you've found your match. Love that I can enter information in once and have it reflect everything. I don't have to duplicate entries.

Avantages: The support here is unmatched! You get personalized service and fast response

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Barry M.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Greatest value"

Commentaires: ConvergeHub gives you the greatest value. The product is impeccable and the price is great! Definitely worth more than what they charge Finding a solution to help me manage my leads and do all my marketing was extremely important to me. ConvergeHub gives me that without having to pay an arm and a leg.

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Jennifer C.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Easiest To Use CRM"

Commentaires: ConvergeHub is the easiest to use CRM out there on the market. I really enjoy having all information on one page.

Avantages: ConvergeHub is extremely easy to use. I was able to get up and running on it very fast and it's made a huge difference for me and my team.

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Rob G.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Most Value For The Price"

Commentaires: ConvergeHub offers the most value for the price. ConvergeHub has been a life saver! Everything's all-in-one making it easier for me to manage my entire business in one place.

Avantages: Great value!

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Hector M.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Worth every penny!"

Commentaires: ConvergeHub is worth every penny! I was tired of using other CRMs that didn't have all the features I needed or required add-ons (which aren't cheap) to do it. ConvergeHub is where it's at!

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Michael M.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"User-friendly"

Commentaires: ConvergeHub is user-friendly and great for people who aren't tech savvy. I love how customizable the product is. You can really customize any module.

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Ansuya sing
  • Note globale
    5/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 28/06/2013

"CRM for SMBs"

Commentaires: The software is really handy and I liked it a lot. After implementing Converge Enterprise in our business our customer base grew by 200%. With features like email marketing and DRIP marketing campaigns you can always reach out to your customers most effectively and nudge them to become your loyal advocates. Social media integration lets you receive real-time feeds and stay updated on your deals and contacts.

Avantages: There are loads. It’s, in my opinion, the most feature enriched CRM for SMBs.

Inconvénients: They need to integrate e-commerce platform to the application and also must extend 3rd party app integration options. Right now the choices are limited.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 28/06/2013
Jerry O.
VP Sales and Marketing
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 29/06/2015

"Most complete and easiest Cloud CRM I have ever used!"

Commentaires: I have been looking for a complete Customer Engagement solution on Cloud for a long time and finally I came across ConvergeHub. Couldn't ask for more! Their excellent Support team and a product to die for! It has everything that I was looking for... I now don't need a CRM and then a mailchimp or constant contact account or a google apps/box or even a zapier kind of solution. It provides a well oiled sales and marketing solution. Thank you ConvergeHub for providing such an excellent platform! Great job...

Réponse de l'éditeur

envoyé par ConvergeHub le 29/06/2015

Thank you for your confidence in ConvergeHub. We are glad that you liked the platform. As always we are there to support should you need any help.

  • Provenance de l'utilisateur 
  • Publié le 29/06/2015
Salvatore carrabba, ceo, salamander designs
  • Note globale
    5/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 20/04/2013

"Flexible Cloud CRM solution"

Commentaires: Having a diverse sales team, we were finding it difficult to manage all our custom processes and workflows through some of the existing packaged Cloud CRM products. We then came across Converge Enterprise and have been using the plaform for over six months and the experience has been a good one. The CRM is highly sophisticated and able to handle all our custom workflows very easily without the need for expensive customization and most importantly Converge Enterprise support has been very responsive. I can recommend Converge Enterprise to virtually any business looking for a powerful and flexible CRM solution.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 20/04/2013
Daniel K.
President
Banque
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/12/2016

"great to work with "

Commentaires: friendly easy to access great customer service very knowledgeable always available always calling back on time

Avantages: user friendly

  • Provenance de l'utilisateur 
  • Publié le 12/12/2016
Greg demetri, ceo, clkclk inc
  • Note globale
    5/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 20/04/2013

"Cloud CRM"

Commentaires: We have a very aggressive sales and marketing team requiring real time updates to team calendars and meetings. With Converge Enterprise we get the flexibility of using it from any device any time and having all our documents, templates and canned emails stored in Converge Enterprise, it makes everything so easy on Converge CRM. I am excited to see my sales and marketing team becoming more and more productive. Thanks to Converge Enterprise!

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 20/04/2013
Nate T.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 15/12/2016

"Extremely fast, user friendly, easy to customize, great functionality, great support, great price!"

Commentaires: ConvergeHub's software is extremely fast, user-friendly, easy to customize, provides great functionality, and their support team is great. To top it all off, the price point is very competitive. I've used and customized many CRM platforms in the past, and we are extremely happy with our decision to run our business on the ConvergeHub platform.

  • Provenance de l'utilisateur 
  • Publié le 15/12/2016
Samantha B.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 19/12/2016

"ConvergeHub - my go-to place for lead organization"

Commentaires: Convergehub has made my work day more efficient and I do not know how I ever stayed organized before it. The task reminders via email make sure I never forget a client or miss an opportunity for a potential sale.

  • Provenance de l'utilisateur 
  • Publié le 19/12/2016
Wendy S.
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 19/12/2016

"Converge Hub - So Easy to Use!"

Commentaires: This CRM is a piece of cake to use. The reports are readily available and are extremely useful. The ability to add change fields along with the ease of adding documents to the library makes it great to use.

  • Provenance de l'utilisateur 
  • Publié le 19/12/2016
Daniel N.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 19/12/2016

"the best CRM we have ever used!"

Commentaires: As a sales team, we have had our best success using ConvergeHub. It is a simple and very transparent CRM. I would recommend this to all and everyone looking to take their sales to the next level!

  • Provenance de l'utilisateur 
  • Publié le 19/12/2016
Debra W.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Unmatched support, best all-in-one solution!"

Commentaires: Unmatched support. They respond to all my tickets within 4 to 6 hours. The best all-in-one solution! Look no further than ConvergeHub.

Avantages: Support responds in 4 to 6 hours

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Ashish C.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/02/2017

"I love this CRM"

Commentaires: The simplicity to use helps a lot for my day to day activity. Love their concept of using the product with minimum clicks, which saves lot of time.

  • Provenance de l'utilisateur 
  • Publié le 14/02/2017
Joe O.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 19/12/2016

"Great CRM for keeping Clients organized"

Commentaires: Converge Hub has made it simple for me to track all aspects of my relationship with clients. Highly Recommended.

  • Provenance de l'utilisateur 
  • Publié le 19/12/2016
Anthony F.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 19/12/2016

"Great way to keep organized"

Commentaires: Very easy to use and has some great features. Makes it very easy to keep track of leads and clients.

  • Provenance de l'utilisateur 
  • Publié le 19/12/2016