Avis clients sur Liberty

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Note moyenne

  • Note globale
    4,9 /5
  • Facilité d'utilisation
    4,9 /5
  • Service client
    4,9 /5

En savoir plus sur Liberty

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80 avis affichés

Utilisateur vérifié
Pharmacy Technician
Produits pharmaceutiques, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/01/2020

"Easy to use"

Commentaires: I love using liberty software.

Avantages: Very easy to use. Support center can manipulate to make more individual.

Inconvénients: Company growing fast, customer service started lagging

  • Source de l'avis 
  • Publié le 23/01/2020
Eric R.
owner/pic
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 16/10/2019

"FANTASTIC"

Commentaires: NO COMPLAINTS!

Avantages: EASY TO USE....EASY TO NAVIGATE...JUST ABOUT EVERYTHING

Inconvénients: LOTS OF "ENTER'S" TO PUSH

  • Source de l'avis 
  • Publié le 16/10/2019
Utilisateur vérifié
Librarian
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 09/05/2021

"Liberty has time-saving and effective features"

Commentaires: I have been able to digitise useful information relevant to the needs of remote field staff and upload it on Liberty. Patrons access the information using Liberty Mobile app.

Avantages: Liberty has been ideal in bringing information resources to stakeholders in the field. The community development field staff are oriented on how to use Liberty Mobile app such that they are able to access information resources whilst in their duty stations, any time. With Liberty, collection development has been automated in relation to budget that has been allocated to procurement of information resources. We are able to purchase library materials within the allocated budget. The Liberty Acquisition module enables our corporate Library to make accurate orders, track the ordered resources as well as produce periodic acquisition reports. Such transparency and accountability has been essential for library funding by the mother institution. Liberty's OPAC is packed with self-service features. The corporate Library's patrons are able to identify whether a particular title is on loan, booked or available. We customised Liberty's interface to display valuable information to patrons such as opening hours, new acquisitions and Library regulations. In a bid to provide as many metadata as possible, AI Enhance feature enables us to screenshort and add to records useful aspects of a resource such as table of contents and abstract. Liberty's Serial module removes hasles associated with subscription of periodicals. We simply use a wizard which guides us through a step-by-step process of subscribing titles. Patrons too use this module to search for serials.

Inconvénients: Because Liberty is more mobile device oriented, patrons wish to find all the resources on their mobile devices. However, patrons get frustrated when they retrieve records that only show metadata.

  • Source de l'avis 
  • Publié le 09/05/2021
Jim M.
pharmacist/owner
Produits pharmaceutiques, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    2 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 23/04/2021

"ok system"

Commentaires: not a whole lot of cutting edge stuff, basic system, slow because of mouse.

Avantages: some neat reports and alot of data analytics.

Inconvénients: too much mouse, making it too slow.
The programmers rarely make updates that enhance software. very average system

  • Source de l'avis 
  • Publié le 23/04/2021
Melody W.
Staff Pharmacist
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 11/10/2019

"HCPharm"

Avantages: Super user friendly. When we have students who rotate through they always say it's one of if not the easiest systems to learn. I also love being able to request new features.

Inconvénients: We've had a few issues at times when updates are released but they are usually resolved in a timely manner.

  • Source de l'avis 
  • Publié le 11/10/2019
Erica H.
Pharmacy Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/07/2018

"Liberty Software review"

Avantages: Long time customer and we are happy with everything! Customer service and software is great!

  • Source de l'avis 
  • Publié le 03/07/2018
Nicky D.
Cpht
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/01/2017

"Excellent company to work with"

Commentaires: Rarely do we have any problems with Liberty software, but if we do encounter something they are quick & easy to work with.

Avantages: Easy to use & learn

Inconvénients: Nothing that I'm aware of

  • Source de l'avis 
  • Publié le 05/01/2017
Tyler M.
Pharmacist
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/05/2020

"Intuitive"

Avantages: The home screen, drug screen, and patient screen are very intuitive and easy to use. I also love the data views that can be customized and exported for manipulation.

Inconvénients: Probably the process for editing the directions on a prescription.

  • Source de l'avis 
  • Publié le 22/05/2020
Jeff J.
Operations Director
Produits pharmaceutiques, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 30/09/2020

"Liberty Software review"

Commentaires: Friendly, professional team with strong expertise and refreshing commitment to satisfaction and quality. Exactly what a pharmacy needs from their software provider.

Avantages: Intuitive, very user friendly, broad capability, strong commitment to customer satisfaction, cutting edge technologically

Inconvénients: Nothing about this product met with my dissatisfaction. Capability is strong and growing, satisfies the needs of today's and tomorrow's community pharmacy

  • Source de l'avis 
  • Publié le 30/09/2020
Utilisateur vérifié
Front Office Manager
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 18/06/2018

"Excellent"

Avantages: The easiest software to use. Super easy to teach to other employees. Perfect for the work environment and staff.

Inconvénients: I have no issues with this software at this time. Things are going well and it fits the company perfectly.

  • Source de l'avis 
  • Publié le 18/06/2018
Nicky D.
Lead Tech
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 14/02/2018

"Overall great software"

Avantages: Very little training required on this software. Teaching the basics is all that's required and for the most part, everything else is self explanatory.

Inconvénients: Being able to flag a patient as deceased is something that is very helpful in pharmacy but this software doesn't have the option.

  • Source de l'avis 
  • Publié le 14/02/2018
Tammi M.
Pharmacy Tech
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/02/2017

"Great Team!!"

Commentaires: THIS IS A GREAT SOFTWARE. WE HAVE BEEN USING THIS FOR SEVERAL YEARS AND WOULD HIGHLY RECOMMEND THEM TO EVERYONE

  • Source de l'avis 
  • Publié le 14/02/2017
Raj C.
Managing Member for ReNue Apothecary
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/10/2019

"Pharmacy Operating System"

Avantages: Easy of use and the quick speed that they adapt to new needs.

Inconvénients: Need to have a stronger compounding interface

  • Source de l'avis 
  • Publié le 18/10/2019
Mary S.
stqff pharmacist
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/05/2020

"Mary's thoughts"

Commentaires: It has been a good experience learning the system. [SENSITIVE CONTENT HIDDEN] were good trainers, even though they could not be here in person. [SENSITIVE CONTENT HIDDEN] has been very helpful helping us fine tune the details. I liked doing the training modules before we started. I found that to be very helpful.

Avantages: Ease of use.

Inconvénients: We miss not having a "home screen". When filling an RX, we have found that we did not enter the name of the next patient, it defaulted to the previous patient.

  • Source de l'avis 
  • Publié le 22/05/2020
Kathy S.
Operations Manager
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 29/12/2015

"I use every aspect of the Pharmacy Software"

Commentaires: I have been using Liberty probably 20 years or longer. Their software is very easy to use and understand, and they are always updating to keep up with changing times. Our new employees have no problem learning the system. It makes training a breeze. Liberty also has great tech support who are friendly and courteous and solve any issue in a timely manner. My job requires me to correct adjudication issues, add new patients and w/comp patients, edit timeclock entries, reconcile third party receivables, our schedule drug reporting, run numerous reports, setup new insurance agencies, make adjustments to settings and tables, post AR transactions, run monthly account statements. I use almost every aspect of Liberty Software and its with simplicity and ease that I can accomplish my daily tasks stress free.

  • Source de l'avis 
  • Publié le 29/12/2015
Quyen H.
Owner / Pharmacy Manager
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 31/05/2016

"Clear, straight-forward interface, easy to use software, and exceptional customer service"

Commentaires: I've worked with many pharmacy software in different retail, clinical, and compounding settings. Liberty has been the most user friendly and their customer service is beyond excellent. Any questions or concerns are addressed immediately and are fixed within the hour. Their staff is always hospitable and ready to help. Robbie came to our pharmacy to set up the equipment and software as well as train us. He is very knowledgeable, good-natured, and very patient. We were sad to see him go! With the obstacles of operating a pharmacy and providing patient care, it is good to know that I will never have to worry about issues with the software and there is a team committed to help us grow. Thank you Liberty!

  • Source de l'avis 
  • Publié le 31/05/2016
Saeid D.
RPh. Owner
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 07/11/2015

"Very easy to use software. No hidden keys, customizable to your needs"

Commentaires: Pros:
1. Ease of use
2. Customizable
3. All the RX is done on one screen
4. Multiple Sessions
5. Very good support personnel
6. They get to your needs very quickly
7. Fast turn around time for any issues
Very up to date regarding insurance changes and software support for various insurances
We have been using Liberty Software since 1994 and overall we are very satisfied with the quality of service. Of all the softwares that I have used over the years, Liberty is by far the most user friendly platform.
Cons: There are always bugs and software issues with any software and Liberty is not immune, but the plus side is that they do take care of their customers and fix problems quickly.

  • Source de l'avis 
  • Publié le 07/11/2015
James C.
Pharmacist
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 22/12/2015

"Great Company! Great Pharmacy Software! Great Customer Service!"

Commentaires: We have been a customer of Liberty Software for our pharmacy system and point of sale system for a little over three years. Our transition from our previous system to Liberty was a good experience. The technology and programming were a great improvement over our previous software. The staff at Liberty have been accommodating with any concerns we have had. Their programming department has been willing to make updates for any concerns we have had whether it was an industry concern, working with other vendors technologies (i.e. Script Pro, iMedicare, Prescribe Wellness) or unique concerns for our pharmacy. Very pleased with Liberty and would highly recommend them!

  • Source de l'avis 
  • Publié le 22/12/2015
Stachia B.
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 10/01/2017

"You will not be disappointed with this software !"

Commentaires: I have worked with liberty for 15 years over the years they have Always had the best customer service! They are there to fix any issues you may have or come up with new ways to improve your efficiency as a pharmacy! They keep up with all new technology, processes, and procedures. Their software is continually growing to help customers save money elsewhere, in which their software may contain items that you normally would have to purchase separately. The system is very user-friendly and easy to train new people. Liberty software is an excellent choice!

  • Source de l'avis 
  • Publié le 10/01/2017
Laura B.
Pharmacy Technician
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/05/2020

"So happy we switched!"

Commentaires: Very professional company. Their platform is very user friendly. Glad we switched.

Avantages: It’s user friendly. The workflow option is the best!!

Inconvénients: I haven’t worked on it long enough to have many dislikes.

  • Source de l'avis 
  • Publié le 22/05/2020
Lauren H.
nurse
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 13/04/2018

"great software"

Avantages: The easiest software to use. User friendly and easy to teach new employees. I'd recommend it to anyone.

Inconvénients: No cons that I am aware of while using this software. I'd recommend it because there are no cons right now.

  • Source de l'avis 
  • Publié le 13/04/2018
Mark C.
Owner/pharmacist
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 13/11/2015

"I have been with Liberty for over 20 years and have had only positive experiences with them."

Commentaires: All pros with both the help desk and support team. Any issue that has came up in the last 20 years has been addressed by both. Also, they have been great as far as keeping up with all the changes in pharmacy software that we have seen over the years and are very good at listening to the customer and implementing new programs in their software to aide the customer in operating a pharmacy. I have been asked by many computer companies over the years to try their software, etc. but have told them all that I am more than happy with the company I am using.

  • Source de l'avis 
  • Publié le 13/11/2015
Amy K.
Director of Pharmacy
Cabinets médicaux, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/10/2019

"Great Oaks"

Commentaires: Great so far!

Avantages: The ease in which I had to learn it on my own.

Inconvénients: I wish there was a tips and tricks Facebook site for users to learn from each other.

  • Source de l'avis 
  • Publié le 16/10/2019
Karen R.
Pharmacist in Charge
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 17/10/2019

"New Liberty User"

Avantages: Very user friendly and great support team.

Inconvénients: Many different screens

  • Source de l'avis 
  • Publié le 17/10/2019
Lindsay F.
Pharmacist
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 16/01/2017

"Great new updates!"

Commentaires: Liberty's newest updates allow us to better serve our patients more effectively -> The features we have added/customized such as the problem Q and promise times allow better flow and organization. We are always learning new ways to use the software to make our job easier! The customer support is always willing to guides us through any issues we have!

  • Source de l'avis 
  • Publié le 16/01/2017