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En savoir plus sur ZenMaid

Programme de gestion aidant à organiser et à exécuter des services de nettoyage avec des horaires simplifiés et des rappels de rendez-vous.

En savoir plus sur ZenMaid

Avantages :

It is so easy to use as well as get up and running. Very intuitive with a clean and uncluttered interface and very easy to navigate.

Inconvénients :

N/a Any cons would be my lack of time to utilize all the features.

ZenMaid - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,9/10

ZenMaid a reçu une note globale de 4,6 étoiles sur 5 d'après 158 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (158)

Krissi
Krissi
Director (R.-U.)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Zenmaid my life easier!

5,0 il y a 4 ans

Commentaires : The benefits of using this system have been amazing. I've scaled from myself and my husband to 20+ staff without breaking a sweat. It provides a GPS audit trail of appointments and the customer and technical support is second to none. The owner is incredibly hands on and actually listens, helps, advises and answers support questions himself - enabling him to remain in touch with what we the users want. The additional level of support that Zenmaid provides not just their users but the industry is amazing. They recently hosted and coordinated a global online summit bringing industry experts from around the world to provide help, support, ideas and beat practise to to the industry.

Avantages :

Having started with this software when it was just my husband and I, it very quickly became the reason that I could grow my business so quickly. The ease of use, the ability to scale and the additional features it has are amazing. From GPS tracking apps, to snapshot reporting to a simple to read dashboard - it really does everything. Inclusive (free) texts to customers through the system to remind clients and staff of appointments - it really is a system where you can add a client, add the appointment, assign the staff member and then simply forget about it! Right through to providing unlimited customisable booking forms that seamlessly plug into your website or Facebook page. In addition, anything that it doesn't have right now, you simply add it as a feature request and their in-house development team start working on it. The rate at which the software has developed, enhanced and evolved over the last two years is phenomenal and I look forward to seeing how it continues to grow alongside me.

Inconvénients :

Really difficult to say. I will agree with another review that the inability right now to calculate travel time directly in the system can be frustrating - however setting up travel appointments is one option that works as is simply exporting the payroll to CSV and applying some excel wizardry! Only other thing I like least is that the Halloween customisation was only around for a few days but I can't wait for the Christmas one!

Réponse de l'équipe de ZenMaid

il y a 4 ans

Thanks Krissi! Was a pleasure meeting you in London last month :-) You'll be happy to know we're discussing mileage/travel time now that we have a new map view releasing next week!

Leiby
Owner (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Look No Further

5,0 il y a 2 mois Nouveau

Avantages :

Zenmaid is such a customizable software that anyone can have their desired experience. Our cleaners have access to their schedules and we can control the levels of access to information. We rely on this calendar to schedule multiple cleaning routes and over 10 cleaners. We use this software to manage our customer relationships, book customers, manage daily routes, and plan ahead. We have tried multiple software options and Zenmaid beats all of them.

Inconvénients :

Out of 4 years of Zenmaid membership, we have only had one instance of downtime during the workday. Otherwise, no cons.

Erin
Manager (É.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées précédemment :

The worst software

1,0 il y a 2 ans

Commentaires : Extremely disappointed. We went with Zenmaid because we had the impression that it was built for made services. But now that we are working with them we realize they have no idea how cleaning companies are ran and what features are needed for a company to be successful. There is a long growing list of items they are working on and you vote on what's important to you. They are building the software and you are the guinea pig.
This is clearly a tech company that has created a software with no to little experience.

Avantages :

We are able to schedule clients easily… With limitations. So far we have not had any issues with our customers getting emails or text message reminders.

Inconvénients :

There are so many to mention. We are contacting tech-support every other day about an issue. They also do not answer the phone but push you to use the chat feature. However it is not a chat since it takes hours for a representative to get back to you. There are other issues that we have had using ZenMaid that they have had to fix behind the scenes. Meaning that it is a software issue and not a user issue. The app works If you don’t make any updates, otherwise you do have to shut the app down and restart it. We have constant issues with our team not being able to clock in and out on the app. Not being able to use any security features when our customers are making payments using a credit card is our biggest issue. They have down right refused to make any modifications to the payment page in order to protect our customers information.

Réponse de l'équipe de ZenMaid

il y a 2 ans

This is a very frustrating and unfair review to read. All we're going to say is that these folks who left us this review are still using ZenMaid daily and have no intention of leaving us.

Kayla
Owner (É.-U.)
Services à la personne et aux familles, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Amazing for residential cleaning

5,0 le mois dernier Nouveau

Commentaires : Amazing! ZenMaid is always making improvements and listening to their clients. The replied time and customer support is great.

Avantages :

Easy to use, understand and love that we can color coordinate everything

Inconvénients :

I wish clients could add in and edit their own notes. It would be nice if they could also make schedule request in there instead of a client app.

Angela
manager (Canada)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

ZenMaid ROCKS!

5,0 il y a 4 mois

Commentaires : ZenMaid first and foremost has allowed us to reduce our office administrative staff from 5 employees to 3 employees which has resulted in great savings. ZenMaid has removed so many of the repetitive and ‘non-revenue’ generating tasks from our day to day and allowed us to focus and spend more time on generating new leads and really developing our sales abilities.

Avantages :

I make a point of attempting to utilize every single feature available to us in ZenMaid. I literally re-watched Courtney’s Boot Camp video over and over again to get a solid understanding of what ZenMaid had to offer and how I could implement every single solitary feature to my advantage to save time and make it easier for my administrative staff, my field staff and my clients. I LOVE the ‘user friendly’ quality of ZenMaid … training administrative office staff is utterly a BREEZE! I LOVE the automated emails - they ROCK and save billions of hours of work. I LOVE the automated text messages - they are also AWESOME! Sadly, due to cost cutting measures we have opted to not use text messages as we are charged extra for those. I LOVE that all texts and emails are CUSTOMIZABLE - this is FABULOUS! I LOVE the cleaner APP - it has made a MASSIVE difference for our field staff giving them so much more freedom and much less responsibility in that they are no longer required to manually track any changes to their 2-week-old-printed schedule! I LOVE the ease of invoicing clients via ZenMaid! I also LOVE that on special occasions such as Christmas and Halloween, ZenMaid updates the look of the software to celebrate the season. I LOVE the reporting that ZenMaid offers and again, I make a point of utilizing as many of the reports as I can to assist me in my day to day tasks and reporting to the company owners.

Inconvénients :

Currently ZenMaid will notify us of a scheduling conflict but only for the first visit of a recurring schedule. It would be great if ZenMaid would notify of any and all future conflicts or at least up to 6 months in the future. Presently I must “eyeball” cleaners' schedules to catch future scheduling conflicts. There are a few other minor and non critical fixes outstanding but I have already brought them to the attention of the ZenMaid team. I also appreciate the Help & Community and Inner Circle that ZenMaid set up, I think these are excellent ways to generate feedback from all users.

Réponse de l'équipe de ZenMaid

il y a 3 mois

Angela, Your enthusiasm in this review got us PUMPED. Thanks for taking the time to write all of this, and we'll take the feedback on the scheduling conflicts to hear. We appreciate you and look forward to a long partnership with you and your company!

Natalie
Owner (É.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Life Changing

5,0 il y a 4 ans

Commentaires : When I started my residential cleaning company, we were completely on paper. I started searching for a scheduling software. I had tried several and was unhappy with each of them. Then I found ZenMaid. Not only did they import all of my customers (saving me many many hours), they also put my schedule together and set up my booking page! This software has freed up so much of my time, so that I am no longer spending hours a day working my business. On top of all of that, they have the best customer service that I have ever come across. Thank you ZenMaid for changing my business and giving me my life back!

Avantages :

Its customization makes for ease of use

Inconvénients :

The only con is that I didn't find it sooner.

Karen
Owner (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Great Cloud Based Scheduling Software

5,0 il y a 4 ans

Commentaires : The customer service and support is excellent. If I have a question; it is addressed almost immediately in the chat box or by email.

Avantages :

It is so easy to use as well as get up and running. Very intuitive with a clean and uncluttered interface and very easy to navigate. It has a good deal of customization which is nice. I feel it has just enough bells and whistles to manage my cleaning business without being overly complicated or having too busy of a user interface.

Inconvénients :

I have been using since August 2019 and have not found anything yet that I don't like. I will use this program until I don't need it anymore.

Angie
Owner (É.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great, scheduling app

5,0 le mois dernier Nouveau

Commentaires : So far I haven’t really had any problems. I’m overall happy.

Avantages :

It keeps my business organized and my cleaners enjoy using it

Inconvénients :

No customer portal It would be nice if customers can interact with the app

Tammy
CEO (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ZenMaid is the best

5,0 il y a 4 semaines Nouveau

Commentaires : Very happy with ZenMaid and will be using them as long as they are a available

Avantages :

Regardless of how big they grow I’m always treated like a part of a small family that has time for me when I need them.

Inconvénients :

No complaints they honestly care about the accounts they have and solve any problems that might come

Erika
Owner and cleaning technician (R.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great functions, couldn’t work without it!

5,0 le mois dernier Nouveau

Commentaires : Love Zenmaid - I couldn’t operate as efficently without it! Staff love how easy it is to use also.

Avantages :

Functions available in free version are superb. I only pay per text reminders now which really suits me.

Inconvénients :

Would be good to pay for additional functions separately. For example if I could add on clock in/out only this would be really beneficial to me.

Stacy
Office Manager (Canada)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Software, Continuous Improvements, Great Staff Support

4,0 il y a 4 ans

Avantages :

I really like that Zenmaid has a very responsive team and they seem eager to offer updates at a client's request. I also like that Zenmaid is specifically tailored to the cleaning business industry and that they offer valuable support of the industry, in addition to providing a great software. Many of the top cleaning businesses use this software and there is so much online interaction. I tried Jobber for a short period of time and although it had similar features, they didn't have the same kind of ongoing support that is specific to the business. I love that Zenmaid is continuing to improve and add more reports. I like to analyze data company data in excel, and some of these reports make it much easier for me to analyze. I appreciate that that I am able to offer feedback easily and just recently I requested a report, and it was included by the team within a few days.

Inconvénients :

Initially the program did not have a map however they are currently working on this. Also there weren't many reports that could be pulled from the database. I would love to be able to have more reports in the future, such as a calculation of drive time spent between the "clock in" and "clock out" time of client houses.

TIFFANY
Owner (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A bit glitchy

4,0 il y a 4 ans

Avantages :

Pricing, very reasonable for a smaller company

Inconvénients :

I dont like the glitches We experience glitches when making reoccurring changes. The calendar does not always load correctly. Techs cant always clock in and out dur to location. I'd like to be able to adjust pay to p4p. The app does not work well, we use the web version mostly.

Cameron
Owner (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Easy to use!

4,0 il y a 4 ans

Commentaires : It has made scheduling a breeze, bookings are easier and just improved the flow of my business.

Avantages :

How easy it's made running my business.

Inconvénients :

The invoicing process could be improved.

Gina
Owner / Manager (Bermudes)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

ZenMaid for Scheduling & Customer Database Functions

4,0 il y a 4 ans

Commentaires : We are only using ZenMaid for scheduling purposes so I cannot speak to the payroll / invoicing experience.

Avantages :

*Designed specifically for cleaning companies * Options for automated communications for both customers and employees (email and/or text) - eg. appointment reminders, schedule changes, customer follow ups after service and more * Excellent customer service - Zenmaid extremely responsive and helpful with questions or concerns *Reasonably priced *Constantly upgrading, improving & adding new features (built in feedback system for feedback from users) *The app is super helpful for obtaining information on the go but does have its limitations - promises have been made to increase app functionality soon * Customizable - can add your own custom fields for customer information, statuses, etc. and can make determination as to who can see information (employees vs management) * Multiple viewing options for schedule * Multiple options for recurring service frequencies * Feedback section where users vote on suggestions for improvement * Also provide other useful tips/videos/articles on how to successfully run a cleaning company * Love how the software tracks your leads and how they came to you - provides great reporting for tracking which marketing sources are the most effective for you * Can link with your website for managing leads & online appointment bookings (if you want) * Like how employees can clock in and out of a job and can see a map of where they have to go

Inconvénients :

* Can be cumbersome at times - particularly with making changes to recurring services. They seem to be aware of the issue and have been working on making improvements but it's not quite there yet. * Can be glitchy at times but generally can be correlated with when they have been introducing a new update which is understandable I guess. * Custom fields show up in order created and cannot change order they appear. This drives me nuts because as we are using we think of new things to add but cannot put the new fields next to others of similar vein so the information is a bit disjointed in appearance. * Wish we could print schedules * Wish we could visualize the schedule by customer on the monthly view * You can see all upcoming appointments for a customer but cannot print or email that to send to customer

marion
CEO (É.-U.)
Services à la personne et aux familles, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Zenmaid Cleaning service management software

5,0 il y a 4 mois

Commentaires : I am glad I used it for about 3 years now and I am glad I did.
I don't have other comparisons with other companies, but it does the job well. The team is always bringing out new developments and is always trying to get better.

Avantages :

How easy it is to learn it, and if you need help there is always someone ready to help. I love it, and my team likes it as well. It saves us time as a company and I love the fact that we can live abroad for periods throughout the year, and still use Zenmaid flawlessly! Thank you!! So much more independence, freedom, and easy documentation! Also the fact we can use credit cards with one click and the weekly billing cycle is done

Inconvénients :

The phone app has had a few great updates but still needs to work a little more flexibly. But great job, getting the edits better for us to use. (scheduling, paid stamp) The overall look of the phone app could be improved.

Réponse de l'équipe de ZenMaid

il y a 3 mois

Marion, What an honor it is to partner with you and your team! Thanks for the kind words.

Julie
Owner (É.-U.)
Services à la personne et aux familles, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Zenmaid to the rescue!

5,0 il y a 6 ans

Commentaires : Zenmaid has been a saviour for my business and personal life. Zenmaid takes care of alot of tasks i used to waste time on. Once a clients information is set up, the email confirmations go out, then reminders, as well as work orders for staff. After a few weeks of not hearing from clients, it will even send an email asking them to come back. I'm able to go on vacations for weeks without having to worry about my business fuctioning without me. Thank you ZENMAID!!! Now I can't picture my life without you!!

Avantages :

Having all my info in a databae that's easily accessible. The reminders and emails so clients won't forget appointments or have no escuse to do so.

Inconvénients :

Ipad app has minimal function. However i know an update just launched so i have to check it out. I'd like the girls to be able to check their future schedule on there.

Réponse de l'équipe de ZenMaid

il y a 6 ans

Thanks for the kind words, Julie! The mobile apps on iPhone and Android are still works in progress and we'll definitely be adding to them as we go. The cleaners can already see into the future however they have to do so day by day which is what you're referring to here, I think. That's changing next month and we'll be adding more functionality for you, the owner! :-)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Has potential but isnt reaching it

2,0 il y a 5 ans

Commentaires : I solved the problem of using multiple software's to keep track and book my clients while organizinf my staff in one spot. But its overly complicated to use, the mobile app sucks and certain features you would expect from a software of this calibre dont exist.

Avantages :

That it attempts to encompass all the things any cleaning company would need to run a streamlined, smooth operation. Also, the customer service is great. If you tell them theyre missing a feature you need they will do what they can to develop that feature.

Inconvénients :

It never works!!! The mobile app version is HORRIBLE. Certain things you would expect from a software like this (like proper clocking in functionality and proper payroll calculations) never work properly, its overly complicated to use (deleting a clients appointment takes 4-5 steps) and from one day to the next you dont know whether or not you'll get a random error when entering information.

Réponse de l'équipe de ZenMaid

il y a 5 ans

First and foremost, thank you for your candid review. We love that you were impressed by our customer service! That's awesome and not a lot of our competitors can deliver the same level of personalized service. With that being said, we hate to hear that some things didn't go so well. I especially hate that because I know the experience we usually offer people and for whatever reason, you didn't get our best. Please know that we will be looking into your account history to see when/if you reached out to us to make us aware of these issues. Usually, when odd things happen like that, or discontentment happens, a quick message to us gives us the tools and the opportunity to make it right. It's also important because things like the app (which is solely an employee app) and the payroll issues could have been a setting that our team could have easily adjusted for you, or shown you how to edit. Thanks again for the candid feedback and I hope that you take another look at us soon

Kelseray
Owner (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Happy ZenMaid User

4,0 il y a 4 ans

Commentaires : Overall it's positive, it makes life easy for keep tracking of client appointments and providing schedules for my employees, I always recommend it to those looking for scheduling software.

Avantages :

Layout/design. Multiple options for viewing the schedule. Option for tasks. Billing capabilities. Reminders. OMW texts. E-mail templates. Fairly easy to use.

Inconvénients :

It would be nice if the remember me function worked for desktops. And maybe a stay signed in option. Staying signed in on the website for mobile as well. (I don't tend to use the app much except when I want to quickly glance at the day's appts.) An option for photos would be really cool. An option for a 'clock in' and 'clock out', that has no correlation to appointments would be handy because I pay drive time and it's way easier to have them clock in at the start of the day, out for lunch, then back in, then out at the end of the day. I currently use Tsheets to do this.

Lucinda
Owner (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Better than the "big guys"

4,0 il y a 5 ans

Commentaires : The owner and his team try their best to deliver a maid-industry specific software solution and generally do very well.

Avantages :

I liked how when I was creating a new client or scheduling n appointment, it was off to the right like a sidebar and that allowed me to view the entire calendar while creating the appt. Easier to use than the "big guys" like Housecall Pro or mHelpDesk.

Inconvénients :

The schedule for multiple employees was not lined up nicely so that I could easily see where there are openings in the schedule for a new client. Very scattered and too much like using google with multiple calendars. I'm not going to pay to look at a schedule that is just like google's FREE version.

Réponse de l'équipe de ZenMaid

il y a 5 ans

Thanks for taking the time to review us, Cindy! You are absolutely right! Our calendar does look like a view option in Google Calendar which is exactly what we were going for in ZenMaid. Google Calendar is super user friendly, and anyone can use it without a learning curve. We purposely wanted to mimic that. Where ZenMaid shines light years beyond Google Calendar (and our paid competition) is all the things that happen once the appointment is booked that no other free option can provide, and that makes us worth paying for. For example, a dedicated app that sends alerts , texts, and notifications to cleaners. And to customers updating them of statuses such as clock in times and arrival times. We have a full payroll system and marketing automations. Really - a list too long for this response. Back to the Google Calendar comment - we actually offer other calendar views that are designed for maid services as they grow because everyone has different preferences :-)

Jenavee
Business owner (Canada)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Wonderful program!

5,0 il y a 4 ans

Avantages :

The customer service is top notch and I am always promptly helped when I have questions about Zenmaid.

Inconvénients :

I really cannot say there are any cons to this software.

Réponse de l'équipe de ZenMaid

il y a 4 ans

Thanks Jenavee!

Karen
Owner/Manager (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User friendly

5,0 il y a 4 ans

Commentaires : Moved from using Google calendar to this software. I only utilized the calendar portion at first and have slowly worked my way to reminder email -- follow up emails. Great time savers and opportunities for feedback from the customer.

Avantages :

Very user friendly. Support staff is prompt to respond to questions. Tutorials are available.

Inconvénients :

There are a few features that I would love. I have put the suggestions in...and they are responsive in checking feasibility.

Stephanie
Owner (É.-U.)
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great stand alone scheduling

5,0 il y a 4 ans

Commentaires : It has helped me stayed organized and keep track of schedules. Overall works great, but would like it to sync with quickbooks and be more compatible with commercial projects as well as contractors vs employees.

Avantages :

It is easy to use and gives you all the perks of a high dollar software with a professional appearance.

Inconvénients :

It doesn't sync well with quickbooks and you can't integrate multiple payment platforms with it so there is a lot of double entry. They are constantly adding new features, but then a lot of the basic features occasionally malfunction.

Michael
Owner (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Support and software Is the best out there

5,0 il y a 4 ans

Commentaires : Omg I do not know where to start. From my customers now being notified 2 days before all cleanings it has cut down on no shows as well as all the integrated tools u an take advantage

Avantages :

You actually get to talk to the creator and share you experiences. Issues and they answer you rather quickly not to mention the ton of features that most other companies dont give

Inconvénients :

In the beginning there was issues bit that was long ago and is no longer and issue

Shelley
Founder & Cleaning Lady (R.-U.)
Eau/gaz/électricité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The light at the end of the tunnel

5,0 il y a 4 ans

Commentaires : I hope to stick around for a very long time. I do however feel some parts of zenmaid could be separated so the software and apps are not overloading

Avantages :

The never ending support I get from the entire zenmaid community. I no longer feel so isolated and dragged down by all the "things" I need to remember as a business owner, I can put it on zenmaid and delegate, schedule, organise and calculate my workload along with my teams.

Inconvénients :

The apps apps, they are slow and cost me time and lose my teams money.

Kam
President (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

ZenMaid will streamline A LOT!

5,0 il y a 5 ans

Avantages :

I got ZenMaid at the same time I started my company, and I really don't know how others run their cleaning companies without a software like this. From scheduling to payroll, it streamlines a lot of our business processes. Our cleaners love being able to see their schedule, notes, etc. Payroll is easy as well, and our cleaners like the reports we send where they see their appointments for the last period. Appointment confirmations and reminders are all automated. To sum up, this software really takes a lot of the 'tedious' work out of the equation.

Inconvénients :

Some bugs here and there, but they quickly get fixed. I wish the mobile version was as robust as the desktop version, but not a deal breaker by any means.