Great payroll processing company with an amazing app for employees to view their stubs and much more

Publié le 14/12/2017
Yisroel B.
Payroll Director
Recrutement, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The best part of it is that we have happier employees, being that they have an app and a website where they can change things on their own, view their hours and much more.
As an employer of a big company, working with Fingercheck has saved us a lot of money. whether its paper usage which we were able to cut since their system since everything is web-based. Another way we really saved money was, since we started with Fingercheck hundreds of employees signed up for direct deposit and we are saving money by not having to place stop payments.

Avantages: As a payroll supervisor for a company that processes payroll 3 times a week for over 1200 employees, Fingercheck has really proven to be the right choice for us. Costumer service is really amazing being that the dept. is led by Hershey who is really helpful with everything our company needed all along our payroll transition. Adding new employees is really easy, as well as the processing payroll with just a few clicks. The app that they have is really great, with the app our field employees can access their pay stubs, change their addresses and request time off without ever calling our office.
All I can say for anyone looking for a company to process their payroll and keep track on hours and/or schedule, this is the company to use!

Inconvénients: Time cards is a little difficult to use, with the software having to many things that needs to be done in order to view and enter hours only active employees.
There is some sort of bug with the system that sometimes resets the checks to check number '0' which makes is confusing for positive pay (but we can deal with that:))
It would be great if the website would be displayed on a full screen.

Good software and value for the money

Publié le 12/12/2017
Michael W.
vp corporate development
Transport routier/ferroviaire, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Dramatically lowers the resources needed to collect T&A over the paper system it replace.

Avantages: Customer service and tech support have been great. When we have issues, they are very responsive and help us, including developing ad hoc or custom reports.

Inconvénients: 1. It has some glitches/bugs.
2. Managing the app accounts of the employees (on-line access) is difficult.
3. Getting a listing of all data for employees is very difficult - there should be many more fields available in the main employee database.

Works as it is intended

Publié le 21/12/2017
Scott S.
Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: accurate time keeping of a large number of employees made easy!

Avantages: Very easy to track employees times with the online user interface. Overall a very good time keeping program, highly recommend.

Inconvénients: Occasionally misses punches, when it would appear that the fingerprint was read correctly. Other than that very good program.

takes care of everything on one platform

Publié le 21/12/2017
Tovia E.
manager
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: alot

Avantages: clock and payroll in one place no need to import and export
they care care of all taxes and refunds
great customer service

Inconvénients: difficulty to download multipal reports at once
pay stubs for one person you have to go in to every payroll

Excellent

Publié le 19/12/2017
Raz G.
manager
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: less paper work. can track break time log in and log out time easily. easy to find out how many hours staff worked.

Avantages: I can easily manage staff hours. Track break time, and punch in and out time without any issues. The mobile app makes it very simple to use

Fingercheck support has been the backbone to my experience with the system.

Publié le 18/12/2017
Yanitza S.
Admin
Immobilier commercial, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Time tracking

Avantages: The support team is great! I think it does what its supposed to do as far as time tracking and attendance.

Inconvénients: The system requires many rule setups and intricate rules for my company since we run different schedules.

Much easier to work with and deal with than my previous payroll company which was Paychex

Publié le 21/12/2017
Moshe P.
CEO
Hôpitaux et soins de santé, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Everything in one system makes it easier to monitor your employees time and attendance as well as vacation and sick time. Also the employee login is awesome. I stopped getting calls everyday about how much sick and vacation days are available....

Inconvénients: Running your own reports is a little tough and the interface should be updated. The online chat response is slow.

Great service, quick response and lots of great features.

Publié le 12/12/2017
Sury F.
payroll dept
Construction, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: What I really love about fingercheck is that we can have the employees clock in on their system and so have all payroll info in one place for easy processing. This is great for a company with dozens of employees.

Inconvénients: What makes a bit hard is that payroll needs two business days to process and it can not be done after 4:30.

Easy to use for time card management and requesting time off

Publié le 18/12/2017
Utilisateur vérifié
Pediatric Therapies Supervisor
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: NA

Avantages: the dashboard shows you who is still on the clock and who is not clocked in. you can also do mass edits for adding time for holidays.

Inconvénients: limited access makes some things hard to do. There is also the onbaording issue that we ran into a lot of struggles with.

Its a great app

Publié le 12/12/2017
Utilisateur vérifié
Low voltage master
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Easy to use and very easy to see when and where the guys came in and a location ane a piture associated with it

Inconvénients: The location sometimes doesn't work well for the workers and sometimes login is hard but besides that it works very well

overall good , very easy to use and accurate. Gives me all the information i need to mange my dept.

Publié le 21/12/2017
Avrohom G.
return manger
51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I can keep track on my employees at all times when they came or left , also all the days that they were absent .

Inconvénients: Sometimes i get an email saying that someone did not punch in or out but when i check the chart it has the correct information .

Does the job!

Publié le 03/10/2018
David E.
manager
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Does what its supposed to!
Works on mobile and desktop
Easy to learn!

Inconvénients: I would like a neater layout, it feels a little too much options and setting visible.
Creating custom reports are is not so simple

just easy and very helpful the staff helping with technical issues. any clocking in and out issues

Publié le 12/12/2017
Ted N.
Maneger
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: the simplicity. the time saved by us using this is astronomical. my guys love it no missing punches everuyone is paid all is well

Great

Publié le 19/12/2017
Michael L.
Manager
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: You can see your pay stub early, i get to see my hours, i can edit my time sheets when needed. I love everything about this app

easy to use!!!

Publié le 18/12/2017
Maryelena L.
Nursing Supervisor
Cabinets médicaux, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: can view in REALTIME. Have all the info right in front of you. can download on cellphone. easy to use

Our overall experience has been satisfactory. There is room for growth, but the product is good.

Publié le 03/01/2018
Ryan K.
COO
Hôpitaux et soins de santé, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
2 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The time clock, scheduling, and HR support.

Avantages: The optimization and intuition of the software makes the overall package desirable. The biometric time clock is beneficial for security at the facility, and the comprehensiveness of the service provided are both great features.

Inconvénients: The KnowledgeBase for customer support needs quite a bit of updating. It also is rather difficult to navigate the system without guidance, so a more responsive IT help desk would be ideal for this setup.

Has a lot of features and the tech staff is helpful when they answer

Publié le 12/12/2017
Israel B.
Payroll Director
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
3 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Their team is extremely helpful with just about everything! their phone app made things so much easier for all our field employees. we literally had our calls cut in more then half!

Inconvénients: Calls can sometime take an extra minute until they answer, but once they answer they get everything resolved, including all Excel questions that I have.

Great people@@

Publié le 18/12/2017
Shmuel B.
Admin
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Quick

Avantages: Works Very nice it is easy to use, And when I need something I can always call them and get any info that I need they answer very Quick

Fingerprint scanner too high

Publié le 03/05/2018
Jason G.
Owner
Hôtellerie, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
3/5
Note globale
1 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
2 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Awesome way to log into the phone. Makes life simple and takes remembering a password much easier and safer

Inconvénients: The position is too high up on the device and logging into sites like banking there is no maximum amount of tries before being locked.

Keep adding great features

Publié le 23/03/2016
Sam S.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: The main thing I like about this application is how easy it is to use, and the new features they keep adding. The new design elements are eye pleasing and intuitive.

Best Decision

Publié le 01/03/2016
Chaim S.
Administrative
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: FingerCheck has streamlined time tracking for employees saved our company time and money on each payroll. Training and support makes everything super easy

extremely easy to use with helpful online staff

Publié le 12/12/2017
Nora R.
Property Manager
Immobilier, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: what I like most about this soft wear is how easy to use it is. The online chat option is extremely useful in times of difficulties.

Inconvénients: The part that I like least about this software is that I wish some reports could be exported to excel

OK

Publié le 18/02/2016
Temi W.
Provenance de l'utilisateur 
2/5
Note globale
2 / 5
Facilité d'utilisation
Fonctionnalités
4 / 5
Support client
Rapport qualité-prix

Commentaires: as for the software it is great, I just keep having issues with users fingerprints....