Avis clients sur Crelate

Crelate Talent - by a recruiter

Commentaires : I can track jobs, candidate progress, status, etc, very very easily
The customer service is great. A bit slow - no one is there when you call - but they call you back, are very friendly and very thorough

Avantages :

1. Implementation consists....of a few minutes of work with the support team to get going 2. They can do a data conversion fairly quickly. 3. Learning to get started in it in is fast and intuitive. Then, as you learn more about it and figure out how to do things better, you can change what you do - and your prior work is not completely messed up! 4. Integration with my company website and with job boards is simply fantastic

Inconvénients :

Data conversion is expensive - but, I guess, so is everyones....

19 Years of Recruiting w several ATS's and Crelate is the VERY FIRST one I can say I LOVE!

Commentaires : My experience with Crelate has been the best experience above all others. I tried Exelare and CEIPAL in 2021 when deciding on a new ATS. The customer support was below par and the only way you could get trained was to schedule long 1 hour meetings in the middle of your day (and the support person's English was difficult to understand). Exelare had a very limited help/knowledge base. With Crelate, they have Chat Support with EXCELLENT, KNOWLEDGABLE Support Reps who respond within 1 to 4 hours, and they PROBLEM SOLVE with you. The Crelate team really cares about your success with their ATS. They have an active Feedback website where you can easily provide feedback - and they use this feedback to make changes and implement updates multiple times a year. They also notify you personally if your feedback was implemented. The ATS keeps getting better and better. They listen to what the customer needs/wants. After using dozens of ATS's over the years, I've learned that the #1 feature you should evaluate is the quality of their Customer Support. Crelate is five stars when it comes to fast, quality, problem-solving support.

Avantages :

Very visual and customizable. #1 is their AMAZING CUSTOMER SUPPORT. You can also hire their Professional Services/Product team for a very small monthly fee for one-on-one video meeting support when you have a complex concept you're trying to implement into Crelate.

Inconvénients :

I wish there was a modular, visual "Dashboard" that incorporated some AI technology that would help detect lapsed activities, and it could be customized based on user type (Executive, Recruiter, Salesperson, etc.)

Review of Crelate ATS

Commentaires : Lack luster. It get the job done most of the time, but would like to see a more robust product offering and user friendly UI.

Avantages :

Quick and easy to deploy compared to competitors in the market. Easier to administer than similar products.

Inconvénients :

Product support is lacking. Very difficult to get the support when you need it, and there is limited training information available. There pricing is on the high side for the level of product you get. The UI feels and looks very dated and is not as intuitive as some of their direct competitors.

Crelate Use Overview

Commentaires : Both myself and my collogues enjoy working with Crelate. During the initial set up, training was minimal which was a negative in my opinion.

Avantages :

I like that Crelate is easy to use and fairly simply to navigate.

Inconvénients :

That to use many of the features/options, it's an upcharge on our account

Easy to use software with great features

Commentaires : Overall, it's been a good experience and I would and have recommended the software to many firms in my network.

Avantages :

We love the search pipelines and the ability to quickly' drop and drag' candidates through the stages. We also love the integration with RingCentral and other apps on the market that make using it very easy. This software is one of the easier ones on the market to customize to your own internal work flow. It's also easy to add people to the database from other sites such as LinkedIn.

Inconvénients :

I haven't been able to get the CRM portion of the software to work for our workflow. Crelate sells itself as an ATS and a CRM but CRM part isn't as easy to integrate- at least in manner in which we use it.

Best ATS for recruiting firms!

Commentaires : I couldn't be more happy with the transition to Crelate from our previous product. Their team truly understands the problems we are trying to solve and is extremely responsive. Their feature set continues to increase rapidly and is always very relevant.

Avantages :

Several items: - ease of configuration and customization - profile parsing from LinkedIn - job board management / website integration - email sync and candidate communication management - analytics - speed and relevance of new feature release - extensive help resources, training videos, etc.

Inconvénients :

- exporting data is not straightforward and requires additional vendor developer cost -

Simplicity is beauty!

Commentaires : Overall, Crelate is also a good ATS. This is good for not a full cycle recruiting

Avantages :

I like the simplicity of this Applicant Tracking System. Not the kind of ATS on mainstream but is worth your money. It is user-friendly. There is room for errors, you can delete/change the tagging anytime you want. Crelate Talent also has a feature when you post your job, it will be posted on other different job boards like ZipRecruiter, Indeed, etc. When you post your jobs, you can automatically post your job on these platforms too.

Inconvénients :

Lately, they are having maintenance that makes the software really slow. Though upgrades is for the better but still affects the productivity of recruiters.

Crelate Intuitive Easy to Learn ATS

Commentaires : Great. Easy to use and to train people with but the best part of it is that it is intuitive. We did not receive training on it so I had to figure a lot out by asking support and training the others.

Avantages :

You can search and find anything so easily. Even if something is mislabeled/categorized it is never lost because of the excellent search function. Past ATS systems I have used the search was not reliable when it came to words on the resume but Crelate is

Inconvénients :

The Reports. The software would be perfect if there was an effective way to grab individual reports for recruiters within our company based on splits on fees. We have account managers, recruiters and sources all who take part of each placement. The reports do not have an option to deal with this yet but I have asked in the help before and they are looking to add this so that is exciting.

Extremely Valueable tool for Recruiting agencies

Commentaires : I love Crelate, use it on an hourly basis.

Avantages :

I love how customizable it is. It helps me manage both the candidate and client facing side of the business and customize almost any pipeline and report.

Inconvénients :

Since there are so many different facets, it took a bit longer to get up to speed on the product, but once I did, its very user intuitive. Also, the mobile app needs more work to get it to where the desktop product is.

New Crelate User - I would recommend

Commentaires : 10/10

Avantages :

Price point was good. Easy to use and intuitive. Good training options and the support team are readily available - a big plus. I later learned about the Email Sequencing / Email campaign that is a big plus. Finally I will avail of the upgrade to get Data Enrichment.

Inconvénients :

Small but annoying feature is their BOT - customer service - automatic email any time you interact with Help desk. The email is jumbled so you have to read.

Excellence in both functionality and service

Commentaires : The software gets a solid A - very easy, simple, robust, scalable.
Customer service an A+ - [SENSITIVE CONTENT HIDDEN] was enthusiastic, knowledgeable, great listener, patient, never tried to "sell" rather constantly looked for ways to be "the solution" helping me/us navigate through an unknown software. Can't say enough good things about his service.

Avantages :

Extremely "user-friendly", whether that is in the daily usage or customization everything is thought out extremely well. This is software designed FOR end users NOT for technologists, which is very refreshing.

Inconvénients :

Can't think of anything at this point, they are aggressively updating and improving listening to their client base.

BEST ATS I've seen in 25 years in the industry!

Commentaires : Crelate has streamlined our business process and workflows and empowered us to grow.

Avantages :

The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

Inconvénients :

There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate. The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

Good, not great

Commentaires : We are solving the problem of communication between offices. It allows everyone to know where each job is at in the process of hiring.

Avantages :

I like how easy it is to navigate and use the software. Putting each candidate into each job that they're potentially interviewing for makes it easy to communicate with people that might be in a different office.

Inconvénients :

My least favorite part is not knowing about all of the features available. We went through the initial demo with a salesperson but haven't really kept up with all of it.

Amazing product for recruiting agencies and executive search firms

Commentaires : A+ We're big fans! I highly recommend Crelate.

Avantages :

Crelate is top notch. It is BY FAR the best recruiting platform for agencies that I've used or tested. The product is highly customizable to your needs and has a ton of features. Better yet, the Crelate team is constantly hard at work building & releasing new features that improve usability and functionality. It's also priced very fairly and their customer service is attentive, responsive and helpful.

Inconvénients :

I really don't have many complaints about Crelate. It works well and is virtually bug free. If there is one con it's that the platform is not tailored to executive search processes. However, we stretched it for this purpose and never found ourselves wanting.

Excellent, best experience ever with an ATS software firm

Commentaires : This is the very best ATS software on the market for a contingency or retained search firm.

Avantages :

For a recruiter, it's always about the interface and workflow. Can I quickly see and get to all the information I need to multitask with multiple clients and candidates.? The answer in the case is a resounding YES! Crelate does that far better than everyone else for me. The second thing it does better than any ATS I have ever used is automation of repetitive tasks. You can actually customize your own workflow. The interface allows you to drag and drop between stages. It will send out automated, customized emails at each stage of the recruiting process. It allows me to work quickly, efficiently, the way I want to work. It's a beautiful thing. The third thing is a reactive mobile app that works very well - it adapts to each device I use, tablet, phone, etc. One last thing, I have never in my 25-year career using ATS software had a company be so responsive to requests for help and new features. A few weeks ago (weeks!) I asked for a new feature that required the developers to make changes to their mobile app. It was a very important change for my business, but because it involved changes to an app, I assumed it would take months to get on the list of changes for their next release. I am happy to say that I was wrong, and their quick response was the best service I have ever experienced from an ATS software firm.

KC's 2 cents...

Commentaires : I really like it!
I find it much easier /more intuitive than our old system.
I love the tile lay-out in the Search Dashboard.
That really helps me see what I need to do and who I need to follow up with quickly.
Very happy so far!
(But still a new user.)

Avantages :

I love the brief video tutorials and outlines of how to do everything! You can look up exactly what you want to do and find a 3 minute video to show you how to do it. You don't have to listen to a 30 minute webinar. They also have diagrams to walk you through it. They have it broken down nicely for you.

Inconvénients :

So this could be user error (on my part)...But I do not find it easy to toggle back and forth between candidate documents. For example, I may want to have a candidate's CV open as well as their cover letter as well as the job spec notes for the position I want to discuss. I can't seem to have all three open and toggle back and forth in Crelate. I have to download each one and then do my toggling in Word.

6 month review

Commentaires : good

Avantages :

i like the interface and it is user friendly.

Inconvénients :

i wish there was more automatic functions - like if i drag a candidate to the interiew bit, i wish it would send out a calender invite and log it as an interview. and searching could be more efficient. sometimes my canddiates to come up in the search if i type their full name (but shows up if i put first or last name). also wish i could search in a resume

Great option esp for remote teams

Commentaires : It is such a great resource. Working on a remote team it is nice to have one screen to allow everyone to see what is moving without having to click on a million tabs. We just switched and I miss it already

Avantages :

the best part of crelate is how clean it looks. They don't have millions of useless tabs that are always blank and add clutter

Inconvénients :

The app is not worth it according to my needs. Hard to see anything or progress on it. Just seems redundant.

Crelate Talent

Commentaires : Prior to getting Crelate we had only HR software which didn't function well as an applicant tracking system. Crelate has helped so much. We now can make sure people don't slip through the cracks. It keeps us organized and multiple people can see what's going on with our candidates and where they are in the hiring process. Customer service has been helpful and responsive.

Avantages :

I like the ability to quickly look at the home page and see notes left about applicants by my colleagues and myself. I like the ability to create tasks for myself and others. We have just started using the mass emailing and will try out texting too. This is very useful. The system helps me stay organized with candidates for multiple jobs at all times.

Inconvénients :

I don't like how you have to scroll down to view the open jobs. I have multiple pages of openings and it's annoying. I only like one home page view, the other views are too visually cluttered in my opinion. The nice thing is you are able to change the view.

Yes! Crelate!

Commentaires : Accessible platform, easy to search database, easily customization, time saving features, integrated with job boards and other browser embedded tools help us save time when recruiting for our clients.

Avantages :

A web based solution that is affordable allows my team to access the same information from multiple locations. This in itself makes it a much better solution for a small business like ours to be competitive in the marketplace. Additional features make everyday recruiting much more efficient. Am sooo glad I found this product!

Inconvénients :

Like all specialty platforms, it takes some learning. I learned about some features from other users. The up front training and set up was helpful, but on-going training would be really helpful. There are many videos available, but it would be nice to get regular emails from the company with topics like "did you know you could do this..."

Misdirected applications

Avantages :

The software is relatively easy to use in many ways and with good features.

Inconvénients :

The major flaw is in tracking those that are being recruited to apply for positions. If those individuals apply, the software attaches their materials to their file, but it doesn't put that file into the inbox to signal that the individual has applied. Our team has to spend lots of time going back into the files of the hundreds that we recruit to verify if they've applied, and then we need to move them to other stages, rather than their applications simply going into the inbox. The application gets attached to the file, but there are no notifications to alert us that they have actually applied. Either a design flaw or training issue, and we need assistance on sorting this out.

Crelate Ups and Downs

Commentaires : I think it can improve but this is the best recruiter tool I have used so far, so keep making it better and it'll stay that way!

Avantages :

I like that we can create lists, create events as reminders, and able to track every detail for every candidate.

Inconvénients :

I don't like the search options for crelate... its probably the least user-friendly setting crelate has. It's not so bad but the search options in advanced settings don't encompass enough details that are in our database for contacts. A lot of people go unnoticed in our base because we don't have the ability or setting to look them up properly. Also, I don't like how you can't merge lists or clean them up in a faster/ easier way. It puts a lot of pressure and time on us to make sure everything is perfect in each profile which most recruiters don't have the time to do.

Easy-to-use, cost effective tool

Avantages :

Inexpensive Good customer service Easy-to-use Good visual display

Inconvénients :

Report customization is bulk and not intuitive

So many useful ways to customize!

Commentaires : Overall the program is great. It needs some small tweaks in the texting feature but overall it's great. I wish all users were able to delete duplicate candidates. There should also be an option when you are uploading several resumes at once, that you can deselect ones that are duplicates so you don't have to upload them again.

Avantages :

I love the reporting feature and how visual everything is. Seeing exactly how many candidates I have in each category is very useful. Taking notes and sending emails is extremely easy and makes my job go so much more smoothly.

Inconvénients :

Ring Central integration doesn't work that well. I constantly have to disable and re-enable to get the texts and calls to show up on the candidates profile. I am also unable to use the texting templates but I don't know why.

Crelate - Recruiting Firm

Commentaires : Very easy to use and learn on my own. Process made sense and you could follow prompts clearly.

Avantages :

Ease to learn and navigate Ability to add contacts/candidates Reporting Flow and function

Inconvénients :

Navigation between candidates and company files. Had to 'X' out of one to get back to original point.