Avis clients sur Timesheets.com

Great for tracking employees who work in the field! Easy to install and use on smart phones.

Commentaires : GPS tracking, Accurate time keeping, Ability to look back and refer to jobs worked on.

Avantages :

I really like the GPS tracking capability on timesheets.com. It helps to verify accuracy of where our guys clock in and out when they are in the field. It was very easy to install on their smart phones and they do not have any problems using it. It is very straight forward. Another great feature is the reports that can be downloaded - good for printing timesheets. Also, customer service is great! I've only worked with rep since we've been using the app (September, 2016), but she is very helpful in answering my questions. If she doesn't know the answer, she always gets back to me after researching it with her technical team.

Inconvénients :

We would like to use the Customer module of the app for our jobs, but our guys cannot assign a "Customer" to their day through the app. As a work around, we have utilized "Account Codes" and "Notes". The guys will chose the job name using an "Account Code" and in the "Notes", they will indicate the work that was done on that job for the day.

For the purpose of payroll time entry, we used this great tool

Commentaires : Because of Timesheets.com, I no longer have to manually log my time for my manager. My employer can get a precise account of the times I clock in and out of work thanks to this convenient feature. It's also useful for keeping tabs on vacation time and requests.

Avantages :

The ability to save Timesheets as a PDF is a great feature. This system facilitates easy tracking of my work and provides solid data for reporting purposes. Because of its intuitive design, this website is very simple to teach others to use.

Inconvénients :

A more convenient timing would have been nice. For instance, while it's helpful to see how long I spent working in total, I'd like an actual clock that displays the times at which I began and concluded my shifts.

From Charleson Engineering Ltd

Commentaires : We as a company of 6 like the program and it's ease

Avantages :

The ease of project time entry and expense entry.

Inconvénients :

The non-communication between qbo's. You can only export to qbo they don't talk back and forth between platforms

Timesheets for hire

Commentaires : The best experience is the ability to keep an accurate account of time tracking

Avantages :

I have to say, this is a not really difficult application but it keeps an accurate account of time tracking. You don't clock in unless you are in the building of facility you work and you are connected to the app itself. It has a tracker on the app that lets you know that you are in the correct place at this time and it clocks you in when you go to the app.

Inconvénients :

I don't like the fact that you have to go into the app just to check in. I fell like the employee should be able to manage the app better from their phone. If you don't have your phone, then you have to waste time to physically go to a computer to check in. I honestly love the time cards better than this actual app. It can become complicated because it only shows the iphone compatible and it does work under the android system but it compiles complications. If the employee has any other type of phone because not everyone has the best type of phone, they will have issues.

Excellent app with excellent support

Commentaires : Overall my experience has been great. The app is easy to use and the support is excellent. I've never had to wait for an answer, and that makes a big difference. The app doesn't slow down my laptop the way the QBO time app did. I'm very happy with the simplicity, ease of use, and very fast data upload to QBO for monthly billing that Timesheets offers. Its BETTER than the QBO app for all these reasons.

Avantages :

I tested Timesheets about a year ago when I was very frustrated with the QBO time tracking, which was slowing down my computer. Timesheets was a huge relief. It is easy to use, fast to export to QBO billing, and the support has always been responsive and helpful. I also love that I can have timer open for several clients at a time, making it easy to pause a timer for one client to start a new timer for another (and easily switch between client timers during the day.)

Inconvénients :

At first the UI was not terrific, but they've released a new UI that's much nicer. It is still simple to use, but just nicer to look at with a larger font.

My Timesheets.com

Commentaires : We have enjoyed timesheets. The transition to the new updated version, the transition was seemless.

Avantages :

The ability to have different office locations along with employees that have to be on the road for their job, having access.

Inconvénients :

Not being able to customize the time sheets to show or not show columns that make it look convoluted and unnecessary information for our reporting, along with font size.

Timesheets is great

Commentaires : I find it very helpful and valuable.

Avantages :

Convenience, and easy record keeping. It is a valuable tool in running this office and I hate to think where we would be with out it. I particularly like the ease of making edits and changes to employee times. I would be happy to refer this program to any business looking to save time.

Inconvénients :

The new format is a little difficult to figure out.

Payroll Management all in one place

Commentaires : Great

Avantages :

Great tool for both admin and employee. Both can see information needed.

Inconvénients :

when trying to add a new employee or contractor and their email comes up as already in use

Great product

Commentaires : Our company has been using Timesheets.com for several years, and we continue to be satisfied with the product. The customer service is always helpful and pleasant.

Avantages :

Timesheets is an easy and efficient way for my employees to track their time worked.

Inconvénients :

I have not found anything that I do not like about Timesheets.com

Great program and amazing service

Avantages :

Easy to use, employees love it, accurate reporting. Customer service always helped me when I needed help.

Inconvénients :

Really nothing bad about it at all. Great program

Eliminated excessive paper handling

Commentaires : It's really revolutionized our client billing. I think we more accurately bill our clients and also more accurately detail the work performed. It is also nice to easily see how many billable hours we log in a day or week, helping us to become more efficient with our time. The biggest advantage for me is the huge reduction in paper. I once felt I was drowning in paper, now I can keep my project time, expenses and notes in one digital file. Goodby clutter!!

Avantages :

We eliminated paper time tracking sheets that were used for each project, needing to manually calculate time in / time out and add entries together for client billing. Using Timesheets project timers allows us to eliminate the paper and also calculates our project time for us. That we can also assign notes to each time stamp keeps us better organized and enables us to recall exactly how our time was spent on each project entry, which we can then use to be more detailed in our client billing and showcase the value for time spent. Time entries can also be entered manually which is nice during times when interruptions are frequent. Time editing is also allowed.

Inconvénients :

I wish the time stamps included the ability to view the exact time you started and ended a timer, not just the accumulative time. On occasion I may forget to stop or pause a timer, leaving it running in the back ground. I may be aware I finished up around 5pm but with no starting time to review, it makes it difficult to estimate the actual time spent on an individual entry.

Timesheets.com

Commentaires : Excellent. Easy to use and very affordable for what the program has to offer.

Avantages :

It is very user friendly for employees. Employees of all ages can use it even if they are not technology savvy.

Inconvénients :

Overrides are difficult to do, but not impossible. Employees sometimes can't clock-in due to some error, but its seldom.

Great for Government Contractors

Commentaires : Customer support is very responsive, and you can reach them through either a phone number or chat box that are both easy to find on the page.

Avantages :

Very few products meet the government DCAA requirements for time tracking, but Timesheets.com does. There are some very expensive options that might be appropriate for large companies, but for a small (<10 employees) company, those options are not acceptable. Timesheets.com is affordable for a small business and has the features needed for government contracting. The user interface is fairly easy to learn. Employees can enter their time either from a laptop or their mobile device, which is convenient. Some websites that review these tools say Timesheets.com has no "app", which creates the false impression that you can't use it on your phone...you can use it on your phone by pointing your browser to the www.timesheets.com website, which has a layout set up for mobile devices.

Inconvénients :

As a government contractor in a project-based work environment, the tools for setting up a project Work Breakdown Structure with multiple levels are fairly limited. The tools are good enough for a small business with project structures that are relatively small and simple, but are too limited for complex projects with a complicated WBS structure. I wish Timesheets.com would upgrade those tools.

I usually like!

Commentaires : Overall, I loved the save time and auto-save feature. I think it is one of the rare software that you can use for a long time and be satisfied. Also, thank you for your interest in customer service.

Avantages :

If you need a web-based timeline, you can rely on this software. I like the overall quality. It is obvious that it is a company that cares about customer satisfaction, and they managed to evaluate the negative comments and make the software up-to-date and error-free.

Inconvénients :

Since it is web-based, I sometimes have trust problems, but I have never had a negative experience in this regard. Since I've always been an obsessive person about trust, I think they will reach more users if they are updated on this issue. I think the general problem of the software we use today is the problem of trust.

It works good, but there are employees that always say they 'clocked in' but it doesn't 'register'

Commentaires : I would tell people what system we have but I have nothing to compare it with. So I wouldn't be a lot of help for other people

Avantages :

The main page is nice with the list of employees; the ease of seeing who is clocked in and who is clocked out

Inconvénients :

for the senior people it is harder for them to learn. I don't know if we need a security question and all that. it is just a time clock

We have had a great experience with timesheets.com in the 3 years we have been a customer.

Commentaires : It helps us see how much time we are spending with our customers. Since they are billed for a certain amount of hours per month. It is critical for us to know where our time is going so we can bill appropriately.

Avantages :

It is very easy to set employees up and add customers. We were able to add special tracking items for our customers to help us track exactly what time was spent where. The reporting feature is easy to use to run reports for different time periods and for different customers. It is easily downloaded to other formats. The website is always available, we have never had any trouble with logging in to access it. The cost is very inexpensive for the functionality you get.

Inconvénients :

No problems with anything so far. I do have to archive people when we add new people just to stay within our licenses though.

Simple, Straight-Forward Product with Great Customer Service

Commentaires : Overall, Timesheets.com allows us to track our employees time in a simple, but effective format. And while they may not have all of the bells and whistles of some of the newer time clock software options out there, they do have unparalleled customer support. We have tried others and trust me the added features without the support only equal added headaches. We're glad we're using Timesheets.com.

Avantages :

The customer service is top notch. The team does not make you feel like an idiot if you don't know simple tasks and they don't put you on hold for an hour if you have more complicated questions. You get straight-forward service whether that is assistance with a real person through the chat bot or more hand -holding service on the phone. Additionally the product itself is simple. While there isn't an app, it's very easy for the team to clock in and out and edit time as needed as well in the browser. They can enter their own PTO requests and I can view them individually or in the calendar mode to compare against who else will be out that day.

Inconvénients :

There is no app and it doesn't integrate directly with the payroll service.

Best Customer Support

Avantages :

Since I'm not the most savvy person with technology, I find the support I receive from Timesheets outstanding. I've had to call in on several occasions when I was trying to locate information on a past employee or other various needs. I most recently spoke with Bob who was highly knowledgeable and was able to guide me through the process to achieve what I needed.

Inconvénients :

Honestly, I can't think of anything that I have not liked about the service.

Great experience with Timesheets!

Commentaires : Our overall experience with Timesheets was great. We really needed support to get up and running and [sensitive content hidden] was there for us throughout the process. He was patient and pleasant to work with and really understood the ins and outs of the system.

Avantages :

What I like most about Timesheets is the support. [sensitive content hidden] walked us through every stage of implementation step-by-step and trained our staff. I also talked to other reps on the Timesheets team while researching the best system and found everyone to be equally helpful. Great team. The cost of the service can't be beat. Not only is the per employee fee less than half (and sometimes a quarter) of the cost of other systems. Timesheets is not the most beautiful interface out there, but it works well and meets our needs. The smart phone interface is good and useful and having Timesheets has streamlined our timekeeping and expense process.

Inconvénients :

The interface with QuickBooks isn't perfect and we had to employ some work-arounds that make the tool a little harder to work with. The portal is fairly intuitive, but not as nice looking as some others out there. The separation of PTO and project time is inconvenient for users and administrators.

Amazing Time Tracking System for Sole Proprietor!

Commentaires : I use it daily and then when I had a question today about something I couldn't find I also had amazing customer support that got me the answer I need right away. In over a year and half of using this was the first time I even had to contact them. I have been so impressed with their product and now knowing about their customer support!

Avantages :

This software is amazing and I've been working off the FREE (yes-- FREE) version for over a year and a half. (Just started my own company in April 2021). The ease with setting everything up is so intuitive, being able to write notes for the tasks completed with that time you're billing and the reports that available have been absolutely wonderful for my firm!! Thank you timesheets.com!

Inconvénients :

None. I bet the paid version even has more capabilities and functions I'm not even aware of.

Great customer service

Commentaires : Timesheets.com has met the needs of our company. The customer service has exceeded our expectations. There is always a live person answering the phone or the chat. If the problem is too complex to be answered via chat then that customer service rep will ask to call and will. This team goes above and beyond to answer questions, identify problems, and fix mistakes that the user may have made.

Avantages :

The software allows our employees to enter their project time and/or hourly time efficiently. It allows the appropriate employees to be able to run payroll, keep track of vacation, holiday, comp time, and expenses efficiently.

Inconvénients :

The hardest part is not having hourly and salary time integrated into one viewing area.

As a small business owner, to find a software source with fantastic support at a low cost is amazing

Commentaires : A system that works !

Avantages :

The flexibility of its Report capabilities is outstanding. I can generate reports quickly and in multiple different ways to suit different projects & my own personal queries. Its easy for my staff to enter their Timesheets as they finish each project or at the end of each day. Being Cloud based it doesn't matter where I am, on what PC or Tablet I'm working from - it just simply all works & its all there ! What more needs to be said ! We love it.

Inconvénients :

Probably due to my own lack of understanding, but in when a Staff member leave & I archieve their data, some of those projects continue to be worked on, but the departed staffer's times aren't included unless you delve deeper to activate their times (which depends on you remembering the time period they worked to & from).

Their chat support is wonderful. They respond quickly and helpful.

Commentaires : Allows me to track work done by my remote workers, process paychecks more quickly, and provide historical data on specific projects.

Avantages :

The program is intuitive and offers what I need. There are a number of reports available and customizable in so many ways. The clock in and clock out buttons are conveniently placed. The time entry screen is compact and allows space for making long notes.

Inconvénients :

Setting up an employee is the only thing I have needed assistance with and this is only because I add an employee so rarely. There are lots of options available to cover virtually any setting you could want but it can seem be a little overwhelming.

[sensitive content hidden] was exceptionally helpful

Commentaires : Whatever questions I have they are able to assist me quickly. The program is very easy to use and incorporate to other payroll functions. I highly recommend it.

Avantages :

The program is Easy to use, track and process timesheets and assist with payroll.

Inconvénients :

Nothing. Seriously?? I can complete this survey without typing in more information. You need to fix this. You are now wasting my time!

Simple and Easy

Commentaires : We had employees who were not reporting accurate time prior to using timesheets.com. Now that we have been using it for over a year we have had less and less time mismanagement.

Avantages :

Easy integration with our accounting software. Employees have found the site easy to navigate and use. We now have accurate clock times for employees whereas before employees were using paper tracking with no actual time clock.

Inconvénients :

Well thought out site and easy to use, haven't found any major issues with this program. My employees would like to see an app associated with the desktop version.