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Avis clients sur Pollfish

En savoir plus sur Pollfish

Pollfish est une plateforme d'étude de marché bricolage, conçue pour la première fois sur mobile, offrant un accès à plus de 450 millions de consommateurs mobiles dans plus de 160 pays.

En savoir plus sur Pollfish

Avantages :

Good for adaping a real customer experience for me.

Inconvénients :

I would prefer more skip logic options as programming is fairly limited.

Pollfish - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,5
Fonctionnalités
4,4
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,3/10

Pollfish a reçu une note globale de 4,5 étoiles sur 5 d'après 206 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (206)

Brandon
VP Marketing
Utilisateur LinkedIn vérifié
Capital risque et capital-investissement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy to Use

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Kamel
tecnicien produit electronic (Algérie)
Fabrication électrique/électronique, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

market produit

4,0 il y a 2 ans

Commentaires : good im your me name djob

Avantages :

des cominications et methode blog premier

Inconvénients :

good spiciel missiont blog et quations pour lonce les objectif

Fahima
Responsable administrative (France)
Construction, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Utile

4,0 il y a 12 mois

Commentaires : Satisfaite

Avantages :

Il est très utile pour avoir des statistiques

Inconvénients :

Des fois la recherche est très lente , et ça me fait perdre du temps, je suis obligée d’actualiser à chaque fois

Stella
Stella
Manager (Grèce)
Utilisateur LinkedIn vérifié
Ressources humaines, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My go-to option for market research!

5,0 il y a 2 ans

Commentaires : I have used Pollfish twice: before setting up my blog, and to support an MBA thesis on Strategy and Product Development.

Avantages :

How fast it was to set up my questionnaire without the need to be tech savvy.

Inconvénients :

The price level is not for the light hearted. It's an investment.

Prashanth
Product Manager (Inde)
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great tool to conduct the survey & user responses

4,0 il y a 2 mois

Commentaires : We are a Fintech startup which deals with users all across the globe. Pollfish helps us to know the pre & post engagement of the features. With Pollfish, I can collate the data & check for the areas of improvements on the platform. Instead of spending hefty & not giving a fancy look to the surveys, Pollfish really helps to be budget-friendly & result-driven.

Avantages :

1. The interface is really simple & highly intuitive for the first time users.2. It's customisable templates make the job easy by launching the survey in a quick time.3. Flexible filters & transparent pricing.

Inconvénients :

1. Sometimes the data is not reliable as the data visualisation presents irrelevant results such as repetitive answers.2. Unable to reorder the questions & add imagery in the survey.3. It's a longer time & often crashes if the survey is lengthy.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Administration publique, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pollfish a Below average application

3,0 il y a 10 mois

Commentaires : My overall experience is below average.

Avantages :

Poll fish claim, they covered 700 m people's. It is good if true. I think they are not capable get results from targeted audiences. This is my personal opinion.

Inconvénients :

Nothing is good about pollfish. I am not directly experienced with pollfish, but through ysense or time bucks i took their surveys which is not successful. I try about 500 times poll fish.

Ed
Marketing Director (R.-U.)
Équipements publics, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Really great tool for easy and quick customer research

4,0 il y a 3 mois

Commentaires : Very good

Avantages :

Ability to get audience learnings in 24 hours

Inconvénients :

Nothing in particular. It's very user friendly and get digestable results I can use immediately.

Ankit
Partner and CEO (Espagne)
Internet, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Best alternative to SurveyMonkey

5,0 il y a 2 ans

Commentaires : top experience. I use it often to validate ideas with potential users. The results are quick, analytics is detailed

Avantages :

As an offering, we found out Pollfish to be comparable and even better than other tools we are using. Their user targetting options are quite better than the alternatives

Inconvénients :

The UX and look and feel of the survey can be improved.

Andrea
Andrea
CMO & Co-founder (Italie)
Utilisateur LinkedIn vérifié
Électronique grand public, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Best solution to market your survey at an honest price

4,0 il y a 2 ans

Commentaires : I'm able to collect a lot of responses in a short period of time at an honest price.

Avantages :

Pollfish offers a lot of question types. It's almost impossible not being able to build the survey you are looking for

Inconvénients :

It may be a little bit tricky to build a pricing survey based on some methods (like Van Westendorp method) but I know they are working on it

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Équipement et fournitures de bureau, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Cool and Easy

5,0 il y a 3 ans

Commentaires : Great!

Avantages :

I made a survey on it very fast and easily. It has many features that are great for conducting the right survey for you. I also was logged in to my personal account and not my teams account when I was making it (which was my fault). However, I contacted the customer service chat and they fixed my problem with ease and diligence. They moved the survey over to my team's account within a a few seconds. Ive had a very good experience for someone new at creating surveys.

Inconvénients :

The "other" button on/off switch was hard for me to find at first.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Pollfish for Market Research

5,0 il y a 2 ans

Commentaires : I've had a great experience with Pollfish so far. We used Pollfish to send a poll to user in the healthcare system to gain a greater understanding of their experience in healthcare and to see what tools would be useful for them in the healthcare space.

Avantages :

I appreciate that Pollfish was intuitive both in creating a poll and also for the user who takes the poll.

Inconvénients :

I would like a little bit more assistance in how to effectively use Pollfish. I don't have a strong background in technology so "pro tips" would be helpful.

Thomas
Systems Manager (Turquie)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very handy but underrated poll software

5,0 il y a 4 semaines Nouveau

Commentaires : Pollfish is a must-have if your business relies a lot on feedback and customer polls. I'd definitely prefer it over some o fthe bigger tools because it has far better thought out features, live tracking and better social integration for instance. The only thing that can be better is the customer support in my opinion, but other than that, it's a great tool to have around.

Avantages :

I love how easy it is to set up polls. We mostly use from the templates but the interface is very very simple and you can probably set up advanced polls only a couple hours in. The live tracking is also a great feature that most other tools don't have.

Inconvénients :

It would be good to have more side features, like more forms and surveys.

Melissa
Administrator (Ouganda)
Mode et vêtements, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A great survey site if you are searching for one

5,0 il y a 4 semaines Nouveau

Commentaires : Interesting, easy to use and very efffective

Avantages :

The questions are well articulated, It's effective and easy to use.

Inconvénients :

The questions seem created for a particular demographic which doesn't allow anyone to keep using.

Aryne Dolly
Healthcare Virtual Assistant (Philippines)
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Surveying tool that is right for you

5,0 l’année dernière

Commentaires : Overall, Pollfish is a unique piece of software.

Avantages :

Much of its responsiveness appeals to me. It is completely automated. Technically, it is of good quality. I enjoy the video and audio presentations for the items and services to be surveyed. I also use Pollfish to fill out questionnaires. It's simple, enjoyable, and a wonderful way to spend some time online, plus I get to express my thoughts.

Inconvénients :

For me, I do not dislike anything in Pollfish. It is good however there are times where it is difficult to use in phones.

Michael
Product Manager (É.-U.)
Biens de consommation, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Michael's Review - First Survey

5,0 il y a 3 ans

Commentaires : Absolutely incredible. I received results in <12 hours and had an A+ customer experience. I genuinely cannot believe how cost efficient this program is and how productive it can be for marketers.

Avantages :

SIMPLICITY: Anyone can use or manipulate the software. The best results come from having a clear research plan but the execution is flawless and quick. I was able to maneuver my way through the system in a matter of minutes. LIVE UPDATES: Seeing your questions change the moment you tweak an input is heaven-sent. I at first thought I had to live demo the ENTIRE survey to make sure certain rules were being implemented. However, the account rep explained the live view on the panel is also an interactive question so I can test all of my questions/rules on the survey design page and save minutes-hours of manipulation. COST VIEW: Seeing the exact amount the survey will be with every input is incredible. That helps me understand if I am over/under budget based on the criteria I want. FUNCTIONALITY: It's functionality of different survey types and respondents is unparalleled. I can drill into a specific subsegment of users within seconds and expand it globally, which is imperative in my work. TIMELINESS: I submitted a survey at 6pm on a Monday and had results by 8am the next morning that were exactly what I needed for my project. Having this turn around time improves productivity for all members involved in product management.

Inconvénients :

The only feature I'd love is the ability for users to send in a photo for review. The Pollfish team explained there is a larger certification issue that limits them which makes sense.

Nitzan
Principal (É.-U.)
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Does what it says

5,0 il y a 2 ans

Avantages :

Polish has been a great tool for our needs. We needed to survey a large sample of the population, spread across ages and locations, and Pollfish enabled us to do just that. It was easy to implement the surveys and the data that is included about participants (age, location, etc) was very helpful.

Inconvénients :

One of our surveys was scheduled ahead of time to run the day after Thanksgiving, specifically to collect holiday-related data, and it just never ran despite having been confirmed by Pollfish. We scheduled it so that we could take the day off, and when it did not run, we missed the opportunity to collect critical data. We contacted customer service and were told there had been a problem with scheduling, and we were not charged for the survey, but there was not much explanation, and the missed opportunity is one we won't get back. Since then we have stopped relying on the scheduling feature.

Kewin
Agent (R.-U.)
Utilisateur LinkedIn vérifié
Internet, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Super Express

5,0 il y a 2 ans

Commentaires : Excellent good experience

Avantages :

Excellent good experience excited Happy customer and good review

Inconvénients :

Everything okay nothing wrong with them

Jaye
Navigator, Mental and Behavioral Health (É.-U.)
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Dissertation Completion and Surveys

1,0 il y a 2 ans

Commentaires : Chose a better option as I had no choice.

Inconvénients :

The company was not honest about what they could and could not deliver.

Ashley
Small business owner (É.-U.)
Urbanisme et architecture, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pollfish best survey software ever

5,0 l’année dernière

Commentaires : Pollfish jas made it so easy to create a survey and get results quickly and smoothly.

Avantages :

The question creating process is by far my favorite. It is amazing the choices there are.

Inconvénients :

The only thing I didn't like all the way is the way your results are tabulated it's a little confusing at first, but once you figure it out you are good to go

bradley
Owner (É.-U.)
Santé, bien-être et fitness, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great company

5,0 il y a 2 ans

Commentaires : I love it

Avantages :

It works great n fast n smooth with companies

Inconvénients :

Nothing it Needs Nothing on improving all around great

Alexa
Founder (É.-U.)
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Know your integrations

3,0 il y a 4 ans

Avantages :

It was affordable, had a live chat that customer service agents were quick to respond to, had prescreen questions

Inconvénients :

-couldn't use 'exclude' filters to exclude certain demographics. For instance I needed to exclude 5 states for legal reasons and I manually had to one by one insert each state. It was such a pain. - had limited integrations. Google forms, which is the easiest, best, and free survey providers is not on there ;( I found this out after I created my survey on Google Forms. - They advertise you can pay for additional questions above 25, but there's actually a hard limit of 30. I found out the hard way. - Biggest issue is that the support staff isn't fully educated on what their integrations are. For example, they may know they have an integration with Questionpro - but they didn't know which plan you need (the corporate) or how to set it up with Questionpro (you have to physically contact Questionpro's support. They don't have a self-portal.

Alaister
Alaister
System Administrator (Hong Kong)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Impressive and easy survey tool

4,0 l’année dernière

Commentaires : We use Pollfish surveys to learn more about the habits and needs of different groups, and also collect reviews and suggestions of our ads, website, or application design and features.

Avantages :

The process of creating and publishing surveys and collecting data is very simple and fast. We can collect high quality and useful answers or opinions from our target group, and ask for feedback from our users.

Inconvénients :

In terms of open-ended questions, it would be helpful if we could use more advanced response validation methods to guide respondents to give more detailed and specific answers.

Samuel
Sales Manager (Nigeria)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Pollfish survey

5,0 l’année dernière

Commentaires : Very wonderful, worth the time and pay

Avantages :

Easy survey, straight forward and easy to do. Simple tasks too

Inconvénients :

Fewer surveys are updated and location biasness

Vivian
Senior Marketing Manager (É.-U.)
Électronique grand public, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Fast Results

4,0 il y a 3 ans

Commentaires : I've been using Pollfish for a couple of months and have enjoyed it. It is easy and fast to use, however it is on the more expensive side.

Avantages :

I like the question options you have. I also like that I can track how many results are in , and always get it back within the promised time.

Inconvénients :

I think it logs out too quickly. There could be an option in settings to control that.

Anthony
Director of Data and Experience Technology (R.-U.)
Conseil en gestion, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A pleasure and a hidden gem in the sector!

4,0 il y a 2 ans

Avantages :

Ease of use, comprehensive features and unexpected flexibility. The quality of responses is a real positive and the statistical significance and quality team at Pollfish is fantastic.

Inconvénients :

Can be a little clunky in analysis and reporting within the platform so we auto-extract data into Google Big Query.

Barbara
LCSW, CEO (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Very Satisfied!

5,0 il y a 2 ans

Avantages :

I found it easy to create my Pollfish survey. My clients repair it was easy to use. The data is helpful! I also had to contact customer service at one point. They were highly responsive and helpful!

Inconvénients :

I can’t think of a any issues I had with the software.