Avis clients sur Hubstaff

The best solution for integrated task management and thorough time tracking and reporting.

Commentaires : Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.

Avantages :

- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers. - Nice user interface - Good reporting functions - Thorough tracking options - Client/project budgets - Very good Customer Support

Inconvénients :

- I discovered some bugs during usage (which the developers have ironed out) - Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

Using Hubstaff for 5 years more. Seem it has improved!

Commentaires : Really just fine. What more should I look for as a freelancer who just need to track time for a project. Then send a a simple invoice at the end. As far as I'm concerned, I have a good experience with the app. If I have to suggest, maybe as a UX/UI Designer, they can enhance the looks an feel of the software to make it more professional and appealing to users.

Avantages :

Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

Inconvénients :

It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

Your Asset when it comes to time tracking

Commentaires : Very good. Easy to use and definitely a tool I will keep using in the future.

Avantages :

The best feature of HUbstaff is how easy it is to add projects and assign someone to track them. We bill our clients for example 200 hours of design and resource management and Hubstaff has been our go-to for tracking this time for our invoicing. It's also a really lovely reporting feature where you can easily switch between per project and per member to track the resources effectively.

Inconvénients :

The timesheets have an error with the buttons that need to be fixed. I have contacted support before, but I have never once received feedback from Hubstaff support. So definitely zero stars for their support structure.

Bad

Inconvénients :

Understanding the program is really hard, there are no explanations on how to manage it all easily. We need to pay extra for every person added to the time tracking. That is nonsense - If I want to track my time on projects, and show the client what bill he has. I need to pay extra each time I add a client if he can track the progress. Advertising says 8.33$ month then the price is changed to 10$, then it changed to 40$ because we added people to members. BUT there is no option to add clients and show them the bill, every "bill" needs to be charged extra. I used many time trackers and wanted to have a good, pro version of it. To have it all in one place. So worst experience ever. Will not recommend it to anyone and look for a better alternative.

Hubstaff User Experience

Commentaires : As a user of Hubstaff, I can confidently say that it has made a significant impact on my remote team's work processes. The time tracking feature has allowed me to get a better understanding of each team member's workload and dedication to different tasks, which has helped us optimize our work processes and improve overall productivity. Additionally, the project management features in Hubstaff have made it easier for me to keep track of tasks, set due dates, and monitor progress, resulting in smoother and more organized work processes.The mobile app has also been a game changer for us, allowing us to be more flexible and work from anywhere without sacrificing productivity. The comprehensive reporting features have provided me with valuable insights into my team's performance, allowing me to make informed decisions and measure the impact of our work processes.Furthermore, the customer support team at Hubstaff has been incredibly helpful in assisting me with any questions or issues that I have had. They are knowledgeable and always quick to respond, making my experience using the software even better. Overall, I am incredibly satisfied with the impact that Hubstaff has had on my team and I would highly recommend it to any remote team looking for a comprehensive time tracking and project management tool.

Avantages :

I am impressed with the impact Hubstaff has had on my remote team's work processes. The time tracking feature has helped me understand the amount of time each team member dedicates to tasks, leading to optimized work processes and improved productivity. The project management features have made it easier to track tasks, set deadlines, and monitor progress, resulting in more efficient project completion. The mobile app allows my team to track time and manage projects on the go, making us more flexible. The reporting features provide valuable insights into our team's time and productivity. The excellent customer support team is always available to assist with any questions or issues.

Inconvénients :

As a user of Hubstaff, I have found that the time tracking feature, although incredibly useful for understanding the amount of time each team member dedicates to different tasks, can also be a bit intrusive and distracting. The feature requires constant attention to accurately track time, and this can sometimes take away from the flow of work and create interruptions. Additionally, it can be challenging to remember to start and stop the timer for each task, leading to discrepancies in the recorded time and potentially affecting the accuracy of the data. However, despite these challenges, I do believe that the benefits of the time tracking feature far outweigh the drawbacks and it has been a valuable tool in helping us to optimize our work processes and improve overall productivity.

Excellent Monitoring Tool for Employee Working Remotely

Commentaires : Compared to other time tracking software, HS is not overly cumbersome to use, which is one of the aspects that I appreciate the most about it. Because it does not make heavy use of a computer's resources, a company who seeks employees who have computers that are not very powerful can easily require those employees to use Hubstaff without encountering any complications.

Avantages :

The time-tracking and employee monitoring tool Hubstaff is widely considered to be among the best available. Since I started using Hubstaff, tracking the amount of time that employees spend on a project has gotten much simpler for me even if I do most of my work remotely. Even when there is no internet connection, Hubstaff is able to measure productivity and keep track of the time employees spend working.

Inconvénients :

Although Hubstaff is heading in the right path, there are occasions when the notifications do not reach in a timely manner when we utilise Hubstaff with the Chrome extension. In addition, if a user forgets to start the tracking button, Hubstaff ought to offer the user a gentle nudge in the form of a reminder.

Use for remote time tracking, and if needed, monitoring of remote employee

Commentaires : Overall very satisfied. For what we looked for and our needs, this fit it and was very easy to start using.

Avantages :

The time tracking for departments is a great feature we use. We have many staff that work in multiple roles and this allows them to track how much time in spent on each task. We use this to help determine which departments need more staff when we're doing upcoming hires.

Inconvénients :

The reporting features could be improved. It is a tedious process to create them, but customer service does help, but you're relying on chat or email communication - would be better if they'd set up meetings to review training. Once a report is created, there's very little you can edit on it, mostly meaning when you have new hires or want to change who the report is delivered (emailed) to, you have to create a new report entirely.

There is not a day my company can run without Hubstaff!!!!

Commentaires : As said, There is not a day I can get my company to work without Hubstaff.

Avantages :

Data Compliant Software, Accurate Tracking, Bug Free Desktop App, ScreenShot Feature, Productivity Tracker and latest is Insights

Inconvénients :

COST!! I find this software a little costly as compared to the other solutions in the market

Accurately Track Time and Monitor Employee activity levels

Avantages :

It allows tracking time, recording screenshots, and monitoring employee activity levels. Much better than what their competitors offer.

Inconvénients :

1) every time when I update Hubstaff or an idle time is detected, the time tracking stops, and it would be often hours later that I realize the time tracking is not running2) Beginners forget to turn on the time tracking several times, and costs huge for the employees

Awesome Prodct

Avantages :

Product is easy to use and can understand easily

Inconvénients :

Less features and aesthetic appearance need to be increased

Best Time Tracking and Invoicing Software

Commentaires : Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Avantages :

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Inconvénients :

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Monitoring Remote Workforce with ease

Commentaires : Hubstaff makes it extreme to monitor my remote workforce.

Avantages :

Hubstaff makes it very easy to mange my remote staff. The screenshots keeps me up to speed on what each developer is working on. The activity level helps me to monitor how much each developer is putting in and they get an immediate feedback from me.

Inconvénients :

The reporting for hours worked can be made easier to get to.

Awesome tool to track productivity

Avantages :

This is by far the most robust time tracking software I've ever tested. I love the screenshot taking feature and how easy is to create new tasks

Inconvénients :

I don't like that the pricing model is not per user, so let's say you have 6 employees you need to get the 10 employees plan instead of adding just one additional user.

Insightful employee time tracking and benchmarking

Commentaires : I enjoy being able to benchmark specific tasks across my team to see how much time it takes to complete a specific task in order to coach employees that work slowly or have lower activity levels.

Avantages :

I like that Hubstaff tracks employee activity percentage, takes screenshots of their screens and integrates with Trello and QuickBooks.

Inconvénients :

I dislike the lack of integrations. I would like to display Hubstaff time tracking in my Salesforce dashboard so that I can have a single pane view of everything going on in my business.

Lightweight, easy, and effective

Commentaires : As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Avantages :

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Inconvénients :

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Lightweight, easy, and effective.

Commentaires : Overall hubstaff has been an excellent way to track and verify productivity and hours worked. Every day we're sent an email showing the team's productivity and hours worked for the day, the staff is able to easily download and use the tool, and they are able to make adjustments to their own time clocks without having to have a superior edit the time for them which was an issue with other system we've used in the past. Hubstaff requires notes for all time edits so it is easy to see when and why edits were made.

Avantages :

Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements. My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Inconvénients :

The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Great for online teams

Commentaires : Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Avantages :

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them. It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Inconvénients :

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies. Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

No Reason To Change

Commentaires : We have used Hubstaff for 4 years to track our remote staff and have no reason to change to another provider. It is well establsihed in our business processes and we upgrade plans as we add more team members. Onboarding new team members is very, very smooth.

Avantages :

We create tasks in our Project system (jira) that appear in Hubstaff for the team member, they start the clock and we pay on that time spent - simple. There is a Dashboard to see who is working on what task at any time and lots of reporting. The project task gets the time spent reported back for project tracking/costing. We get 10 minute screen shots if there is a concern over productivity. I also use that to get a sneak peek on their design ideas if a client is calling me on progress and sometimes I'll suggest a change in direction.

Inconvénients :

We tried to interface with Quickbooks by Customer by Task but Hubstaff couldnt handle that. We do this via the tracking in Jira (which includes Hubstaff time by Task anyway).

Cenedex Software Solutions - Hubstaff Review

Commentaires : Hubstaff has been our preferred platform to track all of our employee hours and tasks for a very long time, and we are extremely happy with the results in helping us organize our work flow and management.
We have been able to realize the ease in a long standing promise of transparency to our customers by sending frequent, detailed reports on the hours of developers on client projects.

Avantages :

We especially love about hubstaff is the newly released "Hubstaff Tasks" function which allows us to track the task along with the time taken for each user. As a software company that prides itself in transparency, our clients truly appreciate seeing how their money is spent, and Hubstaff offers them the perfect easily-exported PDF files.

Inconvénients :

Rather than what we like least, we recognize that each platform is a growing and developing business, and Hubstaff has show us that they are constantly improving to meet customer needs. To this extend I would love to see these improvements in the next major update: 1) To be able to connect one-single project to multiple integrations at a time, for example to Hubstaff Tasks as well as Quickbooks. 2) To be able to upgrade a single user or owner to a higher plan, so as to take advantage of the higher tier benefits. 3) To be able to edit Immutable times from external integrations, in the case of Human error in selecting projects or Tasks.

Great tool to track productivity

Commentaires : It’s a pretty reliable program to track productivity and allows you to work with employees remotely. Every supervisor who works with employees remotely should have this. It makes your work so much easier and it is very affordable.

Avantages :

I find Hubstaff to be very useful especially in project management. Tasks can be clearly outlined for each agent and it helps you get reports on my agents and productivity increases because I can now closely follow up with the individual agents who are having trouble delivering. It’s a very easy software to use with a clean User Interface. I especially love the “Hubstaff Tasks” function as it helps me track the amount of time agents take to complete certain tasks and this is very useful information in project planning, I can now get a better estimate of the time required to carry out tasks from previous records. I haven’t had the chance to use the mobile app but it’s good to know there is that option which would be very useful when on the go.

Inconvénients :

Hubstaff has been splendid and it offers a lot of features, I’m really satisfied with it, maybe in a future version, the software could include a real time option for the reports.

Hubstaff is a great payroll tool for small businesses and beyond

Commentaires : Best one we have used so far

Avantages :

The software does a great job of integrating users in tasks to be completed as well as tracking their time on the computer.

Inconvénients :

More than once the system has not allowed users to clock in their time and it has to be manually input by management. Also the time tracking cannot be customized to your payout schedule.

Hubstaff is a great product

Commentaires : Overall, Hubstaff is a great product. I have looked at several other timers and time-tracking utilities, but keep using Hubstaff because of the ease in setting up small projects. I would definitely recommend it to others.

Avantages :

The desktop widget timer is great, and I can create a project and get to working on it with minimal fuss. This is great for small ad hoc projects that require only a few hours of work.

Inconvénients :

It is difficult to see how much total time an individual has worked on a specific project. Ideally, you could select a project and an employee and see the total time that person worked. Also, the "custom" timeframe capability using the calendars doesn't seem to work properly when selecting dates for a report.

Hubstaff, your go-to tool to manage the remote working

Commentaires : Hubstaff is a tool I recommend to all people manage a team of remote workers.

Avantages :

The integration with many platforms and how they communicate seamlessly.

Inconvénients :

I work with Jira. Sometimes it has verification problem which makes the calculation of the work time inaccurate.

Simple, accurate work time tracking software for growing businesses

Commentaires : - very happy with the subscription and would like to refer to other companies.

Avantages :

- easy to use - setup is not difficult specially while onboarding new person in the team - client setup and reporting is great - different kind of reports are very helpful - there are payment integration software but bring more like i can transfer directly from my bank account.

Inconvénients :

- need multiple hours so billing and paying hours could be in different currency. specially when paying country is different then developer's team country - time off (leave) period should be dynamic . like here we consider financial year so we didn't consider from Jan - Dec instead we consider April - March - lower activity: report should exclude time below any percentage. at the moment doing it manually and it is very tedious task.

The best time tracking platform out there

Commentaires : It saves me so much time and allows me to easily check work product progress for my staff and partner consultants who work a state a way or across the world. It also allow me to be completely mobile when I need to be and allows the same for my staff/partners.

Avantages :

Hubstaff is, hands down, the best time tracking platform on the market. My business would not function efficiently without it, and I honestly wouldn't be able to be as mobile as I am without it. My business model depends upon collaborations and Hubstaff makes that possible for me with very little time spent on administration. You simply can't beat the cost for what you get!

Inconvénients :

While Hubstaff is brilliant at what it does, I haven't upgraded to their premium account because I find the payroll and billing to lack the flexibility I need to work well. For example, it doesn't allow me to write-in a description of activities accomplished on the billing, which some of my clients require. So I'm stuck using other platforms for that. Also, there's so much potential in their task system to replace other project management platforms, but it's not there yet.