Avis clients sur Skedda

Une bonne réservation

Avantages :

C'est utile pour nous car ça m'a aidé dans mes tâches

Inconvénients :

difficilement qu'on trouve cet logiciel dans certaines régions

Outils de réservation

Avantages :

Très facile à utiliserConfiguration intuitive facilel'URL différents

Inconvénients :

La version gratuiteLa non disponibilité dans certains pays

Outils de gestion de tâches

Avantages :

Très facile à utiliserL'URL différents permettant la connexion multiples

Inconvénients :

La non disponibilité dans certaines pays

Logiciel de réservation

Avantages :

Très sympa et professionnel permettant la réservation et la gestion des projets. Simple et efficace avec de meilleurs fonctionnalités.

Inconvénients :

Simple et professionnel. Je n’ai jamais eu de problème.

Logiciel de planning

Avantages :

C'est le meilleur produit de planning très professionnel et simple à utiliser permettant de gérer les tâches.

Inconvénients :

Un top produit que je recommande. C'est super

Logiciel de planning

Avantages :

Avec skedda je gère bien mes plans sans craintes et ce logiciel est très efficace.

Inconvénients :

C'est très efficace je n'ai pas d'inconvénients.

Très bon logiciel

Avantages :

Skedda c'est un logiciel très intéressant et qui permet la planification et la réservation des chambres . Son interface facile permet de mieux comprendre et simple. Je le recommande vivement aux autres.

Inconvénients :

Je n'ai pas eu beaucoup d'inconvénient sur cet logiciel mais je parlerai plutôt de non personnalisation pour la page de réservation et les prix coûteux pour l'option avancés. J'espère que le service d'assistance résoudra ce problème vite . Je le recommande

Simple interface, intuitive to use, flexible under the hood and great support.

Commentaires : We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Avantages :

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Inconvénients :

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

A solid reservation platform with minor quirks

Commentaires : We use Skedda to manage a single collaborative space with a mixture of resident and external users. Skedda was free for this small setup and creating user accounts was so quick that we stayed with it. You can set up appointments easily with just a few clicks and the GUI is clear and makes great use of the screen real estate. our dealings with customer service have been fine, you feel like you're talking to people who understand the product and not a call centre a thousand miles away.

Avantages :

Intuitive to set up Easy to run Easy to edit changes to user credentials Email notifications Adding reservations is quick and intuitive Each venue or room can have its own dedicated URL

Inconvénients :

Could make more use of graphical interface for simple management of appointments Can't drag appointments around calendar GUI to change appointments Doesn't send out links to other calendar systems like Google No keyboard shortcuts to switch calendar between day/month/list views

My Experience With Skedda

Avantages :

I like the visitor management features It makes room booking easy as well as scheduling I like that it supports use of mobile devices and booking can be done online

Inconvénients :

I have not experienced problems worth bring to attention

No customer service

Commentaires : They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.

Avantages :

Great system which can use for fee with some limitation.

Inconvénients :

They change the system without notification.

The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.

Commentaires : I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!

Avantages :

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

Inconvénients :

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!! After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

Skedda, a great way to monetize shared office space conference and meeting rooms

Commentaires : Pleased to find a way to easily schedule all meeting and conference rooms in our many locations and able to either provide use for free or assign a charge for the space, based on the co-share client's rental rate and contracts. So much better than paper signs taped to doors or paper calendars, etc.

Avantages :

Simple to use for anyone and easily see what's available at a glance. You can set up recurring reservations out as far as you wish.

Inconvénients :

Can't really find anything that doesn't work as we need. It's been easy and cost effective for our organization

Skedda Provides Easy Reservation Options

Commentaires : We don't get marketed to every second. They created a really useful way to take care of space reservations, and our students/artists can do it easily without a lot of hassle.

Avantages :

I love that there ways to set up multiple spaces for reservations, the easy link sharing, the ability for users to communicate directly with the system. And that there is a free account option - I don't think we'd be able to afford paying for a service at this time. And this makes it very easy to manage our space - especially when we don't charge for usage.

Inconvénients :

So far, I haven't found anything to complain about! It does what it says it will do, and if there are issues, it is easy to get help and support.

This does what no other software can do.

Commentaires : Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).

Avantages :

I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.

Inconvénients :

We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!

Simple clean but professional looking booking software

Commentaires : For a small meeting room booking system inhouse, this has been really helpful and seamless. Nice professional and reliable and great features. We definitely will look to upgrade down the line as our business expands. Really great software and customer support via chat or email has been pretty good.

Avantages :

The interface is clean, simple, user friendly but looks really professional. It was fairly easy to learn how to set things up and we find it works really well.

Inconvénients :

There's a big jump between free version to the cost of the Pro Pack. The free version is obviously fantastic for what you get to use at no cost but there's a couple of little features that would be nice to add at a smaller cost without jumping straight into the full Pro Pack pricing. Perhaps small add-on pricing for some of individual features would be a nice option for low user.

Great Booking Application

Avantages :

Skedda is very easy to use and has a quick setup. It's awesome that user details on bookings can be hidden. Customer service is also superb

Inconvénients :

Integration are a bit difficult and the pricing is high compared to alternatives

Skedda bedding in well

Commentaires : We now have a fully supported system without any concerns about business continuity. We were given extended time to test out the system due to the timing and were able to We have found the support staff exceptionally helpful and knowledgeable and very quick to respond to our questions with answers or suggestions, usually within the same day. After using Skedda for just a few weeks we made several suggestions that we thought would improve the system further from our point of view, without too much expectation that we would be listened to. We received an encouraging response almost immediately that showed our ideas had been thought about in a lot of detail and some might well be implemented. A refreshing experience to get such instant feedback.

Avantages :

It is not too complex to set up and use and training admin staff does not involve days of training. We got the hang of it very quickly during the trail period with very little need to ask for advice as the 'pop up' help information explains the purpose of each field very well or links to a more detailed explanation for the more complex bits. Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system. When it came to going live, on 1 September 2020, we had already created the system in the trial version so it just required making a couple of adjustments to the settings and recreating our existing future bookings.

Inconvénients :

Ideally we wanted a system with integrated invoicing as we bill our customers in arrears for their room bookings. We almost did not give it a second look as it did not have this key functionality but the booking side was so much better than other options that we looked at. We were also encouraged to examine the Zapier integration which links bookings to external invoicing systems and we subsequently decided to use Wave. In the end we decided to go for it anyway despite the fact that there is more manual intervention when cancelling or modifying bookings which do not automatically adjust the external invoicing system. We had to work around some of our more complex multi-day bookings, that did not fit the Skedda 'standard' approach for such bookings, but we have found solutions even though it has meant changing our billing processes in some cases.

Skedda is everything you want plus some!

Commentaires : Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Avantages :

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Inconvénients :

I have yet to find something about the Skedda software that I don't like.

Skedda - the best booking and scheduling system out there!

Commentaires : Streamlined booking for our village hall has enabled us to maximise usage. Using the data extracts to generate invoices has saved at least a day's labour per month with increased accuracy and instant financial reporting.

Avantages :

Instant tailored booking and scheduling are the core strengths of Skedda. Customer details are easily accessible and data extracts are complete enabling reporting, invoicing and many other data reports to be easily tailored.

Inconvénients :

The only shortfall for me is the inability to store addresses against individual customers. They can be stored on bookings but moving them to the customer record would be perfect!

Local Tennis Club Benefits from New Booking System

Commentaires : Apart from a few fixed times for social tennis and coaching the club had previously not required bookings to use the courts. After lockdown from COVID in 2020 the tennis club realised it needed a court booking system for the first time.

Avantages :

Skedda was surprisingly straightforward to set up and integrate within out club website. Was particularly pleased that the free version offered enough functionality to get us up and running. After a few months we subscribed to the payment processing system via Stripe integration and that has made visitor fee collection so much more efficient.

Inconvénients :

Can't actually think of anything I find annoying about Skedda

Lawn Bowls booking system

Commentaires : I reviewed several alternatives before adopting Skedda
Skedda is a great fit for our sector and would benefit every lawn bowling club

Avantages :

Ease of use, excellent support, accommodates the fields required in our sector . The ability to customise fields We have many “older” members who are not comfortable with on line systems and terminology With a little coaching, they can all use Skedda with ease.

Inconvénients :

Not many issues The system allows excellent viewing of the system, detail including colours Many of these attributes would benefit the basic user The cost of an extra room is too expensive

Economically priced, simple to use and well supported.

Commentaires : Implementing the system has allowed a large proportion of my teams work to be transferred to a self selection system on line, giving them time to concentrate on higher priorities. The help desk is quick and friendly when needed.

Avantages :

We wanted a simple to use 'private' booking system for hospital departments to reserve rooms for on call staff. Skedda was quick and easy to set up and the interface intuitive for staff to use without training.

Inconvénients :

Recent updates have resolved most of the early snagging points.

Skedda Conference Room Booking System

Commentaires : It's been good, we used to have a free account then we added more conference rooms and were happy with the pricing and the ease of use to sign up and book rooms

Avantages :

The ease of use, the pricing is good, I am able to use it on the phone as well

Inconvénients :

Nothing I can think of, except maybe in the free option you had the ability to see who booked the rooms, since only Admin could

Makes my life easy!

Commentaires : Quick and easy to set up. Once your set up it's easy to add and remove users, book rooms, edit details etc
Highly recommend!

Avantages :

The room booking system is amazing. As I previously kept the room booking diary, introducing Skedda was the best idea as it saves me so much time and it allows clients to instantly book a room. This is used by all the clients in the business centre and it is so easy for them to see which rooms are available and book at a moments notice. They love it as much as I do!

Inconvénients :

I have not found anything yet that is troublesome