Avis clients sur ProntoForms

Best-in-class mobile forms and workflow app for salesforce. Reliable and Dependable platform !

Commentaires : ProntoForms is the leading platform solution for organizing the remote workforce team systematically for supplying the data and inputs feeds in much more organized and timely manner time and again. It enables the salesforce and workforce to apply job safety measures and complete analysis without any failure and provides inbuilt template to facilitate data feeds and reporting pertaining to employee training, Preventive Maintenance, Fleet servicing and field management throughout.

Avantages :

One of the most promising app for development of workflows and mobile forms for various salesforce team across different businesses in short span of time. The mobile solution of Pronto Forms is easiest and most simplified app ever. Helps remote workforce team to gather data and inputs smartly and accurately. One of the highly innovative, smart and scalable solution for gathering data inputs in most streamlined manner without any non compliance.

Inconvénients :

As on date, no dislikes. One of the highly reliable solution for driving businesses to another level. Though, we still want more customization in features and utilities to serve our clients better. It is not very mature and often give stoppages to us while integration and linking of apps with other internal and external platforms.

A cost-effective mobile forms platform with features that most other products do not have.

Commentaires : We have been using ProntoForms since 2016 and have over 400 active Pronto Forms for Sales, Safety, Construction, Inspections, Warranty, Mileage tracking, and Customer forms, all maintained by just one forms administrator in our I.T. department. That part of their job does not require all their time therefore they still have time available to perform other functions in the I.T. department.Support from the ProntoForms team is excellent. Sometimes you have to push a bit to receive higher level support for help and training with more advanced features, but overall support is very good.Construction: No more hauling around bins of customer and construction documents to have signed and often out of date. Everything is up to date, pulled from our ERP system, and ready for customers to sign.Sales: No more paper documents. All sales documents, including price and cost calculations, are done within the ProntoForms coding, and handled by an internal administrator/forms developer within our I.T. department.Warranty: Customer inspections are handled via ProntoForms. Dispatching the completed and signed inspection form instantly to the Warranty department and the customer, keeps communication together, up to date, and the Warranty department can start handling the issue right away rather than having to wait for signed paperwork to be brought back to head office.Environmentally Responsible: No driving back and forth from job sites to the office to hand in paper work.

Avantages :

1) Simple to use, but many other mobile forms products are also simple to use.2) Customizable forms: Conditional logic, repeatable sections, and ability to perform math calculations makes ProntoForms also suited for use in Sales Forms.3) Enterprise Edition features: Using web-linked forms, team form completion hand-offs, specific types of form dispatching & data routing, camera to text conversion, and workflow settings...are all fantastic to save time and money.

Inconvénients :

1) Web-linked forms cannot pull from data sources (yet). They are working on this.2) No integration with DocuSign, and not enough features built-in to replace DocuSign (however we have not found any other mobile forms platforms that integrate with DocuSign, so this is more of a feature request than a dislike). We use ProntoForms for many departments including having customers sign sales contracts. We need the ability to send a form to a customer for signing. We look forward to the day we only need ProntoForms and no longer need to include a separate electronic signature platform in our sales process.

Be careful with this company!

Commentaires : Be careful with this companyI was told the only way to evaluate the software was to sign a contract. Billing would start 30 days after I signed. I would then have that 30 days to evaluate and could cancel if the software was not suitable for our project. On a MS Teams call I specifically asked the sales rep if I could cancel before billing started and they said Yes. We explored integrating the product into our workflow for 2 weeks. It did not meet our needs.I tried to cancel and they said it was not possible. I would have to pay for a full year. Regrettably I did not record the sales call. and of course neither did they. They said they don't have that capability. Which of course is not true. It's a simple checkbox in MS Teams to record to the cloud.

Avantages :

I can't find any pros as they misrepresented the evaluation period.

Inconvénients :

The company misrepresented the contract. Very shady sales practices.

Love ProntoForms

Commentaires : wonderful! We have been using ProntoForms for a while now and would definitely recommend to anyone interested.

Avantages :

This product is extremally easy to use and adapt to. we have multiple people using the mobile app and in the years we have been using this we have only ran into a few snags that were easily fixable.

Inconvénients :

really cannot say anything bad about using the products.

Useful and Easy to use

Commentaires : As long time users we have seen Pronto Forms develop many new features over the years and every time there is a change there is lots of tutorials, articles and support to learn and utilize the new features

Avantages :

We have used Proto Forms for over 10 years to manage our field service teams and it has been very easy to use to all our staff including those with little to no experience with smart phone technology.

Inconvénients :

The maps integration in our area is sorely lacking and as a result we have had to use several work arounds

Automation of Mobile workflows and app building management through ProntoForms !

Commentaires : My overall experience with ProntoForms is best till now. It is one of the best mobile solutions for workflow streamlining along with app building in most strengthened manner so that a strong, scalable and replicable work flow and process management solution can be built around without any problem. Managing all ground operations activity and capturing of evidences from field team is now easy task and does not pose any issues in collecting primary and secondary data for businesses. Visualizing data through real time dashboards and bringing business intelligence in raw data is possible with ProntoForms .

Avantages :

The best mobile forms solution, available in the market for businesses and professionals. The strong app building management through this forms to create robust forms for field team and ground team. All the complex work tasks and work activities are managed in unified manner and can be monitored through single workflow. The ground team can take accurate input from field in these forms in effortless manner without any hustle. Pronto Forms is the one stop destination for contextualizing and customizing Health, Safety and Management aspect of training management in most easy manner possible. No trouble at all.

Inconvénients :

We are still figuring out for deploying this software in offline manner without internet connectivity. Most of our ground teams operate in remotest districts of the states and does not have any internet bandwidth or network connectivity in such regions. Real time submission of filled forms should be made available in offline manner without internet usage. Cost reduction can be further looked into for devising new low cost strategy model on usage of the ProntoForms at lowest cost possible in different business environments.

Highly recommended & desirable mobile forms field team platform . Start using it now !

Commentaires : Our overall experience is pretty good after using their platform as its a cost effective and dependable solution. Their technology is strong enough and they leave the mark wherever they go. Some of my peers have given excellent feedback about their offerings and we are sure that would establish longer and sustainable collaborations in future. They are highly cost effective solution and the utilities are just awesome. They have shown their strength on tech front which is amazing

Avantages :

Best available mobile forms for strengthening field teams. It is the biggest enabler for field teams as it adds value, context and intelligence to their work and improve their performance at workplace. Provides high end advance analytics in the form of reporting and dashboard which empowers the ground team and gives them visibility on work in progress. It adds value and gives recognition to new employee trainings as new trainees have to mandatorily go through these modules and can work in more informed way. It never crashes and gives lot of automatic in built solutions to business users to ease their processes in big way.

Inconvénients :

They claim for warranty and free repair across many of the features and offerings. We often face trouble in reaching out to customer service support and it sucks our valuable time and effort mostly. Overall, its a good experience and they are still learning and has huge opportunity to prove their mettle in this IT and manufacturing space.

Prontoforms, it just works!

Commentaires : Overall Prontoforms is the best tool we have found to automate so many work processes quickly and easily.

Avantages :

We can rapidly prototype and deploy work process automation tools to our users. Prontoforms integrates seamlessly with our back-end systems with minimal effort. The API is robust and allows for enhanced integrations.

Inconvénients :

Each time we identify an improvement opportunity with the software, the Prontoforms team goes to work solving it. Sometimes this takes time, but it is well worth the wait.

What is my experience with ProntoForms?

Commentaires : It's good, I consider for keep for a time.

Avantages :

So, It's very interesting this software, the colors, the frame position. I like because, first, we can use in a smartphone and develop advanced surveys. Also, I love that we can connect with a differents type of cloud for example G suit (I personally use) or even Dropbox, organizing and obtaining the analysis hoped. Finally, It's too easy for start and I consider essential for a SEO plan, marketing, advertising and all is in real time.

Inconvénients :

It can be better, for example the settings option need be more visible. Sometimes, the connection is gone.

Phenomenal Account Management and Tech Support

Commentaires : Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for their amazing support, patience, kindness and sense of humor with working with me as I am new to the application administration.

Avantages :

My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.

Inconvénients :

Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.

Controlling your organisation has never been easier or more cheap

Commentaires : ProntoForms assists us in optimising our products and providing a dependable solution to our consumers that meets their demands. The file generation procedure is really straightforward, and the forms developed are extremely strong, allowing for extremely simple integrations. We mostly use it as a sales support tool, and the formatting is excellent. Because our forms are linked to Google Drive, all of the data that we previously manually entered into spreadsheets is now immediately available and ready to be examined.

Avantages :

The form generation interface is incredibly user-friendly and allows you to construct forms quickly and efficiently. I've never had greater customer service from a vendor, and I used to work in Account Management. Exceptionally courteous and understanding, particularly with me as the new administrator. It's really simple and quick to use, and it also allows people who work remotely to contribute without difficulty. The connectivity between ProntoForms and Salesforce is also quite advantageous, as it allows our team to swiftly move data across several sites in order to consolidate all accessible information inside SalesForce.

Inconvénients :

Personally, I'd want to see some improvements in the usage of date and time fields, as well as the kind of computations that can be performed on them. When we need to alter data, it's a stressful procedure that takes a long time. It also lacks customization, unlike other software on the market. Although, once understood and properly followed, repeating this procedure gets easy; however, their documentation, which should assist with such inquiries, is ambiguous and lacks sufficient answers.

Reviewing Prontoforms as Requested

Avantages :

Easy to manage and easy to set up forms and easy to deploy to the field

Inconvénients :

Reports are not easy to format as needed. Size limit on reports is a real problem 20 MB is too small

Great tool for automating data capture and subsequent workflows.

Avantages :

ProntoForms is a powerful tool which allows administrators a wide array of customization to data collection while maintaining a straightforward end-user experience.

Inconvénients :

One downside to the customization is it requires some effort to learn the ins and outs. The support documentation from ProntoForms is top notch and whenever I still had questions their customer success team was quick to provide answers.

Exceptional Features, Value, Service

Commentaires : Form the very start, the ProntoForms people and their forms & service have been exceptional. My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager. They listed carefully and created an APP environment to meet the demanding needs of the salesforce. we covered every aspect, process steps, details on the screen, best formats, folders, data flow, yes, we covered everything.. The account management group was always there to provide support and consultation too.
Our ProntoForm form is successfully operating after two years in production - still going strong. A true measure of success- satisfied salespeople.. that's a great accomplishment! The PronotForms support team is one of the best that I've ever experienced.. Timely, practical accurate responses and solutions, even going the extra mile to provide creative options when I have exceptions! Every member of ProntoForms team is personable, dedicated, and focused.. Ask me about value?.. Satisfied salespeople, a service level near 100%. my management pleased with the data received, and I have time for other projects .. PRICELESS Thanks ProntoForms - SUPER Job!!

Avantages :

Simple to use, almost fail proof for data flow, and consistently functions as promised

Inconvénients :

Need to updated form content a bit clumsy

Pronto - The Best Mobile Reporting Tool on the Market

Commentaires : Pronto is a great product that offers lots of functionality and almost endless customization. I like the ability to create custom forms from scratch or by customizing existing forms that are already pre-loaded into Pronto. You can continually tweak your form in order to get the data that you desire in the format that you desire. The support pages offer lots of advice in order to assist you in getting your forms to perform how you want. I've been able to figure out most things simply by reading the help articles and then trying it out. The few times that I've had to call customer support, I've always spoken with a friendly, helpful, and knowledgeable customer service representative. My only real critique of Pronto is the fact that data results cannot be permanently stored on the Pronto web portal. In Pronto's defense, it does offer lots of options for backing up your data such as Google Drive, Drop Box, etc. However, I really like the filtering options that Pronto offers on their web portal, and I can't filter data that's over 45 days old. It disappears. All in all, it's a really great product, and it has really changed our operation in a positive manner. I've used a few other would-be Pronto competitors, but Pronto is the best product overall, hands down.

Avantages :

It's easy to use from the mobile end. It's easy to create forms, data destinations, new users, etc. on the administrative end.

Inconvénients :

I don't like that data cannot be stored on the pronto web portal. I would be willing to pay for additional storage space so long as it was reasonably priced.

Love this software

Avantages :

We use this software daily in the field to make sure that our representatives are capturing all the data we need to be successful at our jobs. We also love the customer feedback forms that allow our customers to submit forms online to us in an easy process

Inconvénients :

Wish there was a way to see which questions are connected to multiple conditional logic questions. It can be a bit confusing at time when adding to a new form.

Easy to use and effective form building

Avantages :

ProntoForms has been a brilliant way of integrating their forms into our everyday jobs and custom built systems. The latest version of the form builder is a very powerful tool allowing you to build complicated forms in no time at all. The forms are easy to use for users and do not require a lot of training before using it out on the job. We can't fault the support team, they answer your questions where possible and will pass on to the appropriate person if required.

Inconvénients :

Although there can sometimes be issues when the forms are sent/received, the support team are on hand and is generally fixed with ease. Any ongoing issues are passed onto development for fixing.

Pronto Forms Usefulness

Commentaires : Time saver!! Great for field processes.

Avantages :

We use Pronto Forms for jobs in the field. It allows our employees to capture pertinent information and allows us to forward the form for the next step in the process. This saves time and makes the process more efficient.

Inconvénients :

Creating forms is a bit complicated to develope.

Valard construction

Commentaires : i ahve used it for three companies now and highly recommend it.

Avantages :

.The ease of use allows us to integrate this system with less tech savy workers.

Inconvénients :

The control of yearly contracts make it less user friendly and harder to get approvals with our corporate structures,

Pronto thoughts

Avantages :

Not having to manually input information is nice.

Inconvénients :

The back end is difficult to change and setup.

Powerful tool and fit for purpose

Commentaires : Play a key role in our business transiting to electronic and automated reporting

Avantages :

The web portal is user friendly, and the Documentation Portal helps you understand or learn each feature and function.

Inconvénients :

Unfortunately, the company is based outside of Australia, hence there is time lag when we need their IT support.

App worked fine until a few days ago

Commentaires : Eliminating paper logs for refrigerant use makes compliance with EPA regulations automatic. All my retail location information is in the database, so I can submit information without unnecessary typing

Avantages :

It remembers the log in info so there's no need to enter it every time I like the swipe feature to navigate the input fields Easy to upload pictures The questions are relevant to me and my job Many details can be entered to make submissions customized Progress bar at the bottom of page Home page is simple and easy to navigate I get an email after every submission It is easy to edit previous form submissions

Inconvénients :

Password reset doesn't work Support is hard to reach

The move to field reporting

Commentaires : ProntoForms has been assisting us in the successful move to field reporting for a number of years now. We continue to develop both productivity and service offerings to our clients with this solution at the fraction of the cost of a bespoke offering. Truly flexible and reliable.

Avantages :

Flexibility of provided services, the integration of our own data within questions and the ability to incorporate programming and calculations within the forms.

Inconvénients :

Takes a while to understand the terminology of some of the Team and Group settings.

Pronto is a good product

Commentaires : I like it overall

Avantages :

i get real time access to submitted forms

Inconvénients :

it takes a lot of set up to set up individuals to get certain forms. I need specific individuals to only get certain person (s) forms and not all of them.

Easy to use, economical, efficient and a time saver

Commentaires : We save time and money being able to process information faster thanks to Pronto Forms.

Avantages :

We use pronto forms mostly for time sheets and safety sheets. I love getting all the information I need from the crew on site right away as opposed to waiting until the end of the week for them to bring it in. It's also great that the customer can get a copy of the paperwork immediately and we can collect signatures and take pictures of the work we did for back up.