Avis clients sur ProntoForms

Best-in-class mobile forms and workflow app for salesforce. Reliable and Dependable platform !

Commentaires : ProntoForms is the leading platform solution for organizing the remote workforce team systematically for supplying the data and inputs feeds in much more organized and timely manner time and again. It enables the salesforce and workforce to apply job safety measures and complete analysis without any failure and provides inbuilt template to facilitate data feeds and reporting pertaining to employee training, Preventive Maintenance, Fleet servicing and field management throughout.

Avantages :

One of the most promising app for development of workflows and mobile forms for various salesforce team across different businesses in short span of time. The mobile solution of Pronto Forms is easiest and most simplified app ever. Helps remote workforce team to gather data and inputs smartly and accurately. One of the highly innovative, smart and scalable solution for gathering data inputs in most streamlined manner without any non compliance.

Inconvénients :

As on date, no dislikes. One of the highly reliable solution for driving businesses to another level. Though, we still want more customization in features and utilities to serve our clients better. It is not very mature and often give stoppages to us while integration and linking of apps with other internal and external platforms.

Controlling your organisation with ProntoForms

Commentaires : We have been using ProtonForms for a long time and have seen the platform evolve with many new features being added over the years. We appreciate how ProtonForms provides tutorials, articles, and support every time there is a change, making it easy for us to learn and utilize the new features. This has allowed us to continue to improve our processes and better serve our customers. We are grateful for ProtonForms' commitment to providing a user-friendly experience and look forward to seeing what new features will be added in the future.

Avantages :

Our company has been using ProtonForms for over a decade to manage our field service teams, and we have found it to be an incredibly user-friendly tool. Even our staff with limited experience using smartphones have been able to use it with ease. We appreciate how easy it is to use and the many features that help us manage our teams more effectively. We highly recommend ProtonForms to anyone in need of a reliable and user-friendly tool for managing field service teams

Inconvénients :

Unfortunately, we have found that the maps integration in our area on ProtonForms is quite lacking. As a result, we have had to resort to several workarounds to get the information we need. While we appreciate the many other useful features of ProtonForms, we do hope that the maps integration can be improved in the future to better serve our needs.

Not a fan

Commentaires : There isn't many positives I can convey. I have developed safety audits for several companies, using both Predictive Solutions and iAuditor, both of which I prefer. Pronto Forms was a program that our parent company went to and wanted to be consistent and pushed it out to all of it's subsidiary companies; so I had no choice. Creating the form was no problem, however we aren't a company that is at a site for multiple months at a time, we may only be at a project for 2-3 days, and we are constantly moving employees around, which means every time you do this, you have to update your form, then ensure all the users sync the data for it to show up before they use it again. When trying to use the data, it's pointless. You enter data on the Pronto Forms site, then you have to go to a different website to get your data. Predictive Solutions is obviously the Cadillac of Safety auditing software, the one fault with them I have is that if you have to make changes, it isn't as easy as making the changes yourself, you send them into your contact for them to make the changes. Pronto Forms gives you that freedom, I will give them that, but still, as the administrator of these forms as well as having my main job function, unless you are a company that hires someone specifically to manage the Pronto Forms entry and collection, I would steer clear. As soon as our contract is up, we will be going back to iAuditor, which is far less expensive, allows up to three user devices per user (being an admin, I have to change devices regularly, and each time, it locks me out of the other device I am using). I hate giving a company a bad review, but what we were sold on and what the final product was, is light years away from each other.

Avantages :

It's really rather simple to create a file; If you only want to create a form and just plug and play without the need for continuous updates (of say foreman, employees, etc.) then it's a pretty decent program to use.

Inconvénients :

If you have to change data in files frequently, its a pain; the analytic statistics aren't even in the same program; If you have specific customization data needed, based on site, if you have more than five sites, it's horrible to find any use of this data.

ProntoForms Review

Avantages :

ProntoForms is a mobile forms and data collection platform that allows us to automate our field service operations and improve our workflow efficiency. Some of the pros of using ProntoForms include:1. Customizable forms: ProntoForms allows users to create customized forms with a drag-and-drop interface, making it easy to tailor forms to specific needs and collect data in a structured way.2. Mobile-friendly: ProntoForms is designed for use on mobile devices, which makes it ideal for field service technicians who need to collect data on the go. The mobile app works offline, ensuring that data can be collected even in areas with no internet connectivity.3. Integrations: ProntoForms integrates with a variety of other platforms, including Salesforce, SharePoint, and ServiceMax, which enables users to share data across different systems and automate their workflows.4. Analytics: ProntoForms provides real-time analytics that enable users to track performance metrics and gain insights into their field operations. This allows businesses to make data-driven decisions that can help improve efficiency and customer satisfaction.5. User-friendly: ProntoForms is user-friendly and requires no coding knowledge, making it easy for businesses to get started with the platform quickly. The company also provides excellent customer support, including training and troubleshooting assistance.

Inconvénients :

While ProntoForms has many benefits, there are also some potential drawbacks to using the platform. Some of the cons of ProntoForms include:1. Pricing: ProntoForms can be expensive for small businesses, with pricing plans starting at $30 per user per month. Additionally, some advanced features require a higher-priced plan.2. Learning curve: While ProntoForms is designed to be user-friendly, there may be a learning curve for some users who are not familiar with mobile form creation or data collection software. Some training may be required to fully utilize the platform's features.3. Limited customization: While ProntoForms is customizable, there may be some limitations on what users can change or modify in the form creation process. Some users may find that they are not able to fully tailor forms to their specific needs.4. Dependency on Internet Connectivity: While the mobile app works offline, it requires an internet connection to sync data to the cloud and for real-time reporting. This can be an issue in areas with poor or no internet connectivity, as data may not be immediately available for analysis.5. Limited Device Support: ProntoForms is available on iOS and Android devices only, which may limit the ability of some businesses to use the platform on other types of devices.

Efficient Organizational Control Made Easy with ProntoForms

Avantages :

For more than ten years, our company has relied on ProntoForms to manage our field service teams, and it has proven to be a user-friendly and reliable tool. We appreciate how easy it is to use, and even employees who have little to no experience using smartphones have found it effortless to operate. ProntoForms offers numerous features that have helped us manage our teams more effectively and streamline our operations. We highly recommend ProntoForms to anyone in need of a dependable and user-friendly solution for managing their field service teams. We are pleased with the reliability of this tool and the support provided by their customer service team. Overall, it has been an excellent investment for our organization.

Inconvénients :

We have encountered issues with the maps integration of ProntoForms in our area, which has led to the need for alternative methods to obtain essential information. While this setback is unfortunate, we still find ProntoForms to be a valuable tool with many other useful features that have enabled us to manage our field service teams efficiently. Despite the lack of functionality and accuracy of the maps integration, we hope that it can be improved in the future to benefit our operations. Overall, we highly recommend ProntoForms to anyone in need of a reliable and user-friendly tool for managing their field service teams.

Controlling your organisation has never been easier or more cheap

Commentaires : ProntoForms assists us in optimising our products and providing a dependable solution to our consumers that meets their demands. The file generation procedure is really straightforward, and the forms developed are extremely strong, allowing for extremely simple integrations. We mostly use it as a sales support tool, and the formatting is excellent. Because our forms are linked to Google Drive, all of the data that we previously manually entered into spreadsheets is now immediately available and ready to be examined.

Avantages :

The form generation interface is incredibly user-friendly and allows you to construct forms quickly and efficiently. I've never had greater customer service from a vendor, and I used to work in Account Management. Exceptionally courteous and understanding, particularly with me as the new administrator. It's really simple and quick to use, and it also allows people who work remotely to contribute without difficulty. The connectivity between ProntoForms and Salesforce is also quite advantageous, as it allows our team to swiftly move data across several sites in order to consolidate all accessible information inside SalesForce.

Inconvénients :

Personally, I'd want to see some improvements in the usage of date and time fields, as well as the kind of computations that can be performed on them. When we need to alter data, it's a stressful procedure that takes a long time. It also lacks customization, unlike other software on the market. Although, once understood and properly followed, repeating this procedure gets easy; however, their documentation, which should assist with such inquiries, is ambiguous and lacks sufficient answers.

The operation management software is of excellent quality

Commentaires : We utilize Proton Forms in our organization to monitor field service teams working in remote areas. This software ensures timely collection of field data to effectively track their progress. Furthermore, it promotes better communication within the organization and helps retrieve historical data as needed.

Avantages :

On a regular basis, I employ Proton Forms to keep track of my operational metrics. Its workflows are integrated seamlessly and easy to teach to my team. The pricing is affordable, and its mobile application allows remote teams to easily update data, monitor progress, generate reports, and analyze data.

Inconvénients :

Although Proton Form's pricing is reasonable, it may be more costly than other software that offers comparable functionality. Moreover, there are times when the mobile application encounters glitches on iOS. Additionally, it can be challenging to reconcile data and create reports using the software.

Elevating Document Management with ProntoForms: A Customer's Take

Commentaires : ProntoForms is a widely used mobile form software that has received positive reviews from customers for its user-friendly interface, customizable templates, and comprehensive features for data collection, reporting, compliance management, risk mitigation, and incident management. The platform's ability to integrate with other systems and tools further enhances its usability and flexibility. While the pricing may be higher than some competitors, the software's robust functionality and customer support make it a valuable tool for businesses looking to optimize their workflows and improve their operations.

Avantages :

ProntoForms' customizable and user-friendly interface, along with its comprehensive features for data collection, reporting, compliance management, risk mitigation, and incident management, make it a valuable tool for businesses looking to streamline their workflows and improve their operations.

Inconvénients :

some users may find that the pricing of ProntoForms can be higher compared to some other solutions on the market. Additionally, the learning curve for some of the more advanced features may be steep for users who are not familiar with mobile form software.

I am writing review of ProntoForms

Avantages :

ProntoForms is a mobile forms app that allows us to collect and analyze data in real time. It provides a customizable platform that allows us to create our own forms and workflows, making it easy to capture the data they need. ProntoForms also offers offline capabilities, so users can continue to work even when they don't have an internet connection. Additionally, the app has advanced features such as automatic calculations, electronic signatures, and barcode scanning, which help streamline data collection processes and reduce errors. Finally, ProntoForms integrates with a variety of third-party software, enabling businesses to incorporate their data into their existing systems for better analysis and decision-making.

Inconvénients :

While ProntoForms is a robust and versatile mobile forms app, there are some potential drawbacks to consider. One of the main cons is that it can be relatively expensive, particularly for smaller businesses or those with limited budgets. Additionally, some users have reported that the app's interface can be somewhat complex and difficult to navigate, especially for those who are not tech-savvy. Another potential con is that ProntoForms does require an internet connection to sync data, so users may experience delays or disruptions if they are working in areas with poor connectivity. Finally, while the app is highly customizable, it may require some initial setup and configuration, which could be time-consuming for some businesses.

Review 2023

Commentaires : This has saved us thousands of dollars in return trips plus charges for damaged product that we had noted to be okay with pictures as back up.

Avantages :

The most valuable asset of Pronto is how easy it is for the user to use plus how easy it is to track compliance

Inconvénients :

The largest disadvantage is the actual form building which you need to take multiple courses and or pay a programmer to do.

Intelligent Invoicing Made Easy- Pronto Forms Mobile- Forms

Commentaires : Our company was using a paper based 3 copy invoicing system 3 years ago and our new owner started out looking to reduce this labour & time consuming process at the end of every monthly billing cycle in the office. We did our research and found Pronto Forms seemed like a good match for getting the job done. The mobile application also allowed us to equip our Service Technicians out in the field with a mobile device to process invoices on the spot. This brought multiple effiencies and time consuming cuts to their work day as well. They were able to process invoices on the spot , obtaining the custmer approval signature and adding as many comments as necessary to alert inside office staff or customer management of a potential issue or condition. Not only are we working more efficiently, but we have reduced some of the added pressure and amount of time the Service Technicians in the field were spending on administration.
The Pronto Forms Development Staff and the Technical Support Staff are easily accessible and respond with solutions in a timely matter. They are easy to work with and bring information to us in a non technical manner, that we who may not be at the same technical level of knowledge, understand.
We continue to work with the Pronto Team to develop and implement custom forms as our business expands, and we offer additional services to newly acquired customer demographics.
We have had great results thus far with Pronto Forms and as we continuing to expand our business will look to their knowledge and expertise for the custom form fit.

Avantages :

On the development side- being able to customize an automated invoice to specific requirements of a type of customer that will still provide all requirements of the business side. On the Implementation side- ease of use. Minimal errors even though humanly driven.

Inconvénients :

Difficulty in accessing the actual raw data files after 45 days.

Taylor Freezer

Commentaires : The last round of beta releases; Repeating sections & Conditional Logic, is a major step forward, but you need to get caught up on the web portal so we can adjust the forms on beta changes ourselves (I'm also involved with that beta team and reviewed the first draft last week). Still need major functionality added in file (data source) features and more advanced conditional logic to make this product top end. Customer service in the past was just so, so and Taylor felt like their voice was not being heard and was actually starting to look at alternatives mostly due to of lack of functionality . But lately since being very involved with various beta teams, the contact level has been superior, and response great. The enhancements we've been asking for, for years are starting to become available and Taylor is starting to see light at the end of the tunnel. If this tend continues, Taylor will continue to deploy this product.

Avantages :

The ease of use

Inconvénients :

Lack of programming functionality from a design stand point. We need a highly sophisticated form to make this work for us, and we are not yet there.

Diversified Maintenance Pronto Forms Review

Commentaires : Pronto Forms has provided a platform in which we can give the much needed feedback to the users. It gives us the information necessary to manage our teams and make business decisions. The best part is how quickly we can receive the information. Getting QCs or KPIs in real time as soon as the submit them is priceless.

Avantages :

The ability to create information in real time. The ability to have custom emails and multiple destinations and using filters to distribute just what they need to know. Capturing pictures and signatures. Map locations and many other features. And the ability to customize any form to any type of business.

Inconvénients :

The forms builder not allowing us to use bold or underline or other fonts to really make our forms look good. The PDFs are still a little plain and we would like to make them look better. Things like indenting and others would make it easier to make the forms look better.

ProntoForms is a critical Field Service data capture tool

Avantages :

The form builder is very intuitive, and their support documentation site is full of useful tools to assist the form building process. Adoption was easy as well because the mobile apps are intuitive to the user. If needing additional support from their support team, they reply out quickly and follow up with support requests to ensure a positive experience is met. If we have suggestions we can submit them and they are often implemented down the road as new features--what more could you ask for?

Inconvénients :

There is nothing that I don't like about this software and company as a whole.

ProntoForm - Field Service Excellence

Commentaires : ProntoForms is an amazing company. They provided on-going learning through portal but also through regularly scheduled Webinars. The Customer Success Managers check-up with customers on a regular basis to assess any difficulty or provide assistance with new features/functions. The platform continues to evolve providing new features on a regular basis.

Avantages :

Easy to use application to create forms and workflow to eliminate manual recording of information. Fully integrates with Salesforce for your system of record and eliminates chasing paperwork and non-readable handwriting. Capturing customer signatures into PDF reports makes it very easy to provide reports to customers while all being fully integrated in one platform.

Inconvénients :

While it may appear overwhelming at first, the initial setup was overly complicated by our organization. To combat this, ProntoForms has recently released a ProntoForms University to allow learning at your own pace and to increase the complexity only when the user feels comfortable.

Revolutionised our business

Avantages :

We have moved from paper triplicate job sheets which often got lost, took a while to return to the office to manually invoice to a paperless dynamic company. Therefore we invoice much quicker and our cash flow is much better. Customers love to see images / photos of the jobs we do. We can also drill down into the types of jobs we are completing and therefore focus on the most profitable areas of the business.

Inconvénients :

It's just the best tool we have but I need to spend a bit more time making it work better for us. Can't say there's much wrong with the way we use it.

Pronto thoughts

Avantages :

Not having to manually input information is nice.

Inconvénients :

The back end is difficult to change and setup.

Powerful tool and fit for purpose

Commentaires : Play a key role in our business transiting to electronic and automated reporting

Avantages :

The web portal is user friendly, and the Documentation Portal helps you understand or learn each feature and function.

Inconvénients :

Unfortunately, the company is based outside of Australia, hence there is time lag when we need their IT support.

App worked fine until a few days ago

Commentaires : Eliminating paper logs for refrigerant use makes compliance with EPA regulations automatic. All my retail location information is in the database, so I can submit information without unnecessary typing

Avantages :

It remembers the log in info so there's no need to enter it every time I like the swipe feature to navigate the input fields Easy to upload pictures The questions are relevant to me and my job Many details can be entered to make submissions customized Progress bar at the bottom of page Home page is simple and easy to navigate I get an email after every submission It is easy to edit previous form submissions

Inconvénients :

Password reset doesn't work Support is hard to reach

Purchase Orders

Commentaires : By going mobile with our internal purchasing orders our company has gained some much time and been able to focus on other employee development and projects

Avantages :

I like that I am able to customize the forms to my needs. I get quick responses when I submit a ticket and when the problem is resolved I get a training as to what caused the issues and how to avoid it in the future.

Inconvénients :

What I least like about the software is setting up the forms. I feel like I need more training.

Prontoforms helps keep our company green!

Commentaires : This software allows us to do all of our safety documentation on a digital platform which saves thousands of pieces of paper each month. It has allowed us to streamline our safety program and save lots of time and energy.

Avantages :

Customer service is always on the ball. We have implemented forms which have improved our QC and company morale.

Inconvénients :

The software is expensive. The app is very glitchy and sometimes crashes when you use it on a microsoft surface.

Great Product!!

Avantages :

We have enjoyed the dashboard interface and the app is user friendly. Their customer service is very helpful. Once the forms are created they are easy to launch. The App allows you to take photos and place them into any form. I would recommend this program.

Inconvénients :

The custom forms take a while to create, but once they are created they are easy to edit and make changes.

The End of Paper Forms

Commentaires : Since the implementation of ProntoForms, as a trial, more departments have requested the conversion to ProntoForms. It was relatively easy to get up and running and with some additional professional services training the options are limitless on what we will be able to use ProntoForms for in our agency. From inspections to training checklists we will be able to streamline our efforts spending more time working and less time shuffling papers and filing. Another interesting side effect is the wide acceptance of technology by staff that normally does not welcome technology. Once they see how easy it is to use the forms, they welcome the new system and features such as recording, photos and sketches . We look forward to growing our application of ProntoForms to meet our needs.

Avantages :

Very large template library to allow for review of sample forms. Once a form is developed the ability to alter or modify the form to meet changing needs.

Inconvénients :

It is often hard to find all the technical issues for development of a form. Such as how to dispatch forms, codes for using strings and other issues to help make form use helpful. The online help is nice but a comprehensive manual would be nice.

Excellent solution to paper forms!

Commentaires : Has literally transformed our business. Couldn't live without it

Avantages :

Saves us a lot of time doing paperwork, gets the data to the home office instantly

Inconvénients :

Could have an advanced logic editor, and there are some things with repeatable sections that are a pain

Pronto and Parkland

Commentaires : Very positive user friendly tool

Avantages :

Easy to utilize from both a forms building and user perspective

Inconvénients :

Missing ability to have some type of docusign application for agreements when using tool where customer is not at the same location.