Avis clients sur Zoho Survey

Donner mon avis ça compte

Avantages :

Tu peux donner ton avis sur des produits et services un peu comme capterra Tu répond au sondage et ça permet au entreprise d'améliorer leur produits et services Les enquêtes sont faciles et ce qui y a de mieux c'est que on se fait de l'argent après chaque sondages

Inconvénients :

Bien que les sondages soient pas réguliers mais ça aide beaucoup

Bon logiciel d'enquête

Avantages :

Une bonne alternative à EVAL & GO qui plus est, intégrable à l'offre ZOHO que nous utilisons déjà par ailleurs.

Inconvénients :

Très facile à appréhender, il permet d'être utilisé en externe mais également pour des enquêtes internes

Super easy and great for growth hacking

Commentaires : I am very happy with using Zoho Survey. Would recommend it to anyone.

Avantages :

Very easy to set up and design so it works seamlessly with your website in an iframe. They also have a great price point for buying respondents. The few integrations they have are quite good, but it would great with more integrations.

Inconvénients :

Very few integrations. Would be great with a Zapier integration :)

Userfriendly Survey Tool

Commentaires : Overall, we have been able to work on getting data collection process simpler and user friendly. We hope to use such features in future with more and more interesting scenarios with advanced Zoho technology options.

Avantages :

Dear All, I liked the features, which are good, user friendly and easy to use. While for the initial days I felt the tool looked a little tricky to use, it was quite intuitive and could use it in a more efficient manner. Hope to see this tool introduce more and more features, which are more relevant to address our business use cases.

Inconvénients :

In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use. So, I am hoping that if these areas also we could work effortlessly I would be a great boon for us.

As the survey tool inside Zoho One suite it gets the job done. Probably would consider it separately

Commentaires : Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms

Avantages :

Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time.

Inconvénients :

I wouldn't consider buying Zoho Survey as a stand-alone product. The tool has been designed to work as an extension of Zoho One, it doesn't integrate well with third party crms.

surveys in minutes

Commentaires : It has been a pretty good and, above all, useful experience where the effort to carry out surveys is not so difficult.

Avantages :

The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and understanding it is more detailed and this helps to make decisions based on the information received from the surveys. Customer satisfaction

Inconvénients :

It is easy to use and has always worked well for me without difficulties or damage to the system, it is good and I like using Zoho Survey

Zoho is a great tool for customer service businesses

Commentaires : Zoho is an overall great product that provides the necessary tools for a company to meet the needs of customers such as the help desk ticket system, live customer chat support and inter office chat feature. We use this everyday at work, Monday - Friday and it has helped our department to have an organized system to keep up with our daily workflow.

Avantages :

The ticket system to helping customers in her order received is superb especially since it provides other options for the customer to provide further information such as including attachments such as picture, documents, etc.

Inconvénients :

At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.

Easy and accesible

Commentaires : I have only used it with the free trial and I would say so far so good

Avantages :

It is easy to use and very clear with a lot of type of questions and it has all the requirements needed

Inconvénients :

The free trial is very short. It would be great to have a cheaper price for students who use it

Simple, direct, user-friendly and affordable

Commentaires : I have been using zoho survey for year and I haven't got any issue yet. There products are very easy to use and has a user friendly UI. Easy drag and drop feature makes our work more easy. I will definitely recommend it to use.

Avantages :

Zoho survey allows its users to share their materials anywhere.We have freedom to choose and its very easy to deploy.All surveys are optimized for mobile devices too.Customizable templates make our work easy and its save lots of time.Another key features is there tutorials video. They help very much and they have covered all key features of the application.

Inconvénients :

I haven't face any issue yet. Just some delay in support reply that it.

Efficient & Effective

Avantages :

Zoho was very easy to use and was easy to share. The capability to export to Excel is great and the software itself offers a lot of great graphics of the data. The design is intuitive and user-friendly. Quality software without a huge price tag.

Inconvénients :

I would have liked the name of my survey to be the graphic attached to the link rather than the Zoho logo. This didn't have a huge impact, but might have made my objective more clear when sharing the link.

Extremely easy to set up yet having a very professional look

Commentaires : I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.

Avantages :

I love the different options of the type of answers the survey questions can have (e.g. matrix, rating scale etc.)

Inconvénients :

The translate feature does not allow us to translate the name of the document. Also the survey does not accept responses when the admin is updating while the survey is online. There is no warning given.

Great NPS features

Avantages :

I liked that the software aleready calculates the NPS score and gives awesome reports. Also that it has many functionalities even in the free version. Another thing easy how easy it is to use and intuitive it is.

Inconvénients :

The design is too simple, it could use some improvement.

Keeps It Simple (No Stupid Included)

Avantages :

Zoho Survey is a very easy-to-use, seemingly no frills survey and polling tool... it's very inexpensive especially in the grouping of more expensive options like Mail Chimp's lead page poll feature, Survey Monkey's paid account options, and other more cumbersome and comprehensive options like a HubSpot for example. I like it for what it is. I like it for its inclusivity, meaning anyone day 1 on the job can be shown Zoho and figure it out with little to no help.

Inconvénients :

Although the consumer facing view is as easy and simple to use and view as it is internally facing, to me it is not as aesthetically, UX/UI so, as say SurveyMonkey. It is in-between the look and feel of say a Google Form and the elevated appeal and function of SurveyMonkey or other more sophisticated tools. However, it is still a great reputable piece of software!

Powerful and very complete tool to create surveys.

Commentaires : Zoho Survey provided us with a quick and easy way to create surveys, it allowed us to collect ideas, opinions, thoughts, feelings and knowledge among others; from all our staff and customers, who for us are our most valuable asset; thanks to the real information we obtained it was possible to make more informed and accurate decisions and at the same time improve and correct our deficiencies in many of the business processes in the different functional areas, 10 out of 10 for Zoho Survey.

Avantages :

I like the ease of use, something that particularly characterizes Zoho's native tools. Z. Survey is a powerful and very complete tool to create online surveys, I like how flexible and customizable it is, it offers a great variety of templates, we can include multiple choice answers, it responds with stars from one to five among others, I like its collaboration features that make it easy to work with colleagues; we use it mostly to evaluate customer satisfaction (in installation processes, customer service and others), to evaluate knowledge acquired in the trainings that take place every quarter in our company or when we socialize our new operations or the guideline of our process manual, or also when we want to collect opinions about a new product or service. Zoho Survey provides all the necessary functions to create surveys, distribute them and analyze the data obtained, zoho survey provides an effective and convenient way to collect information.

Inconvénients :

There is nothing at the moment that I dislike about Zoho Survey, it really does the job it was designed for very well, it allows us to collect valuable information, its performance and ease of use is excellent.

Incredible online survey tool.

Commentaires : Zoho Survey allowed us to identify gaps and weaknesses in the processes we perform daily for customers in relation to the provision of our products and services. Zoho Survey gave us all the capacity to collect in a short time valuable information for the operation, allowed us to know the experiences and opinions of customers and based on these arguments, to achieve over time the improvement and improvement of each of them. The experience has been really organic and beneficial with this product.

Avantages :

It is a great online survey tool, it is intuitive and easy to use, it offers a modern, attractive and complete user interface, and it is supported by a set of essential features that allow us to easily collect information from a given audience. Zoho survey allows us to know the opinions and experiences of our customers, which we can analyze and evaluate to strengthen and improve the overall quality in the provision of our services, from the installation to the interaction with the different business areas (customer service, technical and commercial support). I especially appreciate the way it integrates with Zoho Lens, Zoho Show, Zoho Sheet and other native tools.

Inconvénients :

There is not a lot of information available on the Internet that can be used to enhance and take full advantage of the capabilities offered by this amazing online survey tool.

Zoho Survey Review

Avantages :

I like the rich features and user friendliness. It does not require higher IT skills on the side of the users. Easy to setup and easy to use. The interface is simple and easy to navigate. It was perfect for what I needed. Good in user experience the tools are awesome you can use as much as you can of the available ready to use templates Like that it allows me to sync to my crm and syncs. Allows me to gather info without having to mail paperwork to my clients

Inconvénients :

I least like the fact that I cant copy together two surveys questions I have to add all the elements by hand In order to view individual responses to open-ended questions, I have to view the respondent 39; entire response. Software interface is a little clunky and take some getting used to. The paid version does not improve the interface. Design could be more fun to help your users to end survey. A fun desing has less close rate. Features and options still cool

I do surveys easily and quickly with this software.

Avantages :

Zoho Survey is one of the support software that I use most in my work; and I do this because this software offers me the simplest and complete way to do surveys related to our work environment and the performance of our activities for the service of our customers. Thanks to Zoho Survey I can make surveys of open and closed questions, completing fields of development or of simple selection, that are very useful to gather information on the observations of our clients. These surveys I can share with my work team to evaluate the type of instrument to use and the depth and veracity of the questions we are looking for. All this information we collect here I can analyze it thanks to different types of techniques such as trend assessment, graphs and relevant data. Zoho Survey is a very complete and integral software that I use every day in my work obtaining excellent results.

Inconvénients :

Each of the tools that Zoho Survey offers me are very good, practical and useful to meet my work objectives. I feel comfortable with this software as it has everything I need to complete my work activities. I have no complaints about this software.

It is very easy to make a database with ZohoSurvey

Commentaires : I truly delighted in utilizing Zoho Survey to raised the objective of my crowd and assist me with realizing what works and what doesn't. I utilized this while working for a college and found it extremely powerful. various highlights are accessible to you. Just to several, computerized messages, the probability of utilizing custom factors inside the messages.

Avantages :

I used to be prepared to see bits of knowledge to help me change my strategies and better objective my crowd. I additionally valued the robotized messages. This was useful for sending messages at times with the main effect. Generally excellent, and direct to utilize. Taken in the manner to utilize it during a straightforward instructional exercise, clear as crystal.

Inconvénients :

A portion of the highlights took a touch in the interest of me to encourage the hang of, however generally, I discovered it to be very easy to understand. Something else, no drawbacks. Can't move pictures around while during a square with text.

Simple and quick questionnaires to create

Commentaires : ZohoSurvey allows me to share surveys and questionnaires anywhere quickly and in a timely manner. We are free to choose and it is really easy to implement. All options are optimized for mobile devices. Customizable templates make our work easier and save a lot of time. Another key feature is the large number of how-to videos that exist to learn how to use the platform if you have never used it.

Avantages :

I love that it is easy to use, the simple drag and drop point makes our work easier. I used it to post questionnaires for a client meeting when I was working for another company. We use it for several projects right now because it is easy to develop and control, the reports are easily generated and this makes the task easier.

Inconvénients :

I have no criticism about this platform. A part of the highlights took a hint at my interest to encourage me that overall I found it to be really easy to understand. Raw material in a different way, without inconvenience.

I developed encuests and forms very easily and quickly with this software

Avantages :

A great software that I use frequently in my community practices with young people, since it allows me to make quick surveys to the participants of the activities coordinated by the Foundation where I work. I can structure and modify questions, add variables, customize forms to the demands of the results I want to achieve, this, greatly enhances my work as a coach and sports-community facilitator, giving the best of me in each activity thanks to the demands made by young people in the surveys. I love this program, and I always use it

Inconvénients :

It is a very useful software that has nothing to envy to other companies that offer the same service. An outstanding work has made the companions of Zoho with this software

Convenient Survey Option!

Commentaires : Zoho survey is great for collecting customer feedbacks, and getting real time responses. It has helped us in gathering feedback responses form the customers, understanding their pain points and making more strategic decisions for bringing optimal results.

Avantages :

Zoho survey is easy to set up. The survey tool is simple and straightforward to use. Setting up the survey formats can be done within a couple of minuets, also prepairing questionnaires is much efficient with a pre-built templates, and can be customized or edit if neccessary.

Inconvénients :

Nothing really of note, the survey tool is working fine for me. BTW, if I could simply put my company logo at the header part and also contacts/website info on the footer of my survey, it would've been great.

Design questionier

Commentaires : Zoho survey I use it to do market research and feedback collection

Avantages :

Zoho survey is easy to design multiple questioners and collecting feedback from customers and it provides feedback.

Inconvénients :

Zoho survey integrates with all Zoho incorporation and also integrate with websites. It is not challenging.

A great tool for polling and surveying

Commentaires : Quick survey designing and publishing, quick poll checks with team/office, detailed analysis of surveys helps catch great insights and motivates us further to understand and cater to customers' demand.

Avantages :

I found its user interface really simple and appealing. Besides using it for surveying, I use it within my team for polling purposes frequently. Highly customizable questions and options, along with the appearance of your choice. Detailed post-survey analysis is of highly valuable.

Inconvénients :

Free users are provided with little customization options, which may drive them away at the first place. Zoho Survey can try and go for integration with email apps as well for enhancing its user base.

Great survey tool

Commentaires : Feedback on beta releases of app and software

Avantages :

Survey Builder interface is very easy to use

Inconvénients :

Wish licensing allowed me to use single license for all my team as each person will rarely use this themselves, but as a team we'll use it a lot.

Easy to use

Avantages :

This software makes it extremely simple and straightforward to collect data. Other platforms required multiple steps for both the admin and user which turns people away on both sides. The easier a tool like this is to use, the more responses you can get in a shorter time.

Inconvénients :

There is nothing I didn't like when using this software.