Avis clients sur Zoho Survey

En savoir plus sur Zoho Survey

Outil en ligne qui vous permet de créer un nombre illimité d'enquêtes, de les diffuser et d'en analyser facilement les données.

En savoir plus sur Zoho Survey

Avantages :

I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.

Inconvénients :

After submitting a survey, the user is automatically redirect to a spam advertisement for ZOHO survey.

Zoho Survey - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,5
Fonctionnalités
4,5
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,7/10

Zoho Survey a reçu une note globale de 4,6 étoiles sur 5 d'après 389 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (389)

arnaud
Disign (Cameroun)
Utilisateur LinkedIn vérifié
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Donner mon avis ça compte

5,0 il y a 2 mois

Avantages :

Tu peux donner ton avis sur des produits et services un peu comme capterra Tu répond au sondage et ça permet au entreprise d'améliorer leur produits et services Les enquêtes sont faciles et ce qui y a de mieux c'est que on se fait de l'argent après chaque sondages

Inconvénients :

Bien que les sondages soient pas réguliers mais ça aide beaucoup

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Bon logiciel d'enquête

5,0 il y a 2 ans

Avantages :

Une bonne alternative à EVAL & GO qui plus est, intégrable à l'offre ZOHO que nous utilisons déjà par ailleurs.

Inconvénients :

Très facile à appréhender, il permet d'être utilisé en externe mais également pour des enquêtes internes

Mehandi
Mehandi
Junior Consultant (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Zoho Survey Review by Mehandi Islam

5,0 il y a 11 mois

Commentaires : Business problems which I am solving with Zoho Survey / helping my clients with are as such:- 1) Creating survey forms to collect event experiences.
2) User registration for events. etc.

Avantages :

Features which are most impactful:- 1) Simple and elegant UI. 2) Question branching. 3) Question Shuffling. 4) Response Validation. 5) Audio/Video/Image embedding. 6) Reporting, scheduling and export. Zoho Survey is easy to use just like most of the other apps of Zoho. Integration was easy with existing business process. Just try it out and you will love it.

Inconvénients :

Yes, they can improve zoho survey. If they can add import features from other survey apps. Direct integration with most of the CRM, Email Marketing tools without the use of any third-party tools will be a best update in the app. There is nothing in the app which is difficult to use. Integration with my existing business process is always is easy.

Raksha
Raksha
Business Operations Analyst (Inde)
Utilisateur LinkedIn vérifié
Marketing et publicité, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Uncovering the Power of Zoho Survey: A Comprehensive Review

5,0 il y a 2 mois Nouveau

Commentaires : Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps.

Avantages :

User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service.

Inconvénients :

Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis.

Juan
Juan
Growth Marketer (Argentine)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

As the survey tool inside Zoho One suite it gets the job done. Probably would consider it separately

3,0 il y a 2 ans

Commentaires : Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms

Avantages :

Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time.

Inconvénients :

I wouldn't consider buying Zoho Survey as a stand-alone product. The tool has been designed to work as an extension of Zoho One, it doesn't integrate well with third party crms.

Akshat
Sofware Developer (Inde)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Highly Integrated Survey Tool

4,0 le mois dernier Nouveau

Commentaires : Overall experience is Great, Price for the product is also fair enough.

Avantages :

Zoho Survey is best survey management software. Basically, It provides various pre-defined survey templates which results in saving a lot of time.

Inconvénients :

There are some UI glitches in the software which needs to be taken care of. Rest all is good.

Shreedhar
Inventory manager (Inde)
Entreposage, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

improve service quality and customer satisfaction

5,0 le mois dernier Nouveau

Commentaires : It is one of the best tool to create complex interactive forms within a minutes.

Avantages :

It enabled us to create complex interactive forms in simple way.We able to get feedback on our services from customers which helped us to improve our service quality and customer satisfaction.It also helped us to improve working environment by collecting timely feedback from our employees.

Inconvénients :

We never faced any issue with it till now.

Bonnie
Bonnie
Ceo (Australie)
Utilisateur LinkedIn vérifié
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

Does the job but bit expensive

5,0 le mois dernier Nouveau

Avantages :

I think the software is well set out for beginners to advanced users with a lot of helpful resources to get the job done quickly.

Inconvénients :

I just think it's expensive and I found a free option but it was good they have a free trial so I could give it a suss.

Jitendra
researcher (Inde)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

I'd heartily suggest Zoho Survey as a platform for conducting surveys.

5,0 le mois dernier Nouveau

Commentaires : The options are either overpriced or not at all worthwhile. Although Typeform is nice, it is overly austere. Although Google Forms is wonderful, it is too simple. This issue is resolved by Zoho Survey, which also provides more integration options.

Avantages :

Numerous features of Zoho Survey caught my attention, including the following:Easy drag-and-drop survey creation and customization toola vast array of tools for creating and evaluating surveysa friendly staff to assist with any questionsbeing able to swiftly see trends and interpret survey resultsthe capability of exporting survey findings to other programsAdaptive design and mobile-friendly layoutsimple connection with more Zoho products

Inconvénients :

The lack of a wide variety of questions kinds was the aspect of the Zoho Survey that I liked the least. Although the drag-and-drop interface is excellent for quickly producing surveys, there isn't a very wide variety of question options compared to some other survey platforms. This is a small problem, though, as Zoho Survey still offers many wonderful features and functionalities.

Abhinav
Abhinav
Member - HR (Inde)
Utilisateur LinkedIn vérifié
Relations gouvernementales, 5 001–10 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Zoho : They understand… They deliver

5,0 le mois dernier Nouveau

Commentaires : Fantastic experience because of its quality and business analysis algorithm which helps to increase your business leaps and bounce

Avantages :

Zoho survey is The best tool that I have always liked and admired because if it’s unique options and easy to deploy features

Inconvénients :

When you ask about dislikes the major disappointment is cost , it is way too costly if compared with other companies

Harshit
Sr. Digital Marketing Manager (Inde)
Gestion de l'enseignement, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best Survey Software

4,0 il y a 3 semaines Nouveau

Avantages :

I have been using zoho survey for all my zoom webinar to grab feedbacks of all the attendees at the same place. It provides with good insights about the survey.

Inconvénients :

The customization of the zoho survey is a bit tricky to do.

Lakshay
Recruitment Professional (Inde)
Recrutement, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

ZOHO SURVEY real review

5,0 le mois dernier Nouveau

Commentaires : Best in the survey category. Plethora of features with ease to use them.

Avantages :

The variety of features and ease to use the platform makes it the best in survey category. Everyone should try it once.

Inconvénients :

Surveys can be reached till a limited audience not to a large number of audience or groups. This feature can be added.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Alternatives envisagées :

Userfriendly Survey Tool

4,0 il y a 4 ans

Commentaires : Overall, we have been able to work on getting data collection process simpler and user friendly. We hope to use such features in future with more and more interesting scenarios with advanced Zoho technology options.

Avantages :

Dear All, I liked the features, which are good, user friendly and easy to use. While for the initial days I felt the tool looked a little tricky to use, it was quite intuitive and could use it in a more efficient manner. Hope to see this tool introduce more and more features, which are more relevant to address our business use cases.

Inconvénients :

In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use. So, I am hoping that if these areas also we could work effortlessly I would be a great boon for us.

Ifeoma
Ifeoma
Developer (Nigeria)
Utilisateur LinkedIn vérifié
, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

We use Zoho survey to sample our client opinion.

5,0 il y a 5 ans

Avantages :

We use Zoho survey to conduct easy and fast surveys among our clients and customers. It is intuitive both on the business side( organizations) and on the customer side(survey recipients).I love its mobile approach ,which is very important because majority of survey respondents answer our surveys from their smartphones. I like the integration with Google drive ,which has made it possible to save data from Zoho survey on Drive ,allowing easy access to it from anywhere and at anytime in the future for reuse.

Inconvénients :

Zoho surveys hasn't got the most modern of user interfaces. From experience, I have learnt that survey respondents can choose to continue or discontinue a survey just because of how catchy or unattractive the survey page interface is. Zoho needs to work on this shortcoming.

Sara
Sara
Human Resources Generalist (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simple and quick questionnaires to create

5,0 l’année dernière

Commentaires : ZohoSurvey allows me to share surveys and questionnaires anywhere quickly and in a timely manner. We are free to choose and it is really easy to implement. All options are optimized for mobile devices. Customizable templates make our work easier and save a lot of time. Another key feature is the large number of how-to videos that exist to learn how to use the platform if you have never used it.

Avantages :

I love that it is easy to use, the simple drag and drop point makes our work easier. I used it to post questionnaires for a client meeting when I was working for another company. We use it for several projects right now because it is easy to develop and control, the reports are easily generated and this makes the task easier.

Inconvénients :

I have no criticism about this platform. A part of the highlights took a hint at my interest to encourage me that overall I found it to be really easy to understand. Raw material in a different way, without inconvenience.

Gabor
Director & Owner (Hong Kong)
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Survey issues solved!

5,0 il y a 4 ans

Commentaires : I was long looking for an alternative, after a competitive provider (with a great ape in its name) bought and up-priced the survey I had used. Then I realised that Zoho, whose CRM we had used for 5+ years, has a survey function too. Tried, tested and passed: problem solved.

Avantages :

It's extremely easy to create, administer, share and embed surveys. We seldom need customer service, but when we need it we get fast and professional help. If you're a small team, you want your surveys look as if you spent months developing them and you don't want the logo of an over-advertised survey provider at the bottom, go for Zoho.

Inconvénients :

Frankly, my main problem is that I cannot catch up with the new functions. Some of them may be an overkill, I include them anyway and go back to most basic functions. But some users may need them.

Sanskriti
Sanskriti
Senior Software Engineer (Népal)
Utilisateur LinkedIn vérifié
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Convenient Survey Option!

5,0 il y a 3 ans

Commentaires : Zoho survey is great for collecting customer feedbacks, and getting real time responses. It has helped us in gathering feedback responses form the customers, understanding their pain points and making more strategic decisions for bringing optimal results.

Avantages :

Zoho survey is easy to set up. The survey tool is simple and straightforward to use. Setting up the survey formats can be done within a couple of minuets, also prepairing questionnaires is much efficient with a pre-built templates, and can be customized or edit if neccessary.

Inconvénients :

Nothing really of note, the survey tool is working fine for me. BTW, if I could simply put my company logo at the header part and also contacts/website info on the footer of my survey, it would've been great.

Bhavana
Consultant (Inde)
Vente au détail, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Good value for money

4,0 l’année dernière

Avantages :

It's very budget-friendly and also has integrations with various software

Inconvénients :

It took a long time for the product to get fully functional. The customer support team was approachable but I'd have loved it if it didn't take too long to set it up initially.

Chet
President (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Alternatives envisagées :

Great survey tool

5,0 il y a 4 ans

Commentaires : Feedback on beta releases of app and software

Avantages :

Survey Builder interface is very easy to use

Inconvénients :

Wish licensing allowed me to use single license for all my team as each person will rarely use this themselves, but as a team we'll use it a lot.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best online software for survey as it has feature from creating questionnaire to generating report

4,0 il y a 2 ans

Commentaires : I personally like this software as this make survey very easy and also help us in generating exact report without error.

Avantages :

I can easily do survey with the help of this software as it is online so we can tap a large number of participants in the survey. They have templet design which is very useful and also help you to create your questionnaire for survey. It have all the feature from creation the questionnaire to analyzing the result. It is a online so it take very less time in analyzing the survey and generating the report.

Inconvénients :

In the free software all the features are not available so better to go for the better version if you need more features

Esther
Esther
Journalist (Kenya)
Utilisateur LinkedIn vérifié
Médias de diffusion, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The most powerful,excellent and cheapest survey tool.

5,0 l’année dernière

Commentaires : The experience has been the best with users given the fabulous consideration that they can answer the survey questions in any language they are comfortable with.
Finally,the support team always there to assist users incase there are issues is quite encouraging.

Avantages :

I cherish This software because it allows users to answer the survey questions from their phones anywhere.

Inconvénients :

Just one thing,at times the live chat feature does not give an alert when a message has been posted.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Alternatives envisagées :

Great Survey Tool!

4,0 il y a 3 ans

Commentaires : using for employee engagement with both a scale and free-flow text

Avantages :

- easy to customize survey - easy to circulate to participants - confidential

Inconvénients :

the free feature does not last very long

Steven
Software Engineer (R.-U.)
Logiciels, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Clear form builder for online and email surveys

4,0 il y a 2 ans

Commentaires : We use Zoho Survey for user feedback gathering and internal staff surveys.

Avantages :

Form builder with range of complex selector tools, such as ranking sliders and star ratings, provide a more playful option than traditional checkboxes and radio buttons. Easy to aggregate results provide data insights of responses.

Inconvénients :

Richer data highlighting surveys not completed or invitations not viewed on a per user basis would be helpful. Further linking this information with additional nudge options might help to encourage participation.

Emad
Emad
É.-U.
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Very easy to use. Create surveys in very little time.

5,0 il y a 5 ans

Avantages :

I love the ease of use and the large amount of ways you can query the survey results. Nice field types. I was able to create a nice survey with questions that appear based on how the user answers the questions.

Inconvénients :

None, but I would like to see the Deluge scripting added for more fine tuning of the way the surveys can be manipulated based on how the questions are answered. I would also like to see the ability to add sections and page breaks. Zoho Forms has the option to save the form and let the user resume with that form later. These features would be a nice for Zoho Survey and also Zoho Forms. Note: The competing software also does not have these features but since Zoho is the best, why not make it even better?

Adnan
Management Trainee Officer (Pakistan)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The best tool to create surveys and Questionnaires

5,0 il y a 2 ans

Commentaires : I have a very professional experience with Zoho Survey, Because I have created and designed a lot of surveys for my own business and also for my previous company where I was doing my job. I really like the interface of results that we can easily analyze.

Avantages :

Zoho Survey is the best platform where you can create your survey within few minutes. You can reach to your targeted audience on any device. You can see the results in real-time and graphically both. You can also share your surveys instantly with everyone on your list.

Inconvénients :

The features of Zoho Survey are really awesome, we can easily create the surveys and we can also analyze the results. For me, zoho survey is perfect without any cons.