Avis clients sur Ping Identity

par Ping Identity

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En savoir plus sur Ping Identity

Application de connexion à la demande unique qui gère l'accès des employés aux systèmes web et de bureau dans une entreprise.

En savoir plus sur Ping Identity

29 avis affichés

Aditya J.
Aditya J.
IAM Operations Engineer
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 06/09/2021

"Ping Identity is solution for SSO"

Commentaires: I have been using more than 2.5 years even still in my current organization using all the solutions of ping Identity like pingid, ping federate, ping access, ping directory etc.

Avantages: The configuration of the multiple micro services of oing identity like police store, pcv, data store, selector etc.
Easy way to integrate any application to provide single sign on service to those.

Inconvénients: User provisioning can not be done at ping Identity end. There need to configure ldap or data store to have the users information stored unlike okta.

  • Source de l'avis 
  • Publié le 06/09/2021
Jon L.
Director Identity Engineering
Recherche, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 22/07/2020

"Endlessly flexible federation software"

Commentaires: We use PingFederate as the basis for our enterprise single-sign on platform. As such, it handles logon services, session management, and federation services using SAML2, ws-fed, OAuth, and OpenID Connect. We've also tied it with their orchestration product PingCentral to expand our rudimentary app integration self-service offerings, as well as PingID for MFA/strong authentication.

Avantages: I like PingFederate since it provides a solution for nearly every sort of enterprise use case I have encountered. Besides the traditional IDP/SP roles, we've used it as a federation hub to accommodate M&A and divestiture application access. The APIs underneath facilitate our cloud deployment and automation work from an operations/app-integration perspective, and new releases come with the latest profiles of OAuth so we can have even more building blocks to obfuscate the complexity of identity for our internal customers.

Inconvénients: I think the relationship between all the components required to make a functioning OIDC OP could be made a bit clearer. It took some trial and error to truly understand where and how an adjustments to the token processes, OIDC policy, scopes, and adapters all flowed/compounded into each other.

  • Source de l'avis 
  • Publié le 22/07/2020
Utilisateur vérifié
Staff Test Engineer
Appareils médicaux, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 12/12/2018

"PingOne Review"

Commentaires: When it is working, it is mostly seamless. Allows easy FaceID on mobile to access my email. At one point there was a issue with my Outlook emails only appearing in my notifications and not making it to my inbox - however, cannot be sure if source of issue was Outlook or Ping. Required a total re-configuration to resolve.

Avantages: Allows me to connect to work email on my personal mobile device

Inconvénients: When it fails to work, hard to diagnose the issue.

  • Source de l'avis 
  • Publié le 12/12/2018
Anjali G.
SSE
Logiciels, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 09/07/2021

"Good identity management with pingid"

Commentaires: Overall 7/10 . Access management is simple and easy to use

Avantages: Access management is easy with ping I’d . Even onboarding users, single sign on and multi factor authentication with multiple devices is supported.

Inconvénients: Sometime mfa messages comes with lag or get lost .when selecting the preferred device as well the response time is high

  • Source de l'avis 
  • Publié le 09/07/2021
Christina H.
Lead Integration Specialist
Services financiers, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 20/04/2021

"Rockstar Support and Customer Service"

Commentaires: It has been great, we have used PingFederate for over 7 years, and have seen things change over time. I wish we had the capacity to use all the funcationality of Ping.

Avantages: The most impactful experience has been the customer service and engineering support teams, and the flexibility of the software.

Inconvénients: There have been some change overs in Customer Service support, that has caused a bit of a hurdle, however, we met with the teams, and resolved the issues.

  • Source de l'avis 
  • Publié le 20/04/2021
Keith L.
System Engineer, Identity & Access Management
Logiciels, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/04/2021

"Great Products and excellent customer support!"

Commentaires: Using a secure authentication standard makes it easy to configure as the business is moving to more cloud products. Having the authentication polices and policies contracts makes configuration of applications very simple and quick.

Avantages: Ping Federate is easy to deploy and makes it easier for our employees to have one username/passwords for applications, makes it easy with authentication policies that most times our employees never see a sign-on prompt. Ping ID has also been easy to configure and is a nice MFA tool. We have not rolled it out to the whole company yet but the bet users love the ease of use. Support from Ping is great and they respond to issues quickly and also are available to help with configuration issues if necessary.

Inconvénients: No dislikes here, once you are familiar with the configurations and setup, everything else os pretty easy.

  • Source de l'avis 
  • Publié le 14/04/2021
Eric D.
Senior IAM Engineer
Télécommunications, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 20/04/2021

"Satisfied customer"

Commentaires: Customer support has been excellent, it compensates a lot for the clunky interfaces, and marginal documentation

Avantages: MFA and single sign on are the most useful featuures

Inconvénients: The administrative interface is clunky and often unintuitive for the on prem products.. the cloud interface is slightly better.
Documentation for the products is often less than useful... it answers the simple questions but offers little in the way of an overview or guides on how the various settings interact.

  • Source de l'avis 
  • Publié le 20/04/2021
Dan J.
SSO Engineer
Produits pharmaceutiques, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 20/04/2021

"Get it right choose PING"

Commentaires: Excellent customer support

Avantages: Ease of use and ability to fit any use case you can throw at it.

Inconvénients: Takes a bit to become fluent in the UI..

  • Source de l'avis 
  • Publié le 20/04/2021
Utilisateur vérifié
Talent Management Consultant
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/07/2019

"One Source Logon"

Avantages: I have been using PingOne for almost 3 yrs. I love that it is easy and simple to use. By logging into my application on my computer it sends a notification to my cell phone via an application. I just swipe up to accept and bingo I am now logged on to my company's server do not have tonl repeatedly login. I highly recommend this for all companies but especially health care as it is iron clad.

Inconvénients: No cons at all. Great software and would recommend

  • Source de l'avis 
  • Publié le 25/07/2019
Yusuf H.
Sales Manager
Fabrication électrique/électronique, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/01/2021

"Super Signle sign on"

Commentaires: Excellent tool to securely sign on to your various platforms
Forget passwords
This tool allows you peace of mind for security and ease of access

Avantages: Face ID
Easy to use app
Great compatibility with all major softwares enables you get single sign on in a breeze

Inconvénients: If you mistakenly deregister your device then to get setup again is little complex but still possible

  • Source de l'avis 
  • Publié le 22/01/2021
Greg S.
Director, IAM
Produits pharmaceutiques, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/07/2020

"Ping Identity is a strong partner focused on my company's success"

Commentaires: Our primary focus has been workforce SSO and MFA for the past five years. Ping took the trouble to get to know our needs before we were even a customer and had a strong response to our initial RFP. They've consistently solicited and responded to our product and service feedback, making the solution better and better. They focus on and celebrate not just our success, but that of all their customers.

Avantages: Standards based products which interoperate with all my other products. Continuous innovation. Rich product suite enabling both Workforce/Enterprise IAM and Customer IAM. Strong cloud capabilities with on-prem components, in whatever mix works best for me.

Inconvénients: Self-service capabilities for managing SSO relationships by application [SENSITIVE CONTENT HIDDEN] have been slow to arrive, though that has changed in the past year and evolving to meet the needs of a large, global enterprise.

  • Source de l'avis 
  • Publié le 22/07/2020
Adrian B.
SSO Engineer
Banque, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 22/07/2020

"Great Software"

Commentaires: Ping Identity solved our problems with authentication and authorization. Before each application had to deal with AA at their own, now with the Ping tools we have real SSO, we reduced number of passwords, we improved time need to log on (with adapters like Kerberos)

Avantages: It's flexible solution, you can deploy it on prem or use cloud based version. OnPrem is easy to implement and upgrade. All admin UI's are very user friendly.
Software is easy to extend if your business need it, writing custom adapters (checked), customizing authentication flows (checked) on-board MFA (checked).
Good trainings and very skilled professional support team.

Inconvénients: Some products are only cloud based (PingOne, PingID) which can be sometimes source of the troubles if your security policy is against cloud.
Product documentation over internet is not the best, sometimes it's hard to find what you need to.

  • Source de l'avis 
  • Publié le 22/07/2020
Utilisateur vérifié
Sr Director
Biotechnologie, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 12/12/2019

"very reliable and easy to use identity management software"

Commentaires: positive - affordable/reliable, easy to configure and use tool with multiple ways to authenticate.

Avantages: One of the best things about this identity management tool is that its ability to configure it a few different ways - code, message, fingerprint, app related to name a few. This really give this tool versatility while being reliable and also easy to use/implement/administer.

Inconvénients: Session management is the feature that can perhaps be improved - especially the user should be given the ability to time the session before being timed out as some users get annoyed at being timed out after a pre--defined time even though they are still using the tool . Similarly, they should be able to use same authentication when using multiple browser sessions.

  • Source de l'avis 
  • Publié le 12/12/2019
Utilisateur vérifié
MPD Specialist
Gestion d'organisme à but non lucratif, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 14/09/2019

"Review of PingID"

Commentaires: Overall I think this is a good product that doesn't make it too hard to log in and access all software that staff is used to using. Of course adding extra steps to logging into things is more annoying then not having them however it is worth it the have the extra security so I would recommend this product.

Avantages: What I like best about Ping is the security it adds to the software we use for work. We've had some security breaches which led to our organization to getting PingID for all staff. As an employee who was effected by the breach it does give me piece of mind that they added security to my personal information and other products we use.

Inconvénients: What I like least about this software is that I ran into some issues with the app on the phone. Of course adding any extra steps to logging into software is an annoyance but Ping tries to make it as painless as possible. In their app when a device asks for the ID number that regenerates periodically to log in, there used to be an option to use the finger print identifier on the iPhone phone that made logging as easy as putting my finger on the home key just randomly stopped working with the phone app and I have not figured out how to get it working again. This just means I have to open the app and manually type in the code each time to log into something with PingID. This doesn't effect security just ease of use.

  • Source de l'avis 
  • Publié le 14/09/2019
Utilisateur vérifié
Client Operations Specialist | Inside Sales
Informatique et sécurité réseau, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/07/2018

"Top Tier SSO Solution"

Avantages: Ping is a top notch identity security company. Their SSO solution, PingOne is great for larger businesses. Thinking companies with more than 1000 employees. It also integrates with VPN software making it easier to integrate with your current environment. You can also add and delete tiles with ease if you are an admin.

Inconvénients: Sometimes the software gets hung up when trying to load, but it rarely happens. Overall great product.

  • Source de l'avis 
  • Publié le 26/07/2018
Utilisateur vérifié
Design Quality Engineer
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/05/2019

"Best dynamic OTP app"

Commentaires: I realized it is a good security software for logging in to Amazon workspaces

Avantages: 1. Secured Authentication software
2. It can be managed through desktops and mobile apps
3. Easy to install and uninstall the software and it is user friendly
4. Pairing is secured and easily done through scanning QR code or entering pairing key

Inconvénients: 1. Synchronization issue in offline mode

  • Source de l'avis 
  • Publié le 09/05/2019
Sheetal S.
BSA hr system
Ressources humaines, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 29/07/2020

"Much needed for remote working for encryptions"

Commentaires: It’s good seamless and very quick to respond.no disconnection while working.

Avantages: It’s a great software to use when you need to log in To client network and also security is required .its seamless and once enabled doesn’t get disconnected.

Inconvénients: Need to login twice sometimes as it has a small timeframe,but better then key or Id generator softwares.

  • Source de l'avis 
  • Publié le 29/07/2020
Adrian B.
Adrian B.
Application Security Engineer
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 21/04/2021

"Fully recommend"

Avantages: I can only recommend PingFederate/PingID products. They both allow me and my customers to provide secure Identification, Authentication and Authorization platform

Inconvénients: Documentation on the web page need improvement it's better as i was before but still need more and more work

  • Source de l'avis 
  • Publié le 21/04/2021
Naveen A.
Security Engineer
Fabrication électrique/électronique, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 05/04/2021

"Ping Suite"

Avantages: It's pretty easy to use once you understand how it works.

Inconvénients: PingFederate is very easy to set up, configure and establish federation with other identity providers seamlessly.

  • Source de l'avis 
  • Publié le 05/04/2021
Utilisateur vérifié
Manager, Business Analyst/Portfolio Lead ( Account - Security and Infrastructure Practice)
Logiciels, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/12/2018

"Good IAM tool"

Avantages: Ease of configuration and use with LDAP and active directory for accessing applictions and SSO

Inconvénients: Can improve or add upon Cloud access broker portal option

  • Source de l'avis 
  • Publié le 25/12/2018
Pavan S.
IT Security Engineer
Fabrication électrique/électronique, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 12/01/2021

"Ping Suite"

Avantages: Easy to use, Administration and implementation.

Inconvénients: Personally, I feel their license management should be improve.

  • Source de l'avis 
  • Publié le 12/01/2021
Utilisateur vérifié
Project Manager
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 20/12/2020

"Trustworthy Tool"

Commentaires: I often manage projects that have classified data. I feel secured, using this tool on my projects due to it's well defined authentication approach. I also have to log in to multiple environments, so being able to store different organizations and multiple SSO log ins is a plus. I can also use facial recognition on my iphone X.

Avantages: Ability to handle multiple SSO log in controls.

Inconvénients: Speed & latency. Would be nice if it had a faster processing.

  • Source de l'avis 
  • Publié le 20/12/2020
Aakash S.
sec
Services d'information, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 02/12/2020

"review"

Commentaires: great

Avantages: authentication of user and saas application

Inconvénients: n/a

  • Source de l'avis 
  • Publié le 02/12/2020
Robert B.
Senior Accountant
Comptabilité, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 01/09/2019

"Convenient"

Avantages: The software is reliable and easy to use when paired with cisco any-connect. The app is great for the user using multiple options to authenticate. I also like that it was very easy to pair a new phone without having to go through the registration process with my organization again.

Inconvénients: At times the app takes a few tries to connect when the verification request is sent from my computer

  • Source de l'avis 
  • Publié le 01/09/2019
Brandon C.
Brandon C.
Press Assistant
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 11/12/2019

"Excellent authentication software!"

Commentaires: I use PingID multiple times a day to authenticate user's new upgraded computers. The old computer gets removed from Ping and we add the new machine.

Avantages: The UI is very clean and easy to navigate. Adding or removing a device is straight forward and easy to do.

Inconvénients: My only complaint is some of the transitions can be confusing. For example, after adding a new device there is a brief pause before the device is authenticated. An unfamiliar user may close out the windows before the process is done because there is no indication that something is happening in the background.

  • Source de l'avis 
  • Publié le 11/12/2019