Avis clients sur Kicksite

My Caterham review of the Kicksite software

Commentaires : Kicksite has truly been a godsend. I love the fact that it does so much on its own. My favorite thing is how easy it is to create reports for staff and for the clients, as well. I also love how it tracks the clients progress and changes in belt color. A definite must to have in your business.

Avantages :

Kicksite has been a pleasure to use. They have great tools in the software, as well as the communications, the merchant services and reports... they all are awesome. What I like the most is the client section of the software. The second a prospect comes into the software through either the website or manually through your staff, as a prospect, they are already in software and you can create an appointment for when they want to come in and try out your classes. And from there, you can turn a prospect into a student. Basically, its very easy and saves us a lot of time in the office.

Inconvénients :

Not too much that I don't like. I'm sure as time goes on, there will be things I'd like to improve personally. But I have no complaints at this time.

Kicksite for your academy

Commentaires : Kicksite has been very helpful to us setting up the school.The students love that they have a log in number.It has made joining our school a pleasant experience for everyone.

Avantages :

Kicksite has a very intuitive user interface.

Inconvénients :

Some work flows are connected they way one would. For example, having to change screens locations in Kicksite between vault and recurring billing.Not being able to add a vault to a prospect can mess up your stats because sometimes trial people buy a gi, but don’t stay. They were converted to a student to have their card entered. But if they don’t stay it looks like you lost a student.

Owner and Chief Instructor

Commentaires : Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self.

Avantages :

Integration.

Inconvénients :

Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount. Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain. ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite. Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate.

just getting started with it, but loving it

Commentaires : slowing figuring out all the featured

Avantages :

i love the message flow setups and ease of use of the communication features

Inconvénients :

i don't like that you can't take attendance for specific classes

Streamlined and easy to use

Commentaires : We don't know how we survived before kicksite! Now we're streamlined, billing is a breeze, mass emails are a breeze, and we have more time to focus on the students themselves. Improvements are being made constantly to make the program more intuitive, and we appreciate that our suggestions are used as the program is upgraded. Students love the access to their own account and our document and video library! Monthly renewals used to take me a couple days to finalize, email, wait for a reply, and now they're all done and emailed in less than an hour and members can sign electronically. Kicksite has made our school's administrative duties so easy!

Avantages :

We used to have multiple sources of information to manage student memberships, attendance and billing. Kicksite puts them all in one platform, which makes things so much easier to manage. No more entering the same information over and over, managing multiple email lists, etc. We've reduced our paper files to virtually nothing since everything is contained right in a student's kicksite account.

Inconvénients :

It's tough to find something that we don't like-there are a few quirks that we had to get used to, such as event invitations (belt testings, tournaments, etc.) can only be sent to one email address and not multiples.

Continually Growing with Kicksite

Commentaires : As a proud user of Kicksite for seven years, I am continually amazed that the innovative approach they take to ensure my success as a school owner and operator. Their continued development of new tools and updates over the past decade have allowed my business to continually grow and thrive. Anytime I have a challenge, the Kicksite staff is quick to address it and provide solutions or workarounds.

When our country and our industry was hit with the challenge of Covid 19, Kicksite was quick to offer timely, positive, and vital support for school owners, encouraging them to utilize online tools and other unique approaches to actively engage with their students and families during the quarantine. Now as our country re-opens, Kicksite remains on the front lines providing outstanding informational tools, webinars, and experts in various fields to consult and help school owners safely get back in action again. My sincere thanks to [SENSITIVE CONTENT HIDDEN] and the entire Kicksite Team for your continued leadership and passion for excellence. Keep up the great work! Grandmaster Garth Cooley
Indianapolis, IN

Avantages :

Video & Document Libraries Email & text communication and scheduling ability. Test & Event management features.

Inconvénients :

Mobility of documents within the library - which has been restored! :-)

Kicksite Your School Into The Future!

Commentaires : Do your students interact outside of the dojang? With Kicksite, our students manage their own user accounts, stay up to date on events and communication, have curriculum videos and documents at their fingertips, and share their victories on their Facebook page. It saves our staff time and that saves our schools money because our students can update their contact information and use Kicksite 24/7 from anywhere in the world...and so can our staff! Facebook has become the most efficient advertising platform to market any business using FREE digital word of mouth marketing. There is no better way to advertise and Kicksite integrates Facebook by letting our students proudly post their rank promotions on their timeline automatically. We were hesitant to switch our 1100 students fearing a data transfer nightmare, but Kicksite's professional and knowledgeable staff made it as seemless as possible. And when we have an issue or suggestion to improve or add a feature, Kicksite listens! They offer solutions or work to create one. The staff of Kicksite are amazing, fast, respectful, and resolute! You will never contact them multiple times for an unaddressed, unresolved issue or an unreturned phone call. They will take the time to train your staff, share video tutorials, and walk you through your transfer to Kicksite. They are not just Kicksite savvy, they are also school owners and offer ingenious solutions to improve our schools... even ideas unrelated to Kicksite. There is a very minor con for schools with multiple locations and large student populations. It can be tedious to manage attendance for students who train at multiple locations and to send school-wide announcements to all locations since each of our locations have their own separate Kicksite account. Our staff have to ensure they stay on top of it and we copy-paste announcements. We would love to see a newsletter template feature similar to Mail Chimp or Constant Contact that can be sent to all of our Kicksite accounts at once...hint, hint! But it is a small issue compared to the many features that simplify, connect, and improve our relationship with our students both in and outside of the dojang. Overall, Kicksite is user-friendly, interactive, and always growing with improvements well beyond what other school management systems offer with EXCEPTIONAL and speedy customer service. Thanks to all of the staff at Kicksite!

Perfection!

Commentaires : Collections are so much easier with the automated billing system in place.

Avantages :

We have been using this software for tracking our student attendances, scheduling events such as testing, billing and collecting monthly dues, etc. It works beautifully and if we need customer support for understanding a feature we haven't used, the staff at Kicksite responds quickly and always walk us through any questions or training. We also got lots of free training when we initially signed up for the service. Can't stop talking about much easier my job as co-owner is since we got Kicksite!

Inconvénients :

We have zero complaints and love this software for it's ease of use. It's perfect for a martial art's school!

Kicksite

Commentaires : Loce

Avantages :

Kicksite has helped me tremendously in managing students and keeping up with attendance. Easy to use and quick to run reports.

Inconvénients :

I dont have many cons with Kicksite. The only con would have to be on me . I dont utilize the features anywhere near as much as I could/should.

Kicksite Is Almost As Essential As Our Mats!

Commentaires : The staff at Kicksite is amazing, in addition to their software. They have thought of everything!

Avantages :

Kicksite automates everything, intuitively!

Inconvénients :

I wish people could join online as a recurring billing member. At last check, they can sign up and pay for trial memberships, classes and seminars.

Kicksite has exceeded my expectations for a school software management system.

Avantages :

It is so simple to use, and being web based, I can access it anywhere. It works great from an Iphone as well!

Inconvénients :

I wish the reports were easier to get to and customize. Only being able to download them via Excel limits us.

Best Management Software EVER

Commentaires : Kicksite has made running my school fun again. I no longer have all of the daily tasks that I once did. Now, Kicksite handles all of these important, but time consuming, tasks for me. Kicksite streamlines the daily activities in my school to the point that I get time to work on my business instead of in my business. With Kicksite's inventive processes for tracking attendance, posting events, testing registration, and managing prospects, my school runs more efficient than ever. The communications feature is probably my favorite aspect, from the automated messages that are distributed without prompting to the group message that can be targeted to any of my groups or the entire study body. Kicksite is without a doubt the most user friendly software that I have ever used. Setup was simple and easy to manipulate with changes, and the staff is ALWAYS there to help when the need arises. It would be extremely difficult for me to return to the way I did things in the past.

Invoice Copies

Commentaires : Customer Service was very professional, knowledgeable and helpful! I love how the site was very user friendly. I loved the training documents and videos.

Avantages :

It had everything I needed (Invoices, belt ranks, notices, and videos)

Inconvénients :

none

My love for Kicksite

Commentaires : As my school grew, I knew I had to consider some sort of Martial Art Management software. The lists, and spreadsheets and paper stacks were just getting to be too much. Kicksite was the first software pitch I ever sat through where I found myself nodding in agreement at every feature and function. Saying to myself, "Yes, I need that". From implementation and set up, to continued customer support, the staff at Kicksite is always there for me and a pleasure to work with. The software is highly reliable, and serves as a virtual staff member for me. Tracking attendances, sending out reminders, and following up on potential new students. It has definitely assisted with enrollment and retention. I highly recommend Kicksite to any school owner.

Totally Satisfied

Commentaires : As a martial arts consultant I am afforded the opportunity to visit schools around the country and help them improve their operations. Without fail schools that do not have a good CRM system in place are doing twice the work to get half the results. That's why we use Kicksite to run our school. Its flexibility is unmatched and very easy for the entire staff to use. One of the things I like the most is their customer service and being able to call them for training anytime we need it. If you you want to grow your school you have to have the software that will support it. I highly recommend Kicksite, check them out, you'll be glad you did.

Kicksite Review

Commentaires : I like the ease of using the software, the customer service is great, and that students can go on and manage their profiles. I don't like that clients can't update their own credit card, that I have to go in and physically do it(they can add a new card, but I have to be the one to change it). Also, that when I freeze a student, I have to delete their billing and then re do it when it's time to unfreeze them. Another dislike is I can't freeze an entire family, I have to freeze each student individually. Other than those minor things, I am very satisfied with the service kicksite provides. Thank you

HEAD MASTER

Commentaires : Pretty great so far. I would like recommend to use this software. Coz, great to review, check out, and return email for attendance.

Avantages :

Attendance system.

Inconvénients :

There is may put the click next of the name. So, If you have specific name, you could click and send mail or communicate.

Samurai Club Kansas: Great people and great product

Commentaires : At the Samurai Club our numbers were growing and we were getting bogged down in paper work to a point that we were not managing our students and providing them with good customer service and Kicksite solved this immediately.
The people and the software are top of the line and the pricing is really affordable! If you are thinking about a software for your School, don't hesitate. If you would like a personal reference please contact us through www.roninkan.com and we would be happy to give you more personal experiences with Kicksite.

Overall

Commentaires : We love Kicksite! It has made running our taekwondo school so much easier and more efficiently and helps us keep all of our record keeping in one place.
The Customer Service is impeccable. They are always more than happy to help maneuver Kicksite and familiarize me with options. It has been an easy transition moving from paper book keeping to electronic, and communication has been simplified. Preparation for testing is now incredibly easy, with belt ordering, sizes, and student eligibility in a glance.

Melissa Tinkler/ Client Success Specialist

Commentaires : Our school is fairly new to your program. I myself am not computer savvy. Your system is easy to learn, even for me!
I have reached out to Melissa on many occasions . She is always helpful and friendly. I never feel challenged when I talk to her. She has infinite patience with me!
I thank her for her great attitude, and willingness to help
What a perk to know that I can have her on the other end of the phone, to guide me through my questions!

Amazing School Management Software

Commentaires : I have been using the Kicksite School Management System for over six years and have nothing but the best to say about the way this program has helped me manage my school. They are consistently innovating and developing the program to offer the most benefit to their clients. The ability to communicate, track and visualize my program has substantially helped me to create a more detailed focus on developing my school.

Great product & Excellent customer service!

Commentaires : I've only just started with Kicksite but so far it has been great. The software is very "user friendly" even coming from a completely manual system I am so impressed with their customer service. In this age of automated messaging it is refreshing to be able to always talk with a representative when I need to or when I have questions The Kicksite team is always ready to help

Great tool for every dojang

Commentaires : Everything I need from an online management system is in Kicksite and its easy to operate. The attendance system is great and the dashboard is customizable to your liking. The interface is simple which is great for someone like myself who does not like clutter. Their customer service staff is helpful and surprisingly delighted to help. I highly recommend Kicksite to other school owners.

Kicksite Software

Commentaires : I really do like how this product does make it easier to know what is going on with my academy. We are busy and don't always have time to do everything. The keeping track of inventory is my hardest part because I don't have time to enter the inventory in all the time. I wish there was an easier way but all and all this is the best software I have used by far.

Kicksite

Commentaires : There are a couple of glitches here and there but with pointing them out, the are always resolved. Actually we found a couple more that we will explain when we get the chance but it's nothing big. The product works perfectly for our needs and the customer service is great. Those two elements combined make it a pleasure to use Kicksite.