Avis clients sur EZnet Scheduler

Just like its name suggests!

Commentaires : Overall, no complaints! It works well for us and we like how easy appointment scheduling is!

Avantages :

EZnet Scheduler was great for our office when the pandemic shifted so many things remote--it's easy to use, reasonably priced, and good for the full appointment process. I think the practicality of it for both in-office and remote environments is the biggest plus.

Inconvénients :

More than once there have been login issues. If you forget a password, that can create a whole world of complications (customer service helps when they can of course). It does time out quickly too.

excellent scheduling software!!

Commentaires : EZNet Scheduler makes it so easy for everyone in our company to know exactly what is going on, no matter where we are at (work, home, anywhere!) without complicated emails or notifications. We have loved it ever since we started using it, and several upgrades have made it even better. We have multiple recording booths at our studio, and our schedule changes constantly throughout the day. EZNet makes it so simple for any employee to make changes to the schedule and put all notes and necessary information, including billing information, about each session into the schedule.

Avantages :

EZNet Scheduler lets you organize calendar functions like a good old handwritten calendar. So many options for how to set it up and also for categorizing appointments. Our company tried other scheduling software, but always went back to a paper schedule book because they didn't allow for making notes or easy changes to appointments. We have many different kinds of appointments in our business, and the color coding makes it so easy. And the ability to input many different types of information about the appointments is outstanding (all client info, notes about the appointment, etc.). The "appointment status" options, which are completely customizable, are excellent, too.

Inconvénients :

The program is great on laptop/desktop, but making changes on a phone is a bit tricky, at least with the configuration my company uses. It is also too easy to accidentally move an appointment by mistake when using the phone version. My only other complaint is the drop down "support" menu, which is directly above the "Today" button, which I need to click many times a day....the support menu will drop down and cover up the "today" button as you scroll over that part of the screen. Other than that, it's pretty much perfect!

Outdated

Commentaires : For the price we pay, we have access to very limited features.

Avantages :

Served the purpose we needed it to for a while.

Inconvénients :

Software seems very outdated and not very functional or user friendly. Unnecessarily complicated to use and does not have important built-in features such as auto-saving, auto-replies, or easy online scheduling.

EZnet Scheduler Experiences

Commentaires : This is a reliable program that is reasonably priced and works very well for offices with remote workers as well as on site.

Avantages :

Having a cloud based, reliable software is imperative for our office; this program fits the bill.

Inconvénients :

Reminder and notifications are more cumbersome to set up than we would like, it would be good to have the ability to set up multiple clients at one time for those.

best scheduling software

Avantages :

I've been using EZnet for many years. Very good software to use daily and to store appointment and service records

Inconvénients :

still can improve on ease of text notifications

Fair

Commentaires : It's fairly simple to use. It's really not great, but it's better than nothing. It's a shame we have devoted so much time to this particular software, I would love to see it upgrade itself and transform into a "can't live without" program.

Avantages :

I love the use of notes when booking appointments. The drop-down menu for tagging multiple people is also a plus.

Inconvénients :

It's 2022 and this software doesn't have an app. It is hard to use on a cellphone browser. In Today's world, a company needs to be flexible. This software does not fit into that category. Frankly, it's been too long for it to NOT have an app, and seems like there could be better alternatives.

Software Review

Commentaires : This is so much better than our old system of scheduling in a handwritten calendar. There are probably many more uses to the EZnet Scheduler than I have been able to utilize.

Avantages :

The program is easy to use for the most part.

Inconvénients :

It doesn't seem compatible with multiple appointment schedules. For example: we have 5 accountants, and each one utilizes has different time slots for appointments during tax season. This year we had your programmers set them up, but it still was not perfect. It would be nice if you had search filters (like you could go to the next available time slot rather than look at each day for the next available slot). Could there be a way to leave a slot available one scheduled when a client calls and wants to move the date they want to schedule rather than clearing out the appointment slot entirely?

Mecanics

Avantages :

easy to use to book jobs for mechanics . Can schedule different jobs to different mechanics

Inconvénients :

only thing is when trying to book on lunch time doesn't allow you

Good software for basic scheduling needs. Not too fussy, though is sensitive to appoinment process.

Commentaires : Ability to view, track, and manipulate schedule online has been a huge help to our customers. It is also extremely helpful having the ability to quickly and easily update appointment statuses as they happen.

Avantages :

-Appointment Status drop-down selection -Appointment email reminders are extremely helpful -Screen navigation and view manipulation -Helpful export feature -Ability to select multiple instructors for a single appointment. Makes meetings schedules much easier.

Inconvénients :

-Buggy and easy to break. Once broke down the entire server because I accidentally put an end time to occur before the start time. Shut the whole site down. -Can't run any usable reports, such as amounts of time spent by different instructors for specified date range and appointment status. Currently must be counted manually. -Frequent loss of appointments. Disappears for no apparent reasons. Will be scheduled, shows on screen, then few days later or so, customer shows up with hand written appointment card. No appointment on schedule. -Updating customer info has no affect on any existing appointments scheduled for customer. Must update the client in the database, then go and find every occurring scheduled appointment for said customer and update manually. Previous software updated all appointment occurrences with one update.

It's called Ez for a reason!

Commentaires : I would say for the simplicity of the product it lives up to what we need. There a are a few tweaks we need specifically for our business but I am happy with the product.

Avantages :

When trying to find a simple system to input jobs to see which tech has what job, to see how full or lacking in appointments we were. We found EzNet's price and flexibility to be head and shoulders above the rest.

Inconvénients :

When viewing out to see the month calendar you cannot read the screen. It is difficult to see how the full month looks. Week to Week is decent but the monthly is unreadable.

Review EZ

Avantages :

I like whether it tells you someone booked online or not

Inconvénients :

I don’t like that I cannot edit my schedule personally

Easy to use and great customer service

Commentaires : Easy to use

Avantages :

Ease of use and how quickly our messages are returned

Inconvénients :

I don't have any concerns about this program

Some good but most really bad

Commentaires : If the web support actually takes the time to help fix our problems, we can be more satisfied using the product.

Avantages :

It is good as far as using it for scheduling purposes. The different types of views are fantastic

Inconvénients :

We have the assessors calendars that we view daily for community assignments and every so often it resets too see all calendars and we would have to set it up again. it is a inconvenience to whoever is scheduling for the day.

EZ Net USse

Commentaires : Overall it is useful so I can see the rest of my teams schedule

Avantages :

It was user friendly, able to see other teams activity

Inconvénients :

When I initially started using this software it was great...now over the last few months, I get kicked out after almost each use, it pixels and kicks me out, it isn't as user friendly as it used to be. I've tried reaching out to support with no assistance

GREAT SOFTWARE!!!

Avantages :

This software is easy to use and pretty self explanatory. It's customizable to make it more functional and specific to our needs. Not sure where we would be or what we would do without EZnet.

Inconvénients :

It would be great to have a history feature on appointments that were previously deleted. For each day run a report to see if appointments were deleted and by which user.

Serves my purposes very well with only a few limitations

Commentaires : Greatest benefit is that I have my schedule available to me on my mobile device anywhere I go and I can make changes or schedule new appointments quickly and easily.

Avantages :

I like that this software is cloud based and that any changes from any device are automatically updated.

Inconvénients :

I wish that the software could handle patient accounts. I also wish I could click on a name and then be able to see everything about that patient including past and future appointments and account information.

Wellness Clinic

Commentaires : Nothing to add at this time

Avantages :

The ability to filter customers by what is needed to identify last appointment, notes, and animal name.

Inconvénients :

On the customer end the complaints are that they are unable to reset their password if they forgot the original one and end up calling us to make an appointment.

Awesome gamechanger for my practice!

Commentaires : Having this software allows me to operate my practice without an assistant which is a huge savings!

Avantages :

I like that I can access my schedule from remote locations and anytime on my cellphone. Also a big fan of the text and email reminders.

Inconvénients :

There can be improvements when initially imputing a new patient and setting up the reminders.

Eznet Works For Us

Commentaires : We are happy with Eznet!

Avantages :

It's very easy to use and teach others how to use as well

Inconvénients :

Sometimes when moving appointments up and down / or dragging to block a day the system gets stuck and I have to log out and back in again for it to do what I needed to do.

Works well for auto repair shop scheduling

Commentaires : Excellent support from staff, reliable product.

Avantages :

Customer notifications, interactive confirmation through email, clear visual presentation in day or week mode, color coding appointments.

Inconvénients :

Month mode is less detailed and seems jumbled.

Generally not easy to use, not a lot of functionality, visually/interface not very appealing.

Avantages :

Cost. Ability to restrict each user from seeing schedule of other users. Able to sort of use it on different devices.

Inconvénients :

Notification template/code is awful. Just not easy to use. Just visually doesn't look professional (especially email notifications). Many functions not available or easy to use.

Easy & Accurate

Commentaires : Great overall experience.

Avantages :

This software is used for scheduling tax clients for a nationwide free tax preparation service. I have found it easy to print daily schedules. Customer support helps me when I'm locked out, too.

Inconvénients :

There are none. The software does exactly what it's supposed to do.

Easy to use

Avantages :

I find this software very easy to use. I sign in and can see my schedule for the day, the week, or the month. With a click on a name, I can see the details I need to communicate with my appointment.

Inconvénients :

I would like to be able to set my view preference. The screen automatically opens to the day view but I find the week view more helpful.

Good tool

Commentaires : This product works well for my practice!

Avantages :

This software is easy to use. I like that I can add different codes and appt. settings. I can assess it anywhere

Inconvénients :

It is not compatible with mobile devices. It would be nice to have an app. where changes can be made as well.

Scheduling Software

Commentaires : Overall EZNet has helped our organization improve efficiency.

Avantages :

Easy for consumers to view options and schedule intake appointments. Generated confirmation/reminder emails are customizable, timely, and helpful.

Inconvénients :

The user framework and display could be improved. The view settings are not easily navigated.