Avis clients sur Visual Retail Plus

Easy to use

Avantages :

Easy to use and train staff (since its self explanatory) and great customer service (Rita)

Inconvénients :

Onced purchased new monitor, touch screen doesn't work as great

VRP Review from Hezi Rotem

Avantages :

I've been familiarized with this program for the last four years, it's capable against our Magento program directed towards our e-Commerce platform.

Inconvénients :

We do come across connection issues a lot, this particularly occurs during our in-store functionality, this causes issues at times considering we have to check out customers through the program.

No instructions

Avantages :

This program has the potential to do a lot, and there are a lot of programs to work with, but there is also a lot of work that should be spent on improving this program to be more useful.

Inconvénients :

There are many things that just don't work on this program. There are absolutely no instructions on how to use the programs like the report, etc. It's like a guessing game; you input your information, and you have to try and figure out the results if it's even accurate. It would be a great help to have a "help" button.

VRP - Reliable

Avantages :

I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product.

Inconvénients :

The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact.

Flexible POS system with Great Support

Avantages :

The product is fairly user friendly with lots of reports and features pre-built in. Like all POS systems I have worked with it has its shortfalls and glitches, but most of the problems are easily fixed. Most issues I have been able to resolve on my own, and the ones I couldn't VRP has been very good about helping resolve them.

Inconvénients :

I would like to see a little more customization for my specific business needs. You can customize many of the features and reports, I would just like to see that expanded.

Flexible tool and good customer support!

Commentaires : We track all the stores we have and we improve the controls we have in our industry.

Avantages :

The solution of this software is really good you can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and control the areas operations.

Inconvénients :

You should improve the manual and guides to use each module because sometimes It get a little bit harder to begin and try to find what you're looking for. It should be a great idea to improve this.

Always have a good experience with this product

Avantages :

Software is user friendly. Also technical support is very helpful and friendly.. They always have answers to any questions I have. They do not need to ask others in the company as they are always on top of their product.

Inconvénients :

I do not have any negative reviews The above review summarizes the vendor and product.

Great product, Helpful team

Avantages :

They worked with us to make sure the product worked in the best way possible for us

Inconvénients :

The only real problem I have found with the program is the averaging of costs, which isn't the best option for our business, but that information isn't necessary and we just ignore it.

Pointe Coupee Gallery DEPENDS on VRP

Avantages :

VRP is always available.....Our retail jewelry and gift store needs reliable and consistent tech support. VRP is just a call away!

Inconvénients :

In the past the local licensed person was not as talented as the main office.....

IGFA is very satisfied with this product.

Avantages :

The software is very stable and reliable, and the tech support is excellent.

Inconvénients :

Sometimes an update to the software causes other problems that require tech support to troubleshoot.

Great software, Great company

Commentaires : We have been working with VRP for years now, and they are the best. They are constantly updating the software with new features and have amazing prompt support anytime we have a question or issue. They adapted their program to meet our needs and continue to work with us whenever something new shows up. The flexibility and power of their software is incredible.

Great choice for POS and Back Office Retail

Avantages :

I really like the flexibility to add modules onto this system and to work with their development staff. Their response is always "Sure, we can do that."

Inconvénients :

I do not like the way their sales department charges for services. They charge a per-product fee; I would prefer a per hour fee with a "not-to-exceed X" model.

VRP is an amazing tool in the retail industry!

Commentaires : Overall, this has been a great product for our company.

Avantages :

It is a good, reliable POS system. They are constantly changing to best help retail companies. There customer service is also wonderful.

Inconvénients :

Their user interface can seem a little outdated at times.m, yet, it does its job. Also, there are so many modules created- I’d love some sort of manual. It can get a little tricky trying to figure out.

Managing inventory is easy

Avantages :

We can now have a good scoop on our inventory management. It's made easy for us to adjust and make any changes to inventory with simple steps.

Inconvénients :

The devices we use are sometimes problematic, but this is no fault of the program. Therefore I would say there isn't much I don't like.

Easy to understand

Avantages :

Visual Retail Plus can do a lot of things, and there and many different modules to choose from to get all the necessary information needed.

Inconvénients :

Many times we ask for a change and we would get more problems with that change. I think all programs should be fully tested before used.

Made for retailers by retailers indeed!

Avantages :

They really have thought of everything! And I rarely leave this high of a review. I also love how I can manage all 3 of our stores with the same system so I don’t have to enter in all the info again!

Inconvénients :

I haven’t honestly tried it long enough to find a problem with it yet but I do wish they incorporated more marketing material to reach out to our customers more.

Making changes are now easy

Avantages :

I like the fact that I can make simple changes in a breeze. It's all just one click to change an error in Visual Retail Plus.

Inconvénients :

Other than a few program errors here and there, the program itself works fine. It's the human errors that make the program looks bad.

Visual Retail Plus

Avantages :

It is very easy to use and very easy to teach other people to use. It seems to be easy for the customers to understand the transaction as well, which speeds up the lines.

Inconvénients :

As of now, there are no faults. In the beginning, there were a few ups and downs.

We use this everyday

Avantages :

We use this program on an every day basis, and it does make our lives a little easier getting things done.

Inconvénients :

There are annoying "Run Time" errors that pop up when trying to search something it doesn't recolonize, and it just closes on you.

Purchase Orders

Avantages :

I enter purchase orders on a daily basis, and with VRP, it's now very easy rather than writing order by order.

Inconvénients :

When a purchase order is too large, the system takes a long time to load, but I think this can be fixed with programming

Easy to handle

Avantages :

I really like this product because of its efficiency and the fact that I am able to work and understand each icon's meaning.

Inconvénients :

I don't like that it crashes or slows down and I have to wait a while before I complete my work.

Buyer/Manager

Avantages :

I like the ease of use. It's very user-friendly and intuitive. Tech response is top notch.

Inconvénients :

The layout is not easily adaptable by the user. It could be a little easier to customize for each user. The program is slow at times.

Easy check out

Avantages :

I like that everything is just a click away to use this program. I don't have to do much to get what I need.

Inconvénients :

There are too many errors here and there. When we first started there was a lot of customization needed.

It make merchandising simple

Avantages :

I like VRP. I no longer need to rely on pen and paper for everything since it's now all digital.

Inconvénients :

At first, I had a difficult time getting used to the different functionalities, but over time, I've mastered them.

It works well

Avantages :

It's a great product that functions well, and there isn't a thing that can't be done on it.

Inconvénients :

It's speed needs improvement; it can have moments when it runs extremely slow for no apparent reason.