Avis clients sur LeadSquared

Very Useful Software for Sales Field

Commentaires : I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

Avantages :

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

Inconvénients :

Third party integration with LSQ takes time.

Highly Customizable CRM

Commentaires : Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

Avantages :

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

Inconvénients :

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

Avis leadsquared

Commentaires : the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my daily reports but it would be great if the installation process did not take as long as we hoped and the problem of lack of self-customization options should also be resolved]

Avantages :

the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my daily reports

Inconvénients :

the installation process took longer than expected and also lacked self-customization options

Has abilities but very lacking is support and implementation

Commentaires : Very bad experience. Once the sale was completed reliable support was hard to find. I had many issues and upper management didnt respond.

Avantages :

It was nice to see what emails had been opened and read. The system overall was hard to navigate.

Inconvénients :

Too many issues and broken promises during the sales process. I was told that their system would work with our SMS provider. Turned out that it didnt. Was told many times that things were in development but never made the date that they were supposed to be finished. The start up period took 3 months yes 3 months for them to get the system up and running. Once it was "ready" we quickly found out that it didn't work. Asking for help was hard to get things corrected. It was a waste of time as we never got it working correct. The system would send out appointment reminders with the wrong time and that happened more than once even after i told them about the problem.

Tanmay - leadsqured

Commentaires : I was working for edtech for 2 years that time I used this CRM and initially it was difficult to understand but once I get used to of it it was really easy to track my daily weekly monthly quarterly yearly repor te of sales , leads ,

Avantages :

Very easy to use Good filters and conditions are there Easy to track sales , leads Easy bifurcation of leadsCan add followup

Inconvénients :

Inbuilt calling system can be user friendly It takes time to non tech person to understand filters Can add self customisation options also

CRM That Made A Difference

Commentaires : So far Good, Excellent.

Avantages :

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Inconvénients :

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

Great CRM Platform for B2C Businesses

Commentaires : Lead Management and accumulation from various sources and channels has made various segments of operations organized

Avantages :

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

Inconvénients :

Nothing as of now, mostly fulfils our requirements

It’s definitely a good tool to have if you are looking increase efficiency of your sales team

Commentaires : Overall experience has been satisfactory in terms of using LSQ as a CRM tool. Looking forward to try out other features as well to see how it can bring more efficiency to the team.

Avantages :

The think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.

Inconvénients :

As of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.

A capable Sales CRM for startups and small businesses

Commentaires : Leadsquared has helped us streamline our Lead and Sales funnel management. The team has helped create custom solutions where ever required and has always helped us resolve issues both in the software as well as at the business level.

Avantages :

Adaptability & Customization Ease of use Easy administration Customer Support

Inconvénients :

Reporting suite isn't the best in the industry. Each report works in silos and doesn't really capture the full picture. However, they have been working on it and constantly improving. Email suite and other marketing features have limited use cases. I understand that those aren't the core of the product, so it's ok. But these can get better.

Leadsquared- One CRM to rule them all

Avantages :

Every single feature in this software is useful no matter how big or small your business may be. The integration process was detailed and in-depth. The team support pre and post integration was spot on and they are always available. No matter at what stage you are in your process they are eveready to make changes. The feature which I love most about this software is the most critical feature which is the lead management. The depth with which this software manages the journey/life cycle of a lead is unmatched. Hands down the best software for your CRM needs.

Inconvénients :

The UI of the software can become monotonous as there are not many options to customize the look and feel. Moreover the software can give you a lag of few seconds if you are over using the automation feature.Rest there is no issue. Great Great software.

Good CRM for marketing purpose

Commentaires : As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM.

Avantages :

Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also.

Inconvénients :

It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang

Leads management with the help of LeadSquared

Commentaires : I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

Avantages :

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

Inconvénients :

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

Great software with excellent support and customer software

Commentaires : Leadsquared has helped us to automate our admissions department and to better manage our leads. We no longer miss most of our calls and we are able to manage communication with students. One of the great feature is that each email that is sent to and received from a student is logged into the student's file. This has eliminated students denying that they received important communications.

Avantages :

Integration was easy and the flexibility we had in establishing lead status was a great benefit

Inconvénients :

The application is not accessible via mobile phones Not able to restrict some areas of the application. Not able to differentiate admissions call from other calls so every call gets set up in the database as a lead

A reliable platform for scaling your business

Avantages :

The Ux is well thought through and easily adaptable. The customer support is really strong. Integrations and payments are seamless. Certain payments you need to make for some value additions are very quickly accessible in the portal itself and have a quick TAT of implementation.

Inconvénients :

Certain features are required while scaling your business such as Team management, the price point for such features is a little on the upside.

A one-stop solution for our sales team!

Commentaires : LeadSqaured is not yet at the level of the established CRMs but it is a great mid-tier CRM tool.

Avantages :

After implementing LeadSquared, our lead management process is streamlined and the communication with prospects/customers is effective. The dashboards are pretty great and can generate customized reports. Cost-effective for the offerings provided, simple to use and integrations make this perfect for our business. Turnaround time was reduced drastically & lead management was much easier.

Inconvénients :

Adopting LeadSquared took a little longer than expected, the onboarding experience can be made a little more user-friendly. Updates should be synced in real-time, we experienced some delays with key feature requests.

Lead Management Towards enhancement of results

Commentaires : Good

Avantages :

From migration from old software to Leadsquard was smooth & all the exiting datas captured perfectly. Integration to different on line lead genation platforms and capturing leads is perfectly working. User friendly. Value for money.

Inconvénients :

Apart from lead management it shold be helpful to other dipartments like HR, CRM & finance.

Good CRM

Avantages :

Lead Management and Mobile CRM. Through mobile CRM, calls and whatsapp are more easy for me.

Inconvénients :

I didn't face any severe issue till now. But sometimes mobile app got to hang. takes time to update then

Good Lead Management

Avantages :

Lead management made my work easy. I could do the follow-ups effectively

Inconvénients :

Mobile CRM sometimes gets hang. So takes time to update the notes

Good CRM

Commentaires : Good

Avantages :

1. Call TRACKING 2. Lead distribution 3 ease of team management

Inconvénients :

1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.

Leadsquared has really helped our organization streamline the process of leads management.

Commentaires : Better Leads management and sales funnel tracking along with better lead nurturing process.

Avantages :

Customization of fields and reports. Favorite reports option. User access control are all features that make this easy to use.

Inconvénients :

Integration with other MIS softwares is a bit of a pain. Emailer campaign setup could be a little easier.

Great CRM!

Avantages :

Ease of use, have all the data of the user in one place, quality reports

Inconvénients :

Frequently facing the issue of call not getting triggered in the last quarter, though once raised - was resolved quickly by the team

LSQ - Review

Commentaires : It was really good working in LeadSquared.

Avantages :

LeadSquared helps in the time management, easy to use , also helps in great follow up.

Inconvénients :

Sometimes there is a downtime which can hamper our work but for a short period of time

Best in the Market for SMBs

Avantages :

This is the best marketing CRM I've used so far. Easy to set up entire marketing automation funnels for different objectives. Creating beautiful Landing pages and forms is a piece of cake. External apps like Facebook Lead Ads & zopim can be integrated easily.

Inconvénients :

Need more new templates for Landing pages and access to edit them extensively. Reporting dashboards can be improved.

Good Tool, User Friendly

Commentaires : Email Campaign, Automation, Managing Leads, Reports to the point

Avantages :

We have been using LeadSquared for about 4 months now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good. The customer support has been excellent / exceptional. LeadSquared support team has heard and responded to us extremely well, be it new feature request or other support requirements. All the very best to LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool.

Inconvénients :

Complicated at times, Navigating. There's nothing much to write. Its a good software, if only it could more user friendly.

Perfect synergy of Lead Management and Marketing

Commentaires : LSQ has simplified managing our data and leads.
The software has been extremely helpful in streamlining our sales process.

Avantages :

Lead Management Email Marketing Defining User roles & responsibilities

Inconvénients :

Initially it is a little difficult to understand the software Report scheduling features can be simplified further