Avis clients sur Fame Rental

One stop shop for asset tracking and SAP integration.

Commentaires : FAMe has great team that went out out of their way to ensure that the implementation was a success. I look forward to continuing our partnership and growing our business along side them.

Avantages :

FAMe has generated $170k/year for us in time saving, at a minimum. Helped us to automate and streamline many of our processes to include scheduling, inventory management, and accounting. Enabled us to capture data and generate metrics that were previously unavailable to us.

Inconvénients :

No offline feature for the mobile application.

FAME Review

Commentaires : FAME has been outstanding. The most responsive people I have worked with in Software.

Avantages :

The ability to have digital visibility to rental agreements and have it tie with a financial products has been a big help.

Inconvénients :

SAP can be a problem for a company with few employees.

Does what it is asked to do

Avantages :

This software does what it is asked to do. It will track and catalog Rentals and the assets associated with it.

Inconvénients :

It is clunky and not intuitive. If you aren't extremely careful to make sure you "dot every i , and cross every t" then the software has trouble keeping up with you. It is somewhat tough to learn and get proficient in, but once you are it will work well.

Taking Rental/Contract Management To The Next Level

Commentaires : Better resource management. Better visibility and management of contracts and assets.

Avantages :

Easy to implement, easy to customize, almost limitless customization possibilities, full integration with ERP.

Inconvénients :

At times, screen processing time/reaction times can experience some latency. But this is for our highly customized screens where there are numerous customized calculations taking place (i.e. populate one field and that triggers the calculations in 15-20 other fields). When we first implemented Fame (mostly out of the box), this was not an issue.

We have used FAME for rentals for the last 3.5 years with great success!

Commentaires : Equipment tracking

Avantages :

Easy to use and manages the interface to SAP with ease. We track over 500 pieces of rental equipment on a daily basis and the system allows us the data to accurately bill our customers and track our equipment utilization.

Inconvénients :

We still use paper based systems for data entry to the FAME rental system. Would be best if we can automate the entry through mobile devices to eliminate redundant data. This is our next step in deployment of the FAME applications.

FAME has an amazing product, simple yet loaded with features and capability

Commentaires : As with all software there are bugs that have to be sorted but they are very responsive about sorting out any issues quickly with minimal business interruption.

Avantages :

FAMe has been a great partner for helping in managing our 60,000+ Fixed Assets across multiple legal entities and databases. Their support has been spectacular; only rivaled by their product. We are looking forward to future use of the Fixed Asset Module and other opportunities as they diversify their value added offerings

Production Manager

Avantages :

This software helps us manage our rental fleets and know exactly where the equipment is located. Excellent way to know which customer has which items.

Inconvénients :

We have experienced a few glitches with certain features, however, FAME has provided excellent customer service to ensure these glitches have been corrected.

Overall good software

Commentaires : Good overall. Always responsive.

Avantages :

Integration was a little rocky, but good overall for ticket writing

Inconvénients :

ease to track & record equipment maintenance

Seamless transition into SAP

Avantages :

The software is very easy to use. It tracks our equipment and allows us to bill on sight or automatically. The mobile application is excellent and integrates into SAP easily.

Inconvénients :

We have to be connected for the mobile application to work and we work in some remote areas where there is no connectivity.

Excellent product with outstanding support.

Avantages :

FAMe is a excellent product. We use FAMe to manage over 200 fixed assets in multiple entities and databases, with ease. FAMe has a outstanding support team, that are always willing to assist, from the simplest question to custom development of any module to suit your needs.

Inconvénients :

As with any custom development, there are teething problems; The FAMe support team assisted to iron out the issue as quickly as possible.

Quick and awesome customer support!

Avantages :

FAMe has worked with us to make the interfacing the leasing activities into SAP a seamless transition. Their software has streamline the billing process and the tracking of leases and equipment. Continuous improvements are made to the software throughout the years.

Inconvénients :

Like all software, issues with the software does show up. FAME has quick and great customer support to rectify the issue with minimum business interruptions.