15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur ECOUNT

En savoir plus sur ECOUNT

ERP (Enterprise Resource Planning) entièrement basé sur cloud. 55 $/mois pour un nombre illimité d'utilisateurs. Ventes, achats, inventaire, comptabilité, etc. Application mobile gratuite et messagerie.

En savoir plus sur ECOUNT

Avantages :

The level of integration. This is a true ERP with the data and logic flow to get end-to-end cost tracking and tie that back to the revenue.

Inconvénients :

System occasionally duplicates order #s causing billing problems. Customer service, although helpful have been unable to rectify problem.

ECOUNT - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
4,6
Fonctionnalités
4,3
Rapport qualité-prix
4,8

Probabilité de recommander le produit

8,6/10

ECOUNT a reçu une note globale de 4,4 étoiles sur 5 d'après 37 avis d'utilisateurs publiés sur Capterra.

Filtrer les avis (37)

Classer par

Avez-vous déjà utilisé ECOUNT ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (37)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Ecount NU

5,0 l’année dernière

Avantages :

As an accountant, I can say that this software is one of the few software that I can recommend. It is really easy to understand and learn.

Inconvénients :

Since I use the software at a basic level, all the features I am looking for are available. I didn't see a downside.

Joseph
CO-Founder (Allemagne)
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

My experience with Ecount

4,0 il y a 4 ans

Commentaires : Overall, I find it is a great deal. The technical support is very good.

Avantages :

It is basic enough for a small company to use

Inconvénients :

It does not connect with other providers such as Amazon/Shopify/Ebay/PayPal/Bank Institute etc..

Kate
Admin (É.-U.)
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Review on ECOUNT

3,0 il y a 6 ans

Commentaires : If ECOUNT continually improves its functionality and eliminates things where customers find painful to use, it would be great. It is overall easy to use and the price is awesome. Users of Cloud ERP are growing, and if the company polishes here and there of this product, it'll earn popularity and will grow in the market.

Avantages :

1. Once grasp, it is easy to use 2. Easy to change - for mistakes, for revised line items (our customers occasionally change their purchasing quantities and items, etc) and it is easy to update these changes. 3. Easy to update A/R payments received

Inconvénients :

1. For most reporting, customization is very limited/ impossible to create what I needed because there are only few options given - e. g. shipped date, customers' PO# and our invoice# are crucial when I create a monthly A/R statement by each customers. 2. When a customer receives an invoice, he/she must confirm to that email to open it - this is the one of the most wired settings I've seen. Many customers have responded that there is no attached invoice. I have to explain every customers how to open the invoice - it doesn't save time or bring any convenience. The words "Confirm Received Document" doesn't work because customers don't see any attached doc or received any, so they don't want to confirm. This means, they don't have the invoice and I have to send in later date again. It should be more like, click here if you want to open the invoice or just visually show the attached invoice. Then, they'll do the rest. 3. Sending invoices only one at a time instead of sending them all at once.

Daniel
IT Manager (France)
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best value for Money for ERP for small and midsize companies

4,0 il y a 7 ans

Commentaires : It is from my long experience, the best ERP one can expect for just a single monthly payment of $$ USD We use it for our company in China and it is a breeze.
Multilingual, security, 24/7 access, usable even with low internet speed.
Of course features & functionality might not match the top ERP around, but the cost difference is so huge, that you quickly learn to optimize the use of Ecount ERP.
Online support via skype or the phone works well.
And it is FREE!
For difficult cases, they will escalate to right person.
This did concern for us, tax settings for China book keeping, or use of advanced features.
You will need a consultant for installation if you are not familiar with ERP since Ecount ERP will not charge you with 50 to 100 days for installation as other top ERP proposed to us. If you consider as your first ERP or moving from existing ERP, Ecount should do the job. To improve:
In project management, templates are missing. Therefore we do not use it
CRM features are poor, we do not use it either.

Avantages :

Value for money. It does the job for a manufacturing company based in China with advanced assembly BOM. Available even with low internet speed.

Inconvénients :

Project management and CRM features are poor. But it is not the most important for an ERP

John
President (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

EcountERP is our choice after years of searching of ERP services

5,0 il y a 7 ans

Commentaires : As a eCommerce company with about 40 staffs, we have used other ERP or accounting softwares, including different Quickbooks desktop and online versions. We are now happy with EcountERP after 3 years. EcountERP is still evolving and more features are added from time to time. We just hope we can learn fast and catch up with the new features, especially the API feature they just introduced recently. I recommend EcountERP. I think you won't regret in spending the time to try it out

Avantages :

1. Fast Speed. It is way faster than Quickbooks Online version, especially for multinational access. 2. Customization. The tons of customization possibility gives you lots of flexibility. 3. Affordability. They do not charge per user base. It is a huge saving for a small company.

Inconvénients :

1. They are not 100% compatible with bar code printer. 2. Hope they can have those most popular report pre-configured.

Robert
CEO (É.-U.)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great affordable system with minor flaws

4,0 il y a 5 ans

Commentaires : Overall it has been a great software. The learning curve is steep and it will take you a while to get up and running​. When there is no data in the system, it's a bit difficult just like any other software. However, the customer support is great and they offer FREE consultations. With other companies,​ you would have to pay a lot.

Avantages :

First and foremost is the ​cost! This system beats out all other ones in the USA. It does what you need it to do. If you are in production, inventory control and manufacturing this is an invaluable tool.

Inconvénients :

The accounting end is a bit lackluster and to our disappointment​, they have recently removed the "Reconcile" button which renders the software useless. We had to resort back to Quickbooks, which is a shame. This program has such high potential.

Emre Utku
Software Engineer (Turquie)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

ECOUNT helps development of customizable financial reports

5,0 l’année dernière

Avantages :

ECOUNT makes it quite easy to develop gihly advance financial reports.

Inconvénients :

That would be quite useful if ECOUNT's customer support could solve the cases in shorter time periods.

John
CFO (É.-U.)
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best Online ERP Deal

5,0 il y a 7 ans

Commentaires : A truly functional online ERP at an incredibly low cost. Too many apps that claim to be ERP, but lack the integrated functionality and end-to-end revenue & cost tracking. Customer support is exceptional.

Avantages :

The level of integration. This is a true ERP with the data and logic flow to get end-to-end cost tracking and tie that back to the revenue. Ability to use sales and forecast order to schedule demand, material requirements, capacity, through put and productivity.

Inconvénients :

Native format of menus takes getting used to. Setting up user menu preferences overcomes this. User menus can be set in a work flow style. There is a lot of sophistication behind the entry menus. Definitely want to get (1) customer support to understand full potential, and (2) read online documentation.

Sang Pil
President (Guam)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Expensive

4,0 il y a 4 ans

Commentaires : It is Ok program but monthly fee is expensive

Avantages :

Modification is available and can access any time.

Inconvénients :

Price is a bit expensive. Discount must be applied to long term user. A lot of error in printing -> mentioned many times but no reaction

Paul
CEO (É.-U.)
Import/Export, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Support!!!

5,0 il y a 7 ans

Commentaires : They are always there for you , and all the time trying to find a way to solve your questions. Great customer Support. Only Cons= the App is not really strong for this software, it needs more features.

Avantages :

Features and Functionality!!! Customer Support.

Inconvénients :

Really poor app, not easy to use for creating invoices (Only the APP).

Antonino
COO (É.-U.)
Cosmétiques, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

March 2017 review

5,0 il y a 7 ans

Commentaires : Software is reliable and easy to use. Mobile app should allow for portrait mode. A darker CSS should be available for long term use of software. Also, the connection ability to other apps like my own CRM should be readily available. In this modern IT age, automatic connectivity between different applications is a must. To start with, the Customer/Vendor page should have separate pages: one for customer and one for vendor so that Ecount could connect easily with CRM applications where customer is handled separately from vendor. Regards

Avantages :

clarity and easy of use, reliability

Inconvénients :

CRM is raw, needs more functionality for real time chats between staff members, projects needs more elaborate functionality

Jesse
Director of Operations (É.-U.)
, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Director of Operations

5,0 il y a 7 ans

Commentaires : Ecount was a bit challenging to learn. Lots of features, most we haven't even gotten too yet. HOWEVER, if it was not for our rep helping us every step of the way and the EcountERP team being so available for our questions and concerns we would of given up long ago. Thank you guys so much.

Avantages :

It's simple. IT has features that we say, "oh I wish we could do that" and our rep shows us that, "yup, ecount does that!" Accessability to assistance and help center. You guys are ahead of us everytime

Inconvénients :

When running a inventory report, there is not "back" button feature. You have to restart entirely.

KAJORN
Director (Thaïlande)
Impression, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Nice with some that can still improve

4,0 il y a 4 ans

Avantages :

Flexible Easy to use for user Group work Android app

Inconvénients :

Need more integration for local set up (Thailand in our case)

Joseph
System Manager (É.-U.)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

System Manager

4,0 il y a 5 ans

Commentaires : We are using food equipment sales process and preparing new project with Ecount.
Inaddition, we are using groupware system such as time clock,Time Off with workflow.

Avantages :

Report and screen modification option. Simplified function. Many report. Mobile App. Workflow. Notification. Excel upload.

Inconvénients :

No plant maintenance features. Limited API (only sales) No SMS function in USA Finance link with bank Finance link with Quickbook software. SQL features

Loreto
Inventory Analyst (Philippines)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Every Inventory Counts!!!

5,0 il y a 6 ans

Avantages :

ECOUNT System helps us to manage our inventories, we can see the the stocks in warehouse, production and in different stores nationwide. We also like its customized feature of having inventory and sales report based on our requirements.

Inconvénients :

The only constraints that we can think of are a.) we have to send invoices one at a time b.) Not compatible to some barcode printers

Felipe
CEO (É.-U.)
Vente en gros, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

It has Everything you need.

4,0 il y a 5 ans

Commentaires : I really like that we can modify the templates in the sales module to our needs. It is a very simple coding that anyone can do on their own once they learn how the system works.

Avantages :

The modules all interact with each other, you don't have to input something in one module and then re-enter it in another. Once you learn how the program works it is very easy to modify any of the templates in those modules to make it easy to use. The customer support is great as well.

Inconvénients :

This program has several steps, in my opinion, unnecessary steps to get from quote to final invoice in the sales module. If anything I would change the amount of steps needed to be able to invoice and ship.

Amar
President (É.-U.)
Bijoux et produits de luxe, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great software but less user friendly.

5,0 il y a 7 ans

Commentaires : Very nice software great value for money. But less user friendly. Need a lot of computer knowledge and skill to operate it.

Avantages :

Complete business solution.

Inconvénients :

Less user friendly.

RENNY
GENERAL MANAGER (Porto Rico)
Génie civil, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

GOOD FOR THE COST!

5,0 il y a 4 ans

Commentaires : Overall we've had a GREAT experience with this Software.

Avantages :

PRICE. CUSTOMER SERVICE IS EXCELLENT! EASE OF USE.

Inconvénients :

LIMITED. SOMETIMES THEY CHANGE SOMETHING WITHOUT TELLING ME FIRST.

Steve
Owner (Corée du Sud)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great system for SMB

5,0 il y a 7 ans

Commentaires : Great TCO and good imvestment for a smb business with no book keeping tool. Much better have it if you are a pos bases shop such as a laundry shop or pizza restaurants. Try free month trial.

Avantages :

Value for money and TCO over the usage.

Inconvénients :

Better to maintain data consistency

Scott
president (É.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ecount ERP

3,0 il y a 4 ans

Avantages :

online ordering for customers has been greatest benefit

Inconvénients :

System occasionally duplicates order #s causing billing problems. customer service, although helpful have been unable to rectify problem

Kyle
Accountant (É.-U.)
Automatisation industrielle, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Ecount ERP

4,0 il y a 4 ans

Avantages :

The pricing and customer service were great. It is used by other companies that we know but we were not ready to use it yet.

Inconvénients :

There was a lot of different sections in ecount so it appeared to be hard to navigate and be able to set up and use for a small amount of transactions.

Dale
VP Business Development (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Ecount Inventory

4,0 il y a 6 ans

Commentaires : Great product

Avantages :

After storming the web for an inexpensive inventory management software that was robust enough for our needs we found Ecount. It’s one of the only web based softwares I found that didn’t nickel and dime for users or additional services. Customer support was great in teaching how to get the software setup for our needs.

Inconvénients :

The only con I can really think of, is they should have an offline version for one time purchase. That would really set them apart.

Ashley
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great for the value

4,0 il y a 7 ans

Commentaires : ECOUNT has provided us with a robust ERP system while we are growing our business. Although there are some things it cannot do that would be helpful for us, overall it has allowed us to track our inventory, quality control, orders, and sales better than we had been doing previously. I'd love to see some functionality improvements related to returns, cost per item rather than cost averaging, more capability to auto fill or pull data from other areas to complete forms, and better APIs for integration with software. ECOUNT provides a lot of flexibility in terms of setting up users, templates, and input screens which is fantastic. The customer service is spot on and we have never had an issue getting in touch or having questions answered! Fantastic value for the money - would put 7 stars there if I could.

Iris
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

They can do what no one else can or will do!

5,0 il y a 7 ans

Commentaires : Ecount ERP has made all the difference for us. We had very specific inventory management needs as a small cottage industry business. While other companies said they could not help us, Ecount ERP not only figured out how to meet our bar-coding and inventory requirements but they gave one-on-one support and even created training videos for us. In addition, their prices are affordable for even the smallest of companies. Their software is powerful, option rich and comes with the best of customer service. We highly recommend them!

Avantages :

Many options and versatility for different applications.

Inconvénients :

The learning curve is a bit steep but it does come with great customer service.

Abigail
Inventory Management Specialist (Philippines)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Useful inventory management tool!!!

5,0 il y a 5 ans

Avantages :

Ecount has a lot of good features that we are able to use. One of these is the inventory reports that helped us to manage and analyze inventories per store.

Inconvénients :

There is no big issue for me regarding Ecount. At first, i get a little confused about some of its modules but had familiarized this as I continuously using it.