Avis clients sur STAAH Channel Manager

Excellent software

Commentaires : Room inventory operation are very smooth for hotel

Avantages :

It's very easy to use and we have great opportunity to train others as well I am using since 2018 and it's very helpful for sold out the inventory very quickly and the report which I am getting it's very useful for my revenue department

Inconvénients :

Nothing so far but some time user can defined options should be there accordingly to management and department hierchey

STAAH is a great all in one solution for Channel management

Commentaires : STAAH Channel manager solves our multiple reservation channels management problem in an end-to-end fashion. Everything is quite good so far, our overall experience is near to perfect except some minor issues.

Avantages :

STAAH is useful for management of our multiple online rezervation channels from one single management panel. We can update the availability, the photos and all the information related with the rooms from STAAH panel and it reflects all updates to the all rezervation channels that are integrated. STAAH is a multi language management platform so that our staff can use it in their own language, which is a great advantage for operations.

Inconvénients :

That would be very useful when a new update is live we are informed about the new features of the update with a brief email since we are informing the realted staff with the new features. It is sometimes hard to recognise the changes and we only update our staff when they report us only when they do not understand a feature which means at least one mista is guaranteed.

Selling and Onboarding techniques borrowed from the Wild West

Commentaires : I recommend to stay away, there are plenty of 21 century options out there that provide more control and transparency in their dealings.

Avantages :

Can't comment. Aborted the Onboarding since key functionality suddenly was out of scope despite previously having been articulated to be included.

Inconvénients :

Sign up to the Channel Manager is conducted filling in .Doc forms and shipping them by email. Very secure when you share business critical user names and passwords for your various OTAs. The Business Development Manager also likes to missell, not only in direct communication but also misleading their PMS partner.

One the Best Channel Manager that comes with a great value for money

Commentaires : Highly Recommended & Satisfied Product that will ease to manage the distribution at multiple channels.

Avantages :

I have used this software & i can proudly says that this software has gained the popularity in the hospitality industry in a very short span of time. The use of channel manage is very easy, the customer support team works as an extension of team, they provide onsite tutorials as well. The channel manager comes with a great features at a very economical price.

Inconvénients :

The setup of sell rates, tax setup have no full control at user's end. With a bulk rate & inventory updates, it works slow.

Excellent Channel Manager & Great deal for Hotel Online Solutions

Commentaires : All about I would like to say that I like the Staah Channel Manager very much. It is very user friendly and very excellent for using the channel. As a new property they support me a lot to develop the revenue as a will as develop the OTA management.

Avantages :

This is my third channel manager which was work in my last organization. The featuring of this channel manager are most attractive and smoothly user use. The Features are channel analytics, inventory control, partner management, product and OTA management are makes your works easier. I believe that if you use this channel to manage the hotel right direction. Also I would like to maintain that STAAH Channel Manager will give you right idea about the Revenue Management.

Inconvénients :

When I was setup the STAAH Channel Manager in my previous work place. During the setup in for my property Channel was build by virtual skype meeting. Is was bit difficult to describe all the information though online. I think they should setup a person in Bangladesh.

Amazing support team

Commentaires : Before Staah we used to have many overbookings and contacting the previous channel manager was really hard.

Avantages :

We use Staah channel manager software to manage our multi listing vacation rentals. Easy, simple and very efficient to use, no more problems with overbookings. As a bonus they have an amazing costumer service always ready to help with whatever you need. Not to mention that they are very kind and patient when we need to contact them with a problem that is tottally technical and we are not very knowledgeable. Before we used other channel manager which support team used to reply days after our request. With Staah everything is sorted out in the same day. Plus we have an account manager who calls from time to time to know if their service is ok or if we need any help. We couldn't be happier with the whole service they offer and highly recommend them to anyone who is looking for an excellent channel manager!

Inconvénients :

At the beginning, dealing with the software seemed to be difficult because we are not technical people but in a very short time we get used to it as it is very simple to use.

Instant Web-Site

Commentaires : I'm the user of Staah from past 6 years, I have used Staah Max Channel Manager & Web-site which very useful for 5 Star property its has all facilities which a Revenue Manager required. Since past 3 year i'm using Staah Instant Channel Manager & Web-site. Its very user friendly. Staah Instant also getting the most of the features which Staah Max has. With the help of Staah Instant Web-site our Direct Booking has increased by 5%. We can modify as an when required & update the details on web-site which hardly take few mints to go live. Thanks to Staah & His Excellent Support Team.

Avantages :

Staah is the Services Provider who give complete access to build your own Web-site in 10 different design. We as the user always required full access to keep on adding the creative, POP, New Packages as per the Market demands, With the use of Instant Web-Site we can do alot...

Inconvénients :

Instant web-site required few updation base on Staah Max Web-Site..

Stable and Reliable

Commentaires : I am greatly pleased and satisfied with the features of Stahh.

Avantages :

The ease of use. Being user friendly is the best feature of Stahh. Being able to do the required reservations without any hassle is paramount for any channel manager and Stahh has nailed it by being just that with the bonus of being easy to work with.

Inconvénients :

None that i can think off. All in all a solid channel manager. A good companion in this competitive tourism market.

Best software to increase the hotel revenue

Commentaires : The real time availability of rooms inventory and room rates across different online travel agents is ensured. It is used friendly and also resulted in the increase of direct bookings.

Avantages :

It's easy access to get connected with online travel agents like Booking.com, Make My Trip, Cleartrip, Agoda, Travel Guru, etc.

Inconvénients :

Nothing to say in particular however in terms of any new updation the same can be informed through email which will also make us to understand better about the updation.

Super and speedy channel manager

Avantages :

This is an awesome channel manager updates your inventory in just 30 seconds so can avoid over booking cases

Inconvénients :

If a guest kept the payment page open then overbooking can happen

STAAH Review 2016

Commentaires : STAAH is a channel manager which uses a minimalistic approach to do tasks efficiently. It is very dynamic and intuitive in nature.

Avantages :

On a day to day basis what we need to do most is to update rates and inventory which is a simple task using STAAH. As all the rate plans get mapped and synced on their own, it makes things much easier to manage. Due to the swift response time of the customer support, the urgent issues are resolved on priority. As all the reservation are received on STAAH, it is easier to check all the reservations as well. As the unit also has access to STAAH they are also able to check reservations on their end.

Inconvénients :

The RateStalk feature need to be worked upon in a better manner as some of the data is not up to the mark. It is an important aspect which should be working upon because to do accurate pricing it is important to have correct rates being featured. Secondly we are thankful for the prompt revert by the support team but never heard any apt revert on the technical front.

USER FRIENDLY

Commentaires : I joined in St Laurn Hotel Pune from 2014 . Staah was there earlier . Last three years consistently i am using Staah . Very easy to access and very easy to learn for new user of our new staff. Every year implementing new things to update our self to increase revenue . Complete details of OTA generated room nights ,revenue etc . Channel manager and entire team who are in touch with us have put at most support for our two hotels. Thank you so much ..

Excellent Software!!

Commentaires : One point for getting your rates updated on all OTAs which minimizes time scales making work easy and productive.

Avantages :

One stop shop for managing all channels effortlessly!! Allowing direct bookings through the hotel's website. Updates rates and inventory quickly.

Inconvénients :

Even though the software is updated regularly, details of the changes made in the software are not updated to the user which in turn the user needs to go to the old version for operation.

Staah Review

Commentaires : I have little experience with these systems but the system seems to do what I need it to do, it would have been very difficult to set up if it had not been for support by Staah staff, they have been great

Avantages :

Easy access - and it appears to work really well but don't think I am using all of its features would be great if roadshows are offered once a year and anyone using the system could go to a workshop and go through features, how to make the most of etc

Inconvénients :

I am concerned at the moment re how responsive it is - when I use off my iphone 6 it is almost unusable, something I need to address but have no time, there are a few glitches it slides when you are reviewing occupancy so need to ensure the dates move with the occupancy

The features of it has improved over time and the team support is always reliable and on time!

Commentaires : Saves time

Avantages :

Easy features-user friendly, just like using a nokia phone. It also eases your work to get datas from all OTAs-everything information needed is displayed in STAAH extranet. The price is also affordable.

Inconvénients :

So far so good. The only downfall is that, sometimes when technical issues arise, we are not able to control the room availability on ur own. We would need to contact our market manager and they will do it for you. But Overall, this is nota major disturbance for us.

Staah Review on 16/06/2016

Commentaires : Good working with them. They help us out whenever it is required. We have had some great experience working with Staah primarily because their response has been good. Keep it up!!!!

Avantages :

At one go we can update rates and inventory on all channels

Inconvénients :

Should have more flexibility in terms of co ordination with portals.

Budget Channel Manager

Commentaires : Easy to use and navigate. Seamless connectivity with our PMS. Quick response from after sales support in case of any technical error.
Value for money specially if you have strict budget.

Avantages :

Seamless connectivity and easy to use

Inconvénients :

Should provide some stats

Great Software

Commentaires : i have been easily managing all the websites where i need to upload the prices and inventory

Avantages :

Staah has been the cheapest software in market to handle the inventory and the prices. it has reduced an immense amount of workload of my employees.

Inconvénients :

the software look could have been better in our latest tech world which is not i would suggest to have a look at the recent softwares.

User friendly channel manager with almost zero bugs

Commentaires : I am happy with the software as it has below mentioned Options.
It push data to channels instantly .
It has useful reports.
Almost zero errors.

Avantages :

This is a user-friendly channel manager, It has useful reports as well. Almost all the OTAs could be connected STAAH channel manager.

Inconvénients :

I feel the moble app could be improved furhter.

Best App ever .

Commentaires : One App gives all the information you need. Can login from laptop and syncs with your phone too......

Avantages :

You can update Pricing and occupancy the move.

Inconvénients :

Every time you login from your phone it asks for a password.

The Best Product in its Category

Commentaires : From the initial setup to daily management its has been a wonderful experience. Our one point of contact Mrs Mausumi has been superb.

Avantages :

The ease of use. Simplicity of the software. The ability for any new hotel reservation executive to understand the software with ease is what makes staah so effective.

Inconvénients :

No Cons

Great support

Avantages :

In accommodate industry, having a fast and reliable channel manager is very important. Staah Channel Manager has shown so far to be reliable, accurate and providing us with great support just when we need it.

Inconvénients :

Provides excellent connection with key online travel agencies like Airbnb, Booking.com, Expedia.

Simple and Effective

Commentaires : As professional Motel managers we have investigated and compared many channel management systems to introduce to new properties, in our opinion this wins hands downs. The main reason is simplicity of use.

Avantages :

Simplicity, technical help line, proactive development team

Inconvénients :

nothing

Excellent Channel Manager!

Commentaires : Cheyenne is very professional and great to work with. Having the phone app has meant that I can track any incoming bookings whilst I am out of the office.

Avantages :

That we are able to easily update our booking engine from any location.

Inconvénients :

We are currently not able to advertise a promotion on a request basis only.

Great Tool for Channel Management

Commentaires : Having worked with couple of other channel managers we switched to Staah for the ease of use and actual performance of the software. Basically all functionalities actually work and the customer support team is very fast and friendly to all our needs.

Avantages :

Ease of use Customer Service Team Dashboard