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En savoir plus sur Stable Secretary
Stable Secretary organise les informations et les enregistrements hippiques grâce à une application mobile et à un logiciel cloud en ligne facile à utiliser.
I manage the equine program for a state university and am responsible for over 60 horses and a revolving door of student employees.
I had difficulty adapting to the phone and laptop versions. I can edit aspects of the schedule on my phone but not on the laptop.
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Fantastic for an educational environment!
Commentaires : The staff was very helpful and easy to reach when we were working out our payment process (working for a state institution created a unique situation regarding invoicing). I was very happy with how they helped me.
Avantages :
I manage the equine program for a state university and am responsible for over 60 horses and a revolving door of student employees. SS is a lifesaver for keeping track of everyone in the herd and making sure no one gets forgotten! The email reminders are a fantastic tool to help me keep track with my busy schedule, and the software works wonderfully for collaboration between myself and my employees. The interface is also very user friendly. I was able to learn the program very quickly when I took over the program.
Inconvénients :
It would be REALLY nice if you could create an event such as farrier or vaccination, and add from the list of horses. It's somewhat time consuming to have to adjust each horse individually if you need to adjust the recurring time period or anything. Also, it's not really a big con for me, but if there was anything else I could suggest I would say the user interface could perhaps be a little more visually appealing - modern applications and programs are just so advanced these days that this program appears somewhat basic and bland at first impression in comparison.
Réponse de l'équipe de Ragged Mountain Equine Ventures
il y a 6 ans
Hi Ariel, Thank you so much for your review! We appreciate your taking the time to write about our product. One of our next tasks is to revamp the user interface online. We will certainly take into account your feedback. We are releasing a Beta version of our new mobile app which is WAY more modern. We hope you love it! Thank you again so much for your review. Please don't hesitate to contact us at support@stablesecretary.com with more feedback if you think of other suggestions! Kate
Awesome Sauce! Stable Secretary is leaps and bounds above other herd management software
Commentaires : I am SOOO glad we found Stable Secretary!! I actually look forward to updating our animal records now and unlike other system platforms we have historically used, Stable Secretary provides a user friendly interface to record, update and pull animal info as needed. THANK YOU!!!!
Avantages :
Ease of use and functionality of app. Pleasing to look at on desktop and the app, photo capabilities on animal profile for easing recognition in large herds, quick reference sheet on animals, ease of pulling and entering animal stats and the tags for searching/saving groups... literally sooo many pros
Inconvénients :
That I didn't find it sooner!! The only thing that this app doesn't do YET (hopeful thinking) is provide the ability to auto connect our animals thermo chip reader scans into their health records. That would be the cherry on the top for me!!
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Courtney, Thank you so much for writing a review. We are so happy to hear that StableSecretary is helping you with the herd management! Our goal is to help make barn management easy, and we are ecstatic to hear that it's working! We LOVE your suggestions and will keep working on updates to make them into new features. Thank you!
Picture
Commentaires : I think it can be a great product but the price is too high. If the price was about half of regular price would be better.
Avantages :
I really like that it has a picture for each horse.
Inconvénients :
The picture doesn’t enlarge when you click on it anymore. Need a summer and winter pictures on the front page.
Réponse de l'équipe de Ragged Mountain Equine Ventures
il y a 5 ans
Hi Jim, Thank you very much for writing us a review! We do love feedback. UPDATE Aug 2019: we have added the ability to expand the horse photo. We will make it a priority to put back the ability to enlarge the horse photos. You can currently upload many pictures of the horse in the Uploads section online, and then access them (and enlarge) from the mobile app - in the Horse's Uploads tab. We do plan to implement the ability to have multiple horse profile pics at some point, that the user could easily scroll through to ID a horse, but I don't see that happening for another 6 months or so. Thank you again for reviewing our software! Kate support@stablesecretary.com PS. I wish we could give our sw away for free, but we are committed to continuing to develop it to be stronger and better for our users, and that costs money. We still put almost all of our revenue right back into our product to benefit our users!
Live by Stable Secretary
Commentaires : bugs get fixed and the updates are great as it becomes a better well oiled machine
Avantages :
I love how keeping track of herd health is so detailed and also how I can keep a lesson schedule in the calendar and that I can do all of my invoices most importantly
Inconvénients :
the competition section doesn't flow for Dressage
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Riana, Thank you for your detailed review. We really appreciate it! We are so happy to hear that StableSecretary is working really well for you. Once we get through a couple of the new features we are working on (option to let clients sign up for services on schedule; adding more breeding record tools) we will absolutely revisit the Competitions section to try to improve it for Dressage. Thank you again for leaving a review - we really appreciate it!
Alternatives envisagées précédemment :
Lesson barn
Avantages :
I would have to say out of all of the wonderful features the thing I like the most is that the product is continually being updated in the past year. There have been so many wonderful changes and updates.
Inconvénients :
The product does not currently have an upload feature.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Angela, Thank you very much for leaving us a review. We are committed to updating our software, mostly based on user feedback and suggestions at this point, so we are glad you're loving the updates. They will keep on coming! And, we DO have an upload feature. I'm so sorry that you haven't found it yet. You can upload documents to Contacts and to Horses and to Records and to Renewals. Please contact us at support@stablesecretary.com or 617.564.1241 and we can give specific instructions if you'd like. Thank you again for the review, we appreciate it!
Alternatives envisagées précédemment :
Long Term Customer!
Commentaires : Customer service is wonderful and so helpful! Love the company and the product.
Avantages :
I recommend this to every, especially people with more than one horse. It makes a world of difference trying to keep track of multiple horses care and training. I also liked being able to upload related documents (coggins, vaccination records).
Inconvénients :
The jump in price between 3 horses ($2.32 per horse), 6 horses ($4.99 per horse), 15 horses ($2.66 per horse) and 30 horses ($1.67 per horse). Pro is $6.95 for 3 horses and $29.95 for 6 horses. It would be cheaper to just get 2 x 3 horse memberships. Then is only $10 more and you go from 6 horses to 15 horses. It just does not really make sense.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Danielle, Thank you so much for leaving us a review. We appreciate it! And, thank you for recommending StableSecretary to others - word of mouth is super helpful! We will reevaluate the prices on our Professional product per your feedback - thank you for pointing out that it didn't make sense to you. Also, have you had a chance to look at the Checklist on the mobile app? It's new, we added it within the year, and it lets you make a checklist (new items or imported from schedule or another day's checklist) that all team members can see and can sort and check off items! That may be very useful for you in terms of farm management. Thank you again for the review!
Alternatives envisagées précédemment :
Stable Secretary is really good.
Commentaires : So far it’s been great. I can track multiple horses at a multiple locations.
Avantages :
I like the different levels of service and the number of horses you can enter. Once I got use to the program is much easier to navigate.
Inconvénients :
Not really a way to link to your bank account that I have found without going to the most expensive level. Also, the mobile app is not as user friendly as I would have hoped.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Melissa, Thank you so much for submitting a review. We are glad to hear that you are finding the online app easy to navigate. But, we are sorry to hear that the mobile app isn't as user friendly as you thought it would be, so we would love to make improvements based on your feedback. Could you please email us at support@stablesecretary.com or call/text 617.564.1241 to tell us what you found to be not user friendly and any suggestions you might have to make it easier for you to use? One of our main goals is to make both apps very intuitive and easy to use. Your feedback would be helpful for us to make improvements. Thank you again for leaving us a review!
Long time user
Commentaires : We have been using Stable Secretary since 2013 and love how it continues to grow with changing needs of users. We recommend it to all our fellow trainers.
Avantages :
I like having the reminders in an email. The ongoing updates. The new social media has been great.
Inconvénients :
I miss the reminders on the side of the home screen. Trying to keep up with new updated screens. It has its pros and cons.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Tina, Thank you for your review. We are so happy that you like the reminders email and that you overall like the ongoing updates! Please reach out to us at support@stablesecretary.com or 617.564.1241 if you ever need guidance on any updates - we are here to help, and we want our software to always be helping, not confusing. Your feedback helps us to achieve that goal. Also, the Reminders are still on the home page, just in the Reminders section. You click on the word Reminders to open that section to see them. We recently added a bell-icon link to the top navigation so you can get to them even faster. I hope that helps. Thank you for recommending it to your fellow trainers. We really appreciate word of mouth referrals. Thanks again for writing a review!
Long time user recommends
Commentaires : Our hunter/jumper barn (33) horses uses mostly the financial capabilities including recording all services, invoices, payments and reporting in all of these. We’ve used Stable Secretary for several years.
Avantages :
Customer Support! Willingness to take enhancement requests seriously.
Inconvénients :
There have been some missing pieces for the Financial sections but these have been mostly resolved through software updates.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Laurie, Thank you so much for submitting a review. We are so grateful for your loyalty and also for your feedback and suggestions that have helped us to make StableSecretary better and stronger over the years. Thank you very much for being a wonderful customer, and also for leaving a review.
Great organizer for my business
Commentaires : It has really helped me keep track of everything we do at the farm
Avantages :
How easy it is to do billing and keep track of billable items
Inconvénients :
That the app is not always up to date with the actual host sight I wish it auto refreshed
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Wendy, Thank you so much for leaving us a review. We are soooo happy that StableSecretary has made it easier for you to do your billing - that was one of our main goals in making the software. We recently released app update 3.35.0. That had a big change behind the scenes to improve the automatic syncing of data on the mobile app. I hope that you will notice the difference. If you find that the data is not syncing, please let us know at support@stablesecretary.com so that we can fix it. Thank you again for submitting a review of StableSecretary.
Great barn management software
Commentaires : So far my experience has been great. Customer service is fantastic
Avantages :
I love how user friendly the software is. I also love the new QB integration
Inconvénients :
The only con is moving your data over, but once it is in it’s worth it!
Réponse de l'équipe de Ragged Mountain Equine Ventures
il y a 3 mois
Thank you for your review! We are so happy that you are pleased with our software. If you still have any need for help in entering data, or help with anything else for that matter, please let us know! We offer data entry and other support services to help our subscribers stay organized. Feel free to contact us at support@stablesecretary.com or 617.564.1241. Thanks again for leaving us a review!
The Only Practical Software for Barn Management
Commentaires : Absolutely wonderful! Stable Secretary is responsive and has a great product! I wouldn't want to operate a barn without it!
Avantages :
It is a practical way to run a barn with multiple areas of operations (rehab, boarding, breeding, etc). We are thrilled with it. Stable Secretary is always quick to respond with support and also have implemented ideas that we have asked when updating their software.
Inconvénients :
I can't edit an invoice once sent, but Stable Secretary will reset it quickly upon request.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Julie, Thank you so much for leaving us such a complimentary review! You are 100% correct that we LOVE feedback and we are always very happy to help when needed! Thank you again for leaving a review!
Must have for barn managers
Commentaires : Excellent ! Customer service is also great . They are knowledgeable and quick to respond. Ss is the only way i can stay organized as a barn manager
Avantages :
It keeps me organized with 30 horses to manage. Also Easy to add options that you need.
Inconvénients :
The App isnt as user friendly as web page.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Gwendolyn, Thank you so much for leaving us a review! We are SO happy to hear that we are helping you to stay organized. We aim to make the online app AND mobile app super easy to use. We would love to hear what could be improved on the mobile app so that we can make some changes to make it easier for you. Thank you in advance for any specific feedback/suggestions you can provide (email to support@stablesecretary.com at your convenience). Thank you again!
Game Changing Software
Commentaires : It has been a game changer as an industry professional that has both personal horses, horses owned by an educational institution, and horses leased to my job by private owners in my care! It helps keep things in line when it’s hard to otherwise.
Avantages :
The ease of record keeping and the ability to add multiple horses from different farms.
Inconvénients :
I don’t love the price point changing to allow for mobile access
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Kai, Thank you so much for your review, we appreciate it! We are so happy to hear that our software is helping you keep track of all the horses in all the very many situations! Most of our products are multiplatform to enable access to both the online and mobile apps. The Go! product is only for the mobile app. If you ever want to discuss the products and their features and prices, we would love to hear your feedback at support@stablesecretary.com or 617.564.1241. We value your opinion and we do hope to hear from you! Thank you again for leaving us a review!
Great help for barn owners!
Commentaires : Love the software! Helps me track breeding records and medical visits, hoof trimming and illnesses
Avantages :
Ease of use and quick response to support queries
Inconvénients :
Having to use desktop computer for some features.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Wendy, Thank you so much for leaving a review! We are so happy to hear that StableSecretary is helping to track the info for your horses! And yes - the online app still has more features than the mobile app, but we are trying to add more to the mobile app as well. Please contact us at support@stablesecretary.com if there are particular tools or features that you wish were on the mobile app, too! We love feedback and suggestions. Thank you again for leaving us a review!
General Manager
Commentaires : Good experience easy to use, will keep using it.
Avantages :
Easy to use interface. Everything is easy to find.
Inconvénients :
That I couldn’t remove all my horses from 1 location to a different one without having to delete the location. We keep our horses in 4 different locations and the all move to one for winter. Also if a horse was do for ferrier and didn’t get done they should move to the next date any horses are due.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Cynthia, Thank you very much for leaving us a review. We are so happy that you find StableSecretary easy to use, that is a BIG goal for us! Did you try using Tags to make groups of horses per location? We would love to help you achieve the location-change goal in the easiest way possible, so please let us know at support@stablesecretary.com how we can help make that easier. Thank you again for leaving a review!
Couldn't manage the barn without it.
Commentaires : Been using it for years and still love it.
Avantages :
Easy to use. Keeps all my records in one place and helps me stay organized.
Inconvénients :
I wish more people would use it and it was easier to transfer records when moving barns in general.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Lauren, Thank you so much for leaving a review. We appreciate it! We also hope that more people start using the software, because we are able to transfer horse information and records from one subscriber's account to another! Then, the WHOLE health history stays intact which is so helpful. We are so happy to hear that you are loving the software. If you have other suggestions, please let us know at support@stablesecretary.com and we will do our best to make them happen!
Stable secretary is very organized and helpful!
Commentaires : I like it. Best organization method for me. Lays out everything nicely. Friendly user interface. Graphically pleasing. Keeps me on top of my schedule.
Avantages :
I like how I can organize and keep track if every aspect of my schedules. Interactions with my team members, my own responsibilities, and management for the horses.
Inconvénients :
I had difficulty adapting to the phone and laptop versions. I can edit aspects of the schedule on my phone but not on the laptop.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Jenna, Thank you so much for leaving a review. We are so happy to hear that you like the app and find it to be helpful! We would love to help you learn how to edit your schedule using the online app - we think it might actually be even easier than on the mobile app! Please look at the Support page, Schedule section, OR feel free to contact us at support@stablesecretary.com or 617.564.1241 so we can help. Thanks again for leaving a review!
A barn managers best friend
Commentaires : It’s been very helpful in adding consistency to our barn.
Avantages :
That it’s designed for horse people and my assistants can all access the same information.
Inconvénients :
The data will get double entered at times because the software doesn’t refresh on the other users sides until you log out.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Ashley, Thank you for submitting a review of StableSecretary. We recently released version 3.35.0 of the mobile app which had a significant change in the background which greatly improved the auto-syncing of data on the app. Perhaps you will notice a difference that everything gets synced faster, and without having to pull down on any of the lists of Horses, Feed, etc. If you see a problem with data not syncing, please let us know at support@stablesecretary.com or 617.564.1241 so that we can address the problem and fix it for you. Thank you again for submitting a review.
Great opportunity to have all your equine knowledge anytime anywhere!
Commentaires : Best value in the last 3 years I have made - except my tractor upgrade.
Avantages :
The different levels based on what you need and it is so handy when calling the vet, farrier, reminders for ordering meds, etc. Fantastic value and very professionally done- entry level or upgrade as you grow your "herd" or information you need at your fingertips on your phone!
Inconvénients :
Nothing- I love it and upgrades come out that I didn't even think of :)
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Debi, Thank you so much for the review, we really appreciate all the kind words, and we are so happy that you find the app to be such great value! Our goal is to make your job easier and to make the app accessible and affordable to anyone who needs it, so we are very happy to see this feedback! If you do think of a new feature or tool that could help you, please don't hesitate to let us know at support@stablesecretary.com. Thank you again for leaving us a review!
Want to simplify your barn management life? This is how!
Commentaires : Excellent! It really helps me organize my management of each horse. I love I can look a horse up easily to check on a record.
Avantages :
I love that I can stay organized on each horse's health care, while the vet/farrier/body worker/dentist is at the barn, from my phone with an easy app! Really helps me stay on top of things!
Inconvénients :
I get logged out a lot on the phone app, and that's annoying. I wish I could just stay logged in all the time so it's easier !
Réponse de l'équipe de Ragged Mountain Equine Ventures
il y a 2 mois
Thank you so much for the review! We value user feedback and we work to make your suggestions & requests happen asap! We are sorry to hear that you get logged out of the app more than you would like. I suspect that process is for security, but I will check with our mobile team to see what we can do to improve that for you. Also, you can set up a biometrics login if that helps. With that, you can get logged in faster with a thumbprint. Anyway, I will check about the logout frequency, and will report back! Thank you again for taking the time to write a review and to provide feedback. We greatly appreciate it and we are happy to hear that StableSecretary is making a positive impact in your stable management!
Stable Secretary Review
Commentaires : We use Stable Secretary to track our horses needs, and see how each horse is used periodically.
Avantages :
It is streamlined and efficient. It helps me do my work better.
Inconvénients :
I am having a hard time organizing updates .
Réponse de l'équipe de Ragged Mountain Equine Ventures
il y a 6 jours
Hi, Thank you very much for leaving us a review. We are so happy to hear that StableSecretary is helping you to work more efficiently. That is our goal! Please reach out to support@stablesecretary.com if you have questions or suggestions about organizing updates. We are here to help! Thank you again for leaving a review!
Makes my job easier
Commentaires : Very good experience with the program overall
Avantages :
I like that it is specialized to equine businesses
Inconvénients :
Not a lot of flexibility with statements.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Allison, Thank you for leaving us a review. We are so happy to hear that it's making your job easier - that is the biggest goal for us! We would love to hear more feedback on what we could do better with statements, please let us know at support@stablesecretary.com. We truly love user suggestions and hope to hear from you. Thank you again for leaving us a review!
Great Software for Any Size Barn
Commentaires : Excellent, hats off to their customer service! Anytime I have had questions or issues they are very responsive via email and ready to aid or answer any questions- I have been a user for the last 3+ years and have never had a negative experience with customer service!
Avantages :
Easy to use software! Really aimed to tailor any equine facility needs! Regularly adding in updates and receptive to feedback, great customer service for troubleshooting!
Inconvénients :
I feel like the repro section can be revamped, as a vet tech and breeder there can be changes made to easier handle breeding cases from i putting scans to adding in pregnancy records that would auto generate things once a mare is confirmed in foal.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Jose, Thank you very much for leaving us a review. We are so happy that you appreciate the customer service, and the updates, because those are two areas that we belive are SO important to our subscribers' success! We are also happy to hear you find it easy to use - that's the goal. We also want to update the Breeding tools. It's on our list, and we will get to it as soon as possible! Thank you so much for your patience, and we may reach out to you for specific suggestions when we are getting ready to start those updates. Thank you again for leaving us a review!
Love this program!
Avantages :
Love the reminders! Years of using the program have truly paid off.
Inconvénients :
I don't have any specific cons. Sometimes attaching a document or a repetitive task can be a little cumbersome.
Réponse de l'équipe de Ragged Mountain Equine Ventures
le mois dernier
Hi Leslie, Thank you very much for leaving us a review. We are so happy that you love the reminders - we do too! We are about to add a new reminder type to the mobile app, too! Please let us know of any cumbersome tasks you think can be improved. We love feedback and suggestions and we do our best to make them into updates. You can send those to support@stablesecretary.com or call/text 617.564.1241. Thank you again!
