Customer Support

Publié le 16/10/2019
Eddie S.
President
Immobilier, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I signed up for the Digital Map LandVision software in 2005 to help my company cover a large number of counties in Florida. Our primary business was selling land and developed lots to National and strong regional homebuilders. During our first four months we earned over $600,000 in commissions. Since then it has been our main tool for gathering product information, comparable and producing visual maps that help put everything into perspective for the potential purchaser. Over the years Digital Map has worked hard to continue to improve their product. They provided educational tools that helped us learn how to get the most value out of the software. Their Support Staff was always there if we had a problem. There is no doubt that LandVision has been one of my best investments ever.

Avantages: I am a commercial land broker in Florida. I have used this product since 2004-5. It has everything with all of the tools that I need to locate, Identify, apply layers that are applicable such as the "wetlands" to provide my clients with the most up to date information. Also, Yesterday I accidently deleted almost all of my data that I had put on my LandVision map. My bad…just pushed the wrong button. I called your Support staff and I got rep on my call. Obviously I was very upset, but she said that she could help me out and she remained calm and reassuring. She went through a few things once she got control of my screen and said that she had to talk to someone in “Technical Support”. When she came back on the call she had me open up the program again and all of work was back up.

Inconvénients: When I try to measure an area the background aerial turns "blue" and won't go back to being an aerial until I close the polygon.

Good, nneeds to be intuitive to make heat maps and not make it lag so much when we have many layers.

Publié le 16/01/2018
Ford D.
Project Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: quick measure of property lines.

Avantages: Don't need to install anything. I like being able to pull info from the map without having to log into a different database.

Inconvénients: Can't rotate the map. I hate that you can't right click to open in Google Street View. I hate that it I have to do so many things to make a heat map. It should be easier to do.

We use LandVision in our firm for quick access to ownership and aerial imagery.

Publié le 07/02/2018
Scott A.
Director of Research
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: LandVision is our go-to resource for real estate ownership, mapping and aerials. It provides a quick and precise platform giving us the ability to respond to client requests in a timely, efficient manner. The many dynamic uses of the software are also a plus. Whether for basic or advanced purposes, it allows us to customize our workspaces to depict many facets of geographical information.

Inconvénients: Really the only con I have with the site is the dpi quality of print and PDF imagery. This could be an area of improvement in the future. The system runs off of the Bing Maps platform which helps with the speed of the product but limits the quality of the images.

Helpful For My Business

Publié le 01/05/2019
Logan W.
Associate
Immobilier, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The amount of property information available.

Inconvénients: How they only upload it every quarter to half a year.

The customer support is great. The software has a lot of great features.

Publié le 15/06/2018
Anne W.
Administrative Asst. / licensed realtor
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Lots of great features.
It would be great if a representative could come and conduct a LUNCH AND LEARN with our Brokers. I'm sure more of our staff would use the tool and its many uses.

Inconvénients: It Can be a little fickle... One really needs to learn how to maneuver through the software
I don't always use the software on a regular basis.

Very useful tool.

Publié le 13/06/2018
Samuel B.
Associate
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix

Avantages: Reliable software that is a great launching pad for more in depth property research. I can easily find information.

Inconvénients: Old maps, needs updating. I find myself having to use both Google Maps and this software to look up properties because maps are so old. Also, would be great to have a streamlined app that goes with the PC version.

A tool for realtors

Publié le 11/03/2019
Gabrielle A.
Student
Recherche, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
3/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
3 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Its average. It will assist realtors but is limiting in the information and data display.

Avantages: I used this software for some aerial imagery. Once I had it up and running, I got to explore it a bit and see that it does have some capabilities and data that is useful - but specifically for those dealing with human geography. You are able to look up ownership, property boundaries and in aerial imagery. This is ideal for realtors, who only really need this information, however, better spatial analyses can be done using GIS software if need be.

Inconvénients: Its tedious and the data is dated. It crashed on me once. Map navigation is restricted. There is free software that can do a lot more and so this would not be my first choice.