Avis clients sur Acuity Scheduling

Meilleur logiciel de planification

Commentaires : Pour les rencontres avec employés, facilité des prises de mes rendez vous, ça a montré mon professionnalisme avec mes clients ainsi que mes employés et fournisseurs

Avantages :

J'ai utilisé toutes les fonctionnalités et c'est très facile à utiliser.je conseil vivement ça aux responsables de société

Inconvénients :

Je n'ai pas eut de difficultés quelconques avec une fonctionnalité

Alternatives envisagées précédemment : Adagio Non-Profit Suite

Pourquoi passer à Acuity Scheduling : Je l'ai choisi parce-que beaucoup d'amis l'utilisent et le sualifie

Simple et efficace

Commentaires : Acuity est un logiciel facile à prendre, propose des fonctionnalités efficaces comme le paiement lors de la prise de rdv, l’envoi de rappel aux clients, la synchronisation des calendriers.
J’ai également apprécié de pouvoir ajouter mon calendrier facilement sur mon site web et rajouter un bouton « prendre un rdv » sur mon compte Instagram.
Parfait!

Avantages :

- Simple à mettre en place - synchronisation avec Google agenda - Bouton « prise de rdv » sur Instagram - Intégration facile sur mon site web - Possibilité de prise de rdv payants - Joli design

Inconvénients :

Je regrette de ne pas pouvoir mettre de pièces jointes dans mes confirmations clients.

Alternatives envisagées précédemment : Calendly et Google Calendar

Pourquoi choisir Acuity Scheduling : Car je pouvais mettre un bouton « call to action » sur mon compte Instagram

Logiciel antérieur : Calendly

Parfait

Avantages :

Je suis très satisfaite des fonctionnalités ! Acuity Scheduling regroupe toutes les fonctionnalités dont j’ai besoin : prises de rdv faciles, paiement en ligne, fuseaux horaires, mails personnalisés en fonction des services proposés, packs de service, regroupement des rdv et j’en passe. C’est top !

Inconvénients :

C’est dommage qu’on ne puisse pas recevoir directement les avis clients suite aux rdv.

Le meilleur pour le service financier

Avantages :

La gestion des calendriers et de la facturation est la meilleure fonctionnalité

Inconvénients :

Les notifications n'arrivent pas à temps réel sur Acuity Scheduling

Un avis sur Acuity Scheduling

Avantages :

Ce logiciel me permet de faciliter les rencontres et rendez-vous entre mon personnel, mes fournisseurs et les particuliers en collaboration avec mon entreprise. Il me permet d'avoir un planning personnel, se charge de me le rappeler pour éviter les imprévus ou absence.

Inconvénients :

Acuity Scheduling nécessite une automatisation du calendrier des tiers pour faciliter l'usage à nous utilisateurs.

Outils de rendez vous

Avantages :

Très facile à utiliserUne connexion stable

Inconvénients :

L'utilisation de la plateforme non intuitive

Mon avis sur Acuity

Avantages :

J'apprécie particulièrement la création de fichier pour nouveaux clients et le formulaire de santé. De loin le plus simple d'utilisation des applications que j'ai testé jusque là, je vais pendre la version payante.

Inconvénients :

J'aimerais que le prix soit revue à la baisse, mais dans les grandes lignes j'apprécie vraiment car ça repond parfaitement à mes besoins.

Super logiciel facile à utiliser

Commentaires : Gestion

Avantages :

gestion des clients, intégration tierces

Inconvénients :

options mimines et visibilité moindre ou peu

ça change la vie

Avantages :

Interface utilisateur très épuré et facile d'utilisation

Inconvénients :

je trouve que le prix est assez élevé par rapport aux alternatifs disponibles sur le marché

Superbe génial

Avantages :

Le service client elle repond rapidement

Inconvénients :

Tous me plaît dans l'application elle est facile à utilise

Planification

Avantages :

Ce logiciel est très efficace et sécurisé. Il permet la bonne gestion du temps

Inconvénients :

Je n'ai rien de plus je recommande vivement à tout le monde d'utiliser ce logiciel

Logiciel de gestion

Avantages :

Très bon logiciel. Très pratique pour une bonne gestion

Inconvénients :

Je n'ai rien trouvé comme inconvénients pour le logiciel

Checks all my boxes

Commentaires : I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

Avantages :

I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations. I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking. There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it. Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

Inconvénients :

I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

Alternatives envisagées précédemment : Calendly

Pourquoi choisir Acuity Scheduling : The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

Logiciel antérieur : Calendly

Pourquoi passer à Acuity Scheduling : The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.

Excellent reliability and adaptability in scheduling

Commentaires : It was useful for setting up my clients' group classes and individual coaching sessions. The platform's simplicity and integration with Stripe made it ideal. In addition, it included a space for a pre-payment terms and conditions clause.

Avantages :

Making courses or hour-long coaching sessions to sell to clients was a breeze. The problem of missing appointments is addressed with Acuity. It's useful for projecting an image of competence and efficiency to clients. If I needed to set up another customer appointment, I would most certainly utilize it again.

Inconvénients :

Acuity is a premium product that comes at a hefty price. Only if it could help me make money would I consider paying the price. A business with long-term profit potential might also benefit from this investment.

Acuity Review

Commentaires : Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to trust it and use it for our business.

Avantages :

I like how the admin has great control over the backend and has full use and capability. I also like the ability to brand everything.

Inconvénients :

It doesn't natively integrate with third-party calendars. We had to switch to Calendly solely because of this reason.

Alternatives envisagées précédemment : Calendly

Pourquoi choisir Acuity Scheduling : At the time, I wasn't in charge of the switch from Calendly so I'm unsure. I just know that at that time Acuity fit our company better than Calendly, but now we've switched back to Calendly.

Logiciel antérieur : Calendly

Pourquoi passer à Acuity Scheduling : Unsure because I wasn't a decision-maker at the time. I believe it was because the admin features on the backend were far more developed than Calendly and admins had the complete control necessary.

Acuity Saves the Day

Commentaires : I am excited to refer Acuity Scheduling to more clients!

Avantages :

Acuity allows easy 2-way calendar syncing to multiple calendars including Office 365. This was a client requirement and most other competitive platforms only provided 1-Way Sync to Office 365. Setting up Acuity is easy and super customizable!

Inconvénients :

Honestly, after playing around with other platforms, Acuity was EASY! Because I wanted to create opportunities for renters to select multiple time frames for their check-out, I had to duplicate a lot of appointment types, but honestly, not a deterrent in any way.

Alternatives envisagées précédemment : Wix et Rentle

Pourquoi passer à Acuity Scheduling : Acuity had the right features we needed: 2 Way Calendar Sync for multiple Office 365 calendars, Checkout but opportunity to invoice, email capabilities, flexibility with hours selection, and more!The other platforms were more expensive and did not have as robust of features.

The Bee's Knees in Scheduling!

Commentaires : Acuity truly exceeded my expectations. Its ease of use, quality, features, functionality, customer service, and ease of deployment are all superb. This platform is a game-changer for any scheduling needs. I highly recommend Acuity for anyone seeking a reliable and efficient scheduling solution.

Avantages :

Acuity's ease of use is simply unparalleled! The intuitive interface makes scheduling a breeze, while its top-notch quality ensures a seamless experience. The array of features and functionality available is mind-blowing, allowing me to tailor the platform to fit my needs perfectly. The exceptional customer service team always goes the extra mile.

Inconvénients :

Although Acuity is worth every penny, I would have appreciated a slightly better value for money. However, considering the stellar overall experience, this is a minor concern.

Easy way for clients to schedule appointments

Commentaires : Overall positive

Avantages :

Ease of use, ability to set schedules. Links are easy for clients to use and navigate.

Inconvénients :

I would like the ability to open xx amount of spots for different call types; for example, xx amount of calls per day for consults and also for regular calls, as they have different call durations. I also would like the ability to set different amount of calls available on specific days vs a blanket limit per day.

Great functionality and Outlook sync

Avantages :

Easy to use, can set up multiple email confirmations and reminders, sync with Outlook to avoid double booking.

Inconvénients :

Could add a signature block (like in Outlook) to be applied to all emails and updated once when business details change.

Alternatives envisagées précédemment : Microsoft Outlook et Calendly

Acuity

Commentaires : I've been using Acuity for 4 years now and I plan to use it much longer as well.

Avantages :

Acuity is very easy to use, all of my clients have no issues with setting appointments and it's very fast.

Inconvénients :

I prefer to use acuity over any other appointment salon app for many different reasons. Acuity is a great go to app.

Seamless booking experience

Commentaires : I love that Acuity allows me to create a booking page that aligns with my brand. I can customise the colours, fonts, and even add my logo, making it look professional and consistent with my business's image. The self-booking feature is a game-changer. Clients can visit my scheduling page, choose a time slot that suits them, and book appointments without the need for back-and-forth emails or phone calls. Managing my availability is a breeze. I can set up different appointment types, adjust my working hours, and even block off specific times or days when I'm unavailable.

Avantages :

It was really easily implemented into my business workflow and honestly saves me so much time not having to go back and forth on emails with clients on date and times of meetings. It simplifies the the booking process, enhances my customers experience, and helps me manage my business more efficiently. It's a valuable tool for ensuring that my schedule stays organized and that my clients have a seamless booking experience.

Inconvénients :

It's a bit pricier and the free plan is quite limited. It's got a slightly steeper learning curve.

This is it...........the one scheduling app your waiting for!

Commentaires : Love it and would recommend.

Avantages :

Simple and easy and affordable to maintain.

Inconvénients :

None to be honest it's a straightforward program.

Alternatives envisagées précédemment : ScheduFlow

Pourquoi passer à Acuity Scheduling : Simple and Easy

Great software to use especially for new businesses

Commentaires : My overall experience with Acuity has been nothing short of amazing. The software is easy to use. I still can’t find anything better then Acuity to handle my appointments.

Avantages :

Acuity has many many features that I enjoy using. My booking site can be customized the way I like which opens me up to being creative, the layout is not confusing to my clients, everything is clear to understand, adding services and add-ons are a breeze, I love the coupon code feature that they offer, I use it all the time.

Inconvénients :

The only thing I would like acuity to update is allowing my client to book two services at once on the same day. It’s a bit of a hassle having to creat add-ons for services that are already listed. Other then that it’s great.

Alternatives envisagées précédemment : Squarespace

Pourquoi choisir Acuity Scheduling : Acuity offered better options and is much easier to navigate.

Logiciel antérieur : Timely

Pourquoi passer à Acuity Scheduling : Acuity offered the best features at a great price for my business.

I can run my coaching business on it

Commentaires : Overall, I love Acuity and I think the added features, such as products, recurring payments (memberships) and packages are great. I also love their layout, and I recommend it to each of my clients. Once they set it up, they save hours every week because they don't need to schedule or reschedule manually.

Avantages :

As a coach, I used to spend a lot of time booking appointments, sending manual reminders and followups. This software changed everything. I set up my availability and the frequency of sessions and then let people book their own appointments. There are group sessions available as well and you can even create and upsell different sessions and products. It's pretty easy to use, and I recommend it to all teachers I work with since it saves them so much time.

Inconvénients :

One of the things I'd like for them to change is how they track my availability. For instance, I set my availability as 2 sessions per day, several days a week. The software counts only private sessions as "sessions," and if I have a 2-hour group training (for instance), it doesn't pay attention to it and allows booking anyway, which is frustrating because I want the group sessions to count towards my daily availability and don't want people to book 2 private sessions and then having to do a group session. I've written to them about it twice and they said they would work on it. The temporary solution is to mark myself "unavailable" on the days when I do a group training, which isn't the most convenient thing. Another thing is their affiliate program is now not working in the State where I am. This is disappointing because I always refer my clients to use Acuity and I used to get nice coffee money from it. Now I don't.

Alternatives envisagées précédemment : Calendly

Pourquoi passer à Acuity Scheduling : Before they became a Squarespace company, I fell in love with their story. The company felt more personable and had a character, unlike others. I enjoyed reading personal stories by the guy who started the company, and I loved their sense of humor that came through the copy. Right now it doesn't feel that way because they have been bought by Squarespace, but I hope they can still hire amazing copywriters that can keep that vibe.

Excellent product that will easily pay for itself if used regularly.

Commentaires : Acuity has made the process of scheduling so much easier and modern, especially for current clients and people I already have a great relationship with.

Avantages :

Having a scheduling software in general is such a game-changer for someone in sales who sets their own appointments. It's so easy for me to have a chat with someone, and if there is interest, I just send them my link to schedule an appointment and they do. It's also super easy to send out emails to prospective clients or existing clients about revisit appointments and include your personalized schedule link. If done right, you will soon see appointments pop up on your calendar "out of nowhere." I just recently had a client schedule a follow-up where we did some business that basically paid for my annual cost of Acuity. It pays for itself so quickly! The system is so well organized, and there are too many customization features to mention. I recommend grabbing a free trial to test it out for yourself. The client-side scheduling page can be made to be super professional and welcoming.

Inconvénients :

I don't believe there is a way to see a detailed monthly or weekly calendar view in the mobile app. It only shows daily schedules. It would be nice to have monthly and weekly calendar views so you can easily see which days have (or don't have) appointments set yet. (this is easily accessible on a PC)

Alternatives envisagées précédemment : Calendly

Pourquoi choisir Acuity Scheduling : I liked how much more professional Acuity's interface was from the client-scheduling side.

Logiciel antérieur : Calendly

Pourquoi passer à Acuity Scheduling : I liked how much more professional Acuity's interface was from the client-scheduling side. Also, it was the more recommended product amongst my peers in the industry.