En savoir plus sur TestRail
Un logiciel de gestion de cas de test basé sur le web, qui vous aide à gérer, suivre et organiser le processus de test des logiciels de votre entreprise.
I use this software for integration with Jira for software testing documentation. I enjoy the fact that I can work directly on the Testrail UI and it will update our Jira issues.
Configuration options so that some users have fewer permissions are missing.
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Bruce
Regression testing
Commentaires : TestRail was implemented to do the record taking for manual regression testing and planning.
Avantages :
Great product allowing us to keep history of our testing and specifically regression testing of our software development team
Inconvénients :
Find some reporting can be difficult, but in general it is a great tool for managing our regression testing test cases, and ensuring that they have all been run.
Réponse de l'équipe de IDERA
il y a 2 ans
Hello Bruce, thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the reporting capabilities (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!
Basha
Testcase Management
Commentaires : We enjoy using this tool because it takes little time to train new members and easy of using. SImple and faster.
Avantages :
Ease of use. Simple and intuitive flow for the workflows that can be customized based on your work.
Inconvénients :
Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.
Alternatives envisagées : Zephyr
Pourquoi choisir TestRail : Ease of use and less maintenance work. No need to worry about managing the infrastructure and secure.
Réponse de l'équipe de IDERA
il y a 3 ans
Thank you for your review! Our experts are working hard towards improving TestRail's user experience, especially for beginners.
Shelly
Test rail : systematic arrangement for testing resources
Commentaires : Very very happy to use test rail, transition was. Smooth everything is arranged logically. Move copy delete all the features are available and easy to use.
Avantages :
Test rail is very easy to use from creating the test plan to creating test runs.We can easily pull test cases as per our requirements and execute them as a test run.
Inconvénients :
Test results uploads of videos is comparatively slow.Scree capture and voice recording features should also be there
Kathleen
Used to be great, now it is horrible
Commentaires : I've been told their team was decimated after it was bought out. They have only 20 people to handle 11,000 customers. A product that is supposed to be for QA, is not QA'd before releases. If you are considering this product my advice is to run in another direction. You will be disappointed if you invest in TestRail.
Avantages :
I loved it before it was sold. It was solid, easy to use, and made our work flow simple and efficient. That is no longer the case
Inconvénients :
Since it was bought out, it is now horrific. Test data disappears or is inaccessible. Test runs disappear. EVERY single release is extremely buggy. And knowing that, they still continue to push the release in waves to other customers instead of fixing high priority issues first. Tickets are opened and we get the canned "we're working on it" but rarely are bugs fixed correctly the first time (if at all). We have had months of work disappear with a single release. We've had things break where we were unable to access our tests for days or even weeks at a time. I went from convincing my entire company to join in to use this product, to now only having 3 of us left who will touch it. It's just sad how far it has fallen.
Alternatives envisagées : PractiTest
Pourquoi choisir TestRail : We needed something cheaper and easier to use
Pourquoi passer à TestRail : At the time it was the best fit for our needs (now it stinks). It was easy to use and we could purchase only the number of licenses that we needed.
Sardorbek
A Robust and Comprehensive Test Management Tool
Commentaires : Overall, TestRail is a great test management tool. It is easy to use, powerful, and feature-rich. It has a lot of great features and is well worth the cost for larger teams.
Avantages :
TestRail is an incredibly robust and comprehensive test management tool. It has a range of features that make it easy to track and manage test cases, plans, and runs. The user interface is simple and intuitive, and it makes it easy to set up automated test runs. The reporting features are also quite powerful, and they make it easy to keep up with the status of tests as they progress.
Inconvénients :
One of the drawbacks of TestRail is that it can be a bit expensive for smaller teams. The cost of the Enterprise plan can be prohibitive for many teams. Additionally, the setup process can be a bit complicated and time-consuming, especially for larger projects.
Jason
Everything we needed at half the cost
Commentaires : We are better able to track our software testing and coverage with this tool.
Avantages :
I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility! Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.
Inconvénients :
It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library. I also do not like the way you add and remove tests from a run. It is a bit awkward and hard to see exactly what tests you're adding and removing.

Neil
If you are executing manual test cases on a large scale then Test Rail is for you
Commentaires :
Having using various test management suites TestRail does excel in that it was built to run manual test cases and display results in an easy glance for the whole team. Linking to defects is simple, generating a report when the test run is complete. I feel like reusing regression suites could be improved, it does what it is meant to however you have to repeat several steps each time you want to generate a regression suite.
Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.
Avantages :
I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal. Integration with Jira is excellent, although some room for improvement.
Inconvénients :
Trying to do something simple like import test case steps from a .csv is not so easy. You can import a suite but that is not ideal. Trying to duplicate cases can be tedious, let's say you have a lot of cases, trying to copy paste them in to various projects is a lot of hassle, it is surprising they have not addressed issues like this after so many years.
Réponse de l'équipe de IDERA
il y a 2 ans
Thank you, Neil, for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the interface for importing and copying test cases (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!

Yana
Best test management tool for QA
Commentaires : It saves my time and its very useful for QA use this tool, actually you can create everything in this tool and not use other tools.
Avantages :
I'm using this tool everyday at my work, create test cases, tracking their status, and also create different reports to see the status. This tool works fast, has good user friendly design, by tracking results you can get an email notification.
Inconvénients :
Didn't find any drawbacks its really fast and convenient in using, also help to keep all info in one place.
Réponse de l'équipe de IDERA
il y a 3 ans
Hi Yana, thanks so much for leaving us a review! Super glad to hear how useful TestRail has been for supporting and streamlining your QA work. Feel free to reach out to us at contact@gurock.com if there's ever anything we can do to help! - Matt C from TestRail

Ashi
Perfect QA platform for teams spread across the globe
Avantages :
- Web based - doesn't require a localized server installation (unless you want to) and can be accessed by anyone with credentials, no matter where they are located without any effort - Very easy to use and gives you a very neat category division when it comes to test cases, test runs and milestones
Inconvénients :
Can't search and replace words in multiple test cases at the same time which makes it harder to re-use existing test cases with only small changes
Amit
Test rail : Manages test like a charm.
Commentaires : It has been a great experience working on this software.
Avantages :
the process is very easy for writing test cases about a feature in development and assigning the same to the relevant story. Also, a user can assign and link multiple bugs to the same story which will be mapped with JIRA.
Inconvénients :
Test rail is very comprehensive in nature and has various options to generate reports but the velocity chart and RTM can be improved.
Bryan
Stellar Feature Rich Platform
Avantages :
The ease of use for maintaining, connecting and sharing test cases are unrivaled. The platform is so feature rich every time I think of a feature I want to request they already have it!
Inconvénients :
Takes a good amount of time to spin up a valuable framework. I think this can be mitigated by some test case best practices or maybe a super-user demo within the platform.
Alternatives envisagées : CucumberStudio et Zephyr Enterprise
Logiciel antérieur : CucumberStudio
Réponse de l'équipe de IDERA
il y a 3 ans
Thank you for your review. TestRail's team regularly holds free live webinars on how to use TestRail - the are also available on demand: https://www.gurock.com/testrail/webinars?utm_source=adwords&utm_medium=cpc&utm_campaign=dach_en_dsa&utm_content=&gclid=Cj0KCQjw09HzBRDrARIsAG60GP_ehxFpBMXyq4LpRnrpbUWQtfZSisx5yVS9728coJKu3wSHmoKbsesaAlTxEALw_wcB You can also watch our training videos here: https://www.youtube.com/watch?v=O-KDkGJYA2k&list=PL0VF8QJoqsVjVIr-KFpquhGidVQxGbSIo
Utilisateur vérifié
Wonderful for testing and analytical reviews
Commentaires :
I have used TestRail for the last five years for user acceptance testing and have used it for creating test cases, adding results viewing the history of results, creating reports, etc. It has been of great help for me and made my work as a QA very easy. I can't imagine working with excel and losing results due to some problem with my workstation or something, plus it becomes very difficult to maintain it in one place. TestRail is a great product and I highly recommend it.
I also thing TestRail can still take some inspiration from zephyr to include their reporting metrics and easier importing of test cases and their mapping.
Avantages :
For me the best thing about TestRail is the visual representation of the test results in the form of graphs, This gives me a quick and easy idea about the stability of the tested software, another thing that is very useful is the format of test suites and test runs.
Inconvénients :
I think importing testcases from excel can be made a little easier with better mapping and easy uploads.
Chandler
TestRail: An Effective QA Suite
Commentaires : TestRail has been useful in my QA position for tracking the progress of test cases in our weekly regression runs. The framework it gives you for test case management is flexible enough to be used in a variety of ways for our company, whether for bug testing or tracking what tests have been automated over time.
Avantages :
- The system of test suites (a master list of all your test cases) and test runs (individual lists of specific test cases) is well-built and allows you to manage your test cases easily. - Product is consistently stable. - Test cases in different parts of the product have synced states, which makes it easy to make changes to a test case when necessary. - Tools for sorting test cases in a run/suite are powerful.
Inconvénients :
- There isn't a good tutorial for the product (or at the very least I never saw anything like a tutorial). As a result, it took me a while to notice some of the more unintuitive features. - Collaboration can be a bit clunky sometimes (multiple users editing a single test case, notifications at email level only).
Réponse de l'équipe de IDERA
il y a 2 ans
Thank you so much for your detailed feedback, Chandler! We have added a few useful video content to make the onboarding experience better. Please check out this page for more details: https://www.gurock.com/testrail/support Let us know in case of any additional feedback/comments. We're actively listening :)
Michael
Qualit Assurance Manager
Commentaires :
I test software builds for a system which is installed into Taxis around the US. Each city has it's own configuration, rules and templates for printing & displaying info. There are several hardware configurations any taxi might have. By creating Projects based on functionality, I can copy/paste each required Project into a master Project then as a Test Run is created, check on/off individual Sections as needed and then test each build accordingly.
Having a report for each test Run allows management to go back & view each build's tes Run results when any "issue" is complained about by fleets/drivers to verify whether it was working or not in that build - as drivers are sometimes worse lairs than Lawyers or Politicians
Avantages :
1- versatility to create Projects which allow base line Test Cases to be used in a variety of different test runs for different products. 2- ease of being able to import test cases from existing methods
Inconvénients :
The main issue I have is the Projects are listed as a flat-file. We have several different groups which have created Projects and even though they might be testing a given entity from different sides, they have to name their Projects differently. We prefix each project with a Group Name so the Projects can be "grouped" and easily referenced from the main dashboard. Another less important issue is there isn't really an easy way to make a backup of our entire Dashboard. We can Export each Project but I don't see any way to make backups of anything else outside of offloading each individual entity which really isn't all that hard.
Ladislav
Title of my review
Commentaires : Overall the solution is one of the best I used in the past 10 years. Powerful test case management capabilities and API for automation so we can aggregate manual testing results as well as results from automation. But missing some collaboration features we are used to from google suite.
Avantages :
- managed in cloud - powerfull customization options - easy to use - option of templates for TC
Inconvénients :
- some reports are complicated to get, as who worked on what in the past quarter - to customize some stuff is sometimes quirky - hard to use for exploratory testing - collaboration on preparing test plan is a pain, it does not allow two testers add stuff to test plan simultaneously
Sato
Intuitive Tool that boosted QA tester productivity!
Commentaires : We have had very good success with TestRail managing multiple products/features within the same instance. We have tight delivery deadlines and TestRail has allowed us to increase the speed we complete our tests by about 20%. I would highly recommend it!
Avantages :
- Very easy to use, the team was using it full time within 1 week - Great price vs some of competition - Reporting is very helpful for management - Easy integration with automated testing tools - Custom fields allows us to customize for our needs
Inconvénients :
- It would be nice if TestRail included bug tracking functionality, but it just integrates with other tools - I wish you could add "read-only" users for free like some tools
Kenneth
Organization of Test and Issues Resolution
Commentaires : Excellent tool for managing the chaos! Much better than passing around emails.
Avantages :
Ownership and organization of issues is my favorite feature. We load data into our cloud solution and issues arises. Using TestRail, we can log issues, provide all pertinent notes and files about that issue in one place. Also, we always know who "owns" the next step on the issue to resolution. The "ToDo" view is also very useful. Todo lets me know what I own across many projects.
Inconvénients :
Reporting may be available but I don't see it.
Réponse de l'équipe de IDERA
il y a 3 ans
Thank you Kenneth! Here is an introduction to TestRail's reporting options: http://docs.gurock.com/testrail-custom/reports-introduction
Sergio
Nice UI but there are a few features missing that would help track individual work
Commentaires : It's faster than free product, better interface and easy to use API
Avantages :
The Test Cases Organization and flexibility to create tests. The possibility to add custom fields and that after, you can filter by those fields
Inconvénients :
The way the Test plans are managed, there is no easy way to delete tests from a given configuration in a test plan and the reporting is very basic, not allowing Leads or managers to see progress for individuals
Réponse de l'équipe de IDERA
il y a 5 ans
Thanks so much from the TestRail team Sergio for taking the time to complete this review.
Utilisateur vérifié
Test Rail high level review
Avantages :
It is very intuitive. If one used other such tools for test documentation and tracking, it really very use to start with Test Rail.
Inconvénients :
1) Configuration of the tool is a bit too rigid. I would make it more streamlined and have some admin features for configuration made available for regular users 2) Errors. Rather errors explanations. If possible to expand on what the exact issue is when we get an error.
Utilisateur vérifié
Great test case management tool
Commentaires : I used it in two companies already for 5 years now. In general i like the flexibility and that even non QA's can use the tool.
Avantages :
- easy to use - you can create a lot of testcases but you still keep the overview - you can connect it with jira - after some time the UI is easy to use and you can give the test case to tester
Inconvénients :
- design is outdated and could be a bit more intuitiv
Clyde
HELPFUL FOR TEST CASES
Commentaires : OVERALL IT HAS BEEN A GREAT EXPERIENCE.
Avantages :
LOVE THE SOFTWARE. IT CAN BE DIFUCULT TO NAVIGATE AND SET UP TEST CASES BUT ONCE THAT IS DONE IT IS EASY TO USE.
Inconvénients :
IT CAN BE HARD TO SET UP CASES THE WAY YOU NEED TO.
Réponse de l'équipe de IDERA
il y a 3 ans
Thank you Clyde! TestRail's team aims at improving every aspect of the test management tool. We will add your comment onto out list.
Utilisateur vérifié
Good management very robust tool that can match most sdlc
Commentaires : Long time user and adapter
Avantages :
- clean interface - a few ways to equip/start projects - a lot of integrations - available API
Inconvénients :
- so as much as it is adaptable by doing so it also makes it not the strongest tool since it needs to support many different styles - reporting engine to do customizations is a learning curve
Piyush
Great for test case management for large teams
Commentaires : Unlimited support High-performance systems tuned for TestRail Elastic licensing
Avantages :
It's a great tool to keep track of test cases, who created them, who modified. Great for keeping track what step passed and what failed. Making sure everything is recorded for future reference.
Inconvénients :
The one thing that I would like to see in TestRail is a standard report that will list each test case, with steps for a specific project, or milestone. This type of report would make it much easier to provide user acceptance tests to clients and responses to any auditing queries.
Réponse de l'équipe de IDERA
il y a 5 ans
Thanks so much from the TestRail team Piyush for taking the time to complete this review.
Utilisateur vérifié
Great tool
Commentaires : Has enough good functionality to use it daily for our business. It simplified our everyday life.
Avantages :
All the test cases at one place. Easy to create and execute runs. Simple reports are easy to add and use as test evidence. Ability to use runs for multiple releases at the same time
Inconvénients :
Pre-built reports. Can not customize much . No multi-select for the test cases ( cannot use shift select). Unable to update test definition from the test runs
Balamurugan
Good Test Management Tool
Commentaires : Very good
Avantages :
Integration with Automation like selenium and JIRA
Inconvénients :
There is nothing such features to like least. Overall this is very good product for test management
Réponse de l'équipe de IDERA
il y a 3 ans
Thank you for your review! We are very happy to hear you are satisfied with TestRail.