Avis clients sur TestRail

En savoir plus sur TestRail

Un logiciel de gestion de cas de test basé sur le web, qui vous aide à gérer, suivre et organiser le processus de test des logiciels de votre entreprise.

En savoir plus sur TestRail

Avantages :

I use this software for integration with Jira for software testing documentation. I enjoy the fact that I can work directly on the Testrail UI and it will update our Jira issues.

Inconvénients :

Configuration options so that some users have fewer permissions are missing.

TestRail - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,1/10

TestRail a reçu une note globale de 4,4 étoiles sur 5 d'après 160 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (160)

Bruce
Bruce
CEO (Australie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Regression testing

5,0 il y a 2 ans

Commentaires : TestRail was implemented to do the record taking for manual regression testing and planning.

Avantages :

Great product allowing us to keep history of our testing and specifically regression testing of our software development team

Inconvénients :

Find some reporting can be difficult, but in general it is a great tool for managing our regression testing test cases, and ensuring that they have all been run.

Réponse de l'équipe de IDERA

l’année dernière

Hello Bruce, thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the reporting capabilities (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!

Basha
Test Architech (É.-U.)
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Testcase Management

4,0 il y a 3 ans

Commentaires : We enjoy using this tool because it takes little time to train new members and easy of using. SImple and faster.

Avantages :

Ease of use. Simple and intuitive flow for the workflows that can be customized based on your work.

Inconvénients :

Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.

Réponse de l'équipe de Gurock Software

il y a 3 ans

Thank you for your review! Our experts are working hard towards improving TestRail's user experience, especially for beginners.

tony
SR. Manager (É.-U.)
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

TestRail good for somethings, but not for others

3,0 il y a 4 ans

Commentaires : We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

Avantages :

TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

Inconvénients :

TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.

Jason
Quality Engineering Manager (É.-U.)
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Everything we needed at half the cost

4,0 il y a 3 ans

Commentaires : We are better able to track our software testing and coverage with this tool.

Avantages :

I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility! Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

Inconvénients :

It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library. I also do not like the way you add and remove tests from a run. It is a bit awkward and hard to see exactly what tests you're adding and removing.

Neil
Neil
Sr QA Analyst (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

If you are executing manual test cases on a large scale then Test Rail is for you

4,0 il y a 4 ans

Commentaires : Having using various test management suites TestRail does excel in that it was built to run manual test cases and display results in an easy glance for the whole team. Linking to defects is simple, generating a report when the test run is complete. I feel like reusing regression suites could be improved, it does what it is meant to however you have to repeat several steps each time you want to generate a regression suite.
Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.

Avantages :

I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal. Integration with Jira is excellent, although some room for improvement.

Inconvénients :

Trying to do something simple like import test case steps from a .csv is not so easy. You can import a suite but that is not ideal. Trying to duplicate cases can be tedious, let's say you have a lot of cases, trying to copy paste them in to various projects is a lot of hassle, it is surprising they have not addressed issues like this after so many years.

Réponse de l'équipe de IDERA

il y a 2 ans

Thank you, Neil, for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the interface for importing and copying test cases (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!

Yana
Yana
QA (Canada)
Utilisateur LinkedIn vérifié
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best test management tool for QA

5,0 il y a 3 ans

Commentaires : It saves my time and its very useful for QA use this tool, actually you can create everything in this tool and not use other tools.

Avantages :

I'm using this tool everyday at my work, create test cases, tracking their status, and also create different reports to see the status. This tool works fast, has good user friendly design, by tracking results you can get an email notification.

Inconvénients :

Didn't find any drawbacks its really fast and convenient in using, also help to keep all info in one place.

Réponse de l'équipe de Gurock Software

il y a 2 ans

Hi Yana, thanks so much for leaving us a review! Super glad to hear how useful TestRail has been for supporting and streamlining your QA work. Feel free to reach out to us at contact@gurock.com if there's ever anything we can do to help! - Matt C from TestRail

Ashi
Ashi
Product Manager @ eMusic (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect QA platform for teams spread across the globe

5,0 il y a 4 ans

Avantages :

- Web based - doesn't require a localized server installation (unless you want to) and can be accessed by anyone with credentials, no matter where they are located without any effort - Very easy to use and gives you a very neat category division when it comes to test cases, test runs and milestones

Inconvénients :

Can't search and replace words in multiple test cases at the same time which makes it harder to re-use existing test cases with only small changes

David
David
QA Engineer (Espagne)
Utilisateur LinkedIn vérifié
Télécommunications, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use and mantain. Very useful to do regressions.

5,0 il y a 3 ans

Commentaires : I use it every day. It's very easy to define the tests and execute them manually and with automations.

Avantages :

It's very easy to use, with different kind of configurarions and customizations.

Inconvénients :

The tests scenarios are not versioned. There's not possibility to see previous changes or have different versions of them.

Réponse de l'équipe de Gurock Software

il y a 3 ans

Thanks David! We'll take your feedback into consideration!

Amit
Senior Software tester (Inde)
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Test rail : Manages test like a charm.

5,0 il y a 6 mois

Commentaires : It has been a great experience working on this software.

Avantages :

the process is very easy for writing test cases about a feature in development and assigning the same to the relevant story. Also, a user can assign and link multiple bugs to the same story which will be mapped with JIRA.

Inconvénients :

Test rail is very comprehensive in nature and has various options to generate reports but the velocity chart and RTM can be improved.

Chris
Chris
Manager, Software Quality Engineering (É.-U.)
Utilisateur LinkedIn vérifié
Biotechnologie, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works well for basic test management, but no innovation in years

4,0 il y a 4 mois

Avantages :

Easy to set up and understand. Does not require a lot of in-depth config to hit the ground running.

Inconvénients :

They have not added new features and improved the product in a very long time. It's only incremental updates and fixes.

Bryan
QA Manager (É.-U.)
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Stellar Feature Rich Platform

5,0 il y a 3 ans

Avantages :

The ease of use for maintaining, connecting and sharing test cases are unrivaled. The platform is so feature rich every time I think of a feature I want to request they already have it!

Inconvénients :

Takes a good amount of time to spin up a valuable framework. I think this can be mitigated by some test case best practices or maybe a super-user demo within the platform.

Réponse de l'équipe de Gurock Software

il y a 3 ans

Thank you for your review. TestRail's team regularly holds free live webinars on how to use TestRail - the are also available on demand: https://www.gurock.com/testrail/webinars?utm_source=adwords&utm_medium=cpc&utm_campaign=dach_en_dsa&utm_content=&gclid=Cj0KCQjw09HzBRDrARIsAG60GP_ehxFpBMXyq4LpRnrpbUWQtfZSisx5yVS9728coJKu3wSHmoKbsesaAlTxEALw_wcB You can also watch our training videos here: https://www.youtube.com/watch?v=O-KDkGJYA2k&list=PL0VF8QJoqsVjVIr-KFpquhGidVQxGbSIo

Chandler
QA Intern (É.-U.)
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

TestRail: An Effective QA Suite

5,0 il y a 4 ans

Commentaires : TestRail has been useful in my QA position for tracking the progress of test cases in our weekly regression runs. The framework it gives you for test case management is flexible enough to be used in a variety of ways for our company, whether for bug testing or tracking what tests have been automated over time.

Avantages :

- The system of test suites (a master list of all your test cases) and test runs (individual lists of specific test cases) is well-built and allows you to manage your test cases easily. - Product is consistently stable. - Test cases in different parts of the product have synced states, which makes it easy to make changes to a test case when necessary. - Tools for sorting test cases in a run/suite are powerful.

Inconvénients :

- There isn't a good tutorial for the product (or at the very least I never saw anything like a tutorial). As a result, it took me a while to notice some of the more unintuitive features. - Collaboration can be a bit clunky sometimes (multiple users editing a single test case, notifications at email level only).

Réponse de l'équipe de IDERA

il y a 2 ans

Thank you so much for your detailed feedback, Chandler! We have added a few useful video content to make the onboarding experience better. Please check out this page for more details: https://www.gurock.com/testrail/support Let us know in case of any additional feedback/comments. We're actively listening :)

Eduardo
Lead QA Engineer (É.-U.)
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Organize and Prioritize

4,0 il y a 4 ans

Commentaires : Coming from a Quality Assurance team which had zero test cases and no system TestRail has become a huge asset. It allows for our team which has members working in a different time zone to continually work independently while still having the entire team engaged.

Avantages :

Right off the bat the software is very easy to use The software allow us to manage our time effectively focussing on running regression tests on any particular task. It has been a useful tool for our Quality Assurance team to prioritize and organize test cases. The fact that we can implement the use of Jira is also a huge plus since this is a tool we also use within our organization.

Inconvénients :

Not many cons, the only two minor aspects that come to mind are one if you have no knowledge of how to use it does take some time to learn it. However if you have even the basic background on a tool like this the learning time does shorten. The other is the fact that results can only be shared with the registered users, so we are having to take screen shots of results to share with the rest of our company teams.

Ladislav
QA Lead (Tchéquie)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Title of my review

5,0 il y a 4 ans

Commentaires : Overall the solution is one of the best I used in the past 10 years. Powerful test case management capabilities and API for automation so we can aggregate manual testing results as well as results from automation. But missing some collaboration features we are used to from google suite.

Avantages :

- managed in cloud - powerfull customization options - easy to use - option of templates for TC

Inconvénients :

- some reports are complicated to get, as who worked on what in the past quarter - to customize some stuff is sometimes quirky - hard to use for exploratory testing - collaboration on preparing test plan is a pain, it does not allow two testers add stuff to test plan simultaneously

Srikanth
Quality Engineering Manager (É.-U.)
Santé, bien-être et fitness, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A good test management tool that gets the work done

4,0 il y a 4 ans

Commentaires : We are a start up and as we grow, our test cases and test executions are growing. We could successfully manage our tests and executions very well. With a little work on integrating Test rail into our build process, we could get make it part of our build process.

Avantages :

Good way to organize test plans, cases and runs Report is good at test planning level Configuring runs for multiple devices/browsers in run configurations instead of creating new runs APIs are good, Can be integrated into our build process well.

Inconvénients :

nothing much. may you can support hippa complaint could offering?

Sato
Group Manager (Japon)
Produits alimentaires, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Intuitive Tool that boosted QA tester productivity!

5,0 il y a 4 ans

Commentaires : We have had very good success with TestRail managing multiple products/features within the same instance. We have tight delivery deadlines and TestRail has allowed us to increase the speed we complete our tests by about 20%. I would highly recommend it!

Avantages :

- Very easy to use, the team was using it full time within 1 week - Great price vs some of competition - Reporting is very helpful for management - Easy integration with automated testing tools - Custom fields allows us to customize for our needs

Inconvénients :

- It would be nice if TestRail included bug tracking functionality, but it just integrates with other tools - I wish you could add "read-only" users for free like some tools

Kenneth
Data Migration Specialist (É.-U.)
Services d'information, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Organization of Test and Issues Resolution

5,0 il y a 3 ans

Commentaires : Excellent tool for managing the chaos! Much better than passing around emails.

Avantages :

Ownership and organization of issues is my favorite feature. We load data into our cloud solution and issues arises. Using TestRail, we can log issues, provide all pertinent notes and files about that issue in one place. Also, we always know who "owns" the next step on the issue to resolution. The "ToDo" view is also very useful. Todo lets me know what I own across many projects.

Inconvénients :

Reporting may be available but I don't see it.

Réponse de l'équipe de Gurock Software

il y a 3 ans

Thank you Kenneth! Here is an introduction to TestRail's reporting options: http://docs.gurock.com/testrail-custom/reports-introduction

Sapana
Director of QA (É.-U.)
Internet, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use and very useful for metrics

5,0 il y a 4 ans

Commentaires : My team is using this tool to add testcases for all the projects and we uses testplan for the releases.

Avantages :

This tools helps us to organize the testcases and testplan. Adds lot of visibility to the entire team and it’s reporting is very useful

Inconvénients :

We can’t add testcases in the testplan across different project. Each platform has its own project so when we want to combine the common cases in one testplan, it doesn’t provides us the way.

Utilisateur vérifié
QA Team Lead (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Test Rail high level review

4,0 il y a 4 ans

Avantages :

It is very intuitive. If one used other such tools for test documentation and tracking, it really very use to start with Test Rail.

Inconvénients :

1) Configuration of the tool is a bit too rigid. I would make it more streamlined and have some admin features for configuration made available for regular users 2) Errors. Rather errors explanations. If possible to expand on what the exact issue is when we get an error.

Dan
QA Director (É.-U.)
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great tool for the price

5,0 il y a 4 ans

Commentaires : TestRail has been great for us, we are able to have all of our projects in TestRail and we are able to link all of our automated tests to our manual test and our CI/CD system. So when a build kicks off, it will create a test run and flip all the tests we have automated test to either pass or fail. Then we can go in and see the gaps of our automated tests, and also run those manual tests for our releases.

Avantages :

Ability to use the API to link our automated test our manual test cases.

Inconvénients :

Bulk closing of test runs would be great, and the reporting could be a little better.

Utilisateur vérifié
Lead Quality Assurance Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Test Case Manager we have found

4,0 il y a 4 ans

Avantages :

We use it TestRails as a host for our Manual regression suite and report our selenium tests results too using the testrails API. Works very nice.

Inconvénients :

Out company uses TFS and integration with TFS is not very good. The best we can do is link a failed test to a TFS dev task, and it only goes 1 way.

Utilisateur vérifié
Senior Manager, QA (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great tool

4,0 il y a 4 ans

Commentaires : Has enough good functionality to use it daily for our business. It simplified our everyday life.

Avantages :

All the test cases at one place. Easy to create and execute runs. Simple reports are easy to add and use as test evidence. Ability to use runs for multiple releases at the same time

Inconvénients :

Pre-built reports. Can not customize much . No multi-select for the test cases ( cannot use shift select). Unable to update test definition from the test runs

Gayatri
QA Manager (É.-U.)
Services financiers, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Test management software out in the market

5,0 il y a 4 ans

Commentaires : Very pleased with the tool. The team loves it for daily test case and execution management

Avantages :

Easier test cases and execution management integration with Jira A lot good reporting options

Inconvénients :

a reviewer type user would be good, the one that wouldn't need license.

Utilisateur vérifié
QC Analyst (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Awesome Life Cycle App

4,0 il y a 3 ans

Commentaires : Organize my work and team members in the team

Avantages :

It's pretty easy to learn and very quickly onboarding it

Inconvénients :

No slack integrations very bad no have many integrations with other platforms

Réponse de l'équipe de Gurock Software

il y a 3 ans

We are glad you enjoy using TestRail! We will take your comment into consideration!

Utilisateur vérifié
QA Manager (Australie)
Utilisateur LinkedIn vérifié
Logiciels, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Test Management Ease

5,0 il y a 4 ans

Commentaires : Managing multiple releases is easy going. Folder Tree Structure is well organized.

Avantages :

User Friendly, Simple UI. Report creation is easy.

Inconvénients :

Searching ability can be expanded to include more parameters. Sometimes cannot find a test case.