Avis clients sur Sogolytics

En savoir plus sur Sogolytics

Logiciel de sondage conçu pour fournir des réponses significatives aux grandes questions, de l'expérience client à la motivation des collaborateurs.

En savoir plus sur Sogolytics

Avantages :

Ease of use, designs possibilities, integration with other platforms.

Inconvénients :

The email templates are still limited, so if you use them instead of your native client, you may find them lacking. We don't use them most of the time.

Sogolytics - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Probabilité de recommander le produit

9,0/10

Sogolytics a reçu une note globale de 4,7 étoiles sur 5 d'après 705 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Sogolytics ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (705)

Valerie
Director
Utilisateur LinkedIn vérifié
Enseignement supérieur, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy for All to Use

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Utilisateur vérifié
Travailler indépendant (République dominicaine)
Utilisateur LinkedIn vérifié
Réseaux informatiques, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Je effectue une bonne expérience avec Sogo

3,0 il y a 3 mois

Commentaires : J'ai commencé à utiliser SoGoSurvey pour mon projet il y a quelques années .L' organisation et la mise en œuvre de l' enquête primaire ont été réalisées avec peu ou pas de courbe d' apprentissage .Il ne m'a jamais fallu plus de quelques minutes pour comprendre comment utiliser chaque fonctionnalité grâce à leur documentation en ligne claire et simple .Lorsque j'enseigne , il est simple pour moi d' inciter mes élèves à utiliser la plateforme rapidement et correctement.

Avantages :

J'ai trouvé que SoGo Survey était simple à comprendre , à configurer et à utiliser .Un support professionnel est fourni par SoGo, et les membres du personnel semblent être disponibles à tout moment pour les appels et les demandes de chat .Les vidéos d' accompagnement sont bien faites et nous ont permis de comprendre rapidement le fonctionnement de l' outil et comment l' ajuster pour répondre à nos besoins.Généralement simple à comprendre et à utiliser, surtout pour ceux d' entre nous qui ne sont pas des spécialistes.

Inconvénients :

Peut -être un bref résumé de l' analyse des données et du rapport pour persuader les gens de souscrire à ce produit. Et un mise ajout est recommandé.

Kewin
DA (France)
Art/artisanat, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

correct

4,0 il y a 3 mois

Avantages :

Super service IT. Facile d'utilisation et superbe interface

Inconvénients :

Le seul point faible c'est que certaines fonctionnalités soient payantes

Mavares
Mavares
Docente Universitario (Colombie)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A good survey represents a clear business idea

5,0 il y a 5 ans

Commentaires : Save time and effort with the best results in your business

Avantages :

The social sciences, as well as the disciplines related to trade and finance, build their research, results and conclusions using the different types of surveys. The SoGoSurvey platform offers a wide range of templates with their respective questions with a suitable format for the surveys, as well as the most common questions and answers, and the best thing is that it offers personalized design options, which allows you to distribute your surveys by different media. Then, complement your research with the reports module, which will allow you to analyze the data quickly and in real time through the reports module which can generate results in graphics, or if you wish, in diagrams of high professional level , which can be adjusted to your needs and requirements.

Inconvénients :

Every good system, in any field, must be checked according to the real needs of the organizations, since, although there is a "basic" version of this system, which is free, it is important to evaluate if it is possible to cover all of them. and each of the corporate needs. In general, these versions are very limited, so it is advisable to contact the support staff, who are always attentive to your requirements.

Selma
Content Manager (Algérie)
Internet, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Experience the Power of Sogolytics

5,0 il y a 2 semaines Nouveau

Commentaires : I've been using Sogolytics for a few weeks now and overall I'm satisfied with the product. It helps me make better decisions quickly and provides me with actionable insights into my data. The interface could be a bit more user-friendly, but I'm enjoying the power of Sogolytics.

Avantages :

I recently started using Sogolytics and I'm really impressed with its powerful analytics tools. It provides me with insights into my data that I didn't have before. It's extremely easy to use and helps me make better business decisions quickly.

Inconvénients :

While Sogolytics offers great analytics tools, I find it a bit confusing at times. I wish the interface was a bit more intuitive and user-friendly.

Utilisateur vérifié
IT Professor (Inde)
Utilisateur LinkedIn vérifié
Services d'information, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Online survey tool that relies on most other competitors for it's product features

3,0 il y a 4 ans

Commentaires : Good for use, heavy on pockets!

Avantages :

Customer support is the main thing that I can talk about this survey software. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required. The overall user interface is decent, although, it cannot be compared to the other brands. It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof). However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing. Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!

Inconvénients :

It copies a lot of other survey tools and tries to replicate their premium functionalities. The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application. The tools are way too expensive and no comments on how their overall performance or scalability measures are!

Inda
PhD candidate (Hongrie)
Études de marché, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Sophisticated features for my surveys

5,0 il y a 3 mois

Commentaires : I have been using the software for almost 1 year both for my PhD research and thesis. I think the software is useful not only for academics, but also for market research professionals, or public surveys.

Avantages :

interactive interface, routing (skip logic), sleek design

Inconvénients :

Some features are not free, for example skip logic which is very critical

Michael
Director (Belgique)
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Collecting a mix of quantitative and qualitative feedback - 30 developing country health research

5,0 il y a 9 mois

Commentaires : We did a review and synthesis of 200 tropical disease research projects across institutions in 30 developing countries. We wanted to collect a range of information, including: their experience with the program, suggestions for improvement; sharing of tools they developed and learning that have potential for transfer to benefit counterparts in other countries.

Avantages :

I am not well versed in using this kind of tool. I found SoGo Survey easy to figure out, set up and rollout. The SoGo support services are very professional and staff seem to be always available - both on the chat and for phone calls. The supporting videos are well done and enabled us to quickly learn how the tool works and configure it to our needs. Generally easy to figure out and use, especially for non-specialists like us. The data that was output in tabular form gave us a rich 'knowledge base' that was the basis of a credible final report.

Inconvénients :

We chose the premium package 'pay as you go', as we changed our minds as the project progressed, we kept the package for one year, which was more expensive than we planned. Next time we will opt for the yearly subscription, which is a more cost effective option.

Bertrand
Student (Suisse)
Banque, 1 001-5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

master on factors that influence a good increase of digital behaviour.

5,0 il y a 6 mois

Commentaires : It's too fast for it since i begin. I am a new joiner.

Avantages :

It support is great. Easy to use. I do not know yet if data analysis and report will be also at this level since i am studying this product. I guess it will.

Inconvénients :

Might be a short presentation of Data analysis and report to influence subsribe to this product.

Zuhairah
Zuhairah
Marketing Communications Specialist (Malaisie)
Utilisateur LinkedIn vérifié
Internet, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SoGoSurvey is good survey builder

4,0 il y a 2 ans

Avantages :

I really like with SoGoSurvey's analytical report as they has many way to interpreted and presenting the data. I can view the data on charts, pie chart or any other data design that is easy to analyzed and view. The survey template also quite helpful especially when building a survey from the sketch.

Inconvénients :

It will be good if they can add more service and software that SoGoSurvey can integrated with. It will help me to managing all the software and service that i use on the one place, thus saving my time from have to accessing and login to each to all the software.

Leah
HR/Marketing Manager (Canada)
Comptabilité, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great option for smaller firms

5,0 il y a 2 mois Nouveau

Commentaires : Amazing. We got the software for client feedback but actually use it almost more frequently for internal feedback. Recently, I started figuring out the assessment feature and how we can utilize this to create performance management "report cards" for accounting files - really cool!

Avantages :

It started with amazing customer service in the sales call - they weren't pushy, nor tried to upsell me. They listened to what we needed and advised accordingly. Then, set up was SO easy. The platform itself is very logical and user friendly, particularly the click and drag feature for adding question types into a survey or assessment!

Inconvénients :

We had a bit of trouble getting emailed links to not go to client junk folders, but SoGo was so helpful and set up as many support calls as needed and were able to figure things out for us! That is the only hiccup we have had to date.

ludo
Professor (Belgique)
Gestion de l'enseignement, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Start using SogoSurvey

5,0 la semaine dernière Nouveau

Commentaires : I am using Sogosurvey in HR and leadership and love it

Avantages :

User friendliness, easy of use. A really fine piece of software that simply performs the task

Inconvénients :

Nothing: the software just works fine.I would be interested in being able to "program" some paths. If then alles etc

Stephen Jackson
Stephen Jackson
PhD Student (R.-U.)
Utilisateur LinkedIn vérifié
Musique, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Great service and functionality

5,0 le mois dernier Nouveau

Avantages :

The survey building tools and the survey appearance/functionality are excellent throughout.

Inconvénients :

Finding the login page on mobile, primarily designed for building surveys on desktop or tablets.

Kathryn
Registered Nurse (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I use SoGoSurvey to create online forms and it gets the job done beautifully!

5,0 il y a 4 ans

Commentaires : I work for a non-profit and I use SoGoSurvey to create online forms for volunteers to fill out and give me more information about them. I researched so many forms companies and didn't like how tedious the forms were to fill out online, or the price they were charging. (Most charge a monthly rate, and the volume of forms I will use each month didn't justify the cost.) With SoGoSurvey, filling the forms is simple and someone on a mobile device can do it as easily as someone sitting at a computer. The forms generated are clean, easy to read and allow some flexibility if you want to change up the design. I created a form using SoGoSurvey for my volunteers to give me basic info; then I created another form that volunteers can provide me with more background info and leave answers to open-ended questions. Finally, I have a reference form that I can email references. SoGoSurvey has made my job easier without sacrificing the quality/look of my forms. Best of all, it is free! If you are looking for a good forms software, give SoGoSurvey a try!

Avantages :

This software doesn't have to be limited to creating feedback surveys. I actually use it to create online forms for my non-profit. I have a lot of volunteers who want to come and I needed a way to create easy-to-use forms for them to fill out and give me the info I need from them. I started out using the "free" package and even under a pre-designed form, the software will allow you to go in and make changes to better reflect your needs. Just make sure you don't exceed the number of questions on the form or it will ask you to upgrade to a paid package. Because I work for a non-profit, once I was able to prove that I am indeed non-profit and advertised for SoGoSurvey on my website, they actually allow me to use the next level paid plan for free! I am very happy with SoGoSurvey and plan to continue using the software. Another awesome feature is that our volunteers can be English/Spanish speaking and SoGoSurvey has the option of choosing the language for the survey at the click of a button. This is such a key feature and I love it. (you will have to be able to speak the language you create the forms in, SoGoSurvey doesn't actually translate the content for you.)

Inconvénients :

I think navigating the actual site takes some getting used to. Once you are in a form, keep in mind that you will only see the form "on top" of the pile. What this means is there is a number counter, and you must click the drop-down arrow to see the other numbers of other surveys in order to review your responses. I think this could be improved, I would especially like to see the name of the person who filled out the survey used as an indicator in the "pile" of responses, rather than just a number. Also, when I print survey results it can take up to 6 pages with a narrow column of data, rather than 3 pages where the data takes up the entire page. It would be nice if this could be adjusted.

Chris
Allemagne
Gestion de l'enseignement, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Your Academic Research Friend

5,0 il y a 6 ans

Commentaires : I needed a tool to conduct an online survey for my Bachelor's thesis. Therefore, I was reading a lot reviews and tried to compare features among various online survey tools. <a href="http://www.sogosurvey.com"Y>SoGoSurvey</a> sounded like a superior product at the price point where it is. Hence, I though I'll give it a try. So far I've had an excellent experience, simply because I was able to include everything I needed in my survey with ease. If I got stuck their customer service helped immediately. Overall I would recommend SoGoSurvey to my fellow students, particularly for the vast amount of features, great support, user friendliness, various data export options and beautiful designs.

Avantages :

<u>Survey Questions</u> Currently 16 different types of survey questions are available (e.g. matrix grid, Intellimatrix, demographic text boxes and even file attachments). Those can be easily modified in up to 20 different ways. <u>User Friendliness</u> It's incredibly easy to build your survey. From the question types menu on the left side you just drag one of them into your dashboard and that's it. Each question type also has a little preview, so you can already see what they look like before using them. There is also a question bank where you can choose predefined survey questions or save your own ones. You can also easily share one survey with other accounts. So it's easy to copy a survey or to work together on one. They also make it very easy for you to distribute your survey social media websites, regular websites, vial email and even via text messages. <u>Language Support</u> I think 37 languages are currently supported. So your survey can be displayed in many different languages. That was one of the main reasons why I chose this survey platform because I needed mine to be in Korean. <u>24/7 Customer Support</u> Whenever you have a question, SoGoSurvey tries to answer within an hour. On average it took them only 15 minutes to offer help and answer my questions. <u>Data Export and Reports</u> Your survey can be exported in eight different file formats (Excel, CSV, HTML, Word, XML, SPSS, Access, Sogo1). Many other survey platforms offer far less than these.

Inconvénients :

<u>Instructions</u> Although, video tutorials are provided, I think some of the instructions could be a little bit more precise. For example, if you use a trial version, only 100 responses are allowed or in order to have an introductory text that only appears on the first page you have to insert a comment box. <u>Mobile Phone Layout</u> If you have a survey with a matrix grid (e.g. Likert scales) it is difficult to answer because the question uses a lot of size of your screen, whereas the space for the answer buttons are really tiny. Hence, you always have scroll a lot. <u>Korean Language not available on the Main Language Page</u> On my main language page I wanted to add a comment in Korean. However, the language is not supported so that only question marks appeared.

Athena
Student (Malaisie)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Postgraduate's lifesaver

5,0 il y a 4 ans

Commentaires : As a researcher, i always found that data collection as well as analysis was always the most tedious thing in research, and i have always dreaded the process. However, it all turned around when i came across SogoSurvey. I actually get excited to further explore Sogosurvey. I read the reviews, and have heard good comments from fellow friends in the research field. Everyone recommends it! Though i have only tried the free basic package only, it was good enough to get me hooked on the ease of the whole thing and ultimately willing to get the plus or pro package. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms. I am extremely relieved that i came across Sogosurvey, after trying other survey platforms, i definitely choose Sogosurvey in a heartbeat!

Avantages :

I really liked that everything could be found in that page alone, rather than having to navigate from pages to pages like other survey tool that i have tried. The level of customization and user friendliness is astounding. I absolutely love that everything could only be a click away. I believe that it saves a lot of time, as it does not take long to watch the video tutorials and wait forever for the customer technical support to reply. I could get my questionnaires done and sent out in a day if i wanted to! I absolutely love the customer technical support. they take literally seconds to reply and provide you with helpful and precise instructions and solutions. The data exports and reports are great too, one need not worry about exporting reports and questionnaires, the formats and what not as they are easily done only a click away in a wide variety of export formats, which does not pose as a problem at all!

Inconvénients :

I've only tried the free basic package and i found that the free features given were a little too limited.

Stephanie
Student (Autriche)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great experiences with SoGo Survey!

5,0 il y a 7 ans

Commentaires : To finish my study of animal sciences, I am writing a master thesis on the subject of 'Parasite management in Austrian sheep production'. Me and my supervisors decided to distribute a online questionnaire to sheep breeders in Austria. The reasons were the easier and safer distribution compared to dispatch by mail, and the fact that I don't have to digitalise it myself to transfer them into the program for statistical analysis.
I have been searching for a online survey tool for months, but none of the providers I found, could suit my requirements. One the one hand, the software should allow me to create a professional questionnaire although I am technically not advanced. The more professional and reliable a survey is, the more the respondents are encouraged to answer all questions, I think.
On the other hand, I am a student with limited budget and my thesis is not part of a big university project, so my department does not pay for the subscripition fee. The costs for the software therefore should be preferably free.
Most of the providers (SurveyMonkey, umfrageonline.de, etc) have free trials, but the upgrades are mostly expensive. The fees per month are not affordable for me, and the billing for every response seems counterproductiv, because I want to get as many responses as possible, and can`t pay for every single one, due to my limited student's budget.
After I was really desperate on the search for a provider meeting my requirements, one of my colleagues recommended me SoGo Survey, because they offer a professional account for students for free. My colleague had positive experiences with the software. I was very happy and immediatly signed up for the basic account. I began to create my questionnaire, and found out that the tool is easy to use, the result looks very professional, even suitable for academic interests. An additional feature that I couldn't find at any other survey software, is to run reports on the responses. This is interesting during the survey, and will also be useful for the statistical analysis afterwards. Furthermore, the data can be exported easily to excel, csv, xml or spss, word or html!
I am glad to use SoGo Survey and looking forward to distribute my questionnaire and get lots of responses! I highly recommend SoGo Survey for everyone, especially for students like me. Thanks to http://www.sogosurvey.com/ !!
Stephanie Koller
Master Student at University of Applied Life Sciences Vienna

Utilisateur vérifié
Photographer (Inde)
Utilisateur LinkedIn vérifié
Production audiovisuelle, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A very simple and quick surveying software.

4,0 il y a 3 ans

Commentaires : A very Fast survey system, just add questions and that's it, sogosurvey will take care of everything. I created future equipment buying opinion and found its better to ask people about it and give them a form and get them to think before asking. People can fill the form on their convenient time and mood which helps me to get the most accurate result and get to the conclusion faster.
Also, their feedback and experience with the maker company also help me how simple it is to get service done as I work in a pro-environment and we need out equipment fast or we encounter loss.

Avantages :

I needed to survey 20 people very quickly and I found sogosurvey with over 500 reviews, mostly positive as my first choice. I register using my google account and that's it. After registration, it's tutorial video explains a lot and helps me to start quickly. I started to add my question and within am hours my survey is ready. It is not an official survey but to choose the equipment for out future projects but all my participants think it is. It is a well-designed template and really nice report. I can do a pool but the survey is so much flexible.

Inconvénients :

I have to refresh the windows after adding the survey form template. And after that, it is very fast and usable.

Réponse de l'équipe de SoGoSurvey

il y a 3 ans

Hi! We're happy to be the platform you are using to help you select equipment for future projects. You made the right choice to go with SoGoSurvey for quick set-up and ease of use!

Craig
I.T. Lead (R.-U.)
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SoGoSurvey does the job for us

5,0 il y a 3 ans

Commentaires : We have been using SoGoSurvey for a number of years now for our small charity and find it an invaluable tool for collating feedback from our course attendees. The range of features available within SoGoSurvey allows us to easily collect relevant information in an informative way. SoGoSurvey truly is an example of well delivered feedback and questionnaire device suitable for modern working environments. Its ease of use when creating surveys is comfortable to even novice users and for the more experienced among us, complex multi-level feedback forms are a doddle. And the end user experience is just as fluid; questions are clear – presented in a variety of available skins, themes and colour formats, question types are easy and straight forward to understand – multiple choice, multi-answer, true/false and many more! SoGoSurveys ability to deliver your questionnaire in a variety of formats is quite impressive and modern and certainly something we at BASICS are looking into utilising more. We currently provide our participants with a direct hyperlink to our various forms and questionnaires however embedding these forms is something that really excited us! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to any business.

Avantages :

Full range of questionnaire features and question types. Multiple methods of creating and sharing reports. How quickly support reply to requests.

Inconvénients :

When first looking at creating a survey or report it's not instantly obvious how to use things but once you dig into it all the features we need are there.

Réponse de l'équipe de SoGoSurvey Enterprise

il y a 3 ans

Wow -- this rave review has made our day! Thank you for taking the time to detail so many of the SoGoSurvey platform features you have utilized. We love how knowledgeable of a customer you are, particularly around survey creation! Thank you for your time!

Janet
Special Education Recruitment Specialist (É.-U.)
Enseignement supérieur, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Best for improving validity of survey results

5,0 il y a 3 ans

Avantages :

I took an Educational Survey Research course that asked each student to research a survey tool and present to the class. I had looked into SoGoSurvey because I was looking for a tool with more advanced branching options. As a doctoral student, I really wanted a survey tool that could be designed from top to bottom. I like how SoGoSurvey allows for visual design changes, as well as having a large selection of advanced question type tools. Therefore, as a student I think it's worth the money to invest in this tool for something as important as conducting your dissertation research, as they give am amazing discounted rate for students. I look forward to using this tool more for my own research!

Inconvénients :

I had initially used the pro free trial to demonstrate its functionality for the rest of the class. However, once the free trial ended, I wasn't able to access my draft and couldn't get access to my survey because it was not backwards compatible with the free version. So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment. So just a warning to those who are looking into the free trial, if you use any of the question types that are not part of the free version, you will lose access to the entire thing once the trial is over.

Réponse de l'équipe de SoGoSurvey Enterprise

il y a 2 ans

Thanks for the review, Janet -- we hope your presentation went well! You are always welcomed to reach out to our support team (support1@sogosurvey.com) should you have questions about your account. :)

Douglas
Sales executive (Kenya)
Banque, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best survey app

5,0 il y a 4 ans

Avantages :

SoGo survey is user friendly and rsdy to create surveys.Has a back ground oprion where you can edit /customize an image of your choice.Has designed templates which you can edit.Has a variety of questions including multiple choice,grid option such as matrix grid,check box and radio grid.It gives you a variety of languages to choose from and this is extremely useful since people can answer surveys more correctly when asked ina language they clearly understand.The customer suppoty is professional and helpful within shortest time possible.Gives you an option to export data ib desired format.Offers a free basic package for trial .Has an excellent reporting tools.Has been so useful when getting feedback from clients regarding sales in order to improve services.

Inconvénients :

The free trial is limited to a particular no of questions and thus forced to use a paid version to accommodate more questions .SoGo survey is unique in its own way compared to other survey apps.

Katherine
Head of Sales (Venezuela)
, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Sogo Survey very best software to surveys.

5,0 il y a 5 ans

Commentaires : Sogo Survey is a very good program that I have not found almost mistakes, it has benefited me a lot in my work area, since I have been able to provide better elaborated surveys and better explicit results, this has helped the innovations of our services.

Avantages :

What I like most about Sogo Survey is the way in which the graphs are implemented at the time of completing the questionnaire. A circular graph is shown where each person's responses are specified by percentages from positive to negative. This has greatly facilitated the understanding of their features and functions.

Inconvénients :

Sogo Surveys has an application for mobile phones, clearly for this app you can not perform surveys, but you can see statistics and percentages of surveys previously completed, the problem is that the percentages are totally different from those shown in the Sogo website.

Dave
Partner (É.-U.)
Utilisateur LinkedIn vérifié
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great product

5,0 il y a 4 ans

Commentaires : Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used.

Avantages :

I've been doing employee surveys in gaming and hospitality since 2004, getting into on-line surveys around 2007-08. I used one product until 2018, when I had a software problem during a survey and got zero support. I've used SoGo and one other product since then. SoGo is reliable (I've never had any unplanned for down time), very easy to use, very cost-effective and has great customer support. A feature I especially like is that you can get the actually delivery failure message when a survey doesn't go through. I can give this to my client to trouble shoot any delivery issues.

Inconvénients :

The feature I miss most from my previous supplier is the ability to import a survey in Word. With SoGo you need to enter each question manually (although you can copy old or library surveys). It's easy and instructions are very clear, but it gets tedious. Also, with certain types of surveys, the data is not recorded for partially completed surveys. For me these are small issues compared to the benefits above.

Raksha
Student (Inde)
Biotechnologie
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The best Survey tool.

5,0 il y a 6 ans

Commentaires : My requirement for an easy to use survey platform was just met by Sogosurvey..Being a biomed student,our hospital management subject required patient satisfaction survey for a hospital as an important assignment.So I had to go through many survey sites but didn't find any of them that interesting ,easy to use as a begineer and effective.
After a couple of search on the internet I came across Sogosurvey tool. I must say this is indeed a user interactive tool. From the person creating the survey to the person filling the survey, everyone will find it comfortable to use.The key features that got my interest into sogo survey were: Free basic plan with those 30 questions which is the best available when compared to other tools. From their own set of questions to your own set of questions you are free to use anything you require and I feel their set of crafted questions just get you unbiased answers.There is nothing so complicated using it as a begineer.You just have to drag and drop the required items and start building.Color scheme and color template are the best features to use making it more interactive and yes you can also save your templates for further use.The best part is you can also make it available and design it for mobile view too.There are also features like what to display when the survey expires and thank you page, various add-ons,print your survey wich helps if its an assignment as in my case .Your survey can even be shared to your friends,teachers using email or social media sites.
Sogo survey is my only choice for surveys from now..

Avantages :

Its easy to use and interactive user interface. Free plan includes many features that others don't provide. Mobile view supported. Can ask 30 question's. Questions can be from the selected list or your own.

Inconvénients :

Using still haven't figured out any cons yet will do post if any cons identified.

Ari
Board Member (É.-U.)
Institutions religieuses, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

Great for our small non-profit Temple

5,0 il y a 10 mois

Avantages :

Our organization is a modest size (few hundred members) and this is the first time we're putting out a survey. We started out by trying to build this simple survey in SurveyMonkey, but kept running into issues where they required us to buy more expensive plans. SoGoSurvey on the other hand had all those features available in the free and trial level, and then we found out about their discounted pricing for education, non-profits, etc. All the features, easy to use interface and meaningful pricing sealed the deal.

Inconvénients :

We're just getting started with the software, and so far, no issues.

GENEVIEVE
International business director (France)
Conseil en gestion, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

EASY TO USE FOR PROFESSIONAL PURPOSES- NICE

5,0 il y a 3 ans

Commentaires : -- experience in support provided for exaplanations on the different options for designing as I had to design a tailor-made survey for one of my customers: it's not really efficient from my point of view. I asked for support 3 times. I got some support by call and remote demonstration. The support assistant made it very quickly, so I couldn't really follow the explanations to do it again on my own. I think that it was not really pedagogical. The support assistant also led me to a "tutorial" but this was not always a consistent to my questions... So I had to experience by myself all the options and see how it worked on my own. At the end I succeeded this way
-- the upgrade subscription : I asked for help to explain to me how I had to proceed. This was well explained by e-mail and I managed to do it in due time.

Avantages :

Once we know the different options for desiginng a survey, it's really easy to use. I could then realize tailor-made and detailed surveys. They were very appreciated by the customer.

Inconvénients :

The explanations of the different desigining options, the differences between them are not that clear at the beginning.

Réponse de l'équipe de SoGoSurvey Enterprise

il y a 3 ans

Thank you for leaving a review, Genevieve. Our team is here to support you! You can always reach us at support1@sogosurvey.com.