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Logiciel de sondage conçu pour fournir des réponses significatives aux grandes questions, de l'expérience client à la motivation des collaborateurs.

En savoir plus sur Sogolytics

Avantages :

Ease of use, designs possibilities, integration with other platforms.

Inconvénients :

The email templates are still limited, so if you use them instead of your native client, you may find them lacking. We don't use them most of the time.

Sogolytics - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Probabilité de recommander le produit

9,0/10

Sogolytics a reçu une note globale de 4,7 étoiles sur 5 d'après 723 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (723)

Valerie
Director
Utilisateur LinkedIn vérifié
Enseignement supérieur, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy for All to Use

5,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
Utilisateur vérifié
Utilisateur LinkedIn vérifié
Réseaux informatiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Je effectue une bonne expérience avec Sogo

3,0 il y a 2 ans

Commentaires : J'ai commencé à utiliser SoGoSurvey pour mon projet il y a quelques années .L' organisation et la mise en œuvre de l' enquête primaire ont été réalisées avec peu ou pas de courbe d' apprentissage .Il ne m'a jamais fallu plus de quelques minutes pour comprendre comment utiliser chaque fonctionnalité grâce à leur documentation en ligne claire et simple .Lorsque j'enseigne , il est simple pour moi d' inciter mes élèves à utiliser la plateforme rapidement et correctement.

Avantages :

J'ai trouvé que SoGo Survey était simple à comprendre , à configurer et à utiliser .Un support professionnel est fourni par SoGo, et les membres du personnel semblent être disponibles à tout moment pour les appels et les demandes de chat .Les vidéos d' accompagnement sont bien faites et nous ont permis de comprendre rapidement le fonctionnement de l' outil et comment l' ajuster pour répondre à nos besoins.Généralement simple à comprendre et à utiliser, surtout pour ceux d' entre nous qui ne sont pas des spécialistes.

Inconvénients :

Peut -être un bref résumé de l' analyse des données et du rapport pour persuader les gens de souscrire à ce produit. Et un mise ajout est recommandé.

Anthony
Professionnel de la relation client (France)
Relations publiques et communications, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Le logiciel d'enquête simple et efficace

3,0 l’année dernière

Commentaires : En parallèle de notre travail de prospection téléphonique au sein de notre entreprise, nous utilisons régulièrement Sogolytics pour envoyer des enquêtes ou questionnaires lorsque les clients n'ont pas le temps de répondre par téléphone.

Avantages :

Les formulaires sont hautement personnalisables ce qui permet de répond précisément à l'ensemble des demandes de la part de nos clients. Ensuite la visualisation des données poussées permet de sortir des rapports détaillés et de s'appuyer sur les envois suivants.

Inconvénients :

Sogolytics est un très bon outil, pas de point faible - nous nous en servons au quotidien lorsque nous avons besoin de publier des formulaires.

Kewin
DA (France)
Art/artisanat, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

correct

4,0 il y a 2 ans

Avantages :

Super service IT. Facile d'utilisation et superbe interface

Inconvénients :

Le seul point faible c'est que certaines fonctionnalités soient payantes

Gilmer
Gilmer
Marketing Manager (Argentine)
Utilisateur LinkedIn vérifié
Produits alimentaires, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works as promised

5,0 il y a 9 mois

Commentaires : In a short time I was able to be operating at full capacity thanks to the ease of use and intuitive functionality of the software. The monitoring and optimization of our digital metrics became an efficient and productive task, which contributed great value to our decision-making and continuous improvement processes. The quality of the support service was also a key factor in resolving doubts and getting the most out of the powerful segmentation and predictive modeling tools. I would definitely recommend this platform to any company that needs sophisticated data science capabilities applied to their data

Avantages :

What I liked most about Sogolytics was its intuitive and easy-to-use interface. From the first moment I was able to easily start exploring all the modules and tools that the platform has. I especially highlight its advanced metrics and customizable KPIs, which allowed me to easily configure panels with the most relevant information for monitoring my objectives. Visualizing data through clear and clean interactive graphs also made analysis a simple and enjoyable task

Inconvénients :

What I liked least was that since it is a platform with numerous functionalities, there is an initial learning curve to fully master all the analytical capabilities and segmentation options. While the customer success assistant was always available to resolve my queries, there were advanced features that leave scope for further in-depth knowledge

Jose
Lecturer (Portugal)
Enseignement supérieur, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Easy, yet powerful and compreensive

5,0 il y a 3 ans

Commentaires : I started using SoGoSurvey quite a few years ago for my Ph.D. project. The structuring of the main survey and the deployment of the same was done without too much of a learning curve. The documentation available on their website is concise and to the point, it never took me more than a few minutes to figure how how to use each feature. When lecturing I find it easy to get my students using the platform fast and correctly, allowing time for what really matters in my courses: the thought processes and the statistical treatment of the information obtained.

Avantages :

It has all the features that I use, or need, in a very intuitive platform that allows me to focus on my surveys and my research without unwanted distractions. I can use it on my PCs and on my iPad without issues or complications, making it a very useful tool whether I am deploying a survey or teaching my students how to structure or deploy one. The reporting features are getting better with each iteration, although I still tend to use the trouble-free export features to do my own statistical analysis.

Inconvénients :

Nothing, really. The frequent updates have been keeping ahead of my expectations.

Harold
Consultant (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Sogolytics in an Academic Environment

5,0 il y a 2 mois Nouveau

Commentaires : I would recommend Sogolytics for it's ease of use, good templates, excellent question formats, and ease of sending out surveys and lastly depth of reporting capabilities.

Avantages :

Our school has used Sogolytics for 4 years. It has been an invaluable tool for our school to gain insight into how our students, parents and the community feel about a whole myriad of topics. We have found Sogolytics to be very easy to use, has great templates, is very customizable, and has the question formats that we need. It also has an excellent tool set for sending out surveys and tracking responses. The reporting of the results is also very good. We use the capability of downloading data into and Excel spreadsheet. This way we can format the data in any way we want and generate graphs.

Inconvénients :

It does everything we need. I can't think of a feature we would use that it does not have available.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services d'information, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Online survey tool that relies on most other competitors for it's product features

3,0 il y a 5 ans

Commentaires : Good for use, heavy on pockets!

Avantages :

Customer support is the main thing that I can talk about this survey software. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required. The overall user interface is decent, although, it cannot be compared to the other brands. It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof). However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing. Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!

Inconvénients :

It copies a lot of other survey tools and tries to replicate their premium functionalities. The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application. The tools are way too expensive and no comments on how their overall performance or scalability measures are!

ludo
Professor (Belgique)
Gestion de l'enseignement, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Use it and see the difference

5,0 il y a 2 mois

Avantages :

The application allows you to design from scratch a complete survey. All necessary methods are available and this is where Sogolytics distinguishes itself from competition

Inconvénients :

I cannot see any shortcomings in sogolytics. I like to use it as it is.

Cindy
Volunteer Coordinator (É.-U.)
Arts de la scène, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

User Friendly Software and Responsive Company

5,0 il y a 4 ans

Commentaires : SoGoSurvey has exceptional customer service!!! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.

Avantages :

Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Inconvénients :

Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.

Réponse de l'équipe de Sogolytics

il y a 4 ans

Cindy, thank you for such a thorough review! We are so happy to support non-profits like yours. I have passed along your accolades to our support team. I know they will be very appreciative! :)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Provide more flexibility even in its free version

4,0 il y a 5 mois

Avantages :

Compare to other online survey tools, Sogolytics provide more options even in its free version. They also provide free 1 year upgrade to premium for student and NGOs. The multilingual feature is also a huge plus.

Inconvénients :

Sometime the system can be too slow and unresponsive. However, it is not a huge deal once I get used to it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Enseignement supérieur, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Friendly user

5,0 il y a 4 ans

Commentaires : On my way to create a survey. I am suggested by my senior about SoGoSurvey. Great experience with SoGoSurvey and having some assists from SoGoSurvey chat. It's really friendly user. Thanks for making my life easier with SoGoSurvey 👍👍👍

Avantages :

- Quick respond from SoGoSurvey chat - Structured and well-organized software - Easy to use with the guide of Tooltips and samples - Friendly survey tools with nice graphic design

Inconvénients :

So far so good. Still on my way to explore the beauty of SoGoSurvey

Réponse de l'équipe de Sogolytics

il y a 4 ans

We're always happy to help! Enjoy your continued exploration of the platform. :)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Easy to get your data

5,0 il y a 3 ans

Commentaires : Overall, my experience with SoGo was great. Creating, editing, and distributing my survey was really easy. Real time data collection was a really nice feature, especially when some employees were out collecting data face to face. I would highly recommend using SoGo.

Avantages :

I used SoGoSurvey to do initial customer surveys. I found it to be easy to use and the data was presented in a way that I could easily understand. I really liked the different question options and the bridging. Both of these features made creating the survey convenient and exactly how I wanted it.

Inconvénients :

I would like to see SoGoSurvey better integrate with other software. Being able to directly access my contacts in MailChimp would make it easier to distribute.

Monni
Student (É.-U.)
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Sogolytics is Perfect for High School. College, Grad School & PhD Student!

5,0 il y a 2 mois

Commentaires : The customer service and response reply time is also phenomenal.

Avantages :

Sogolytics offers exceptional survey programs for doctoral students, featuring competitive pricing and robust features. It's the perfect tool for in-depth academic research, ensuring reliable and efficient data collection. Highly recommended for its value and user-friendly interface!

Inconvénients :

I found it by accident. They should advertise to students.

Kathryn
Registered Nurse (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I use SoGoSurvey to create online forms and it gets the job done beautifully!

5,0 il y a 6 ans

Commentaires : I work for a non-profit and I use SoGoSurvey to create online forms for volunteers to fill out and give me more information about them. I researched so many forms companies and didn't like how tedious the forms were to fill out online, or the price they were charging. (Most charge a monthly rate, and the volume of forms I will use each month didn't justify the cost.) With SoGoSurvey, filling the forms is simple and someone on a mobile device can do it as easily as someone sitting at a computer. The forms generated are clean, easy to read and allow some flexibility if you want to change up the design. I created a form using SoGoSurvey for my volunteers to give me basic info; then I created another form that volunteers can provide me with more background info and leave answers to open-ended questions. Finally, I have a reference form that I can email references. SoGoSurvey has made my job easier without sacrificing the quality/look of my forms. Best of all, it is free! If you are looking for a good forms software, give SoGoSurvey a try!

Avantages :

This software doesn't have to be limited to creating feedback surveys. I actually use it to create online forms for my non-profit. I have a lot of volunteers who want to come and I needed a way to create easy-to-use forms for them to fill out and give me the info I need from them. I started out using the "free" package and even under a pre-designed form, the software will allow you to go in and make changes to better reflect your needs. Just make sure you don't exceed the number of questions on the form or it will ask you to upgrade to a paid package. Because I work for a non-profit, once I was able to prove that I am indeed non-profit and advertised for SoGoSurvey on my website, they actually allow me to use the next level paid plan for free! I am very happy with SoGoSurvey and plan to continue using the software. Another awesome feature is that our volunteers can be English/Spanish speaking and SoGoSurvey has the option of choosing the language for the survey at the click of a button. This is such a key feature and I love it. (you will have to be able to speak the language you create the forms in, SoGoSurvey doesn't actually translate the content for you.)

Inconvénients :

I think navigating the actual site takes some getting used to. Once you are in a form, keep in mind that you will only see the form "on top" of the pile. What this means is there is a number counter, and you must click the drop-down arrow to see the other numbers of other surveys in order to review your responses. I think this could be improved, I would especially like to see the name of the person who filled out the survey used as an indicator in the "pile" of responses, rather than just a number. Also, when I print survey results it can take up to 6 pages with a narrow column of data, rather than 3 pages where the data takes up the entire page. It would be nice if this could be adjusted.

Zoe
Student (Afrique du Sud)
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

I am relieved and glad I found this platform, especially since they offer free student package.

4,0 il y a 7 ans

Commentaires : Benefits I received were applying for a free year student option that offered features such as export report, analysis of data, complex questions (features of plus package), in addition to customising which personalises survey to specific topic. Other benefits include fast and helpful customer support, there is a instant message section at bottom of page called 'Chat with us', allowed me to ask questions and receive answers quickly. The layout, editing and design features made it easy for me to edit, place questions, the templates of surveys gave me an idea of layout and questions which allowed me to use it as a guide but edit accordingly.

Avantages :

This review is on version 8.0 of SoGoSurvey. The layout and design are user-friendly in the sense of allowing you to customise the survey design and questions. The variety of questions ranging from standard multiple choice, grid options such as matrix grid, radio grid, check box grid; there are also rating scales, this allows you to chose the best option for what you want to get out of, which was helpful since I had complex complex questions that needed to be asked in different ways. The layout, type & text the look and feel in the visual settings section. There are predesigned templates you can chose from or edit it yourself by going into the menu bar on right, where you can edit the font(size, font type). The background option in the side menu allows you to choose from a variety of different background or you could include your own image as a background. I found the interactivity of the platform easy to understand, the icons, editing was made easy since you could paste your questions from Microsoft Word or another online survey platform and did not need to retype them. The basic package is a good way to introduce someone to the platform, since its free it allowed me to see the features, layout and questions offered as well as what is offered in plus or pro packages. In addition to being mobile friendly as well since the participants of survey I did and am doing are more likely to view and answer the survey on their mobile phones.

Inconvénients :

I have only used the basic package which is free, I used this package since its free yet it does not include some of the options the paid packages do. Question options such as the matrix grid, radio grid as well as advanced question options such as placing an attachment, rating radio button,rating drop down and horizontal radio are only available in the paid versions such as pro,plus and enterprise. If you want complex questions in the basic package that ask multiple thing such as matrix grid that has multiple choice and or rating scale, you need to use predesigned templates and edit the questions. You can also paste your questions from Microsoft Word or another survey platform into the survey but you will need to edit it, choosing the question type first then pasting the question in and the different options when you select edit. Since I used the free package I could not include my own logo. If you want to upload your own background image in the side menu bar in the visual settings section, it needs to be a jpeg, png or gif, not a pdf. You also cannot adjust the position and scale of this uploaded image, suggesting that simple or background images that are abstract are best. In addition the basic package does not include report export options such as excel and Microsoft Word.

Athena
Student (Malaisie)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Postgraduate's lifesaver

5,0 il y a 6 ans

Commentaires : As a researcher, i always found that data collection as well as analysis was always the most tedious thing in research, and i have always dreaded the process. However, it all turned around when i came across SogoSurvey. I actually get excited to further explore Sogosurvey. I read the reviews, and have heard good comments from fellow friends in the research field. Everyone recommends it! Though i have only tried the free basic package only, it was good enough to get me hooked on the ease of the whole thing and ultimately willing to get the plus or pro package. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms. I am extremely relieved that i came across Sogosurvey, after trying other survey platforms, i definitely choose Sogosurvey in a heartbeat!

Avantages :

I really liked that everything could be found in that page alone, rather than having to navigate from pages to pages like other survey tool that i have tried. The level of customization and user friendliness is astounding. I absolutely love that everything could only be a click away. I believe that it saves a lot of time, as it does not take long to watch the video tutorials and wait forever for the customer technical support to reply. I could get my questionnaires done and sent out in a day if i wanted to! I absolutely love the customer technical support. they take literally seconds to reply and provide you with helpful and precise instructions and solutions. The data exports and reports are great too, one need not worry about exporting reports and questionnaires, the formats and what not as they are easily done only a click away in a wide variety of export formats, which does not pose as a problem at all!

Inconvénients :

I've only tried the free basic package and i found that the free features given were a little too limited.

Stephanie
Student (Autriche)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great experiences with SoGo Survey!

5,0 il y a 8 ans

Commentaires : To finish my study of animal sciences, I am writing a master thesis on the subject of 'Parasite management in Austrian sheep production'. Me and my supervisors decided to distribute a online questionnaire to sheep breeders in Austria. The reasons were the easier and safer distribution compared to dispatch by mail, and the fact that I don't have to digitalise it myself to transfer them into the program for statistical analysis.
I have been searching for a online survey tool for months, but none of the providers I found, could suit my requirements. One the one hand, the software should allow me to create a professional questionnaire although I am technically not advanced. The more professional and reliable a survey is, the more the respondents are encouraged to answer all questions, I think.
On the other hand, I am a student with limited budget and my thesis is not part of a big university project, so my department does not pay for the subscripition fee. The costs for the software therefore should be preferably free.
Most of the providers (SurveyMonkey, umfrageonline.de, etc) have free trials, but the upgrades are mostly expensive. The fees per month are not affordable for me, and the billing for every response seems counterproductiv, because I want to get as many responses as possible, and can`t pay for every single one, due to my limited student's budget.
After I was really desperate on the search for a provider meeting my requirements, one of my colleagues recommended me SoGo Survey, because they offer a professional account for students for free. My colleague had positive experiences with the software. I was very happy and immediatly signed up for the basic account. I began to create my questionnaire, and found out that the tool is easy to use, the result looks very professional, even suitable for academic interests. An additional feature that I couldn't find at any other survey software, is to run reports on the responses. This is interesting during the survey, and will also be useful for the statistical analysis afterwards. Furthermore, the data can be exported easily to excel, csv, xml or spss, word or html!
I am glad to use SoGo Survey and looking forward to distribute my questionnaire and get lots of responses! I highly recommend SoGo Survey for everyone, especially for students like me. Thanks to http://www.sogosurvey.com/ !!
Stephanie Koller
Master Student at University of Applied Life Sciences Vienna

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Production audiovisuelle, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A very simple and quick surveying software.

4,0 il y a 5 ans

Commentaires : A very Fast survey system, just add questions and that's it, sogosurvey will take care of everything. I created future equipment buying opinion and found its better to ask people about it and give them a form and get them to think before asking. People can fill the form on their convenient time and mood which helps me to get the most accurate result and get to the conclusion faster.
Also, their feedback and experience with the maker company also help me how simple it is to get service done as I work in a pro-environment and we need out equipment fast or we encounter loss.

Avantages :

I needed to survey 20 people very quickly and I found sogosurvey with over 500 reviews, mostly positive as my first choice. I register using my google account and that's it. After registration, it's tutorial video explains a lot and helps me to start quickly. I started to add my question and within am hours my survey is ready. It is not an official survey but to choose the equipment for out future projects but all my participants think it is. It is a well-designed template and really nice report. I can do a pool but the survey is so much flexible.

Inconvénients :

I have to refresh the windows after adding the survey form template. And after that, it is very fast and usable.

Réponse de l'équipe de Sogolytics

il y a 5 ans

Hi! We're happy to be the platform you are using to help you select equipment for future projects. You made the right choice to go with SoGoSurvey for quick set-up and ease of use!

Craig
I.T. Lead (R.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SoGoSurvey does the job for us

5,0 il y a 4 ans

Commentaires : We have been using SoGoSurvey for a number of years now for our small charity and find it an invaluable tool for collating feedback from our course attendees. The range of features available within SoGoSurvey allows us to easily collect relevant information in an informative way. SoGoSurvey truly is an example of well delivered feedback and questionnaire device suitable for modern working environments. Its ease of use when creating surveys is comfortable to even novice users and for the more experienced among us, complex multi-level feedback forms are a doddle. And the end user experience is just as fluid; questions are clear – presented in a variety of available skins, themes and colour formats, question types are easy and straight forward to understand – multiple choice, multi-answer, true/false and many more! SoGoSurveys ability to deliver your questionnaire in a variety of formats is quite impressive and modern and certainly something we at BASICS are looking into utilising more. We currently provide our participants with a direct hyperlink to our various forms and questionnaires however embedding these forms is something that really excited us! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to any business.

Avantages :

Full range of questionnaire features and question types. Multiple methods of creating and sharing reports. How quickly support reply to requests.

Inconvénients :

When first looking at creating a survey or report it's not instantly obvious how to use things but once you dig into it all the features we need are there.

Réponse de l'équipe de Sogolytics

il y a 4 ans

Wow -- this rave review has made our day! Thank you for taking the time to detail so many of the SoGoSurvey platform features you have utilized. We love how knowledgeable of a customer you are, particularly around survey creation! Thank you for your time!

Wyatt
Social Worker | Quality Management (É.-U.)
Organisme social ou civique, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Powerful

5,0 il y a 4 ans

Avantages :

Our organization has been using the software for about a year and we have used it for things from administering quizzes for training, voting on committees, and most importantly, client satisfaction feedback. This software has been amazing, and I look forward to continuing our work with the software into the future.

Inconvénients :

There are TONS of features. That said, printing reports has been a challenge.

Réponse de l'équipe de Sogolytics

il y a 4 ans

We're so glad to have you as a customer, Wyatt, and happy to help with all forms of client / customer satisfaction measurement.

Douglas
Sales executive (Kenya)
Banque, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best survey app

5,0 il y a 5 ans

Avantages :

SoGo survey is user friendly and rsdy to create surveys.Has a back ground oprion where you can edit /customize an image of your choice.Has designed templates which you can edit.Has a variety of questions including multiple choice,grid option such as matrix grid,check box and radio grid.It gives you a variety of languages to choose from and this is extremely useful since people can answer surveys more correctly when asked ina language they clearly understand.The customer suppoty is professional and helpful within shortest time possible.Gives you an option to export data ib desired format.Offers a free basic package for trial .Has an excellent reporting tools.Has been so useful when getting feedback from clients regarding sales in order to improve services.

Inconvénients :

The free trial is limited to a particular no of questions and thus forced to use a paid version to accommodate more questions .SoGo survey is unique in its own way compared to other survey apps.

Eduardo
Head of Sales (Venezuela)
, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

SogoSurvey with polls, quizzes and more!

5,0 il y a 6 ans

Commentaires : SogoSurvey has given me a better comfort when sending surveys to clients, it has also given me some business advance, since I have managed to diversify the questions with polls or quizzes.

Avantages :

What I like most about SogoSurvey is that it not only dedicates itself to the elaboration of surveys, but as secondary areas, it offers the facility of carrying out short questionnaires, quizzes and polls, in this way I can diversify the areas where I can question clients that consume my products or services.

Inconvénients :

I do not like the prices of SogoSurvey, I consider that this is a very good software and that it has interesting functions, but its prices should be lower and more consistent since the questionnaire area is very comprehensive and necessary for any company, be it small or big.

Alfred
Executive Director (Canada)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Signed up for a Basic Membership of SogoSurvey three years ago, and observed its remarkable growth!

5,0 il y a 7 ans

Commentaires : Free Annual Nonprofit License.

Avantages :

SogoSurvey has grown into a premier survey package that can meet the needs of any nonprofit organization. I am very impressed with the comprehensiveness of board and staff evaluation templates, and the ease with they can be customized. I have tested several online survey tools, but none of them seem to balance the needs of business, academia, and nonprofits in the way SogoSurvey does. Designed with the corporate sector as the target market. In this regard, SogoSurvey is very well-balanced! My experience with customer support, though very limited, has been very responsive.

Inconvénients :

No major cons in my experience using SogoSurvey. However, it is not as intuitive as I would like; some steps in the survey creation process take a bit longer. Perhaps it's because I am using the basic version. That will likely improve in subsequent releases, or with a higher version.

Janet
Special Education Recruitment Specialist (É.-U.)
Enseignement supérieur, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Best for improving validity of survey results

5,0 il y a 4 ans

Avantages :

I took an Educational Survey Research course that asked each student to research a survey tool and present to the class. I had looked into SoGoSurvey because I was looking for a tool with more advanced branching options. As a doctoral student, I really wanted a survey tool that could be designed from top to bottom. I like how SoGoSurvey allows for visual design changes, as well as having a large selection of advanced question type tools. Therefore, as a student I think it's worth the money to invest in this tool for something as important as conducting your dissertation research, as they give am amazing discounted rate for students. I look forward to using this tool more for my own research!

Inconvénients :

I had initially used the pro free trial to demonstrate its functionality for the rest of the class. However, once the free trial ended, I wasn't able to access my draft and couldn't get access to my survey because it was not backwards compatible with the free version. So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment. So just a warning to those who are looking into the free trial, if you use any of the question types that are not part of the free version, you will lose access to the entire thing once the trial is over.

Réponse de l'équipe de Sogolytics

il y a 4 ans

Thanks for the review, Janet -- we hope your presentation went well! You are always welcomed to reach out to our support team (support1@sogosurvey.com) should you have questions about your account. :)

Garry
IT Manager (R.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Survey Platform

5,0 il y a 5 ans

Commentaires : We have been using SoGoSurvey for about 5 years now. They offer FREE education plans.
The survey platform this excellent, the tools are very well laid out and simple to use. You can save your questions in answer banks so you can use them time and again. There is a VERY useful reminder email function too. Oh and not to mention the awesome analysis tools. You can get your results in charts and put in a PowerPoint in just a few clicks. This used to take days of work.
The customer support is great too. Very quick to respond to our questions. We hope to use this for the next 5 years. Thank you SoGo.

Avantages :

FREE education plan Easy to setup Easy to use Feature rich Reminder communication

Inconvénients :

No cons to the software. It just works!!! Thank you.

Réponse de l'équipe de Sogolytics

il y a 5 ans

Garry, thank you for the kind review. We're thrilled to hear stories about how SoGoSurvey has saved time for our customers! Particularly when it comes to reporting: a few clicks of your mouse and you've got reports that would have otherwise been time intensive. :) Thanks again for sharing!