Avis clients sur VidCruiter

Great service

Commentaires : I use vidCruiter daily. They provide great service and support. Making my life as a recruiter easier. The interface is easy to use. All the features help me organize and track all of my candidates.

Avantages :

Keeps me organized, and helps me track candidates

Inconvénients :

Sometimes it can be slow and doesn't work as fast as I want it to.

VidCruiter is warmly recommanded !

Commentaires : With Covid-19, we needed to organize online interview to not block our recrutment process for the Belgian government. We often use study cases and we needed a tool wich allow to do that in a safe environnment to avoid cheating. Now, we can !

Avantages :

You can personnalize and adapt the tool following your needs and your company's process. The sky is (almost) the limit for the support team wich is friendly and very costumer oriented. They always find a solution to your questions (even though you have very special asks and process like us ^^)

Inconvénients :

There are so many possiblities and a such flexibility that it's impossible to use it and personnalize it by yourself without a strong support (wich is provised !) and practice (but once again, the support team helps you at every step).

Not very interesting or engaging

Commentaires : Recruiting has been made easier with Vidcruiter.

Avantages :

I found Vidcruiter to be a novel concept and a helpful element o the recruiting process to an extent.

I love using VidCruiter!

Commentaires : Since day one, our Account Manager has been very helpful and always friendly and understanding. If we have a problem, we don't have to wait longer than a few days to get it resolved. Their customer service is very friendly and informative, and always eager to help out.

Avantages :

I love how easy it is to use. Even things that seem somewhat intricate, their customer service is great and they're always there to help you.

Inconvénients :

There are some features that I believe should be added such as having certain hiring managers automatically tagged to a location, or to be able to filter tagged candidates to the top of each position. But overall, it's very easy to use.

Alternatives envisagées : The Applicant Manager et Greenhouse

Pourquoi passer à VidCruiter : The other products seemed somewhat expensive and didn't have the right features we were looking for. VidCruiter seemed easier to use and more applicable to our hiring needs.

K-12 School -- it works for us

Commentaires : We are a network of charter schools in Philadelphia. Our recruitment team uses VidCruiter software in conjunction with Salesforce. We signed up for VidCruiter so that we could free up recruiter time during phone interviews. We were limited in the number of people that we could conduct phone interviews with, so our process relied very heavily on resume screening. VidCruiter has allowed us to interview FAR more people and to consider people seriously beyond a resume. Candidates enjoy the flexibility in scheduling and the ability to re-record their answers. As a recruiter, it is nice to reserve phone interviews for critical roles or follow up questions.

Avantages :

Customer support is amazing. Delightful, really. Replies are fast and issues are resolved quickly. It is very much a selling point that has allowed us to renew for the last couple of years.

Inconvénients :

Occasionally, video load time lags both as a reviewer and for candidate participants. I'm not sure why. As a reviewer, this means it takes me a bit longer than I'd like to watch a video because it will stream the first few seconds and I have to keep pausing it to let it buffer. I am confident that it isn't my internet connection because I can easily enjoy Netflix and YouTube without this issue. The way of creating positions and adding questions to positions is a more time consuming than I'd like. For me, this is where I lean on the support team who graciously create positions for me in what seems like lightening speed.

Vidcruiter

Commentaires : Very strong customer support. Tech issues have been a challenge but they are always available.

Avantages :

Great for on demand video interviews. Strong customer support team.

Inconvénients :

Calendar integration is challenging for panel interviews. We have had tech issues here and there for the live interviews as well but the customer support team is strong and trying to resolve.

Alternatives envisagées : HireVue

Second to none for Video Interviews

Commentaires : The team is very quick to respond and action anything we request added, modified, or changed. They are working to roll out new changes all the time.

Avantages :

We hear from candidates constantly that they have not experienced anything like the video interview capability. Our managers benefit greatly from being able to share the links saving valuable down time between interviews.

Inconvénients :

Having the ability to have built in checklists to ensure compliance would take the document onboarding processes to the next level.

VidCruiter customer service is second to none

Commentaires : Just outstanding. [SENSITIVE CONTENT]'s team is like... friends. Coworkers. I have to remind myself sometimes that they are an entirely different company who likely have other clients beyond just me. It feels like I'm the priority, and I deeply appreciate it.

Avantages :

I'm fresh out of public education and have never used a system like this. So for my first, you've set the bar high! In particular, the customer service support team is amazing! Their turn around time, problem solving, and "teaching a girl to fish" way of working together, has me feeling like they are legitimate colleagues.

Inconvénients :

I don't have anything to compare VidCruiter with. I guess the only thing is, we also use Bullhorn, and if there were an integration system, I would LOVE that, but a little "copy/paste" isn't killing my time.

Very impressed

Commentaires : I have yet to encounter a company that has made implementation as easy as VidCruiter has made it. We have been fortunate to have [SENSITIVE CONTENT] and his team to partner with. They have been fantastic to work with. If we encountered any shift in a process, they have been quick to provide solutions and a fast turnaround time. Also, the technical support offered has been a great feature for all of our users to get prompt assistance. I cannot say enough good things about our experience.

Avantages :

The ease of customizing it for each role and being able to screen higher caliber talent.

Inconvénients :

Along the way, if there have been features missing or specific needs that we have requested, [SENSITIVE CONTENT] and his team have been fantastic about providing solutions and implementations.

Canadian Track and Field Championships - 2014

Commentaires : We contacted Vidruiter to help us transition from a paper only volunteer application process to an online application process. We knew were going to get hundreds of applications as this was the second year in a row for us hosting the event. The online platform we that VidCruiter developed in very close collaboration with us was superb.

Avantages :

As Chair of the Volunteer recruitment and accreditation committee (and a volunteer myself), it was very important to me that I be able to manage the information from the applications and that it be as automated as possible. The product they developed achieved this in spades and I was able to focus more on the volunteer's experience and assistant the rest of the committee rather than staying on top of all the paper. Working with the staff at VidCruiter was a very positive experience and they grasped what we needed while coming up with their own innovations that were really helpful. Response time on questions was very good and I can honestly say that I always got an answer quickly.

VidCruiter Review

Commentaires : The advantages of VidCruiter are the benefits the program gives to our hiring managers. They can review interviews at any time and any place as long as they have an internet connection. They aren't limited to sitting at their desks in their offices watching video interviews when other work needs to be more of a priority. Also, any number of managers can review the same recruitment by sending individual links to them. Managers can also review the interviews by question which allows them to view how each candidate answers a specific question making it much easier for them to grade. On the candidate side of the program, the interview can be set up to allow them to make a few attempts before they finalize each question. In addition, it allows the candidates to view the questions in advance to be able to prepare their answer. We receive mixed reviews from managers. Some don't want to use the program while others are excited to try it out. Our recruiters sell the concept of using the program and communicate the advantages to managers. We have had greater success when we provide more information. The downside to VidCruiter is that it is moderately challenging to learn. Once the program is understood, it's fairly easy to navigate but it takes using the program several times to become familiar with it. The user interface is pretty straightforward. In addition, VidCruiter does not have a user manual to refer to in the event of a question, though customer service is usually available to answer questions as they arise. A user manual would be a nice addition. Also, many applicants opt out of interviewing if they have to do it on video. This would be the case with any video interview program. The agency could be missing out on great candidates if the candidate chooses not to interview. Another challenge for applicants is the availability of a computer with a web cam. Our agency will assist with providing a place for those candidates to interview, however, it is an inconvenience for the candidate. Overall, I think VidCruiter is a good program. We have heard from other agencies that use a different program and have heard that it is much more difficult to navigate. This program specifically requires the candidate to download a separate software program to their computer or phone to be able to connect to the program to interview.

Avantages :

User interface Ease of use for the candidates Ability to have multiple reviewers Candidates can make more than one attempt at each question Customer service is great

Inconvénients :

Challenging to learn Candidates may not have access to web cam Candidates opt out of interviewing if they are required to do it on video

VidCruiter Review

Avantages :

VidCruiter has cut the initial interview stage of our recruitment process in half! This software integrated with our ATS, and with a click of a button we are able to send a customized email invite, complete with a link, to their own video interview! Each applicant is able to submit their video responses when it works best with their schedule, and the recruiters are notified as the videos are completed. These videos can be rated so the candidates receive a score, thus quantifying the process. The set up and configuration was a breeze to use, and we are able to customize and make updates as our process updates as well. I would recommend to those looking to cut down on their interview process timeline, and improve the candidate experience as well!

Inconvénients :

While the system does configure with different software and devices, sometimes there are glitches that cause applicants to lose the ability to complete the video response - especially when the program is set to only accept one answer.

Made our recruiting easier!

Avantages :

What I like most about VidCruiter is that they offers so many options to customize each of the video interviews you setup in the system for all the positions you are interviewing for as a company. For example, you can customize prep time, response time, amount of re-records, and the types of questions (typed short answer, video response, multiple choice, etc.) for each of the interview questions you have for your positions. Additionally, VidCruiter offers an audio recording option for those without the resources to complete a video interview or for those with disabilities.

Inconvénients :

What I like least about VidCruiter is that the standard reporting options are fairly limited during implementation. Also, as a video interviewing provider, VidCruiter lacks some of the features such as facial recognition that is available with some of the larger providers.

Best ATS I ever used

Commentaires : I can really go paperless.

Avantages :

I can add unlimited amount of position in this system, I can add pictures to the system, I can send a delayed email to candidates, I can send report on each product, This is linked with out payroll department.

Inconvénients :

Not being able to blacklist a candidate, not being able to have the question rotate, our evaluation not being scored individually (but this is being worked on).

Vid Cruiter Review

Commentaires : We have been using VidCruiter for almost a year now. We do a lot of recruiting at the front line agent level in Canada and Jamaica. Vid Cruiter has helped us become more efficient by allowing us to have our entire recruiting process in one data base. Everything we need is at our fingertips. Rep was extremely knowledgeable and guided us through the entire set up process. He always had time for us.

Avantages :

We get all the information we need from the candidates as opposed to our recruiters doing the pre screening interviews. It saves us a tremendous amount of time. All the information we need is in one spot. Great for profiling.

VidCruiter facilitates the recruitment process.

Commentaires : I highly recommend VidCruiter. The team, customer service, and software platform facilitate the recruitment processes at each stage. They are extremely polite and friendly. What I appreciate the most from[SENSITIVE CONTENT] and the team is that they are doers, always running the extra mile, with a we-can-do aptitude.

Avantages :

The software is very friendly. The technical support is top-notch and the manager handling your case has ensured to streamline the challenges associated with recruiting. Great expertise, super client-orientation skills.

Inconvénients :

There are some minor issues in the software that needs to adapt to the needs of the customers when the VidCruiter templates do not match with the company's processes. This issue however has been overcome with [SENSITIVE CONTENT]s ability, knowledge, and great soft skills.

Vidcruiter Review

Commentaires : Our school network has been using vidcruiter for a little over a year. We have been very pleased with the product. Our applicants have not had a trouble accessing the video interview software. The customer service is an excellent customer and the customizable software to meet all of our needs.

Avantages :

Customizable to meet all our needs. Excellent, receptive customer service.

Inconvénients :

None at this time.

Quite easy to use and functional

Avantages :

Its user friendly, functional, technically sound and applicable. I especially, like the feature for uploading of resume and application letters. Additionally, the live interviews hyperlink and notes are also good.

We Love VidCruiter!

Commentaires : We use this software to help us manage between 1500-2000 applications to our Venture for Canada program annually. It simplifies the process for us and saves us countless hours of work. We would recommend them highly. :)

Not User Friendly

Avantages :

Customizable to the organization's requirements Many functions available Great customer support available

Inconvénients :

Slow server Complicated to use Poor user interface and experience Hard to learn Did not think through on the user journey

Great mobile friendly HR tool

Commentaires : My overall experience is good.

Avantages :

VidCruiter has been a great addition to my team. It wasn't difficult to setup and my team could easily start working on it, due to the good looking UI that it brings. I've contacted their customer support once and they were very friendly and helpful.

Inconvénients :

I haven't experienced anything that I disliked about VidCruiter. I also didn't use it for so long though.

The easiness of use is what sets this product apart from competitors

Avantages :

This product was very easy to use and the most effective program in conducting video interviews. Recruiting from long distances used to be difficult until this application, now interviewer and interviewee can easily connect without any complications.

Inconvénients :

This product works great, but not many people know about the software. On the plus side it is very easy to make calls and interviewee's don't have problems figuring out how to connect during the interview time.

Very Efficient

Commentaires : I use VidCruiter every day to schedule interviews. It is a complete time saver and is easy to use. A great feature is a video-chat option. Love this service!

Avantages :

It is very user-friendly even if you have never used the application before. The customer service is also extremely supportive and available.

Inconvénients :

There can be minor glitches here and there but technical support is immediately responsive.

Good software, even better team!

Avantages :

This software is easy to use and made the process of compliling our data smooth. The customer service team is the best I've experienced. Team members are all knowledgable and are always available to assist.

Inconvénients :

As with any software, there are limitiations, especially when it comes to specific needs. This software covered 95% of my needs.

Great product

Commentaires : VidCruiter is very supportive and quick. They also are flexible and easy to work with. The system is new for us but is saving us so much time. This has been a quick and yet worthwhile system for us.

Avantages :

The support team is awesome. They are able to customize platforms for our specific needs.

Inconvénients :

We've had to do some work arounds but it is our first time so it's good for our needs.