--- description: CAQ.Net : qu'en pensent les utilisateurs ? Lisez les avis clients sur CAQ.Net, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CAQ.Net - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de la qualité](/directory/30099/quality-management/software) > [CAQ.Net](/software/127367/caq-compact-net) # CAQ.Net Canonical: https://www.capterra.fr/software/127367/caq-compact-net > Solutions modulaires de gestion de la qualité pour tous les secteurs et toutes les tailles d'entreprises. > > Conclusion : 5 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CAQ.Net ? Cette solution s'adresse à tout type d'entreprise et à toutes les entreprises de gestion de la qualité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 5 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 5.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CAQ AG Factory Systems - **Pays**: Rheinboellen, Allemagne - **Entreprise fondée en**: 1993 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site) - **Langues**: allemand, anglais, espagnol, français - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Aruba, Australie, Autriche, Bahamas, Barbade, Belgique, Belize, Bermudes, Bosnie-Herzégovine, Bulgarie, Canada, Chine, Chypre, Corée du Sud et 68 de plus ## Fonctionnalités - Alertes/Notifications - Analyse des causes profondes - Codage et contrôle de documents - Contrôle de qualité - Gestion de la conformité - Gestion de la formation - Gestion de la maintenance - Gestion des audits - Gestion des changements - Gestion des formulaires - Gestion des incidents - Gestion des inspections - Gestion des plaintes - Gestion des risques - Gestion des tâches - Gestion des équipements - Logiciels d'actions préventives et correctives - Piste d'audit - Planification d'audit - Rapports et statistiques - Suivi des non-conformités - Tableau de bord - Évaluation des risques ## Intégrations (22 au total) - APplus - Abacus - CSB-System - DeepL Pro - ELIAS - IFS Cloud - IFS Ultimo - Infor CRM - Infor CloudSuite - Isah ERP - Microsoft 365 - Microsoft Azure - Microsoft Word - ORDAT.ERP - PSI ... et 7 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion de la qualité](https://www.capterra.fr/directory/30099/quality-management/software) ## Catégories connexes - [Logiciels de gestion de la qualité](https://www.capterra.fr/directory/30099/quality-management/software) - [Logiciels d'audit](https://www.capterra.fr/directory/30664/audit/software) - [Logiciels d'action préventive et corrective](https://www.capterra.fr/directory/31343/corrective-and-preventive-action/software) ## Logiciels similaires 1. [MasterControl Quality Excellence](https://www.capterra.fr/software/148577/mastercontrol) — 4.5/5 (527 reviews) 2. [Isolocity](https://www.capterra.fr/software/148633/isolocity) — 4.7/5 (58 reviews) 3. [Qualio](https://www.capterra.fr/software/134050/quality-management-software) — 4.6/5 (128 reviews) 4. [KAWAK](https://www.capterra.fr/software/211071/kawak) — 4.6/5 (322 reviews) 5. [Dot Compliance](https://www.capterra.fr/software/192574/dot-compliance) — 4.4/5 (84 reviews) ## Avis ### "20 Years of Positive Experience with CAQ.Net" — 5.0/5 > **Maik** | *3 mars 2026* | Conseil en gestion | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about CAQ.Net is its modular structure and fully integrated approach. The system is user-friendly and offers numerous interfaces to ERP and measurement systems, making it easy to integrate into existing IT environments. The Document Management module ensures structured workflows, clear version control, and strong audit readiness. In addition, the Compliance and Risk Management functionalities provide a systematic and transparent way to identify, assess, and monitor risks. Combined with its very good value for money, CAQ.Net delivers a powerful and well-rounded quality management solution. > > **Inconvénients**: Honestly, I can't say anything negative about the software. The support team is extremely competent, and response times are fast and reliable. If I had to suggest one improvement, it would be the form creation, which could be made a bit more user-friendly. But that's really nitpicking. > > I have been working with CAQ.Net for over 20 years in various consulting and implementation projects. During this time, I have seen the software continuously evolve and adapt to new requirements. From my perspective, the modular and fully integrated structure is a major strength, as it creates transparency and ensures consistent data across all quality processes. The Document Management and Compliance \& Risk Management modules particularly stand out, supporting structured workflows, audit readiness, and proactive risk control. Overall, CAQ.Net offers excellent functionality combined with very good value for money, and my long-term experience with the system has been consistently positive. ----- ### "Excellent outil de gestion" — 5.0/5 > **Armand** | *6 janvier 2017* > > Nous utilisons le logiciel CAQ AG depuis 1994. Tous les ordinateurs sont équipés de CAQ comme système central d'assurance qualité. Avantages : Toutes les données importantes stockées sur un serveur SQL. Aperçu transparent des données et des processus. Surveillance en ligne de tous les processus pertinents du système de gestion. Système unique de suivi des actions et des échéances. Accès aux données de l'ERP et d'autres bases de données. Feedback positif des clients, des fournisseurs et des organismes de certification. ----- ### "CAQ QEN Partner-Review" — 4.0/5 > **Mario** | *26 janvier 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The consistency between the individual modules enables effective, transparent and holistic quality management. > > **Inconvénients**: As it is a standard product, there are better tools available for individual specialist areas (e.g. FMEA-Tool, Process Management-Tool). > > The software covers a wide range of requirements across various industries and now also has a very user-friendly interface. ----- ### "Flexible CAQ system with strong support and high automation potential" — 5.0/5 > **Christian** | *1 avril 2026* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Very flexible system that can be configured without programming skills. Strong and reliable support that helps implement workflows. Once you understand the logic, it can be applied across multiple modules like complaints, inspection planning, and maintenance. Powerful automation features such as escalation workflows and email notifications significantly improve process control. Excellent for standardization, data quality, and KPI tracking. > > **Inconvénients**: Initial setup and structuring require time and a clear concept. Without defined standards (e.g. error catalogs), the system can become complex. Administrative know-how is needed to fully leverage the system’s potential. Nowadays with AI strategy Planing for failure glossars or Standard data bases not really a big Deal. My proposal on the beginning would be to call the Support, when you have any questions. They will help you immidiatly. > > I have been working with a CAQ system for about 12 years initially as a user in complaint management and initial sampling, and later also in administration. Even as a user, the system offered everything needed for day to day operations. Its high flexibility is particularly impressive: many functions can be customized without requiring programming knowledge. Especially in the early years, when we didn’t have a dedicated administrator, I was able to implement changes easily with the help of support. The support team was always easy to reach and solutions oriented. As my experience grew, I was able to delve deeper into system administration and map out complex processes. One example is a three-tier escalation process for overdue complaints: automatic notification of the employee, followed by the team leader, and finally the department head each triggered by a timer via email. This has significantly contributed to making our processes more stable and transparent. By introducing clearly defined error glossaries, structured error groups, and locked master data, we were able to significantly improve data quality. Combined with stored text modules and libraries, the system became a true productivity tool: standardized customer communication was possible with just a few clicks, without any manual text entry. Once you understand this logic within the system, it can be easily applied to other modules. Whether it’s inspection planning or maintenance management: the same principles apply here as well. Automatic notification chains for overdue maintenance, clearly structured maintenance plans, and defined error scenarios can be efficiently established and scaled. A major advantage today is the support provided by AI: whereas in the past a great deal of time had to be invested in structuring fault catalogs, today it is possible to establish a solid foundation and a well-thought-out system logic much more quickly. Overall, the CAQ system thus becomes a true control tool. Key metrics such as complaint processing times can be transparently evaluated and specifically improved. This allows concrete goals such as a complete 8D report within 30 days to be systematically tracked and achieved. At the same time, audit compliance and process quality increase significantly. Advantages: High flexibility without programming knowledge Excellent support Scalable to various modules (complaints, inspection planning, maintenance) Powerful automation and escalation logic Efficient key performance indicator tracking and analysis Significant increase in efficiency through standardization Disadvantages: Getting up to speed with administration takes time Without a clear structure, the system can quickly become complex. With AI as a Consulting for you special Company structure it makes it much easier ----- ### "Excellent produit pour la gestion de la qualité" — 5.0/5 > **Florian** | *10 mai 2016* > > C'est un excellent produit pour gérer notre système de gestion de la qualité. Notre système QM est basé sur la norme ISO 9001:2015. ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/127367/caq-compact-net) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées