Avis clients sur Pipeliner CRM

En savoir plus sur Pipeliner CRM

Pipeliner CRM favorise un engagement utilisateur exceptionnel grâce à son interface conviviale qui permet de bénéficier d'un taux d'adoption élevé et d'un retour sur investissement plus rapide.

En savoir plus sur Pipeliner CRM

Avantages :

Helps in sales automation, As a CRM, PipeLiner provides a very simple and user friendly interface.

Inconvénients :

Sometimes one find it difficult to Understand.

Pipeliner CRM - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,5
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

Pipeliner CRM a reçu une note globale de 4,6 étoiles sur 5 d'après 205 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (205)

Kannan
Kannan
Founder & CEO ()
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Pipeliner CRM - Customer Success Platform built on Principles by Sales Professionals for Sales Professionals

5,0 il y a 7 ans

Commentaires : Salespeople are a rare breed. They love meeting and/or talking to customers all the time. For them, productivity is measured in terms of number of deals closed every month. They are the entrepreneurs within the organization. They think the company runs successfully because of them. And they are simply right. They have no time to do data entry. They simply do not have the time to follow cumbersome procedures. They want a CRM product that simply thinks like they do. And Pipeliner fits the bill perfectly. I am yet to see a product that is crafted for the Salespeople. As a salesperson, I am in love with Pipeliner, the CRM Software that made me fall in love with Sales again.

Avantages :

Ease of Use Integration with Apps that you use Visualization of Sales stages No expert skills required Lets you focus on the right leads at the right time Always available on the cloud and on your mobile devices [Android, iOS apps] - whether you are connected or not. Auto Syncing once you are connected. There are no multiple editions to choose from. Single edition and you get all the features at one low price. Over a 3 year period, you will pay 50% less than the popular cloud app [that tries to do everything under the sun completely ignoring the very purpose with which the company was started or what their name means]. Whereas Pipeliner is built for the Sales Force. To empower them in true sense. What's more? You would have achieved more sales than if you use the popular cloud app. And cultivated happy customers for life. Do you want more sales ? Do you want to manage your sales leads with utmost sophistication ? Do you want to make sure your sales people focus on the right clients at the right time ? Do you want to see your pipelines visually ? Do you want instant intelligence on everything about Sales at your fingertips ? Do you want your sales people to fall in love with Sales again ? The answer is "Pipeliner CRM". Go for it. You will NOT have any regrets.

Inconvénients :

Nothing whatsoever. I have no complaints at all.

Robert
President (Canada)
Produits alimentaires, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

Pipeliner CRM - Powerful and Flexible

5,0 il y a 3 ans

Avantages :

Pipeliner CRM system is very visual and easy to navigate. The visual Pipeliner makes it easy to track and manage the different stages of your project pipelines! The Navigator feature gives an instant visual update on what indicators are lagging and progress vs sales targets.

Inconvénients :

There is not much to dislike with this software. Initial set up can take a little effort (no more that others), but once complete little effort is required to maintain and use this program.

Agustin
Agustin
COO (Allemagne)
Internet, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Really bad tool if we think that MKT and Sales are one team

2,0 il y a 3 ans

Commentaires : If I work alone in my own company really good, if not I would look for another option.

Avantages :

From a sales point of view it was really easy to use the pipeline and forecast as well as setting future tasks

Inconvénients :

Really bad experience or no MKT tools, reporting is not a strength of this product either which make it useless.

Utilisateur vérifié
Founder (Bulgarie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Amazing Lead Management CRM

5,0 il y a 3 mois

Commentaires : It is worth to test out Pipeliner, if you need lead management with powerful features and a lot of customization options.

Avantages :

The easy way to move your leads across your pipe, the powerful filtering features make Pipeline an excellent tool for each lead manager.

Inconvénients :

I was missing some integrations when I used Pipeline but I see now they are available.

Charles
PRO (Nigeria)
Exploitation minière et métaux, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

The Best CRM Software in Town

5,0 il y a 3 ans

Commentaires : Pipeliner CRM is a software that I have used for my business over a period of time, and I can testify that it is quite easy and cheaper to use than other softwares for CRM. The quality and durability is immeasurable and very refined. It can track and save lead information that can help you generate sales.

Avantages :

I like almost everything about CRM Pipeliner, but I love it mostly because it's easy to use, and its quality is unquantifiable. So, Pipeliner CRM is the kind of CRM that I recommend for anyone who wishes to be successful in his sales activities and digital marketing in general.

Inconvénients :

What I like least about the Pipeliner CRM is the clip tool that enables user to save lead generated from the internet websites.

Isaac
Regional Sales Manager (Nigeria)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

A Top Notch Customer Relationship Management Tool.

5,0 il y a 2 ans

Commentaires : I have used Pipeliner CRM and I can tell you that its worth the value of your money!

Avantages :

It has top notch Graphic User Interface with Seamless ability to Integrate with other applications. Its also easy to navigate.

Inconvénients :

Its only a CRM tool.I wish the producers can make other competing softwares aside the CRM Key features it has.

Areful
asst.manager (Bangladesh)
Matériel informatique, 51-200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : SoftwareAdvice

Pipeliner CRM is the best sales software in CRM community .

5,0 il y a 3 ans

Commentaires : Pipeliner CRM solve all problem of a sales company .to use this CRM software in a company we can get report of many module like account management, contact management, lead management, opportunity management & activity management.

Avantages :

To use this CRM software in any sales related company then they can get any sales report within short time. it is also easy to use for both sales people & company owner.

Inconvénients :

In pipeliner CRM i don't get any disliking features.because all features in this CRM are related to a sales company directly.sales people & company owner get all report with one click which are related with them.

Sarah
Sr Sales and Growth Analyst (É.-U.)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

LCG Inc

5,0 l’année dernière

Commentaires : We are using it for Pipeline and Contact Management.

Avantages :

The analytics and built in report generation are top notch. CRMs should be able to spit out reports based on your data. Pipeliner does, and in a way that is easily digestible.

Inconvénients :

The only thing I'd like to see them be able to do is spit out slides...but it wasn't a deal breaker.

Bob
Sr. Director IT (É.-U.)
Biens de consommation, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Good CRM and Opportunity Solution

4,0 il y a 8 mois

Commentaires : From an IT perspective the product is built well, responsive, and feature rich.

Avantages :

Very well designed. All web based and can be easily customized.

Inconvénients :

Automatizer should be included in base product. SSO/Active Directory isnt really integrated well into the permissions and access control.

Andrew
Client Success (É.-U.)
Automatisation industrielle, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Powerful CRM Tool

5,0 il y a 8 mois

Commentaires : Provides company-wide visibility into Account information and history in order to provide our Accounts a better experience.
Establish clear Ownership, Action items, and Next Steps to Accounts, Contacts, and Opportunities.
Provide a clear method to triage new Website and other external leads and integrate them into the Sales Workflow.

Avantages :

Very intuitive interface for account, contact, and opportunity tracking. Powerful API for interfacing with our ERP system. Responsive to feature and issue requests.

Inconvénients :

Billing can be unclear as to which features are included for which user levels. Have hit barriers with the reporting tool.

Paul
Marketing Manager (R.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Recommended. Not the most intuitive to use, but powerful and customisable.

5,0 il y a 5 ans

Avantages :

The overall experience of signing up and installing the client software is good and we have had no technical issues. Customer support is good and documentation is available for using and customising the interface. For example we wanted to add a margin value field to each qualified opportunity and although this was not a default field it was easy to find instructions as how to do it. The new field is calculated and can be used for graphs and reports so we can see relative margins against project values. Pipeliner lets you run more than one pipeline and we have two, one for new sales and one for existing customer development. This makes it easier for sales team to keep their workload balanced between the two activities. The management reports feature is extremely useful and enables our directors to quickly see how the sales team are progressing in terms of wins, losses, potential and actual sales.

Inconvénients :

Our directors want to encourage the sales team to add follow up actions after events. Unfortunately, you cannot add a telephone call or email as the follow up to a meeting. We have posted it as a feature request, but it is a surprising and pretty pointless limitation. Who wouldn't follow up a meeting with a phone call? It would also be nice if the pipelines could be colour coded as it can be difficult to know which one you are working in. Our only caveat is that should your internet connection fail and you carry on working, the 'auto-synch failure' alert is very small and easily overlooked. If you have to reboot the PC to solve the internet connection you will lose all the work added after the synch failure. We would like Pipeliner to auto-backup client data to the client PC which could be restored in the event of a synch failure.

Carsten
Sales Operations Manager (Australie)
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Excellent CRM for pipeline and activity management, reporting

5,0 il y a 4 ans

Avantages :

Extremely powerful. Highly configurable, allowing us to fully align the software to our playbooks and existing sales processes. The ability to setup the relevant activities required per each sales stage, upload documents specific for a sales-stage and other features which support the process are fantastic. Pipeliner is not only workflow-focussed, it's also very intuitive to use. Social network integration (LinkedIn), Office365 integration and the WebGrabber tool are also fantastic. Pipeliner supports multiple departments, products and pricebooks. The reporting features for the creation of standard, advanced, private and shared reports is very comprehensive. We have been using Pipeliner for about 12 months now. The onboarding process was a breeze, their training was awesome, the whole team is extremely responsive, helpful and client-outcome-focussed. Highly recommend.

Inconvénients :

There isn't much to dislike about Pipeliner. One of the features we are currently missing is the ability to automatically send scheduled reports (daily, weekly or monthly) to specified (internal or external) email addresses. This will hopefully be available soon.

Etienne
None (Cameroun)
Télécommunications, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : SoftwareAdvice

Why is Pipeliner CRM an essential Business tool

4,0 il y a 3 ans

Avantages :

Pipeline is very intuitive, easy to learn and administrate. It incorporates ADD-ONs such as web clipper or ADD-ONs that allow interaction with most of email managers such as Gmail, Outlook, etc., which avoids the use of multiple platforms and applications to manage customers, make an email, create leads, create customer accounts, archive exchanges etc ... Pipeliner CRM creates a dedicated customer area that allows the sales person to access all the information related to the deal, such as emails to the customer, documents exchanged, programmed activities, people to contact within the company, etc. this on the same interface. • You can really make a good sales decision, • Imagine a sales person resigning! All the necessary information for the follow-up of its deals are at your disposal. Pipeliner navigation panel give an overview of the business situation. it's gives out the level of progression vis-à-vis the global target, the agenda, suggest new potential business. In addition to being a CRM web base, the mobile application allows to have all the necessary support for the sale even in the field. You can track sales, see deals evolution, manage your calendar and even send emails without being in the office. The voice command of the mobile application of the Pipeliner CRM is the most. You can send mails, SMS, and even make call only by voice command.

Inconvénients :

The many down side of the Pipeliner CRM is that software usage language and support is only in english. This will be blocking point for businesses with other working languages such as French etc...

John
Manager (É.-U.)
Défense et aérospatiale, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

PL is great

5,0 il y a 2 ans

Avantages :

Easy to set up and use. Quoting feature is great.

Inconvénients :

Nothing. There is nothing to dislike. It's good.

Clemens
General Manager ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Simple and easy to use

4,0 il y a 10 ans

Commentaires : I can recommend this tool to all businesses and individuals who have been through the pain of CRM! The tool really focuses on the essentials when it comes to sales and pipeline management and gets rid of all the unnecessary tasks that sales people are confronted with in everyday life. The interface is top class. What completely made me choose pipeliner is the one of a kind support the company offers. They have really understood to focus on the customer and not themselves.

Avantages :

I have been using pipeliner for the sole purpose of following my deals/opportunities through the sales pipeline. There is no tool on the market that is as simple to use as this one. It lets me accumulate all the information quickly and I don't have to use Excel anymore. The Outlook integration completes the system and lets me manage my customer information and contacts at the same time. Due to my intensive CRM and sales background I have decided to become a pipeliner partner. The simple implementation of the tool makes it interesting for any company. Of course it is not perfect, but which tool is today. If you can ignore some of the small lack of features, it gives you a perfect overview and summary of your sales pipeline at the click of a button.

Inconvénients :

The workflow is not 100% optimal, but pipeliner has made tremendous efforts to improve this since I am a customer. The clicking between screens can become tedious at times, but does not hinder you from your daily work.

Tyler
Sales Manager (É.-U.)
Logiciels
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Pipeliner: Headed in the right Direction

4,5 il y a 8 ans

Avantages :

The visual representation of the sales pipeline is an an incredibly useful feature that allows me to stay up-to-date on my current deals with nothing more than a quick glance. The Pipeliner team has been well above average in response times to technical issues and has often gone above and beyond the call of duty when correcting errors on both ends of the system.

Inconvénients :

The size of our database appeared to be a large struggle early in the relationship. The sheer amount of data slowed Pipeliner down to a state where it was difficult to use until the Pipeliner team made upgrades and our team went through an aggressive data cleanse. Our company has also built an API integration with Pipeliner that at times seems a little shaky, but that could certainly be our fault as much as theirs.

Chijioke
Sales Manager (Nigeria)
Formation professionnelle et coaching, 11-50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : SoftwareAdvice

Pipeliner CRM, the best Professional way to sell

5,0 il y a 3 ans

Commentaires : It has been a worthy experience. Basically, I am solving the problem of managing the efficiency of each sales rep in the sales process and encouraging them to build on it through effective sales cadence.
It also helps the team members not to have a collision with regards to contacting same account by various members of the sales team.

Avantages :

The detailed process assists both the Sales Manager and Representatives to manage the whole sales process in a more professional way. A detailed Tech and Process that will ensure various sales reps do not contact or bother the same account which will eventually result to loosing the account. Also, a tech that provides detailed information about the strength and weakness of each sales rep, which will enable the manager to build on the strengths rather than focusing on improving on the weaknesses of the reps. It also helps the manager in evaluating various efforts put into the process by individual sales reps for adequate and deserved benefits for the reps. Finally, it give this assurance to sales reps that there is assistance at any stage of the sales process.

Inconvénients :

I dislike the possibility of the the technology chosen by the Sales Manager to cumbersome for sales reps.

Steve
Commercial Quotations (É.-U.)
Construction, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great CRM for job tracking

4,0 il y a 11 mois

Commentaires : Pipeliner has been a very valuable tool for our company and our company's growth

Avantages :

It is easy to follow the progression and tracking of all our jobs Great way for us to track our customers

Inconvénients :

The limit to document size The limit to characters you can add to the notes field

JOSIAH
Chief Marketing & Sales Officer (Nigeria)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

A game changer is in town!

5,0 il y a 4 ans

Commentaires : My experience about Pipelinersales CRM, is amazingly engaging. I will recommend it for every sales operation that's aspiring to get organised for growth.

Avantages :

I am a well trained salesman and I have been selling various products and solutions for over 30years. I never came across an amazing game changing software like this, that can impact positively on sales operations. Do you want to move your sales to the next level? Try Pipelinersales CRM, your operations will never be the same again.

Inconvénients :

Considering a global market, the company should have a Customer care dept that will operate 24/7 a week.

Bryan
Sales Engineer & Engineer Support (É.-U.)
Construction, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

A great tool for tracking lead creations

4,0 il y a 10 mois

Avantages :

The ability to see the progression of leads that have been created

Inconvénients :

It is frustrating at times not being able to hoover the mouse pointer over the “name” field to see the complete file name.

Jamie
Sales Engineer & Commercial Projects (É.-U.)
Construction, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Excellent CRM for managing contacts and sales pipelines

4,0 il y a 10 mois

Avantages :

Nice way for us to show our factories the progress we have made with selling their products

Inconvénients :

Not having the ability to use subfolders for uploading documents.

Marek
CEO (Slovaquie)
Production audiovisuelle, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

Extremely powerful and easy to use BUT has a learning curve

5,0 il y a 3 ans

Commentaires : It makes my life easier and focused and gives me very important data.

Avantages :

The ability to customize everything for my needs.

Inconvénients :

There is a learning curve and I could use more handholding/tutorials in the begining.

Craig
CEO (É.-U.)
Conseil en gestion
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Pipeliner CRM: What Your Sales Reps and Sales Managers Really Want

5,0 il y a 7 ans

Avantages :

Simple yet flexible and powerful. Keeps everyone focused on one thing: moving deals through the sales pipeline according to the sales plan. Powerful forecasting, reporting, and data visualization tools make Pipeliner as much of a sales BI tool as it is a sales-focused CRM tool.

Inconvénients :

It would great if it offered native email marketing features, but Pipeliner does integrate with multiple email marketing, marketing automation and hundreds of other popular products using pre-packaged connectors and services like Zappier. Plus, a full featured API is available if a pre-packaged integration is not available or does not offer all of the functionality needed. So Pipeliner essentially "plugs into" whatever technology you are already using which allows you to give sales reps and sales managers the best tool for generating revenue and growing sales.

Eric
Sr. Electrical Engineer ()
Fabrication électrique/électronique, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great Organizer

5,0 il y a 6 ans

Commentaires : I like the way Pipeliner keeps activities sorted, recorded, and displayed. It makes my tasks better organized so things don't get forgotten.

Avantages :

Task tracking

Inconvénients :

Minimal information on the task icons.

Nikki
Executive Recruiter (É.-U.)
, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Amazing tool for small businesses! See for yourself!

5,0 il y a 5 ans

Commentaires : Excellent software, pricing is fair to just a bit higher but you get what you pay for in this case. I would highly recommend this product for sales professionals looking to build a client success platform that is customized and not so robotic looking.

Avantages :

This is a very visual software which shows you exactly what you need to know. There aren't a ton of spreadsheets, but there are visuals such as pictures that show you how you get from stage to stage in your process. This is an extremely intuitive and understandable software. It easily integrates with MS Outlook and many other social networks. Customer support is awesome and able to help right away with the few minor issues I have had.

Inconvénients :

Not many things to complain about. I wish there was a way to import contacts rather than manually entering them.