Avis clients sur RingCentral Video

RingCentral for meetings

Commentaires : Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Avantages :

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Inconvénients :

I don´t have any complaints about this software, for me it has been very helpful.

RingCentral Meetings Review

Commentaires : My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.

Avantages :

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Inconvénients :

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

I love the product

Commentaires : Meeting can be held at any time, any day without meeting physically. These helps the business save a little since there is no transportation costs.

Avantages :

I love the screen recording and sharing tool. I also love that our conversation is saved after the meeting. All these for future references. I get to see all my team members who are in the US while I am in Kenya. We interact, share ideas and it all seems like a face to face meeting!

Inconvénients :

I do not have any complains about this software, it has been a great product according to me. I LOVE IT.

Not a big fan

Commentaires : Everyone knows Zoom, so RingCentral bundling that product with their VoIP services seems like a deal. It isn't in my opinion. The RingCentral client is clunky and has constant updates that need applied. They are replacing this with another internal tool, but, unless you have no other options, this would not be a top pick.

Avantages :

This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features

Inconvénients :

Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to

Outstanding Video Quality

Commentaires : It has really helped our team stay in contact throughout the shutdown. We can meet each week and also meet with our clients. Any trainings can also be done by our up-lines through the platform.

Avantages :

This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.

Inconvénients :

There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.

Amazing - All in one phone software

Commentaires : This software is great for travel as well as it can be used from your laptop or via cellphone without having to give your personal number.

Avantages :

I am extremely I'm pressed have recently switched over from Avaya, this software has amazing audio quality, reliable support and training was included from ring central. We are now able to task manage, video conference and use as day-to-day phone. This software also allows us to access our phone system without VPN support when we are working remotely. Extremely easy to use, you are able to set your out of office, phone forwarding, and best feature is Visual Voicemail. quickly able to listen or read voicemails without having to call in.

Inconvénients :

We have switched over from Avaya approx. 6 months ago and had some minor issues which were fixed quite easily through tech support and changing settings.

Outstanding Experience with RingCentral Video

Commentaires : I have been using RingCentral Video for a few months now and have had a great experience overall. The interface is user friendly and the quality of the video and sound is clear. It is also really easy to set up and use.

Avantages :

RingCentral Video is a great video conferencing tool that is easy to use, with a fast connection, and great quality sound and video.

Inconvénients :

The one downside to RingCentral Video is that it can be a bit expensive for businesses with more than a few users.

As a User

Commentaires : Overall it has been good with the meeting/conference portion working out great.

Avantages :

It was implemented right at the start of the pandemic and it did a great job filling the gap with everyone working remotely.

Inconvénients :

The biggest issue I have had is with answering calls. I will click on the button to answer maybe 6 times and still the call won't be answered sometimes, while other times it answers on the first click.

It's very wonderful video conferencing software

Avantages :

I use it every time for video conference , it's user-friendly, sometimes we use this for team massaging , it's very easy for connect and collaboration, highly recommend I like this software

Inconvénients :

Sometimes it's drops call and audio delay on incoming calls I hope you guys are improve it over all it very good software

An Acceptable Video Conferencing Platform

Commentaires : It has fit the needs for small groups in video conferencing

Avantages :

It seems easy to use and no issues in sharing screen or its network capabilities.

Inconvénients :

The role as host seems to be pretty restrictive.

Glip is the most effective productivity tool I've ever used to date (despite its shortcomings).

Commentaires : See review.

Avantages :

Glip is an [almost] all-in-one, [almost] unified productivity tool takes a bunch of what I liked about Asana's task-management, and combines it with the instant messaging functionality of Slack. Glip makes team communication, collaboration, and task/project management as simple as instant messaging. Whereas Asana begins and revolves around task-management, Glip begins with conversation, which is a much more organic way to collaborate, I think. Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers, Glip's desktop app allows you to create and assign tasks, create and share (and annotate) notes and documents, schedule events, and attach files from your preferred cloud service...all through its instant messenger. Pretty snazzy. The mobile app is a significantly paired-down version of the desktop app, but again, it excels at instant messaging - very response, keeps you connected to your teams...just with less functionality. Overall, I definitely recommend Glip.

Inconvénients :

While there are a few things here and there that need to be addressed, it's Glip's calendar that hurts the experience for me. To put it simply - Glip's calendar is inadequate. More specifically, the calendar fails in its ability to effectively schedule recurring tasks and events. While it does allow for daily, weekly, monthly and yearly scheduling, it does not allow for more specific intervals. For example, our organization has an evening staff meeting on the 2nd Tuesday of every month - we can't schedule it Glip. As much as I want to use the Glip calendar personally, it's shortcomings force me to use the ever-faithful Google Calendar...which means, it's not really an all-in-one solution (which is supposed to be Glip's hook!). My suggestion to the Glip team is to look at what Google Calendar does as far as scheduling is concerned and copy it! As far as the mobile experience is concerned, my two biggest gripes are 1) the 7-day calendar (seriously, why?); and 2) the inability to sort/filter tasks. Aside from the above, it's just ok. As mentioned previously, it's definitely not as full-featured as the desktop app...but, since instant messaging is Glip's primary function, it does that trick just fine.

It works very well like Zoom

Avantages :

The screen annotation is a very useful when sharing screen, and the ease of sharing screen is very good.

Inconvénients :

The phone system was very difficult to setup and doesn't always work well. It's integration with Salesforce is terrible and doesn't work well.

Reliable, but a bit dated

Avantages :

RingCentral is pretty much the same as Zoom so you might expect similar functionality and familiar interface. I've been using it for more than a year now daily for video calls and it's been pretty reliable even for larger calls of 50+ people. Audio/video lags are quite rare and there is an option to call in using phone which solves audio issues completely when they occur. Screen sharing works well, it has support for multiple screens. There's record and chat functionality built in. Apps for mobile devices are offered and work well (I've used the iOS version.) Lately they've added support for Linux, so all desktop operating systems are covered.

Inconvénients :

The design feels a bit dated and it the app might be a bit intimidating for users coming from simple video call solutions like Google Hangouts, Skype, or FaceTime. It requires a bit of getting used to, but nothing more that is not present in other enterprise-grade conferencing software.

Excellent video conferencing platform

Commentaires : It's a good platform and reasonably priced. It was quick and easy to integrate into our organization (full disclosure: we were using RingCentral prior to really relying on the video conferencing function, so our team was already familiar with the system). Excellent option for small to mid-size businesses. Possibly larger businesses too, but I can't speak to that.

Avantages :

System was easy to use, and integrated well into our organization. We had previously engaged RingCentral for all our telephonic needs, so the learning curve was pretty flat. Nevertheless, it was an easy function to implement and roll out.

Inconvénients :

Occasionally the audio/video quality wasn't the best, but that might be more related to some of the rural areas we operate in, and the network capabilities that we are forced to deal with.

Ring Central Video is GREAT!

Commentaires : I have not had any issues with Ring Central - I love how easy it is to use.

Avantages :

I love how I am able to use Ring Central for so many needs - video conferencing, screen sharing, private chats and that it is cloud based so there are no issues of connecting and inviting. It really is a seamless product that covers so many bases.

Inconvénients :

There are really no problems with this software. I love it.

Not a great Solution!

Commentaires : As a smaller company, ringcentral worked okay for us. But as we grew the call quality we received continued to get worse. We would try to work with the support to figure out what was going on but we could never fully resolve the issues.

Avantages :

NONE. Quality issues on a large network that they cant resolve, we confirmed Ive done everything on my side that is possible. The other issue is that half the time I call there customer support department I have to tell them how to do there job... very frustrating.

Inconvénients :

Our company purchase Ring Central thinking it would save us money by consolidating the phones and webinar. The lines are horrible. When you call someone, there's a delay then you hear your own voice in the background as you are speaking and you are talking over your caller too!

wotking as a team

Commentaires : its been helpful

Avantages :

its colorful and user friendly. is not very diferent than other platforms

Inconvénients :

cost and lacks popularity. people rather use zoom or other platforms

Easy Scheduling

Commentaires : With our team being remote and our clients spanning across the country and even internationally, it has allowed us to stay connected at all times, collaborate and share critical information when needed. There is only so much that can be done via email, but video calls provide an opportunity to connect.

Avantages :

The integration with Google Calendar making scheduling so easy. The description is pre-populated with the call information (links, dial number, etc) which is super helpful. I also like the options it provides when scheduling to allow for passcodes, join with video/no video, or allow others to connect or not connect before host. The features of recording, screen share, annotation, and ability to see and mute participants, I use often to control meetings that are in session.

Inconvénients :

Nothing. Overall this too is super useful for our team who is remote.

Ring Central Video-2021 reviews

Commentaires : Excepting the cons mentioned above, this app is quality for business video conferencing, affordable, easy to use and I really enjoy using it.

Avantages :

-Available both for mobile and web users. More flexibility to joining meetings and chats -Interface is easy to walk through with well-designed features -quality for business meetings-We use this app on weekly basis for team meetings. - Provides quality customer supports -Constant updates with new features being added. -It offers a high degree of administrator control- enhances business security -pricing plans are worth its performance quality. -closed caption feature available-with the possibility for a live host to transcribe live team discussions.

Inconvénients :

-Glip's email notifications sometimes are very retardative which can be an impediment factor to deal closings or live chats. -regular ads popping up once in a blue moon on the mobile app version which can sometimes be very irksome.

Love this team messaging software

Avantages :

This is my go-to messaging software for teams. Not only is there a free version that you can use, it also has a calendar, notes, gifs, video conferencing and task management built right in. A great all-in-one team collaboration tool.

Inconvénients :

It can be difficult to navigate and learn at first, but once you have the hang of it is a daily tool to help you manage your day and communicate with your team.

I love Glip without Glip I wouldn't have a team

Commentaires : Overall great software

Avantages :

Glip has allowed me to keep my virtual and in-house team connected at all times. We have the ability to manage different teams, have different conversations about projects and subjects. I love how organized it allows you to be. We have an app so no one ever miss out on any important notes.

Inconvénients :

We would like the ability to temporarily block agents to logging into glip without removing them as a user. Also we would like the ability to restrict some employees from downloading the app as sensitive information are shared on Glip.

Ring Central Meetings User Friendly

Commentaires : We use Ring Central Meetings on a weekly basis. It's a great way to work remotely yet be able to have a collaborative type of "feel" to meetings versus just being on the phone. We use Ring Central for training's, on-boarding of new staff and general meetings. The record feature for some of our training videos has come in very handy.

Avantages :

Easy to create meetings and send invites, easy to screen share during meetings, easy to record meeting, easy to record training videos and then upload onto a different platform, easy to work with others in a collective manner when screen sharing.

Inconvénients :

The sign up process for adding a new employee could be better. It's very confusing when signing up new staff as it appears you will be charged at the beginning of the process.

GLIP Social Workspace

Avantages :

Being able to organize your workflow and collaborate with colleagues makes GLIP a phenomenal tool to boost office productivity. The new integration with Ringcentral's phone system makes it a single spot for your communications, helping to alleviate needing multiple tabs running different applications.

Inconvénients :

It can be a little difficult to navigate and is not the most intuitive design, but once you learn the layout it becomes second nature. There definitely is a learning curve that some employees may resist.

It works, but I miss a lot of messages

Avantages :

It has a nice clean design, and it allows us to create teams and private chat groups.

Inconvénients :

The notifications need work - for some reason, I don't always get notified of incoming messages...often I don't realize I've gotten a message in the desktop app until I look at my phone and see a notification there.

Gets the Job Done Well

Commentaires : Easy to use, convenient for conference calls and sharing screens

Avantages :

I don't pay the invoice, I've never needed customer service, and I rarely use video. That being said, I don't think I've ever had a technical issue with RingCentral. It's great for screensharing and conference calls, signal is fantastic. In fact, I downloaded the RingCentral apps for my laptop and iPhone so I can use them remotely. Very convenient!

Inconvénients :

The UX is a bit clunky. Sometimes RingCentral creates multiple windows and goes fullscreen, and it takes more than a couple clicks to get things formatted how you want them. Exiting meetings isn't entirely intuitive either. With a few UX edits, I think this tool would be stellar!